Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

No more bi-weekly accounts!


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #21  
Old 10-25-2011, 10:30 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Quote:
Originally Posted by mark123 View Post
It's a good idea. I don't schedule mowing on Saturday or Monday.
Ideally, I don't schedule mowing on Wednesdays or Saturdays, that way I have a "buffer" for make up days, or projects like hedge trimming.

If weather prevents me from cutting a Mon or Tues client, I can usually get them taken care of by Wed (and Thurs/Fri clients by Sat), keeping them fairly close to their scheduled day. If you push it off TOO long, you end up losing a cut for that week, and then they get it in their head that they can go to "every other week".

So far it's worked, but I did have to throw a few cuts in there every other Wednesday, since I didn't have enough "other work" to keep my schedule filled all week long.

Sundays are mine. I only work then if I have no other choice.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #22  
Old 10-26-2011, 08:38 PM
cruzgardening cruzgardening is offline
Senior Member
 
Join Date: Aug 2010
Posts: 277
Rep Power: 5
cruzgardening is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by mark123 View Post
It's a good idea. I don't schedule mowing on Saturday or Monday.
we have a full house now Monday-Friday we usually do our projects on Sat but there are no mowing schedule for the weekend.

I usually don't like to work on the weekends but last month we had a big landscape and i had to work Sunday morning but it was well worth it
Reply With Quote
  #23  
Old 10-26-2011, 09:22 PM
Norcal Norcal is offline
Member
 
Join Date: Nov 2009
Location: Yuba city Ca.
Posts: 48
Rep Power: 5
Norcal is on a distinguished road
Default

Quote:
Originally Posted by Hedgemaster View Post
Ideally, I don't schedule mowing on Wednesdays or Saturdays, that way I have a "buffer" for make up days, or projects like hedge trimming.

If weather prevents me from cutting a Mon or Tues client, I can usually get them taken care of by Wed (and Thurs/Fri clients by Sat), keeping them fairly close to their scheduled day. If you push it off TOO long, you end up losing a cut for that week, and then they get it in their head that they can go to "every other week".

So far it's worked, but I did have to throw a few cuts in there every other Wednesday, since I didn't have enough "other work" to keep my schedule filled all week long.

Sundays are mine. I only work then if I have no other choice.
I too earlier this season didn"t schedule anything for wednesday or Saturday untill i singed 30 new accounts this year. now i do 10 to 13 accounts a day and 28 on Friday so I am also thinking about dropping the few bi weekly accounts I have left most of them drop in the winter time and dont do anything with it all winter and when they call back in the spring it needs an initial clean up wich they never want to pay for.
I think the way I am going to handle them this year is if they drop service around December and if they call back am going to either tell them that I am full or I am not taking anymore bi weekly accounts.
I also heard gas will be around $5.00 a gallon around december so I may start raising my rates starting with the Bi weekly accounts
Reply With Quote
  #24  
Old 10-27-2011, 07:04 PM
Apex Lawn & Landscape Apex Lawn & Landscape is offline
new member
 
Join Date: Oct 2011
Location: Pittsburgh suburbs
Posts: 384
Rep Power: 0
Apex Lawn & Landscape is on a distinguished road
Default

Ah I can relate to this thread so much. Cheapassedness!!! The perfect word...I have a couple who likes bi weekly service. Picked them up middle of this year( grass hadn't been cut in a month) common sense tells you that your PROBABLY not gonna get it nice and short with the first cut.....it's a gradual effort over two to three mows. I cut their yard at 3 1/2 the first time, yes it didn't look the greatest .... But don't stare me down of your front porch acting like I'm messing up your yard, and DON'T have the nerve to come and bitch at me when I'm finished , because you clearly don't give a **** in the first place about your yard!! The guy , no disrespect, an Indian guy points to the yard and says " yo mow heer.... Den you skip dis , den you mow heer... I'm laughing... He was pointing at my stripes, the light green then dark green.. Thinking that the light green wasn't even cut!!! are you KIDDING me lol .. So I pointed at all my equipment on my truck, I said" do you think I bought all that stuff because I don't know what Im doing!?" then he points across the street and says " my yard don't look like dat!" I said " yes true..but they cut weekly and use something called fertilizer! I could not believe it. I always hold my composure with customers but this time I lost it! Didn't even want my money they owed! Sometimes it's better to chalk it up as a loss and have satisfaction in not dealing with them anymore. Haven't been back since!!
Reply With Quote
  #25  
Old 11-23-2011, 12:26 AM
facework84 facework84 is offline
Junior Member
 
Join Date: Jun 2011
Posts: 2
Rep Power: 4
facework84 is on a distinguished road
Default

I dont understand all the audacity towards bi-weekly accounts in this post. Can someone break it down for me? ALL my accounts are biweekly.
Reply With Quote
  #26  
Old 11-23-2011, 07:56 AM
petscanning petscanning is offline
Junior Member
 
Join Date: Jun 2011
Posts: 22
Rep Power: 4
petscanning is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
I would think it be better to talk to them about this because it would improve your chances of making the weekly sale.

Do you feel that taking bi-weekly customers is an important part of growth? Early on in your lawn care business career, is it wise to take what ever you can and then weed out the bi-weekly customers later or is it better to never take them in the first place?

Do they have their purpose for some?
I started my business late this season in Aug 1. I wanted to lose some weight and get paid doing it so I started my own ECO lawn company. I use both gas and battery operated mowers and equipment. I charge my battery operated one with my solar panels and this gets me the eco friendly customers.

I have weekly and bi-weekly customers and for me it works out real well but I have a full time job so I will hit the bi-weekly ones on the way home from work. It gets hot here in Oklahoma and some lawns need a mowing really only once a month so I can't justify mowing burnt ground. Yes I think they can be a good thing you just have to put them into your schedule. I have gained almost 70% of my customers from word of mouth and I have about 20 now and some I do a lot of odd yard jobs for and this has allowed me to make some good money and lose 30lbs. Remember a customer is a customer as long as they are worth the effort and you make some money but if its a break even deal then drop them.
Reply With Quote
  #27  
Old 11-23-2011, 09:07 AM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,402
Rep Power: 7
mark123 is on a distinguished road
Default

Quote:
Originally Posted by facework84 View Post
I dont understand all the audacity towards bi-weekly accounts in this post. Can someone break it down for me? ALL my accounts are biweekly.
There are so many reasons to avoid bi-weekly accounts but I'm sure it depends on where you are located. What is your service area?

Some of my reasons:
  • It red flags the customer as a cheap skate
  • Customer wants to constantly switch which week they get serviced on which isn't possible when you have to fill the slot in the alternate week
  • If you have to skip and you have another customer in the slot on the alternate week then it is 4 weeks between mowings
  • wear on the mower due to cutting two (or four, see above) weeks worth of growth
  • lawn has my name on it as the service company and it looks like crap on the off week
  • Customer complains on cut quality (see below)
  • I'm sure I can think of more but I'm done for now

I have one customer that is bi-weekly that sometimes skips a whole month making it 6 weeks between cuts. She actually called me and said "There's something wrong with your mower. A week after you cut the grass stood right back up as if you didn't cut it at all." I tried to explain it's because the lawn needs cut every 7 days but she refused to believe it. We had a dry summer where it didn't rain and then when it did it started growing quickly again but she was still comparing the growth to the dry spell.
Reply With Quote
  #28  
Old 05-01-2012, 11:23 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

This season, almost every new call is interested in biweekly cuts.

That reminds me. I need to call someone and tell her I must go to weekly, or she will need to find another service.
It was insane high last week - like a lawn that hadn't been cut all season. I'd charge at least 3x regular for someone who calls for a "first cut" at this point - why should I cut her tall grass for "regular price"?
Reply With Quote
  #29  
Old 05-02-2012, 09:20 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

8:00AM the phone rings.


Lady: Hi I wanted to know what you would charge me to cut my lawn if I were to call you whenever it needed to be cut.

Me: I can give you a price for weekly service only.

Lady: Oh, I see. So I can't call you whenever I need to cut the grass?

Me: Nope. We don't work that way, sorry!

Lady: Thanks anyway.

Reply With Quote
  #30  
Old 05-02-2012, 04:20 PM
JLM's Avatar
JLM JLM is offline
Senior Member
 
Join Date: Apr 2012
Location: Sunshine State
Age: 36
Posts: 102
Rep Power: 3
JLM is on a distinguished road
Default

I take bi weekly customers we have a long growing season down here. Even at... bi weekly customers still pay for 21-24 cuts per year...Gotta love the Sunshine State!!
__________________
If you can't be good..Be good at it!
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Do you charge a different price for weekly,10 day or 14 day service? cmpenn67 Starting a lawn care business. 24 04-27-2010 10:56 PM
Bi-weekly customers MattLuciano General Talk 6 04-14-2009 12:04 AM
Weekly podcast round table discussions Steve GopherHaul Lawn Care Business Show, Video, Book & Podcast Discussions. 5 04-16-2008 10:30 PM
Calculating Weekly Totals Gopher Software Support Archived Question & Answers - Read Only 1 06-16-2005 07:36 PM
Weekly Activitiy Schedule alpine692003 General Business Discussions 2 04-28-2004 07:42 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Incorporating &...
WesleySnips
Yesterday 09:39 PM
Today 11:10 AM
by WesleySnips
4 90
A GREAT Story
stevef1201
Today 10:33 AM
Today 10:33 AM
by stevef1201
0 10
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
Today 07:57 AM
by ExtremeLawncareServices
11 1,172
Hello from Kentucky
TRV
09-30-2014 05:42 PM
Yesterday 09:21 PM
by TRV
3 172
Mowing the hills
EyeCatchersNow
07-08-2014 12:22 PM
Yesterday 05:57 PM
by Steve
21 1,887
Real Estate??
tbtigers03
09-30-2014 06:43 PM
Yesterday 05:01 PM
by stevef1201
5 229
John Deere z235 Deck
WesleySnips
09-29-2014 06:02 PM
Yesterday 04:38 PM
by WesleySnips
5 274
Sprinkler head guards...
Sprinkler Buddy
09-27-2014 04:55 AM
Yesterday 02:50 PM
by Sprinkler Buddy
6 468
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
Yesterday 02:19 PM
by Steve
5 243
Question?what should I...
dalvan0
09-24-2014 11:10 PM
Yesterday 01:39 PM
by Steve
17 856
Whe does Mowing season...
jack2048
09-30-2014 07:05 AM
Yesterday 01:38 PM
by jack2048
4 238
Kohler command carb...
ExtremeLawncareServices
09-21-2014 03:09 PM
Yesterday 01:30 PM
by Steve
26 1,198
Help a brother...
tbtigers03
09-28-2014 11:41 AM
Yesterday 01:26 PM
by Steve
7 422
Give Me Your Problems
ellakit
09-30-2014 04:10 PM
09-30-2014 04:10 PM
by ellakit
0 17
Say Hello !!!
Steve
03-19-2007 11:18 AM
09-30-2014 03:53 PM
by ellakit
1,188 336,348
Falling into business
stellarmowing
09-28-2014 04:35 PM
09-30-2014 02:17 PM
by Steve
4 384
hey
sizemorelawncare
09-28-2014 08:12 PM
09-29-2014 03:10 PM
by Steve
2 310
Update on LawnsAway and...
Ian Lovejoy
09-28-2014 10:24 AM
09-29-2014 03:09 PM
by Steve
2 359
Need to figure out how...
tjslawnde
09-28-2014 10:31 AM
09-29-2014 03:05 PM
by Steve
4 376
Aerocore Deck?
wdrdoctor
09-26-2014 06:21 PM
09-29-2014 02:36 PM
by Steve
3 494
Hello from CNY
arazucontracting
09-22-2014 06:07 PM
09-29-2014 02:33 PM
by Steve
3 752
How to price lawn mowing.
jack2048
09-24-2014 04:18 PM
09-29-2014 02:27 PM
by Steve
4 611
Pricing ????
6295danny
01-14-2013 07:54 PM
09-29-2014 02:22 PM
by Steve
35 6,624
30 Inch Push Mowers Pros...
Billy Goat
06-27-2013 08:07 PM
09-27-2014 04:11 PM
by SGL1
30 7,155
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
09-26-2014 04:16 PM
by stevef1201
5 1,132
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
09-25-2014 08:01 AM
by ExtremeLawncareServices
124 9,367
Trying something new,...
ExtremeLawncareServices
09-21-2014 09:07 PM
09-23-2014 11:13 AM
by Steve
4 845
This sucks...
Matther777
09-18-2014 04:56 PM
09-22-2014 08:02 PM
by ExtremeLawncareServices
11 1,222
Not sure, but anyone do...
SnowRemoval2k14
09-22-2014 12:10 AM
09-22-2014 04:49 PM
by Steve
1 791
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
09-22-2014 04:45 PM
by Steve
9 1,117
Mulching beds
Bradcook21
09-21-2014 07:43 AM
09-22-2014 04:43 PM
by Steve
3 860
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
09-22-2014 04:35 PM
by Steve
12 1,486
2014 Gie-expo
ExtremeLawncareServices
08-19-2014 11:22 PM
09-21-2014 09:23 PM
by ExtremeLawncareServices
3 1,529
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
09-19-2014 03:29 PM
by acrajchel
6 1,742
snowplowing
jshak40
09-01-2014 07:20 AM
09-19-2014 11:49 AM
by Steve
23 2,177
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
09-18-2014 06:32 PM
by Northwoods Outdoors
58 7,565
Hello from upstate NY!
A&MLawn&Snow
09-18-2014 11:19 AM
09-18-2014 04:10 PM
by Sprinkler Buddy
2 953
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
09-18-2014 01:16 PM
by Steve
9 1,140
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-17-2014 09:57 PM
by curts lawn care
4 1,574
new to the forum
SGlawncare
09-16-2014 11:20 PM
09-17-2014 08:29 PM
by curts lawn care
3 960
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
09-17-2014 12:34 PM
by Steve
11 1,335
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
09-17-2014 10:48 AM
by stevef1201
6 1,087
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,840
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 5,579
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 1,770
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 1,488
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 981
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 1,107
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 1,031
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,854
» Popular Tags
2wd aerocore apartment bid apartment lawn care estimate article marketing bid charge commercial decorating deliquentaccounts demonstration exmark ferris first truck fundraiser georgia gopherhaul gravely hills how much to charge how to how to bid hydraulic installation kawasaki landscape services lawn lawn care lawn care busines plan lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo leaf removal lighting brass outdoor lights managing a lawn care business marketing mulch estimate new buisness patio install podcast promotion push versus ride redmax savannah scag scag v-ride seo snow snow plowing sprayer starting a business starting a lawn care business start up lawn care business stihl sulky theft of services top dresser toro tractor auger trailer mate pro truck new used landscape turfgrass consulting walker won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:17 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:17 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy