Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

No more bi-weekly accounts!


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-06-2011, 09:12 PM
element009's Avatar
element009 element009 is offline
Senior Member
 
Join Date: Mar 2011
Location: Ocean County, NJ
Posts: 176
Rep Power: 4
element009 is on a distinguished road
Default No more bi-weekly accounts!

I really don't like my bi-weekly accounts. I feel like it's not worth the time or the hassle, and also the quality of a bi-weekly lawn seems inherently low, or else it would require weekly service. Does anyone think bi-weeklies are worth having?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-06-2011, 09:22 PM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,236
Rep Power: 6
stevef1201 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Nope! I am dropping all of them at the end of this year. I have started quoteing a monthly price, and when asked I tell them one cut per week. When they say I only need every other week I say OK and then give them the same price.
Reply With Quote
  #3  
Old 10-06-2011, 10:41 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

I hate them. This is my first season and I hate them already.
When I get to the point where I don't "need" them, I don't think I'll do them any more.

They complicate the schedule and if you miss their scheduled day due to rain it just makes it that much more complicated to get them taken care of.
I started by putting all of my biweekly accounts on Tuesday. I had enough to pretty much fill my day with half of them, so by alternating between the two groups, I was doing OK.
THEN I had a stretch of really crappy weather and all of my "week 1" accounts got pushed to "week 2". Now I have ALL of my biweeklies on the same stinking day!

There are a few of them that truly only need to be cut every other week but the majority of them are biweekly due to cheapassedness - yeah, it's a word, look it up.
The majority of them look like crap and are a pain to cut well due to the lack of proper care.

Note that these are the same people who think that the grass stops growing on October 1.
Reply With Quote
  #4  
Old 10-06-2011, 10:56 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,402
Rep Power: 7
mark123 is on a distinguished road
Default

I still take them sometimes but only at 1.25 times the cost of weeklies. Eventually, I get over it and when they skip I don't show up until their next scheduled visit making it 4 weeks between mowing. They always say the same dumb thing: "I thought you'd come back in one week". Nope, I have someone else scheduled there, you lose, dummy.

I should post a recent email exchange.
Reply With Quote
  #5  
Old 10-07-2011, 01:18 AM
element009's Avatar
element009 element009 is offline
Senior Member
 
Join Date: Mar 2011
Location: Ocean County, NJ
Posts: 176
Rep Power: 4
element009 is on a distinguished road
Default

I only have a few bi-weekly accounts:

#1. is an old lady who truly only needs it cut bi-weekly. It's easy, takes 15 min and is near other accounts i have. She's nice and her daughter is a weekly client, so I'll keep her.

#2. This one is in a really upscale neighborhood in which I have 2 other houses. The lady is cheap. She only wants the front yard done weekly. Nobody sees the backyard so she wants it cut bi-weekly. Problem is that this is one of the earlier estimates I went on this year and I severely underbid the house by 30%. They got a sprinkler system mid-season, which made the bi-weekly backyard nearly impossible to cut nicely due to healthy growth. So I think I'm going to have to lose this account even though I don't want to. I need to raise the price significantly to justify the 1.5 hours I spend there, and I also need to tell her no dice on the bi-weekly cuts anymore because the grass grows too much. I'm sure she'll find some other sap willing to break his back for a season at a low price.

The rest of my bi-weeklies are essentially worthless. I am going to tell them next season I will no longer provide service on a bi-weekly basis.

I'm wondering if I should do this in a letter or a phone call.
Reply With Quote
  #6  
Old 10-07-2011, 08:14 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,020
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I'm wondering if I should do this in a letter or a phone call.
I would think it be better to talk to them about this because it would improve your chances of making the weekly sale.

Do you feel that taking bi-weekly customers is an important part of growth? Early on in your lawn care business career, is it wise to take what ever you can and then weed out the bi-weekly customers later or is it better to never take them in the first place?

Do they have their purpose for some?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 10-09-2011, 06:25 PM
element009's Avatar
element009 element009 is offline
Senior Member
 
Join Date: Mar 2011
Location: Ocean County, NJ
Posts: 176
Rep Power: 4
element009 is on a distinguished road
Default

Quote:
Do you feel that taking bi-weekly customers is an important part of growth? Early on in your lawn care business career, is it wise to take what ever you can and then weed out the bi-weekly customers later or is it better to never take them in the first place?

Do they have their purpose for some?
Well early this season I was of the mindset that I would take whatever I can get in order to grow and then, as you said, weed out the ones I didn't want. But for me, halfway through the season I had already begun to want to weed out clients.

I live near the coast so the soil in my area is very sandy. If people haven't added top soil and planted grass in my area, there's usually a lot of sandy bare spots. In the hot, dry months you're basically just kicking up dust/sand in your face when you go to cut those lawns.

For me it seems like it's more hassle than it's worth. My blades dull quicker and I come home covered in a layer of sandy soil.

I think in general I want to be more selective with the clients I take on next year. Quality of lawn and frequency of service will be a factor. Also I have 1 customer who is an older lady and she wants to talk to me for 45 min everytime I'm there. Is it worth the 25 bucks I'm charging her to cut her front lawn??? Probably not.

Maybe I'm being picky, but for me owning your own business means being able to cut loose of the stuff that you don't want to deal with.
Reply With Quote
  #8  
Old 10-10-2011, 10:59 AM
jymie's Avatar
jymie jymie is offline
Senior Member
 
Join Date: Aug 2008
Location: Hamburg New York
Posts: 912
Rep Power: 7
jymie is on a distinguished road
Default

I take on bi-weekly cuts and charge them 1.5 times the cost of a weekly cut. I tell them that it takes longer to do as the grass is much taller than if we cut on a weekly basis.
Reply With Quote
  #9  
Old 10-10-2011, 11:28 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Quote:
Originally Posted by jymie View Post
I take on bi-weekly cuts and charge them 1.5 times the cost of a weekly cut. I tell them that it takes longer to do as the grass is much taller than if we cut on a weekly basis.
Most clients don't seem to like this idea at all because the main reason they want to cut it every other week is to save money.

Then when it rains, two weeks can turn into 17 days and then were doing TWICE the work for only 1.5 times the pay. Grrr!!!
Reply With Quote
  #10  
Old 10-11-2011, 12:14 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,402
Rep Power: 7
mark123 is on a distinguished road
Default

Quote:
Originally Posted by Hedgemaster View Post
Most clients don't seem to like this idea at all because the main reason they want to cut it every other week is to save money.
Yes, they need to know that is no way to save money. Train your monkeys, err, customers.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Do you charge a different price for weekly,10 day or 14 day service? cmpenn67 Starting a lawn care business. 24 04-27-2010 11:56 PM
Bi-weekly customers MattLuciano General Talk 6 04-14-2009 01:04 AM
Weekly podcast round table discussions Steve GopherHaul Lawn Care Business Show, Video, Book & Podcast Discussions. 5 04-16-2008 11:30 PM
Calculating Weekly Totals Gopher Software Support Archived Question & Answers - Read Only 1 06-16-2005 08:36 PM
Weekly Activitiy Schedule alpine692003 General Business Discussions 2 04-28-2004 08:42 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Small dovetail truck...
ExtremeLawncareServices
03-04-2015 07:47 PM
Today 02:39 PM
by Steve
4 91
Returning user
whitepropertydetail
Today 02:33 PM
Today 02:33 PM
by whitepropertydetail
0 1
Opinions on truck wrap
Trupro
02-28-2015 04:21 PM
Today 02:32 PM
by Steve
21 437
Employee Training...
Trupro
Yesterday 10:46 AM
Today 02:30 PM
by Steve
3 45
Diesel conversion?
Just for Cuts
03-02-2015 10:59 AM
Today 02:06 PM
by SuperiorPower
5 132
Kawasaki Control Assembly
rsanchez1203
03-03-2015 04:21 PM
Today 02:02 PM
by SuperiorPower
12 194
Hello from Texas
teetoplawncare
Today 12:18 PM
Today 12:18 PM
by teetoplawncare
0 12
Front page google...
CurbAppeal1
03-04-2015 06:04 PM
Today 11:41 AM
by Just for Cuts
10 137
Distant measuring wheel
CurbAppeal1
Yesterday 01:34 PM
Today 07:51 AM
by apmAkron
5 80
Ground Guys
Pattersonllc
03-04-2015 07:49 PM
Today 02:35 AM
by Pattersonllc
5 125
How do you ask tie your...
CurbAppeal1
Today 02:16 AM
Today 02:26 AM
by CurbAppeal1
1 28
Starting a legit...
Hard-Body lawn & garden
03-04-2015 08:19 PM
Today 12:25 AM
by CurbAppeal1
8 156
Crunch time 2015!
Chilehead
01-29-2015 08:57 PM
Yesterday 07:11 PM
by Chilehead
9 880
Finally!
SGL1
02-22-2015 09:46 PM
Yesterday 07:07 PM
by SGL1
22 637
How do YOU charge your...
Hard-Body lawn & garden
03-02-2015 09:28 PM
Yesterday 03:33 PM
by Steve
4 153
Doug With Blades Of...
BladesofSteel
03-03-2015 08:40 PM
Yesterday 02:38 PM
by Steve
3 89
Am I growing too fast?
Mattcrump
08-04-2011 11:54 PM
Yesterday 01:57 PM
by jhinton
12 5,299
Looking for royalty free...
Trupro
Yesterday 10:50 AM
Yesterday 01:48 PM
by Trupro
3 67
New Website
brian'slawncare
03-01-2015 06:35 PM
Yesterday 10:48 AM
by Trupro
9 213
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
03-04-2015 07:33 PM
by CurbAppeal1
25 7,797
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
03-04-2015 06:47 PM
by BladesofSteel
14 2,030
hoa bid
Bradcook21
03-04-2015 07:12 AM
03-04-2015 04:49 PM
by Steve
2 101
Incentives for potential...
rmccutchan
02-02-2015 12:09 AM
03-04-2015 04:06 PM
by Steve
13 928
All NEW BRASS Black Rain...
BlackRain75
03-03-2015 10:07 PM
03-04-2015 02:33 PM
by Sprinkler Buddy
1 72
Moss in grass in the...
tk4454
05-17-2013 12:19 AM
03-04-2015 09:08 AM
by Moki
4 1,624
Jesse with Curb Appeal...
CurbAppeal1
03-03-2015 01:44 PM
03-03-2015 06:48 PM
by CurbAppeal1
12 175
New guy from Columbia, SC
holymoly
03-03-2015 05:27 PM
03-03-2015 06:10 PM
by Steve
1 65
stubbon people
Bradcook21
02-16-2015 04:25 PM
03-03-2015 05:56 PM
by Steve
45 1,577
What's include in a bid?
ppl
03-02-2015 01:19 PM
03-03-2015 05:53 PM
by Steve
9 240
New Lawn Care Business
S&Z Lawncare
03-02-2015 04:13 PM
03-03-2015 05:39 PM
by Steve
3 140
My Newborn son
avetslawncare
02-27-2015 01:07 PM
03-03-2015 05:23 PM
by joshlawncare
7 195
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
03-03-2015 02:50 PM
by ExtremeLawncareServices
14 2,075
rock salt
Bradcook21
02-24-2015 11:17 AM
03-03-2015 01:26 PM
by jrs.landscaping
30 714
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
03-03-2015 10:38 AM
by brian'slawncare
9 844
pros and cons on...
Wolf4dk
03-02-2015 12:26 AM
03-02-2015 10:14 PM
by ExtremeLawncareServices
6 173
price for snow clearing?
Bradcook21
02-25-2015 09:11 PM
03-02-2015 08:32 PM
by Bradcook21
7 322
Ugliest lawn contest
Steve
02-23-2015 04:17 PM
03-02-2015 04:57 PM
by Steve
5 397
Hi from the beautiful...
nwgirl
02-07-2015 06:01 AM
03-02-2015 04:45 PM
by Steve
5 691
Online Estimator
acrajchel
03-01-2015 05:58 PM
03-02-2015 03:50 PM
by Steve
3 159
How to obtain more...
winkie61
02-17-2015 08:31 AM
03-02-2015 11:05 AM
by nwgirl
4 628
I'm Back With The Best...
aduttonater
02-21-2015 01:41 AM
03-02-2015 10:44 AM
by ExtremeLawncareServices
16 716
How to sell annual...
GroPro
02-17-2015 12:31 PM
03-01-2015 01:46 PM
by Chilehead
8 665
Facebook
element009
03-23-2011 09:36 AM
02-27-2015 11:37 AM
by ExtremeLawncareServices
52 11,924
Blade sharpener
Just for Cuts
07-04-2014 01:31 PM
02-26-2015 03:43 PM
by Mr. Mow
15 1,837
viking cyclon.
uppercut
01-29-2015 09:12 PM
02-26-2015 02:54 PM
by Steve
5 577
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 01:06 AM
02-26-2015 02:41 PM
by Steve
1 178
Another website update
Chilehead
02-26-2015 11:24 AM
02-26-2015 12:46 PM
by Just for Cuts
3 173
New Lawn Care Service...
rlclawncare123
02-26-2015 12:49 AM
02-26-2015 02:24 AM
by ExtremeLawncareServices
1 207
leaf removal.. mulching...
facework84
08-05-2011 03:26 PM
02-25-2015 08:07 PM
by Steve
5 2,865
How many customers?
SC93
02-25-2015 12:40 AM
02-25-2015 04:59 PM
by SC93
5 310
» Popular Tags
4wd apartment complex bark blades blowout bob villa collections commercial edging employee problems equipment rental ferris first truck flyers free advertising gopherhaul grass growing a lawn care business hardscapes hills hiring husqvarna hydraulic introduction landscape landscape services landscaping training lawn aeration lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website marketing more customers business mr dave new business ordinance past due patio install per hour charge podcast pricing profit on employee pto push versus ride running a business scag v-ride scripts search engine optimization sell the vision seo shell small engine repair square foot sulky toro grand stand trailer tree trimmer rack truck new used landscape walk behind web design website website design winterization won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:40 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:40 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy