Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

No more bi-weekly accounts!


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-06-2011, 09:12 PM
element009's Avatar
element009 element009 is offline
Senior Member
 
Join Date: Mar 2011
Location: Ocean County, NJ
Posts: 176
Rep Power: 4
element009 is on a distinguished road
Default No more bi-weekly accounts!

I really don't like my bi-weekly accounts. I feel like it's not worth the time or the hassle, and also the quality of a bi-weekly lawn seems inherently low, or else it would require weekly service. Does anyone think bi-weeklies are worth having?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-06-2011, 09:22 PM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,236
Rep Power: 6
stevef1201 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Nope! I am dropping all of them at the end of this year. I have started quoteing a monthly price, and when asked I tell them one cut per week. When they say I only need every other week I say OK and then give them the same price.
Reply With Quote
  #3  
Old 10-06-2011, 10:41 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

I hate them. This is my first season and I hate them already.
When I get to the point where I don't "need" them, I don't think I'll do them any more.

They complicate the schedule and if you miss their scheduled day due to rain it just makes it that much more complicated to get them taken care of.
I started by putting all of my biweekly accounts on Tuesday. I had enough to pretty much fill my day with half of them, so by alternating between the two groups, I was doing OK.
THEN I had a stretch of really crappy weather and all of my "week 1" accounts got pushed to "week 2". Now I have ALL of my biweeklies on the same stinking day!

There are a few of them that truly only need to be cut every other week but the majority of them are biweekly due to cheapassedness - yeah, it's a word, look it up.
The majority of them look like crap and are a pain to cut well due to the lack of proper care.

Note that these are the same people who think that the grass stops growing on October 1.
Reply With Quote
  #4  
Old 10-06-2011, 10:56 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,402
Rep Power: 7
mark123 is on a distinguished road
Default

I still take them sometimes but only at 1.25 times the cost of weeklies. Eventually, I get over it and when they skip I don't show up until their next scheduled visit making it 4 weeks between mowing. They always say the same dumb thing: "I thought you'd come back in one week". Nope, I have someone else scheduled there, you lose, dummy.

I should post a recent email exchange.
Reply With Quote
  #5  
Old 10-07-2011, 01:18 AM
element009's Avatar
element009 element009 is offline
Senior Member
 
Join Date: Mar 2011
Location: Ocean County, NJ
Posts: 176
Rep Power: 4
element009 is on a distinguished road
Default

I only have a few bi-weekly accounts:

#1. is an old lady who truly only needs it cut bi-weekly. It's easy, takes 15 min and is near other accounts i have. She's nice and her daughter is a weekly client, so I'll keep her.

#2. This one is in a really upscale neighborhood in which I have 2 other houses. The lady is cheap. She only wants the front yard done weekly. Nobody sees the backyard so she wants it cut bi-weekly. Problem is that this is one of the earlier estimates I went on this year and I severely underbid the house by 30%. They got a sprinkler system mid-season, which made the bi-weekly backyard nearly impossible to cut nicely due to healthy growth. So I think I'm going to have to lose this account even though I don't want to. I need to raise the price significantly to justify the 1.5 hours I spend there, and I also need to tell her no dice on the bi-weekly cuts anymore because the grass grows too much. I'm sure she'll find some other sap willing to break his back for a season at a low price.

The rest of my bi-weeklies are essentially worthless. I am going to tell them next season I will no longer provide service on a bi-weekly basis.

I'm wondering if I should do this in a letter or a phone call.
Reply With Quote
  #6  
Old 10-07-2011, 08:14 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,850
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I'm wondering if I should do this in a letter or a phone call.
I would think it be better to talk to them about this because it would improve your chances of making the weekly sale.

Do you feel that taking bi-weekly customers is an important part of growth? Early on in your lawn care business career, is it wise to take what ever you can and then weed out the bi-weekly customers later or is it better to never take them in the first place?

Do they have their purpose for some?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 10-09-2011, 06:25 PM
element009's Avatar
element009 element009 is offline
Senior Member
 
Join Date: Mar 2011
Location: Ocean County, NJ
Posts: 176
Rep Power: 4
element009 is on a distinguished road
Default

Quote:
Do you feel that taking bi-weekly customers is an important part of growth? Early on in your lawn care business career, is it wise to take what ever you can and then weed out the bi-weekly customers later or is it better to never take them in the first place?

Do they have their purpose for some?
Well early this season I was of the mindset that I would take whatever I can get in order to grow and then, as you said, weed out the ones I didn't want. But for me, halfway through the season I had already begun to want to weed out clients.

I live near the coast so the soil in my area is very sandy. If people haven't added top soil and planted grass in my area, there's usually a lot of sandy bare spots. In the hot, dry months you're basically just kicking up dust/sand in your face when you go to cut those lawns.

For me it seems like it's more hassle than it's worth. My blades dull quicker and I come home covered in a layer of sandy soil.

I think in general I want to be more selective with the clients I take on next year. Quality of lawn and frequency of service will be a factor. Also I have 1 customer who is an older lady and she wants to talk to me for 45 min everytime I'm there. Is it worth the 25 bucks I'm charging her to cut her front lawn??? Probably not.

Maybe I'm being picky, but for me owning your own business means being able to cut loose of the stuff that you don't want to deal with.
Reply With Quote
  #8  
Old 10-10-2011, 10:59 AM
jymie's Avatar
jymie jymie is offline
Senior Member
 
Join Date: Aug 2008
Location: Hamburg New York
Posts: 905
Rep Power: 7
jymie is on a distinguished road
Default

I take on bi-weekly cuts and charge them 1.5 times the cost of a weekly cut. I tell them that it takes longer to do as the grass is much taller than if we cut on a weekly basis.
Reply With Quote
  #9  
Old 10-10-2011, 11:28 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Quote:
Originally Posted by jymie View Post
I take on bi-weekly cuts and charge them 1.5 times the cost of a weekly cut. I tell them that it takes longer to do as the grass is much taller than if we cut on a weekly basis.
Most clients don't seem to like this idea at all because the main reason they want to cut it every other week is to save money.

Then when it rains, two weeks can turn into 17 days and then were doing TWICE the work for only 1.5 times the pay. Grrr!!!
Reply With Quote
  #10  
Old 10-11-2011, 12:14 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,402
Rep Power: 7
mark123 is on a distinguished road
Default

Quote:
Originally Posted by Hedgemaster View Post
Most clients don't seem to like this idea at all because the main reason they want to cut it every other week is to save money.
Yes, they need to know that is no way to save money. Train your monkeys, err, customers.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Do you charge a different price for weekly,10 day or 14 day service? cmpenn67 Starting a lawn care business. 24 04-27-2010 11:56 PM
Bi-weekly customers MattLuciano General Talk 6 04-14-2009 01:04 AM
Weekly podcast round table discussions Steve GopherHaul Lawn Care Business Show, Video, Book & Podcast Discussions. 5 04-16-2008 11:30 PM
Calculating Weekly Totals Gopher Software Support Archived Question & Answers - Read Only 1 06-16-2005 08:36 PM
Weekly Activitiy Schedule alpine692003 General Business Discussions 2 04-28-2004 08:42 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
adding something new...
veteranslawncaresystems
01-28-2015 12:13 AM
Today 01:08 PM
by Dan Tanner
7 246
Landscapers from hell!!
Chilehead
01-29-2015 03:55 PM
Today 12:01 PM
by jrs.landscaping
7 219
Just Quit?
ringahding1
01-30-2015 06:23 AM
Today 10:42 AM
by ringahding1
10 254
FREE Custom Website...
breadcrumb
Yesterday 10:58 PM
Yesterday 10:58 PM
by breadcrumb
0 35
FREE Custom Website...
breadcrumb
Yesterday 10:55 PM
Yesterday 10:55 PM
by breadcrumb
0 26
Greetings from above! (...
Hard-Body lawn & garden
Yesterday 05:29 PM
Yesterday 05:29 PM
by Hard-Body lawn & garden
0 37
Fencing help
Knaubone
Yesterday 02:36 PM
Yesterday 02:36 PM
by Knaubone
0 38
French gardener owner's...
didgreen
01-30-2015 09:10 AM
Yesterday 02:25 AM
by didgreen
3 122
Thanks for all the posts
WheatGrass
01-30-2015 06:38 AM
Yesterday 01:29 AM
by WheatGrass
2 116
hows it going.
uppercut
01-30-2015 05:01 AM
01-30-2015 11:16 PM
by uppercut
3 121
viking cyclon.
uppercut
01-29-2015 09:12 PM
01-30-2015 11:11 PM
by uppercut
2 107
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
01-30-2015 10:26 PM
by ExtremeLawncareServices
15 931
Crunch time 2015!
Chilehead
01-29-2015 08:57 PM
01-30-2015 07:51 PM
by Chilehead
2 126
Government contracts
avetslawncare
11-15-2014 08:50 AM
01-30-2015 07:46 PM
by Chilehead
11 943
Lost my @#$ blower
stevef1201
01-11-2015 08:31 AM
01-30-2015 04:47 PM
by Just for Cuts
3 506
whats this briggs?
uppercut
01-30-2015 12:40 AM
01-30-2015 02:49 PM
by Steve
1 92
Say Hello !!!
Steve
03-19-2007 12:18 PM
01-30-2015 02:36 PM
by Hard-Body lawn & garden
1,202 364,175
Lawn Mowing -...
ringahding1
01-30-2015 07:05 AM
01-30-2015 07:05 AM
by ringahding1
0 64
TaskEasy & Plowz & Mowz...
jrwalker333
01-25-2015 01:02 PM
01-29-2015 08:14 PM
by lxarth
8 314
Contact last years...
googus
01-28-2015 09:13 AM
01-29-2015 02:29 PM
by Steve
6 283
Looking for advice on...
berryjam
01-21-2015 07:37 PM
01-29-2015 02:21 PM
by Steve
15 542
New to the forum
LCRobert
01-26-2015 10:21 PM
01-29-2015 09:11 AM
by ringahding1
7 255
What happened to Better...
Steve
01-27-2014 04:07 PM
01-28-2015 12:26 PM
by Steve
21 3,260
Lawn care truck
Steve
10-10-2009 03:40 AM
01-28-2015 12:23 PM
by Steve
44 16,158
Bidding to get other work
Rodriguez11
07-21-2011 11:52 PM
01-28-2015 12:08 PM
by Steve
29 9,529
How many contracts...
5StarLawnscaping
01-12-2015 03:51 PM
01-28-2015 11:04 AM
by ExtremeLawncareServices
10 663
"Part Timers", "Low...
doug1980
06-10-2009 12:55 PM
01-27-2015 09:01 PM
by jrs.landscaping
43 10,451
Is anyone doing mosquito...
BWild
01-27-2015 12:30 PM
01-27-2015 07:24 PM
by avetslawncare
4 197
New to group
ron@alpine
01-27-2015 08:45 AM
01-27-2015 01:29 PM
by Steve
1 162
please Help with none...
Lawnboyman1170
01-09-2015 09:46 AM
01-27-2015 01:27 PM
by Steve
13 870
does this sound good or...
Bradcook21
01-22-2015 09:24 AM
01-27-2015 07:42 AM
by ringahding1
9 396
second year advise
cmdlawncare
01-23-2015 06:22 PM
01-27-2015 07:31 AM
by ringahding1
6 331
need advise
rawssrob
02-23-2010 02:45 PM
01-23-2015 06:40 PM
by cmdlawncare
7 2,677
New to forum
ROB N
01-23-2015 08:35 AM
01-23-2015 01:53 PM
by Steve
1 219
Extending the life of...
rmccutchan
01-17-2015 12:37 AM
01-23-2015 01:43 PM
by Steve
8 464
osceola lawn service
jasa@wildblue.net
01-22-2015 03:23 PM
01-23-2015 01:38 PM
by Steve
1 233
Tax Question
Wolf4dk
01-20-2015 01:11 AM
01-22-2015 02:28 PM
by Steve
4 369
Billy Goat Vac
Mr. Mow
01-19-2015 07:42 AM
01-22-2015 02:18 PM
by Steve
6 355
Property Pricing
GVL
01-19-2015 02:46 PM
01-21-2015 02:18 PM
by Steve
5 416
Landscapers Source For...
breadcrumb
01-16-2015 02:44 PM
01-21-2015 05:55 AM
by breadcrumb
14 590
Hoa advice
Bradcook21
01-16-2015 09:36 PM
01-20-2015 04:30 PM
by Steve
4 403
My Invention
biglee
01-11-2015 07:51 PM
01-20-2015 10:16 AM
by biglee
16 743
How to beat the pre pay...
stansg1fresh
01-13-2015 04:33 PM
01-19-2015 03:38 PM
by ringahding1
3 479
Hello from Md
homey
12-17-2014 06:55 PM
01-19-2015 01:37 PM
by Steve
12 1,296
Hi from Illinois
burtle
01-02-2015 09:46 PM
01-19-2015 01:22 PM
by Steve
3 641
Hello from SW FL!!
5StarLawnscaping
12-05-2014 02:35 PM
01-19-2015 01:20 PM
by Steve
14 1,593
Another Illinoisan.....
barhopper
01-11-2015 05:38 PM
01-16-2015 04:29 PM
by Steve
10 560
marketing with pizza...
apmAkron
01-15-2015 09:57 AM
01-15-2015 06:29 PM
by Steve
4 375
CRM and Quickbooks?
5StarLawnscaping
01-15-2015 08:06 AM
01-15-2015 08:06 AM
by 5StarLawnscaping
0 297
New Member, Indiana Iraq...
Timbo
07-14-2011 09:44 AM
01-14-2015 06:14 PM
by Steve
10 3,887
» Popular Tags
2wd 4x4 apartment bid apartment lawn care estimate applying bark bob villa bush commercial deliquentaccounts demonstration ditches door hangers edging employee problems estimate first truck four wheel drive google gopherhaul grass gravely hardscapes hills how to hydraulic jobs landscape landscape services lawn lawn aeration lawn care lawn care busines plan lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn mowing lighting brass outdoor lights managing a lawn care business marketing new mower ordinance past due patio install per hour charge per hour service podcast profit on employee scag v-ride scripts search engine optimization seo shreaded snow plowing sq ft starting a lawn care business steep lawns theft toro tractor auger trailer mate pro truck new used landscape web design website won't return wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:22 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:22 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy