Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Co-Owner


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 09-19-2011, 11:58 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 11
CHEESE2009 is on a distinguished road
Default Co-Owner

So, I am now co-owner.


My tasks include the labor, while "Lewis" is in charge of reminding clients by email of payments due. Also, responding to any incoming emails.

Lewis takes the heat, while I get to be the nice guy who doesn't agree with Lewis's methods most of the time , however, whatever Lewis says needs to be done, must be done!


**********


The unfortunate thing is, Lewis is just an email account.



pictured above: me


Example;


Thank you for notifying us of the situation.


From what I can see, your property has not shown up on any of our previous
monthly printed schedules, excluding the month of May which is when we
have received a payment total of $xx.xx.

In order to show up on our monthly schedule, it is always best practice to
pay ahead of the month(s) in which you require service as our system will
not recognize you as a client otherwise.

We accept many methods of payment, PayPal included; www.website.ca

-

I am unaware if there has been any agreement between yourself and Scott, I
just know that it is forbidden for myself and others within this company
to provide service that has not been paid for.

I am truly sorry for the inconvenience, I assure you that we will be able
to resolve this issue. Thank you for your patience.

*Scott will be notified immediately once he has returned. For any other
inquiries, please feel free to email me at lewis@breezelawnservice.ca




Lewis Young
Office Management

Last edited by CHEESE2009; 09-20-2011 at 12:06 AM.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 09-20-2011, 08:09 AM
bruces bruces is offline
new member
 
Join Date: Apr 2010
Posts: 828
Rep Power: 0
bruces is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I like the general idea ,but whats going to happen when a homeowner tries to actually talk to this chickensh1t lewis guy and he doesnt exhist ? it just seems like it could blow up in somebodies face one day .Why not hire an account manager person to handle billing ,payment and customer issues ? you might even find one named Lewis .
Reply With Quote
  #3  
Old 09-20-2011, 10:15 AM
Sprinkler Buddy's Avatar
Sprinkler Buddy Sprinkler Buddy is offline
Senior Member
 
Join Date: May 2011
Location: Florida
Posts: 730
Rep Power: 4
Sprinkler Buddy is on a distinguished road
Default

Clever but unethical way to do business in my opinion.
__________________
Don't Keep Replacing Lawn Sprinkler Heads
Protect them with "Sprinkler Buddy"
CLICK HERE > http://www.sprinklerbuddy.com
Reply With Quote
  #4  
Old 09-20-2011, 11:11 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 11
CHEESE2009 is on a distinguished road
Default

Well I have a two friends with two separate businesses who do the same thing.

I figured that it would be interesting to try out, from those who have done it - apparently it makes it easier to tackle most situations. You don't have to be the nice guy all the time, you can finally be blunt and get the point across without being the main target. It's interesting.

I'm improvising, trying new things to see what would be beneficial to a lot of us. It's worth every cent so far... *cough* it's free.

You may not all have the same clients as myself, though for those who are just as unlucky, I will let you know how this goes.



Email responce;


Dear Mr. Young,

Thanks for your response. I always pay in advance, but the last time I was in a hurry to leave for an appointment and left without notifying Scott. I took for granted that he would come back to collect it, but unfortunately it didn't happen.

Anyhow we like Scott`s service very much and therefore we continued to delay having someone else to do our lawn. We hope to see him real soon.



Anything wrong with the results? Nah!

Last edited by CHEESE2009; 09-20-2011 at 11:15 AM.
Reply With Quote
  #5  
Old 09-20-2011, 11:34 AM
Sprinkler Buddy's Avatar
Sprinkler Buddy Sprinkler Buddy is offline
Senior Member
 
Join Date: May 2011
Location: Florida
Posts: 730
Rep Power: 4
Sprinkler Buddy is on a distinguished road
Default

Quote:
You may not all have the same clients as myself, though for those who are just as unlucky, I will let you know how this goes.
I think we all have those clients. LOL Wish I could say I didn't.
__________________
Don't Keep Replacing Lawn Sprinkler Heads
Protect them with "Sprinkler Buddy"
CLICK HERE > http://www.sprinklerbuddy.com
Reply With Quote
  #6  
Old 09-20-2011, 07:51 PM
Ducke's Avatar
Ducke Ducke is offline
Senior Member
 
Join Date: Nov 2010
Location: The Duck Pond
Posts: 844
Rep Power: 5
Ducke is on a distinguished road
Default

Quote:
Originally Posted by Sprinkler Buddy View Post
Clever but unethical way to do business in my opinion.
I don't know if its "unethical"
It no different then having a USA phone # and Mailing Address but having your Help line in India.
or
Buying all the parts of a product from China and assembling in the the USA and saying its "Proudly Made in the USA."

I think it a great way to free up his time and his phobia of the Phone.
How many guys have their Wife/Girlfriend on the pay roll as Office Manager because she type a letter know and then.
__________________
Ducke's lawn Care and Introducing Duck's Seasonal Decor.
Reply With Quote
  #7  
Old 09-20-2011, 07:58 PM
element009's Avatar
element009 element009 is offline
Senior Member
 
Join Date: Mar 2011
Location: Ocean County, NJ
Posts: 176
Rep Power: 5
element009 is on a distinguished road
Default

I think it's cool. If you ever get in a real bind and people are trying to contact Lewis, just say you had to let him go due to his aggressive tactics.
Reply With Quote
  #8  
Old 09-20-2011, 08:36 PM
Sprinkler Buddy's Avatar
Sprinkler Buddy Sprinkler Buddy is offline
Senior Member
 
Join Date: May 2011
Location: Florida
Posts: 730
Rep Power: 4
Sprinkler Buddy is on a distinguished road
Default

Quote:
Originally Posted by Ducke View Post
I don't know if its "unethical"
It no different then having a USA phone # and Mailing Address but having your Help line in India.
or
Buying all the parts of a product from China and assembling in the the USA and saying its "Proudly Made in the USA."

I think it a great way to free up his time and his phobia of the Phone.
How many guys have their Wife/Girlfriend on the pay roll as Office Manager because she type a letter know and then.
I think those examples are unethical as well but your right many do it anyways, still doesn't make it right in my book. More power to anyone that wants to, I wouldn't.
__________________
Don't Keep Replacing Lawn Sprinkler Heads
Protect them with "Sprinkler Buddy"
CLICK HERE > http://www.sprinklerbuddy.com
Reply With Quote
  #9  
Old 09-20-2011, 09:16 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 11
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Sprinkler Buddy View Post
I think those examples are unethical as well but your right many do it anyways, still doesn't make it right in my book. More power to anyone that wants to, I wouldn't.


I can understand why you would think that, and sure I could agree with what you are saying to some extent.

It's a minor dilemma. It's like telling a white lie, only to make things better for everyone involved. If it's not harming anybody, and I have good intentions - it's worth a shot.

The person alongside me, regardless if fictional - they can break the bad news, and I can sleep well at night. This also allows me to correct "Lewis" if his idea had gone sour - I can always come in and make things right again without seeming crazy.


Anyway, Lewis says hi...


pictured above: the process of creating staff
Reply With Quote
  #10  
Old 09-20-2011, 09:47 PM
The Cleaning Doctor's Avatar
The Cleaning Doctor The Cleaning Doctor is offline
Senior Member
 
Join Date: Nov 2009
Location: Helena, MT
Posts: 927
Rep Power: 6
The Cleaning Doctor is on a distinguished road
Default

It can't be a lie if it is your other personality.
__________________
Pat
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Owner Ronzo Introduce Yourself 1 03-11-2011 12:18 AM
New Business Owner Bird's Nest Introduce Yourself 4 06-12-2010 05:04 PM
Owner Clinton Mizell Introduce Yourself 2 06-28-2009 03:23 AM
New business owner saying hello! Sensible Lawns Introduce Yourself 9 03-28-2008 04:50 AM
Business Owner Age Steve General Business Discussions 10 03-09-2006 11:19 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Ferris FW35 questions
Chilehead
03-10-2015 08:31 PM
Yesterday 03:14 PM
by Dan Tanner
5 384
bidding a cemetery....
NPM_LLC
Yesterday 10:56 AM
Yesterday 12:43 PM
by jrs.landscaping
3 62
First big mower decision?
SGL1
Yesterday 08:58 AM
Yesterday 08:58 AM
by SGL1
0 48
Employee job training...
brookline
12-15-2014 07:15 PM
Yesterday 08:43 AM
by biglee
28 2,394
Mower vs lot size advice
jcurr33
03-25-2015 09:29 PM
Yesterday 08:37 AM
by Dan Tanner
5 182
Billing methods
jcurr33
03-26-2015 01:33 PM
Yesterday 08:29 AM
by biglee
5 155
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
Yesterday 08:25 AM
by SGL1
11 527
Trepidation about...
michellemarvin
03-23-2015 07:46 PM
Yesterday 05:35 AM
by Dan Tanner
2 156
How do you get...
ESREVER
03-25-2015 01:30 PM
Yesterday 12:18 AM
by lxarth
7 196
Bid for large home...
lxarth
03-22-2015 11:06 AM
03-27-2015 11:56 PM
by lxarth
8 300
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
03-27-2015 11:42 PM
by lxarth
15 3,435
hoa bid need help
bigdaveha12
03-24-2015 08:29 PM
03-27-2015 11:17 PM
by lxarth
6 220
introducing myself
chris2500hd
03-24-2015 11:16 AM
03-27-2015 02:02 PM
by Steve
8 228
Commercial Jobs
CurbAppeal1
03-25-2015 04:22 PM
03-27-2015 12:29 PM
by biglee
5 189
Flag or no flag
Matther777
03-24-2015 02:41 PM
03-27-2015 12:25 PM
by biglee
10 340
Office Administration...
Girlfriend
03-26-2015 05:40 PM
03-26-2015 05:40 PM
by Girlfriend
0 75
Is this tree beyond help?
SGL1
03-22-2015 05:35 PM
03-25-2015 08:55 PM
by SGL1
14 492
Opinions on truck wrap
Trupro
02-28-2015 03:21 PM
03-25-2015 07:54 PM
by Trupro
33 1,564
The New Wave!!!! Read...
Jamesw86
03-22-2015 08:33 PM
03-25-2015 02:50 PM
by Steve
10 315
grass in the gas tank
robkattankate
03-23-2015 04:37 PM
03-25-2015 02:36 PM
by Steve
5 189
Helping others
hansenslawncare
09-15-2011 08:50 PM
03-25-2015 02:33 PM
by Steve
11 2,661
DOT Number
acrajchel
03-20-2015 05:56 PM
03-25-2015 02:28 PM
by Steve
7 318
Michelin x tweel.
apmAkron
03-23-2015 04:22 PM
03-24-2015 12:40 PM
by Steve
3 142
spike aerator???
Bradcook21
03-21-2015 01:55 PM
03-24-2015 10:32 AM
by acrajchel
4 223
Hello from Maryland
michellemarvin
03-23-2015 12:44 PM
03-23-2015 07:33 PM
by michellemarvin
2 134
hello from south GA.
CCandALawnCare
03-23-2015 03:46 AM
03-23-2015 07:06 PM
by CCandALawnCare
2 130
Say Hello !!!
Steve
03-19-2007 11:18 AM
03-23-2015 06:14 PM
by jethro
1,218 380,117
Is anyone doing mosquito...
BWild
01-27-2015 11:30 AM
03-23-2015 12:28 PM
by Steve
9 838
35,000 Eddm
greenscaper123
03-18-2015 12:51 PM
03-23-2015 11:48 AM
by BLC7
18 476
Should i take on this...
christw
03-17-2013 01:23 PM
03-22-2015 09:02 PM
by ExtremeLawncareServices
36 7,569
mower stalls when...
boog
03-19-2015 08:20 AM
03-21-2015 08:13 PM
by Wolf4dk
7 269
Weed and Feed
robkattankate
03-19-2015 09:00 PM
03-21-2015 01:53 PM
by Bradcook21
4 314
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
03-20-2015 10:00 PM
by ExtremeLawncareServices
32 3,621
Hello Emily Reyes from...
Webster14829
03-20-2015 11:23 AM
03-20-2015 03:36 PM
by Steve
2 184
Finally going to give it...
jcurr33
03-12-2015 08:09 PM
03-20-2015 03:31 PM
by Steve
10 556
Weed id?
SGL1
03-17-2015 08:20 PM
03-20-2015 02:37 PM
by Steve
6 288
Mobile small engine...
luckylogger
03-15-2015 02:05 PM
03-20-2015 06:17 AM
by jrs.landscaping
15 487
Brad Cook 21
SC93
03-16-2015 10:40 PM
03-19-2015 09:04 PM
by Bradcook21
4 361
honest opinion please
uppercut
02-17-2015 01:30 AM
03-18-2015 02:55 PM
by Steve
15 1,326
Repair or replace the...
lxarth
12-17-2014 04:07 PM
03-18-2015 02:49 PM
by Just for Cuts
21 2,033
new to the site
bigdaveha12
03-17-2015 09:13 PM
03-18-2015 02:33 PM
by Steve
1 213
Small dovetail truck...
ExtremeLawncareServices
03-04-2015 06:47 PM
03-17-2015 10:14 PM
by ExtremeLawncareServices
17 866
New Site Hows it look
Infinitelawn
03-16-2015 10:32 AM
03-17-2015 08:15 PM
by SGL1
3 288
mulch questions
Bradcook21
03-08-2015 08:37 AM
03-17-2015 07:00 PM
by Bradcook21
23 1,005
Scag hydro w/b frame...
Just for Cuts
03-11-2015 03:32 PM
03-17-2015 06:37 PM
by lxarth
11 506
Buy new or used?
lxarth
12-26-2014 09:50 PM
03-17-2015 06:11 PM
by lxarth
14 1,716
New to 2015
Infinitelawn
03-16-2015 08:29 AM
03-17-2015 11:47 AM
by Steve
4 297
Pulling trailer was...
SGL1
03-07-2015 07:14 PM
03-17-2015 08:11 AM
by SGL1
30 1,145
Diesel conversion?
Just for Cuts
03-02-2015 09:59 AM
03-16-2015 03:26 PM
by Just for Cuts
10 647
trimmer racks.
apmAkron
03-12-2015 09:07 AM
03-16-2015 03:17 PM
by Steve
4 367
» Popular Tags
ad landscaping aerocore apartment bid apartment lawn care estimate applying auger billy goat brushcutter blades bush contract help curb appeal services deliquentaccounts design ditches door hangers employee problems equipment rental estimate ferris foreman free advertising google gravely growing a lawn care business how to husqvarna introduction jobs john deere quik trac landscape services lawn lawn care lawn care busines plan lawn care business seo lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lawn mowing managing a lawn care business marketing marketing secrets mulch new business new mower per hour service pricing pto secrets to landscaping seo shell snow plowing square foot starting a lawn care business steep lawns theft toro toro grand stand tractor auger trailer trailer mate pro tree trimmer rack up sell employee web design website website design winterization wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:56 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:56 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy