Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Co-Owner


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 09-20-2011, 12:58 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default Co-Owner

So, I am now co-owner.


My tasks include the labor, while "Lewis" is in charge of reminding clients by email of payments due. Also, responding to any incoming emails.

Lewis takes the heat, while I get to be the nice guy who doesn't agree with Lewis's methods most of the time , however, whatever Lewis says needs to be done, must be done!


**********


The unfortunate thing is, Lewis is just an email account.



pictured above: me


Example;


Thank you for notifying us of the situation.


From what I can see, your property has not shown up on any of our previous
monthly printed schedules, excluding the month of May which is when we
have received a payment total of $xx.xx.

In order to show up on our monthly schedule, it is always best practice to
pay ahead of the month(s) in which you require service as our system will
not recognize you as a client otherwise.

We accept many methods of payment, PayPal included; www.website.ca

-

I am unaware if there has been any agreement between yourself and Scott, I
just know that it is forbidden for myself and others within this company
to provide service that has not been paid for.

I am truly sorry for the inconvenience, I assure you that we will be able
to resolve this issue. Thank you for your patience.

*Scott will be notified immediately once he has returned. For any other
inquiries, please feel free to email me at lewis@breezelawnservice.ca




Lewis Young
Office Management

Last edited by CHEESE2009; 09-20-2011 at 01:06 AM.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 09-20-2011, 09:09 AM
bruces bruces is offline
new member
 
Join Date: Apr 2010
Posts: 828
Rep Power: 0
bruces is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I like the general idea ,but whats going to happen when a homeowner tries to actually talk to this chickensh1t lewis guy and he doesnt exhist ? it just seems like it could blow up in somebodies face one day .Why not hire an account manager person to handle billing ,payment and customer issues ? you might even find one named Lewis .
Reply With Quote
  #3  
Old 09-20-2011, 11:15 AM
Sprinkler Buddy's Avatar
Sprinkler Buddy Sprinkler Buddy is online now
Senior Member
 
Join Date: May 2011
Location: Florida
Posts: 673
Rep Power: 4
Sprinkler Buddy is on a distinguished road
Default

Clever but unethical way to do business in my opinion.
__________________
Don't Keep Replacing Lawn Sprinkler Heads
Protect them with "Sprinkler Buddy"
CLICK HERE > http://www.sprinklerbuddy.com
Reply With Quote
  #4  
Old 09-20-2011, 12:11 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Well I have a two friends with two separate businesses who do the same thing.

I figured that it would be interesting to try out, from those who have done it - apparently it makes it easier to tackle most situations. You don't have to be the nice guy all the time, you can finally be blunt and get the point across without being the main target. It's interesting.

I'm improvising, trying new things to see what would be beneficial to a lot of us. It's worth every cent so far... *cough* it's free.

You may not all have the same clients as myself, though for those who are just as unlucky, I will let you know how this goes.



Email responce;


Dear Mr. Young,

Thanks for your response. I always pay in advance, but the last time I was in a hurry to leave for an appointment and left without notifying Scott. I took for granted that he would come back to collect it, but unfortunately it didn't happen.

Anyhow we like Scott`s service very much and therefore we continued to delay having someone else to do our lawn. We hope to see him real soon.



Anything wrong with the results? Nah!

Last edited by CHEESE2009; 09-20-2011 at 12:15 PM.
Reply With Quote
  #5  
Old 09-20-2011, 12:34 PM
Sprinkler Buddy's Avatar
Sprinkler Buddy Sprinkler Buddy is online now
Senior Member
 
Join Date: May 2011
Location: Florida
Posts: 673
Rep Power: 4
Sprinkler Buddy is on a distinguished road
Default

Quote:
You may not all have the same clients as myself, though for those who are just as unlucky, I will let you know how this goes.
I think we all have those clients. LOL Wish I could say I didn't.
__________________
Don't Keep Replacing Lawn Sprinkler Heads
Protect them with "Sprinkler Buddy"
CLICK HERE > http://www.sprinklerbuddy.com
Reply With Quote
  #6  
Old 09-20-2011, 08:51 PM
Ducke's Avatar
Ducke Ducke is offline
Senior Member
 
Join Date: Nov 2010
Location: The Duck Pond
Posts: 844
Rep Power: 5
Ducke is on a distinguished road
Default

Quote:
Originally Posted by Sprinkler Buddy View Post
Clever but unethical way to do business in my opinion.
I don't know if its "unethical"
It no different then having a USA phone # and Mailing Address but having your Help line in India.
or
Buying all the parts of a product from China and assembling in the the USA and saying its "Proudly Made in the USA."

I think it a great way to free up his time and his phobia of the Phone.
How many guys have their Wife/Girlfriend on the pay roll as Office Manager because she type a letter know and then.
__________________
Ducke's lawn Care and Introducing Duck's Seasonal Decor.
Reply With Quote
  #7  
Old 09-20-2011, 08:58 PM
element009's Avatar
element009 element009 is offline
Senior Member
 
Join Date: Mar 2011
Location: Ocean County, NJ
Posts: 176
Rep Power: 4
element009 is on a distinguished road
Default

I think it's cool. If you ever get in a real bind and people are trying to contact Lewis, just say you had to let him go due to his aggressive tactics.
Reply With Quote
  #8  
Old 09-20-2011, 09:36 PM
Sprinkler Buddy's Avatar
Sprinkler Buddy Sprinkler Buddy is online now
Senior Member
 
Join Date: May 2011
Location: Florida
Posts: 673
Rep Power: 4
Sprinkler Buddy is on a distinguished road
Default

Quote:
Originally Posted by Ducke View Post
I don't know if its "unethical"
It no different then having a USA phone # and Mailing Address but having your Help line in India.
or
Buying all the parts of a product from China and assembling in the the USA and saying its "Proudly Made in the USA."

I think it a great way to free up his time and his phobia of the Phone.
How many guys have their Wife/Girlfriend on the pay roll as Office Manager because she type a letter know and then.
I think those examples are unethical as well but your right many do it anyways, still doesn't make it right in my book. More power to anyone that wants to, I wouldn't.
__________________
Don't Keep Replacing Lawn Sprinkler Heads
Protect them with "Sprinkler Buddy"
CLICK HERE > http://www.sprinklerbuddy.com
Reply With Quote
  #9  
Old 09-20-2011, 10:16 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Sprinkler Buddy View Post
I think those examples are unethical as well but your right many do it anyways, still doesn't make it right in my book. More power to anyone that wants to, I wouldn't.


I can understand why you would think that, and sure I could agree with what you are saying to some extent.

It's a minor dilemma. It's like telling a white lie, only to make things better for everyone involved. If it's not harming anybody, and I have good intentions - it's worth a shot.

The person alongside me, regardless if fictional - they can break the bad news, and I can sleep well at night. This also allows me to correct "Lewis" if his idea had gone sour - I can always come in and make things right again without seeming crazy.


Anyway, Lewis says hi...


pictured above: the process of creating staff
Reply With Quote
  #10  
Old 09-20-2011, 10:47 PM
The Cleaning Doctor's Avatar
The Cleaning Doctor The Cleaning Doctor is offline
Senior Member
 
Join Date: Nov 2009
Location: Helena, MT
Posts: 927
Rep Power: 6
The Cleaning Doctor is on a distinguished road
Default

It can't be a lie if it is your other personality.
__________________
Pat
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Owner Ronzo Introduce Yourself 1 03-11-2011 01:18 AM
New Business Owner Bird's Nest Introduce Yourself 4 06-12-2010 06:04 PM
Owner Clinton Mizell Introduce Yourself 2 06-28-2009 04:23 AM
New business owner saying hello! Sensible Lawns Introduce Yourself 9 03-28-2008 05:50 AM
Business Owner Age Steve General Business Discussions 10 03-10-2006 12:19 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
Today 04:32 PM
by acrajchel
4 634
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
Today 04:31 PM
by acrajchel
16 496
How much do you up sell...
Essex Groundskeeping
Yesterday 07:13 PM
Today 04:29 PM
by acrajchel
7 108
Hello from Kentucky
TRV
09-30-2014 06:42 PM
Today 08:37 AM
by acrajchel
7 1,289
leaf removal
Double J LLC
10-03-2014 05:24 PM
Yesterday 07:46 PM
by ExtremeLawncareServices
21 2,389
New website
Chilehead
11-20-2014 04:39 PM
Yesterday 07:40 PM
by Just for Cuts
12 258
This sucks...
Matther777
09-18-2014 05:56 PM
Yesterday 11:56 AM
by achri12
15 3,135
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
11-22-2014 10:49 PM
by Just for Cuts
16 505
Pics for website
tbtigers03
11-21-2014 05:40 PM
11-22-2014 10:01 PM
by Just for Cuts
3 136
Peco Bagger
AGPS
11-18-2014 02:20 PM
11-22-2014 05:56 PM
by AGPS
9 309
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
11-22-2014 02:42 PM
by stevef1201
22 6,149
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
11-21-2014 09:48 PM
by ExtremeLawncareServices
174 14,030
Contract or no contract?
TRV
11-20-2014 09:18 PM
11-21-2014 09:33 PM
by TRV
3 167
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
11-21-2014 08:02 PM
by stevef1201
4 325
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
11-21-2014 07:05 PM
by acrajchel
13 386
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 119
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
11-21-2014 06:32 PM
by Steve
7 227
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 962
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 495
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,859
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,455
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,201
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 778
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 540
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 476
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 330
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,379
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 261
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 526
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,603
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,720
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 31,847
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,691
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 434
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 630
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 333
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 390
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,339
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 618
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 521
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
11-10-2014 01:25 PM
by Steve
2 359
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 320
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 337
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 572
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 379
New to the business
jcurr33
11-05-2014 03:21 PM
11-07-2014 01:11 PM
by Steve
1 432
Lines
Matther777
11-04-2014 02:19 PM
11-07-2014 12:54 PM
by Steve
1 466
hello, new to this site
tonyorwig
10-31-2014 10:49 PM
11-04-2014 02:24 PM
by tonyorwig
3 655
Aloha from Hawaii.
Gary R
11-02-2014 12:44 AM
11-03-2014 03:02 PM
by Steve
1 566
Pavers
crieg122
10-28-2014 03:49 PM
10-31-2014 01:49 PM
by Steve
6 867
» Popular Tags
2wd apartment complex bark billy goat brushcutter charge christmas collections edging employee problems equipment rental exmark ferris first truck foreman georgia gopherhaul gravely hills holiday how much to charge husqvarna hydraulic jobs kawasaki labor cost landscape services lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lighting lighting brass outdoor lights managing a lawn care business marketing mowing mr dave mulch mulch price new business ordinance past due per hour service podcast push versus ride redmax savannah scag v-ride seo shreaded small engine repair starting a business starting a lawn care business start up lawn care business sulky toro tractor auger trailer trimmer rack truck new used landscape walk behind walker won't return wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:21 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:21 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy