Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Community Assistance

Community Assistance Community questions, comments, and suggestions. Problems posting? Email me.

Invoice help, plesee read.


Community Assistance

Community questions, comments, and suggestions. Problems posting? Email me.
Reply
 
Thread Tools Search this Thread
  #1  
Old 08-30-2011, 07:13 PM
cuejunky cuejunky is offline
Junior Member
 
Join Date: Nov 2010
Posts: 4
Rep Power: 4
cuejunky is on a distinguished road
Angry Invoice help, plesee read.

I don't know if this is the best place to start but here it goes.

I have a customer who always carries a balance and has requested copies of their transaction history. When I go to print all the past invoices for them, they ALL show the same balance. What am I doing wrong....Any help would be appreciated.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 08-30-2011, 09:51 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,401
Rep Power: 7
mark123 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Try going to that customer in your Customer list. Select the "Billing" tab. Uncheck the "Display balance forward on invoice" checkbox.

A better choice may be to go to "Reports" and select the "Customer" tab. Click the "Customer History" button and select "Specific Customer". Choose their name and run the report for the dates you require.

Does that help?
Reply With Quote
  #3  
Old 08-30-2011, 09:51 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Don't take this personally, because I see this a lot, but what are you talking about?

The more info you can provide, the better your chances of getting an appropriate reply - or any reply.

Help us help you.
Reply With Quote
  #4  
Old 08-30-2011, 09:54 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,401
Rep Power: 7
mark123 is on a distinguished road
Default

Quote:
Originally Posted by Hedgemaster View Post
Don't take this personally, because I see this a lot, but what are you talking about?

The more info you can provide, the better your chances of getting an appropriate reply - or any reply.

Help us help you.
Yeah, I did assume that they were talking about the Gopher software. If not, disregard my reply.
Reply With Quote
  #5  
Old 08-31-2011, 05:33 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Print the customer a statement and select the time frame you want to cover.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #6  
Old 08-31-2011, 07:52 AM
cuejunky cuejunky is offline
Junior Member
 
Join Date: Nov 2010
Posts: 4
Rep Power: 4
cuejunky is on a distinguished road
Default Still not working

Sorry, I am using Gopher. I have unchecked the "Display balance forward on all invoices" to no avail. When I go to the reports section and select the customer and runn the report, all the invoices in the list have the same dollar amount. Under " Invoices" go to all invoices tab and selecting any past invoice to print shows their current balance - not what their balance was at the time of the invoice. Sorry I was vague in the first post - just frustrated..

Thanks again for the replies, hopefully someone can figure this out..
Reply With Quote
  #7  
Old 08-31-2011, 04:30 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,401
Rep Power: 7
mark123 is on a distinguished road
Default

Under "Options" click the "Billing" button, under "Display Balance Forward on Invoice" click the "Use Customer-Specific Option" radio button.


Then under "Customer" double-click the customer's name to open that customers edit window. Click the "Billing" tab. Uncheck the "Display balance forward on invoices" check box.


Have you read the manual?

Last edited by mark123; 08-31-2011 at 04:33 PM.
Reply With Quote
  #8  
Old 08-31-2011, 07:36 PM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,067
Rep Power: 6
stevef1201 is on a distinguished road
Default

To Mark 123 not to be Facetious, but -What? read the manual?
Reply With Quote
  #9  
Old 08-31-2011, 08:09 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,401
Rep Power: 7
mark123 is on a distinguished road
Default

Quote:
Originally Posted by stevef1201 View Post
To Mark 123 not to be Facetious, but - What? read the manual?
http://www.gophersoftware.com/index.php?page=support
Reply With Quote
  #10  
Old 09-01-2011, 03:35 AM
cuejunky cuejunky is offline
Junior Member
 
Join Date: Nov 2010
Posts: 4
Rep Power: 4
cuejunky is on a distinguished road
Default Close - Not quite.....

Mark123 - For what its worth, I have read the manual. I have done exactly what you said in your post and still cannont get the original invoive. To make things clear I had been using QB and decided to switch to Gopher. When I put the customer in Gopher I set the inital balance to 110.00. Invoiced them in July for 55.00 and the total for invoice 29 was 165.00. That is what I am trying to get. The customer just sent invoice 29 to me along with a payment, however I cant duplicate the invoice. If I turn on "display balance forward" I can see the 110 and the new service fee but the amount due is the customers current balance - which currently is a credit. If I turn it off, the invoice only shows the service fee for July.

This is why I asked...what am I doing wrong. Im sure there is a solution.

Thanks Again
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Dare Read the following?? JP Landscaping Trials & Tribulations - The drama of running a business and of life. 10 03-29-2010 06:59 PM
Interesting Read picframer General Talk 4 07-26-2009 05:46 PM
read only Accuscapes General Talk 1 01-02-2008 01:39 AM
STEVE READ THIS pnplawn General Talk 0 11-10-2007 06:25 PM
Everyone READ pnplawn Search Engine Optimization and Website Design Discussions. 4 10-31-2007 12:23 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Today 04:09 PM
by ExtremeLawncareServices
100 5,892
Downed Tree Chop Bid
WesleySnips
08-16-2014 03:47 PM
Today 01:44 PM
by SGL1
10 272
2014 Gie-expo
ExtremeLawncareServices
Yesterday 11:22 PM
Today 12:01 PM
by Steve
1 43
New Landscaping Business
rekon32
08-16-2014 02:26 PM
Today 11:56 AM
by Steve
7 275
Fuel Can Spouts
Shark1611
08-16-2014 09:09 AM
Yesterday 07:52 PM
by SGL1
8 199
60 inch honda/bunton...
pblawncare
08-17-2014 11:30 AM
08-18-2014 03:19 PM
by Steve
2 94
Replacement Parts -...
nicholas-KC
08-16-2014 08:40 AM
08-18-2014 03:16 PM
by Steve
4 141
Preparing the soil
Billy Goat
08-16-2014 06:18 PM
08-18-2014 03:01 PM
by Steve
1 87
Softball field
kslawn
08-15-2014 09:28 AM
08-18-2014 02:52 PM
by Steve
7 217
What to pay help
phlawncare
08-04-2014 08:33 PM
08-18-2014 10:33 AM
by jrs.landscaping
29 842
Hello
Jeff1
08-07-2014 11:18 PM
08-15-2014 11:53 PM
by Jeff1
11 376
Lie #2 RESIDENTIAL...
ExtremeLawncareServices
01-06-2014 05:02 AM
08-15-2014 01:46 PM
by mattthelawnguy
54 6,276
Need help 30 HP koler...
Shady Grady
08-01-2014 03:31 PM
08-15-2014 08:46 AM
by kslawn
18 563
New Boomless Sprayer!
BlackRain75
01-03-2014 01:01 PM
08-14-2014 02:37 AM
by BlackRain75
12 1,719
Stihl engine isn't...
Marcintosh
08-12-2014 08:30 PM
08-13-2014 03:34 PM
by Steve
3 147
first year update
cmdlawncare
08-12-2014 05:41 PM
08-13-2014 03:29 PM
by Steve
1 186
Hello from Jacksonville,...
JM Lawn Care
08-10-2014 07:15 AM
08-13-2014 07:04 AM
by Sprinkler Buddy
9 287
Hello everyone new to...
maddyandrays
08-11-2014 04:51 PM
08-12-2014 08:58 PM
by Shark1611
2 145
Walk behinds
hpruitcei
08-07-2014 06:28 PM
08-12-2014 02:35 PM
by mattthelawnguy
7 389
New name help
stevef1201
08-10-2014 04:27 PM
08-12-2014 12:03 PM
by Steve
6 268
my little green dilemmas
Lawn Techie
08-03-2014 11:47 AM
08-11-2014 01:20 PM
by Steve
7 381
what the best...
CleanCutsLLC
08-02-2014 01:02 AM
08-11-2014 01:16 PM
by Steve
6 391
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
08-11-2014 01:19 AM
by ExtremeLawncareServices
13 665
Covering all the bases
janslawncare
08-08-2014 10:11 AM
08-08-2014 01:41 PM
by Steve
1 218
New from Florida
ADE
08-06-2014 08:40 PM
08-08-2014 01:32 PM
by Steve
4 296
JOB - Landscape Install...
janslawncare
08-08-2014 10:06 AM
08-08-2014 10:06 AM
by janslawncare
0 186
Battery power tools or...
Steve
08-07-2014 12:24 PM
08-07-2014 05:18 PM
by mattthelawnguy
2 199
My client just told me...
Greg'slawnandlandscape
08-04-2014 08:39 AM
08-06-2014 11:14 PM
by grassdoctore
12 520
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
08-06-2014 02:03 PM
by Steve
13 1,132
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
08-06-2014 01:40 PM
by Steve
20 1,340
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
08-06-2014 10:29 AM
by eastsidelandcare
5 572
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
08-05-2014 07:12 PM
by TheBeast
30 1,924
Late charge
Simon Abousaada
07-30-2014 07:23 PM
08-05-2014 06:46 PM
by TheBeast
12 767
buy out a lawn care...
rvezakis
08-05-2014 01:38 PM
08-05-2014 06:40 PM
by TheBeast
10 464
Please help
unitedlawncare48867
03-26-2014 08:29 PM
08-05-2014 05:27 PM
by TheBeast
27 1,552
Help with Estimate
donslawns
08-02-2014 09:10 AM
08-05-2014 02:24 PM
by Steve
6 428
Stuck again!!!!
Greg'slawnandlandscape
08-01-2014 11:02 PM
08-05-2014 09:05 AM
by Greg'slawnandlandscape
10 443
Mow and leaf cleanup bid
SGL1
07-29-2014 07:28 PM
08-05-2014 07:22 AM
by petscanning
25 935
Building credit
Matther777
07-27-2014 05:20 PM
08-04-2014 06:53 PM
by kslawn
17 728
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
08-04-2014 01:09 PM
by Steve
48 5,745
long time no see
Tuscan Gardens
08-02-2014 03:21 PM
08-04-2014 12:04 PM
by Steve
1 269
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
08-04-2014 11:58 AM
by Steve
2 301
trimming back shrubs
WesleySnips
07-31-2014 06:14 AM
08-04-2014 11:52 AM
by Steve
6 407
Pressure Washing...
WesleySnips
07-31-2014 06:13 PM
08-04-2014 11:50 AM
by Steve
3 340
Grass hopper mower
ExtremeLawncareServices
12-05-2013 08:51 AM
08-02-2014 07:55 AM
by ExtremeLawncareServices
24 3,481
Easy money
stevef1201
11-14-2013 10:17 AM
08-02-2014 01:03 AM
by stevef1201
3 1,491
Say Hello !!!
Steve
03-19-2007 11:18 AM
08-01-2014 11:42 PM
by TNTurf
1,186 327,971
Echo Edger 'Neutral'
WesleySnips
07-25-2014 05:28 PM
08-01-2014 01:50 PM
by stevef1201
7 539
Buy a good company at a...
Steve
03-12-2011 06:38 AM
08-01-2014 01:44 PM
by Steve
2 1,926
Employee wont return...
Prolawnofchatt
06-13-2014 03:12 PM
07-31-2014 09:59 PM
by WesleySnips
5 803
» Popular Tags
2wd 4x4 apartment lawn care estimate birdscaping care charge collections subcontractor commercial craigslist credit card processing customers ecosymbiosis exmark ferris four wheel drive gopherhaul grass gravely holiday honda how much to charge how to bid husqvarna hydraulic installation invoice kawasaki labor cost landscape services late lawn lawn care lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn service leaf cleanup leaf removal lesco marketing mulch estimate native plants new buisness online classifieds podcast rotating scag scag v-ride search engine optimization season seo small engine repair sprayer starting a business stihl theft of services tips toro tractor auger trailer mate pro truck new used landscape upsell walk behind walker winter money making ideas won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 07:19 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 07:19 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy