Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Community Assistance

Community Assistance Community questions, comments, and suggestions. Problems posting? Email me.

Invoice help, plesee read.


Community Assistance

Community questions, comments, and suggestions. Problems posting? Email me.
Reply
 
Thread Tools Search this Thread
  #1  
Old 08-30-2011, 07:13 PM
cuejunky cuejunky is offline
Junior Member
 
Join Date: Nov 2010
Posts: 4
Rep Power: 4
cuejunky is on a distinguished road
Angry Invoice help, plesee read.

I don't know if this is the best place to start but here it goes.

I have a customer who always carries a balance and has requested copies of their transaction history. When I go to print all the past invoices for them, they ALL show the same balance. What am I doing wrong....Any help would be appreciated.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 08-30-2011, 09:51 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,402
Rep Power: 7
mark123 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Try going to that customer in your Customer list. Select the "Billing" tab. Uncheck the "Display balance forward on invoice" checkbox.

A better choice may be to go to "Reports" and select the "Customer" tab. Click the "Customer History" button and select "Specific Customer". Choose their name and run the report for the dates you require.

Does that help?
Reply With Quote
  #3  
Old 08-30-2011, 09:51 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Don't take this personally, because I see this a lot, but what are you talking about?

The more info you can provide, the better your chances of getting an appropriate reply - or any reply.

Help us help you.
Reply With Quote
  #4  
Old 08-30-2011, 09:54 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,402
Rep Power: 7
mark123 is on a distinguished road
Default

Quote:
Originally Posted by Hedgemaster View Post
Don't take this personally, because I see this a lot, but what are you talking about?

The more info you can provide, the better your chances of getting an appropriate reply - or any reply.

Help us help you.
Yeah, I did assume that they were talking about the Gopher software. If not, disregard my reply.
Reply With Quote
  #5  
Old 08-31-2011, 05:33 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Print the customer a statement and select the time frame you want to cover.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #6  
Old 08-31-2011, 07:52 AM
cuejunky cuejunky is offline
Junior Member
 
Join Date: Nov 2010
Posts: 4
Rep Power: 4
cuejunky is on a distinguished road
Default Still not working

Sorry, I am using Gopher. I have unchecked the "Display balance forward on all invoices" to no avail. When I go to the reports section and select the customer and runn the report, all the invoices in the list have the same dollar amount. Under " Invoices" go to all invoices tab and selecting any past invoice to print shows their current balance - not what their balance was at the time of the invoice. Sorry I was vague in the first post - just frustrated..

Thanks again for the replies, hopefully someone can figure this out..
Reply With Quote
  #7  
Old 08-31-2011, 04:30 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,402
Rep Power: 7
mark123 is on a distinguished road
Default

Under "Options" click the "Billing" button, under "Display Balance Forward on Invoice" click the "Use Customer-Specific Option" radio button.


Then under "Customer" double-click the customer's name to open that customers edit window. Click the "Billing" tab. Uncheck the "Display balance forward on invoices" check box.


Have you read the manual?

Last edited by mark123; 08-31-2011 at 04:33 PM.
Reply With Quote
  #8  
Old 08-31-2011, 07:36 PM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,112
Rep Power: 6
stevef1201 is on a distinguished road
Default

To Mark 123 not to be Facetious, but -What? read the manual?
Reply With Quote
  #9  
Old 08-31-2011, 08:09 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,402
Rep Power: 7
mark123 is on a distinguished road
Default

Quote:
Originally Posted by stevef1201 View Post
To Mark 123 not to be Facetious, but - What? read the manual?
http://www.gophersoftware.com/index.php?page=support
Reply With Quote
  #10  
Old 09-01-2011, 03:35 AM
cuejunky cuejunky is offline
Junior Member
 
Join Date: Nov 2010
Posts: 4
Rep Power: 4
cuejunky is on a distinguished road
Default Close - Not quite.....

Mark123 - For what its worth, I have read the manual. I have done exactly what you said in your post and still cannont get the original invoive. To make things clear I had been using QB and decided to switch to Gopher. When I put the customer in Gopher I set the inital balance to 110.00. Invoiced them in July for 55.00 and the total for invoice 29 was 165.00. That is what I am trying to get. The customer just sent invoice 29 to me along with a payment, however I cant duplicate the invoice. If I turn on "display balance forward" I can see the 110 and the new service fee but the amount due is the customers current balance - which currently is a credit. If I turn it off, the invoice only shows the service fee for July.

This is why I asked...what am I doing wrong. Im sure there is a solution.

Thanks Again
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Dare Read the following?? JP Landscaping Trials & Tribulations - The drama of running a business and of life. 10 03-29-2010 06:59 PM
Interesting Read picframer General Talk 4 07-26-2009 05:46 PM
read only Accuscapes General Talk 1 01-02-2008 01:39 AM
STEVE READ THIS pnplawn General Talk 0 11-10-2007 06:25 PM
Everyone READ pnplawn Search Engine Optimization and Website Design Discussions. 4 10-31-2007 12:23 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
30 Inch Push Mowers Pros...
Billy Goat
06-27-2013 08:07 PM
Yesterday 09:41 PM
by SGL1
24 6,377
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 08:12 PM
by ExtremeLawncareServices
122 8,509
This sucks...
Matther777
09-18-2014 04:56 PM
Yesterday 08:02 PM
by ExtremeLawncareServices
11 553
Trying something new,...
ExtremeLawncareServices
09-21-2014 09:07 PM
Yesterday 07:35 PM
by ExtremeLawncareServices
3 171
Hello from CNY
arazucontracting
Yesterday 06:07 PM
Yesterday 06:07 PM
by arazucontracting
0 38
Kohler command carb...
ExtremeLawncareServices
09-21-2014 03:09 PM
Yesterday 04:52 PM
by Steve
4 200
Not sure, but anyone do...
SnowRemoval2k14
Yesterday 12:10 AM
Yesterday 04:49 PM
by Steve
1 146
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
Yesterday 04:45 PM
by Steve
9 612
Mulching beds
Bradcook21
09-21-2014 07:43 AM
Yesterday 04:43 PM
by Steve
3 224
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
Yesterday 04:36 PM
by Steve
3 616
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
Yesterday 04:35 PM
by Steve
12 976
2014 Gie-expo
ExtremeLawncareServices
08-19-2014 11:22 PM
09-21-2014 09:23 PM
by ExtremeLawncareServices
3 948
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
09-19-2014 03:29 PM
by acrajchel
6 1,160
snowplowing
jshak40
09-01-2014 07:20 AM
09-19-2014 11:49 AM
by Steve
23 1,546
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
09-19-2014 08:17 AM
by ExtremeLawncareServices
9 555
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
09-18-2014 06:32 PM
by Northwoods Outdoors
58 6,949
Hello from upstate NY!
A&MLawn&Snow
09-18-2014 11:19 AM
09-18-2014 04:10 PM
by Sprinkler Buddy
2 408
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
09-18-2014 01:16 PM
by Steve
9 664
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-17-2014 09:57 PM
by curts lawn care
4 1,058
new to the forum
SGlawncare
09-16-2014 11:20 PM
09-17-2014 08:29 PM
by curts lawn care
3 482
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
09-17-2014 12:34 PM
by Steve
11 821
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
09-17-2014 10:48 AM
by stevef1201
6 608
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,342
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 5,048
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 1,256
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 929
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 516
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 621
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 535
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,258
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 1,026
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 1,141
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 507
darleneh
darleneh
09-15-2014 12:33 PM
09-15-2014 02:07 PM
by Sprinkler Buddy
1 521
My 1st bid
WesleySnips
06-11-2014 03:13 PM
09-15-2014 02:05 PM
by Steve
29 1,936
New Aerator
Chaz
09-09-2014 11:43 PM
09-15-2014 01:50 PM
by Steve
9 764
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
09-15-2014 01:23 PM
by stevef1201
8 1,429
getting ready to start
calebmoss
05-23-2011 09:35 PM
09-11-2014 12:21 PM
by Steve
34 11,421
Stihl pull cord replace
SGL1
09-03-2014 09:22 PM
09-10-2014 12:25 PM
by Steve
9 935
Softball field
kslawn
08-15-2014 09:28 AM
09-10-2014 12:16 PM
by Steve
18 1,700
Lawn Route Templates
Landscaper1165
08-30-2014 01:52 PM
09-09-2014 08:05 PM
by Landscaper1165
4 1,188
New truck and trailer...
Johnny Rocket
05-14-2012 03:41 PM
09-09-2014 07:23 PM
by Matther777
18 6,756
What gets you bad press?
Steve
09-09-2014 11:48 AM
09-09-2014 07:21 PM
by Matther777
2 632
Signs on your snow plow?
Steve
01-15-2007 01:07 AM
09-09-2014 11:42 AM
by Steve
19 6,381
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
09-08-2014 08:08 PM
by avetslawncare
12 1,474
New to the business
flamingyouth87
09-05-2014 11:52 AM
09-08-2014 11:55 AM
by Steve
3 849
Hello from Ohio
kurtwin
08-28-2014 05:06 PM
09-08-2014 11:51 AM
by Steve
7 1,152
Facebook
element009
03-23-2011 08:36 AM
09-07-2014 07:35 AM
by avetslawncare
24 7,920
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
09-06-2014 02:09 PM
by Bradcook21
8 1,241
billing matters
sbuchanan8154
09-05-2014 09:56 AM
09-05-2014 03:00 PM
by Steve
3 825
» Popular Tags
4wd apartment bid auger charge christmas christmas lighting credit card processing customers deliquentaccounts estimate exmark ferris first truck foreman fundraiser georgia gopherhaul grass gravely hills holiday how much to charge how to bid husqvarna introduction john deere quik trac kawasaki labor cost landscape services late lawn lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn care website seo leaf cleanup leaf removal lesco lighting marketing mowing mulch estimate new buisness new mower podcast property management company pto reo rotating scag scripts season seo small engine repair sprayer starting a business starting a lawn care business start up lawn care business steve stihl theft tips toro toro grand stand trailer trimmer rack walker
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:58 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:58 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy