Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Client from down under.


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 08-05-2011, 08:34 PM
SouthallMowing SouthallMowing is offline
Senior Member
 
Join Date: Apr 2011
Posts: 122
Rep Power: 4
SouthallMowing is on a distinguished road
Default Client from down under.

Since I finally got the equipment, and started a business this year, I gained more clients. However, I have my first client ever, (4 years ago) that she pays me 23.00 for her 100x100 lot. I'd normally charge $25 if I didn't have to push any of it, and if no fences, and not a ton of trimming. Week after week, she complains about my quality. All of my clients say that I'm the best they've had since they've lived in Waverly. But this woman, no. I'm terrible. So I made her a deal. I got her to hire another company for a one time mowing. They charged her $43.78 for it. (which in waverly is ridiculous). and they tore her yard up, and did a terrible trimming job. I'm not being biased at all, cause they've given me clients they didn't want, and they don't take mine. She agreed they did terrible. So I continued to mow just like normal, she laid off for about 3 weeks. Then BOOM, I'm doing a bad job. So, I call the "Best" guy in Waverly to come and do it, I pay out of my pocket for it. 35.00. He did a good job, except, he didn't trim half of it. So she finally realized "oh hey, this kid is pretty good." Does anyone else have people like this? (by the way, the $35 was worth it, it got her to shut up. :P )
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 08-05-2011, 09:15 PM
shadrach's Avatar
shadrach shadrach is offline
Senior Member
 
Join Date: Mar 2010
Location: Indiana
Posts: 258
Rep Power: 6
shadrach is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
The less they pay the more likely they are to complain.
Reply With Quote
  #3  
Old 08-05-2011, 11:12 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,122
Rep Power: 10
Steve has disabled reputation
Default

WOW! Great story!

What kinds of things had she complained about?

Also

Quote:
So I made her a deal. I got her to hire another company for a one time mowing. They charged her $43.78 for it. (which in waverly is ridiculous).
How did you present this to her?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 08-06-2011, 09:34 PM
SouthallMowing SouthallMowing is offline
Senior Member
 
Join Date: Apr 2011
Posts: 122
Rep Power: 4
SouthallMowing is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
WOW! Great story!

What kinds of things had she complained about?

Also



How did you present this to her?
She complained about my trimming job, saying it wasn't cut back enough. But her landscaping is mulch, then grass. No edge to it, so if I trim too hard, mulch goes everywhere. She also complained that I didn't mow it the right direction. She ALWAYS wants it the same direction, and from my 5 years experience, you do that and you get RUTS, and DEAD grass from (I think) the compacted dirt not letting roots grow. Not sure about that one. But still, c'mon.

I asked her if she wanted me to find someone else for her. She said yes, like an idiot. So I did, I called the place, told them to go give her an estimate, didn't say who I was, they didn't ask (HUGE mistake I think). and she accepted it as a one time service, then she'd go from that.

I just wanted a nice way to drop her, without leaving her without a cut lawn. Cause she's not able to do it herself. It's hard for her to get out and water her flowers.
Reply With Quote
  #5  
Old 08-07-2011, 06:29 PM
XtreemGreen XtreemGreen is offline
Senior Member
 
Join Date: Sep 2008
Location: Pasco, Fla
Age: 44
Posts: 429
Rep Power: 7
XtreemGreen is on a distinguished road
Default

I think she was getting her $23 worth..Now raise your price to $35 a cut...You just showed her you do better quality then the other 2 did at a higher price..If she wont budge, then drop her..
__________________


In Memory of My Dad..1943-2008..Gary "Snuffy" Smith
Reply With Quote
  #6  
Old 08-07-2011, 09:30 PM
SouthallMowing SouthallMowing is offline
Senior Member
 
Join Date: Apr 2011
Posts: 122
Rep Power: 4
SouthallMowing is on a distinguished road
Default

nah, I'll keep her with 23.00 for now. Next year I'm going to hopefully still have my "employee" and we're going to get 20 or 30 clients. If I can get one that will make the profits of hers, she's gone. I just don't know how to nicely drop a client. any help?
Reply With Quote
  #7  
Old 08-07-2011, 09:52 PM
XtreemGreen XtreemGreen is offline
Senior Member
 
Join Date: Sep 2008
Location: Pasco, Fla
Age: 44
Posts: 429
Rep Power: 7
XtreemGreen is on a distinguished road
Default

"Dear Client,
As of 09/15/2011 we will no longer be maintaining your property"..and add whatever you need to after that..
__________________


In Memory of My Dad..1943-2008..Gary "Snuffy" Smith
Reply With Quote
  #8  
Old 08-08-2011, 02:17 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,122
Rep Power: 10
Steve has disabled reputation
Default

Also keep your eyes open for other start up companies that you could throw business their way. You could easily tell her that you are no longer servicing that specific area because of the way your route has changed but you found another local lawn care professional to take over.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 08-08-2011, 02:24 PM
SouthallMowing SouthallMowing is offline
Senior Member
 
Join Date: Apr 2011
Posts: 122
Rep Power: 4
SouthallMowing is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Also keep your eyes open for other start up companies that you could throw business their way. You could easily tell her that you are no longer servicing that specific area because of the way your route has changed but you found another local lawn care professional to take over.
Only way I can put this, but, no one has the balls to start a lawn care business in Waverly. The other companies report them for dumb stuff. like, not putting a cone out, parking 7 inches out from the curb instead of 6, not enough straping on the equipment, etc. Next year's gunna be a tough one for me, cause then I'll be 18, and then they will be after me. But the service area thing to drop her, she's my next door neighbor. :P
Reply With Quote
  #10  
Old 08-08-2011, 02:32 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,122
Rep Power: 10
Steve has disabled reputation
Default

Quote:
But the service area thing to drop her, she's my next door neighbor
Oh no hahahahhahahah. Well, you might have to do this job for a while to come LOL and chalk it all up as a learning experience

Quote:
no one has the balls to start a lawn care business in Waverly. The other companies report them for dumb stuff. like, not putting a cone out, parking 7 inches out from the curb instead of 6, not enough straping on the equipment, etc.
Report them to who and what results happen?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Refunding Client TouchtonsCLC General Talk 10 04-06-2011 10:16 PM
First commercial client... slcllc Online Lawn Care Estimator - Help me bid this job 6 11-14-2010 02:06 AM
Firing a Client Yard Elements Starting a lawn care business. 10 05-01-2010 07:19 PM
Happy Client(s) picframer General Talk 16 03-25-2010 06:35 PM
How Well Do You Know Your Client? Steve General Business Discussions 4 04-26-2006 08:27 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Ferris FW35 questions
Chilehead
03-10-2015 08:31 PM
Yesterday 03:14 PM
by Dan Tanner
5 384
bidding a cemetery....
NPM_LLC
Yesterday 10:56 AM
Yesterday 12:43 PM
by jrs.landscaping
3 62
First big mower decision?
SGL1
Yesterday 08:58 AM
Yesterday 08:58 AM
by SGL1
0 48
Employee job training...
brookline
12-15-2014 07:15 PM
Yesterday 08:43 AM
by biglee
28 2,394
Mower vs lot size advice
jcurr33
03-25-2015 09:29 PM
Yesterday 08:37 AM
by Dan Tanner
5 182
Billing methods
jcurr33
03-26-2015 01:33 PM
Yesterday 08:29 AM
by biglee
5 155
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
Yesterday 08:25 AM
by SGL1
11 527
Trepidation about...
michellemarvin
03-23-2015 07:46 PM
Yesterday 05:35 AM
by Dan Tanner
2 156
How do you get...
ESREVER
03-25-2015 01:30 PM
Yesterday 12:18 AM
by lxarth
7 196
Bid for large home...
lxarth
03-22-2015 11:06 AM
03-27-2015 11:56 PM
by lxarth
8 300
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
03-27-2015 11:42 PM
by lxarth
15 3,435
hoa bid need help
bigdaveha12
03-24-2015 08:29 PM
03-27-2015 11:17 PM
by lxarth
6 220
introducing myself
chris2500hd
03-24-2015 11:16 AM
03-27-2015 02:02 PM
by Steve
8 228
Commercial Jobs
CurbAppeal1
03-25-2015 04:22 PM
03-27-2015 12:29 PM
by biglee
5 189
Flag or no flag
Matther777
03-24-2015 02:41 PM
03-27-2015 12:25 PM
by biglee
10 340
Office Administration...
Girlfriend
03-26-2015 05:40 PM
03-26-2015 05:40 PM
by Girlfriend
0 75
Is this tree beyond help?
SGL1
03-22-2015 05:35 PM
03-25-2015 08:55 PM
by SGL1
14 492
Opinions on truck wrap
Trupro
02-28-2015 03:21 PM
03-25-2015 07:54 PM
by Trupro
33 1,564
The New Wave!!!! Read...
Jamesw86
03-22-2015 08:33 PM
03-25-2015 02:50 PM
by Steve
10 315
grass in the gas tank
robkattankate
03-23-2015 04:37 PM
03-25-2015 02:36 PM
by Steve
5 189
Helping others
hansenslawncare
09-15-2011 08:50 PM
03-25-2015 02:33 PM
by Steve
11 2,661
DOT Number
acrajchel
03-20-2015 05:56 PM
03-25-2015 02:28 PM
by Steve
7 318
Michelin x tweel.
apmAkron
03-23-2015 04:22 PM
03-24-2015 12:40 PM
by Steve
3 142
spike aerator???
Bradcook21
03-21-2015 01:55 PM
03-24-2015 10:32 AM
by acrajchel
4 223
Hello from Maryland
michellemarvin
03-23-2015 12:44 PM
03-23-2015 07:33 PM
by michellemarvin
2 134
hello from south GA.
CCandALawnCare
03-23-2015 03:46 AM
03-23-2015 07:06 PM
by CCandALawnCare
2 130
Say Hello !!!
Steve
03-19-2007 11:18 AM
03-23-2015 06:14 PM
by jethro
1,218 380,117
Is anyone doing mosquito...
BWild
01-27-2015 11:30 AM
03-23-2015 12:28 PM
by Steve
9 838
35,000 Eddm
greenscaper123
03-18-2015 12:51 PM
03-23-2015 11:48 AM
by BLC7
18 476
Should i take on this...
christw
03-17-2013 01:23 PM
03-22-2015 09:02 PM
by ExtremeLawncareServices
36 7,569
mower stalls when...
boog
03-19-2015 08:20 AM
03-21-2015 08:13 PM
by Wolf4dk
7 269
Weed and Feed
robkattankate
03-19-2015 09:00 PM
03-21-2015 01:53 PM
by Bradcook21
4 314
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
03-20-2015 10:00 PM
by ExtremeLawncareServices
32 3,621
Hello Emily Reyes from...
Webster14829
03-20-2015 11:23 AM
03-20-2015 03:36 PM
by Steve
2 184
Finally going to give it...
jcurr33
03-12-2015 08:09 PM
03-20-2015 03:31 PM
by Steve
10 556
Weed id?
SGL1
03-17-2015 08:20 PM
03-20-2015 02:37 PM
by Steve
6 288
Mobile small engine...
luckylogger
03-15-2015 02:05 PM
03-20-2015 06:17 AM
by jrs.landscaping
15 487
Brad Cook 21
SC93
03-16-2015 10:40 PM
03-19-2015 09:04 PM
by Bradcook21
4 361
honest opinion please
uppercut
02-17-2015 01:30 AM
03-18-2015 02:55 PM
by Steve
15 1,326
Repair or replace the...
lxarth
12-17-2014 04:07 PM
03-18-2015 02:49 PM
by Just for Cuts
21 2,033
new to the site
bigdaveha12
03-17-2015 09:13 PM
03-18-2015 02:33 PM
by Steve
1 213
Small dovetail truck...
ExtremeLawncareServices
03-04-2015 06:47 PM
03-17-2015 10:14 PM
by ExtremeLawncareServices
17 866
New Site Hows it look
Infinitelawn
03-16-2015 10:32 AM
03-17-2015 08:15 PM
by SGL1
3 288
mulch questions
Bradcook21
03-08-2015 08:37 AM
03-17-2015 07:00 PM
by Bradcook21
23 1,005
Scag hydro w/b frame...
Just for Cuts
03-11-2015 03:32 PM
03-17-2015 06:37 PM
by lxarth
11 506
Buy new or used?
lxarth
12-26-2014 09:50 PM
03-17-2015 06:11 PM
by lxarth
14 1,716
New to 2015
Infinitelawn
03-16-2015 08:29 AM
03-17-2015 11:47 AM
by Steve
4 297
Pulling trailer was...
SGL1
03-07-2015 07:14 PM
03-17-2015 08:11 AM
by SGL1
30 1,145
Diesel conversion?
Just for Cuts
03-02-2015 09:59 AM
03-16-2015 03:26 PM
by Just for Cuts
10 647
trimmer racks.
apmAkron
03-12-2015 09:07 AM
03-16-2015 03:17 PM
by Steve
4 367
» Popular Tags
aerocore apartment complex auger bark billy goat brushcutter blades collections design edging employee problems equipment rental ferris flyers foreman free advertising grass growing a lawn care business hardscapes hills hiring husqvarna introduction john deere quik trac landscape landscape services landscaping training lawn lawn care lawn care business seo lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lawn mowing marketing marketing secrets more customers business mr dave mulch new business past due per hour charge pricing profit on employee pto push versus ride running a business scripts secrets to landscaping sell the vision seo shell small engine repair square foot steep lawns sulky theft toro grand stand trailer tree trimmer rack truck new used landscape up sell employee walk behind web design website website design winterization won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:58 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:58 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy