Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Client from down under.


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 08-05-2011, 08:34 PM
SouthallMowing SouthallMowing is offline
Senior Member
 
Join Date: Apr 2011
Posts: 122
Rep Power: 5
SouthallMowing is on a distinguished road
Default Client from down under.

Since I finally got the equipment, and started a business this year, I gained more clients. However, I have my first client ever, (4 years ago) that she pays me 23.00 for her 100x100 lot. I'd normally charge $25 if I didn't have to push any of it, and if no fences, and not a ton of trimming. Week after week, she complains about my quality. All of my clients say that I'm the best they've had since they've lived in Waverly. But this woman, no. I'm terrible. So I made her a deal. I got her to hire another company for a one time mowing. They charged her $43.78 for it. (which in waverly is ridiculous). and they tore her yard up, and did a terrible trimming job. I'm not being biased at all, cause they've given me clients they didn't want, and they don't take mine. She agreed they did terrible. So I continued to mow just like normal, she laid off for about 3 weeks. Then BOOM, I'm doing a bad job. So, I call the "Best" guy in Waverly to come and do it, I pay out of my pocket for it. 35.00. He did a good job, except, he didn't trim half of it. So she finally realized "oh hey, this kid is pretty good." Does anyone else have people like this? (by the way, the $35 was worth it, it got her to shut up. :P )
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 08-05-2011, 09:15 PM
shadrach's Avatar
shadrach shadrach is offline
Senior Member
 
Join Date: Mar 2010
Location: Indiana
Posts: 261
Rep Power: 6
shadrach is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
The less they pay the more likely they are to complain.
Reply With Quote
  #3  
Old 08-05-2011, 11:12 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,566
Rep Power: 10
Steve has disabled reputation
Default

WOW! Great story!

What kinds of things had she complained about?

Also

Quote:
So I made her a deal. I got her to hire another company for a one time mowing. They charged her $43.78 for it. (which in waverly is ridiculous).
How did you present this to her?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 08-06-2011, 09:34 PM
SouthallMowing SouthallMowing is offline
Senior Member
 
Join Date: Apr 2011
Posts: 122
Rep Power: 5
SouthallMowing is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
WOW! Great story!

What kinds of things had she complained about?

Also



How did you present this to her?
She complained about my trimming job, saying it wasn't cut back enough. But her landscaping is mulch, then grass. No edge to it, so if I trim too hard, mulch goes everywhere. She also complained that I didn't mow it the right direction. She ALWAYS wants it the same direction, and from my 5 years experience, you do that and you get RUTS, and DEAD grass from (I think) the compacted dirt not letting roots grow. Not sure about that one. But still, c'mon.

I asked her if she wanted me to find someone else for her. She said yes, like an idiot. So I did, I called the place, told them to go give her an estimate, didn't say who I was, they didn't ask (HUGE mistake I think). and she accepted it as a one time service, then she'd go from that.

I just wanted a nice way to drop her, without leaving her without a cut lawn. Cause she's not able to do it herself. It's hard for her to get out and water her flowers.
Reply With Quote
  #5  
Old 08-07-2011, 06:29 PM
XtreemGreen XtreemGreen is offline
Senior Member
 
Join Date: Sep 2008
Location: Pasco, Fla
Age: 44
Posts: 429
Rep Power: 7
XtreemGreen is on a distinguished road
Default

I think she was getting her $23 worth..Now raise your price to $35 a cut...You just showed her you do better quality then the other 2 did at a higher price..If she wont budge, then drop her..
__________________


In Memory of My Dad..1943-2008..Gary "Snuffy" Smith
Reply With Quote
  #6  
Old 08-07-2011, 09:30 PM
SouthallMowing SouthallMowing is offline
Senior Member
 
Join Date: Apr 2011
Posts: 122
Rep Power: 5
SouthallMowing is on a distinguished road
Default

nah, I'll keep her with 23.00 for now. Next year I'm going to hopefully still have my "employee" and we're going to get 20 or 30 clients. If I can get one that will make the profits of hers, she's gone. I just don't know how to nicely drop a client. any help?
Reply With Quote
  #7  
Old 08-07-2011, 09:52 PM
XtreemGreen XtreemGreen is offline
Senior Member
 
Join Date: Sep 2008
Location: Pasco, Fla
Age: 44
Posts: 429
Rep Power: 7
XtreemGreen is on a distinguished road
Default

"Dear Client,
As of 09/15/2011 we will no longer be maintaining your property"..and add whatever you need to after that..
__________________


In Memory of My Dad..1943-2008..Gary "Snuffy" Smith
Reply With Quote
  #8  
Old 08-08-2011, 02:17 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,566
Rep Power: 10
Steve has disabled reputation
Default

Also keep your eyes open for other start up companies that you could throw business their way. You could easily tell her that you are no longer servicing that specific area because of the way your route has changed but you found another local lawn care professional to take over.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 08-08-2011, 02:24 PM
SouthallMowing SouthallMowing is offline
Senior Member
 
Join Date: Apr 2011
Posts: 122
Rep Power: 5
SouthallMowing is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Also keep your eyes open for other start up companies that you could throw business their way. You could easily tell her that you are no longer servicing that specific area because of the way your route has changed but you found another local lawn care professional to take over.
Only way I can put this, but, no one has the balls to start a lawn care business in Waverly. The other companies report them for dumb stuff. like, not putting a cone out, parking 7 inches out from the curb instead of 6, not enough straping on the equipment, etc. Next year's gunna be a tough one for me, cause then I'll be 18, and then they will be after me. But the service area thing to drop her, she's my next door neighbor. :P
Reply With Quote
  #10  
Old 08-08-2011, 02:32 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,566
Rep Power: 10
Steve has disabled reputation
Default

Quote:
But the service area thing to drop her, she's my next door neighbor
Oh no hahahahhahahah. Well, you might have to do this job for a while to come LOL and chalk it all up as a learning experience

Quote:
no one has the balls to start a lawn care business in Waverly. The other companies report them for dumb stuff. like, not putting a cone out, parking 7 inches out from the curb instead of 6, not enough straping on the equipment, etc.
Report them to who and what results happen?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Refunding Client TouchtonsCLC General Talk 10 04-06-2011 10:16 PM
First commercial client... slcllc Online Lawn Care Estimator - Help me bid this job 6 11-14-2010 02:06 AM
Firing a Client Yard Elements Starting a lawn care business. 10 05-01-2010 07:19 PM
Happy Client(s) picframer General Talk 16 03-25-2010 06:35 PM
How Well Do You Know Your Client? Steve General Business Discussions 4 04-26-2006 08:27 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Dane Scag
Steve
Today 12:29 PM
Today 12:29 PM
by Steve
0 19
24 and 50 acre cemetery...
grassmasterswilson
08-18-2015 10:09 AM
08-26-2015 02:42 PM
by Steve
13 416
Rookie business question...
WarriorLandscapingCAN
08-05-2015 05:20 PM
08-26-2015 02:33 PM
by Steve
3 338
How to clean an old...
rmccutchan
08-16-2015 05:23 PM
08-26-2015 02:31 PM
by Steve
9 337
how to make customers...
Bradcook21
05-27-2015 05:04 PM
08-26-2015 12:25 PM
by kslawn
19 3,633
Needing a website built
burtle
06-17-2015 09:02 AM
08-25-2015 11:31 AM
by acrajchel
9 2,409
Big mowing job
Bradcook21
07-30-2015 03:57 PM
08-25-2015 11:23 AM
by acrajchel
17 907
ZTR Review
Shark1611
05-31-2012 10:42 PM
08-25-2015 11:16 AM
by acrajchel
8 3,685
Hi Everyone
mmays29
08-25-2015 08:16 AM
08-25-2015 11:15 AM
by Steve
3 78
Should I buy this Exmark...
googus
07-03-2015 09:22 AM
08-25-2015 11:08 AM
by acrajchel
11 1,104
Old Business New Owner
Toyman
06-17-2014 08:57 PM
08-25-2015 11:00 AM
by acrajchel
17 1,509
Hi everyone! We're new...
alltrades
08-22-2015 12:46 PM
08-24-2015 10:41 AM
by Steve
2 131
CAn I get some help with...
rootytalbot
08-11-2015 06:14 PM
08-24-2015 10:36 AM
by Steve
12 436
Hi
Wemowjunction
08-16-2015 08:45 PM
08-20-2015 01:46 PM
by Steve
11 338
Drive cable bad?
SGL1
08-10-2015 11:16 PM
08-20-2015 01:41 PM
by Steve
5 303
Hey there everyone
Cole8999
08-16-2015 04:42 PM
08-18-2015 04:35 PM
by Steve
3 201
Help with a truck
bdodson89
04-27-2015 08:15 PM
08-18-2015 11:47 AM
by rmccutchan
7 897
I need some aeration...
rootytalbot
08-14-2015 12:32 PM
08-18-2015 07:59 AM
by rootytalbot
7 325
Say Hello !!!
Steve
03-19-2007 11:18 AM
08-17-2015 04:34 PM
by Steve
1,229 405,619
Whats wrong with this...
GreenWorx
07-28-2015 07:56 PM
08-16-2015 11:42 PM
by rmccutchan
3 537
What's your next...
Steve
05-15-2015 11:54 AM
08-16-2015 11:09 PM
by SC93
16 1,180
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
08-14-2015 11:08 PM
by scaypa
95 11,333
New Biz
kufnerins
08-14-2015 05:52 PM
08-14-2015 08:56 PM
by Steve
1 174
Chemical and Fertilizer...
rmccutchan
08-09-2015 10:36 PM
08-13-2015 11:11 PM
by rmccutchan
6 346
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
08-13-2015 02:10 PM
by rootytalbot
12 2,004
Hello all thinking about...
bernie
08-11-2015 04:28 PM
08-13-2015 10:33 AM
by Steve
8 318
Logo Help Font Color
LZLC
08-08-2015 09:26 PM
08-12-2015 03:50 PM
by Steve
4 286
Pricing issue
Mr. Mow
07-07-2015 06:15 AM
08-12-2015 12:30 AM
by Jeff1
20 1,721
My new mower
Chilehead
08-08-2015 09:09 PM
08-11-2015 08:36 PM
by Chilehead
9 450
Thought this was a good...
Just for Cuts
08-06-2015 03:38 PM
08-11-2015 10:54 AM
by Steve
8 448
Plowing pricing
jcurr33
08-08-2015 04:58 PM
08-11-2015 10:51 AM
by Steve
6 413
Should I upgrade my back...
googus
08-07-2015 10:50 AM
08-11-2015 10:44 AM
by googus
7 385
Keeping it clean....
Wolf4dk
08-09-2015 11:31 PM
08-11-2015 06:34 AM
by Chilehead
7 311
I have been rude and...
biglee
06-15-2015 10:11 PM
08-10-2015 09:41 PM
by stallman419
12 2,691
Newbie Saying Hi.
LZLC
08-08-2015 09:22 PM
08-10-2015 11:20 AM
by Steve
1 222
How much do I charge to...
Chris Herrera
08-06-2015 09:30 PM
08-09-2015 11:31 AM
by biglee
2 358
scag SWZT review!
mattthelawnguy
07-23-2015 02:28 PM
08-07-2015 03:26 PM
by Steve
17 1,071
Best commercial contract...
sanlanct
08-04-2015 12:18 PM
08-06-2015 06:20 AM
by sanlanct
2 346
I came across this on a...
rootytalbot
08-02-2015 11:04 AM
08-05-2015 08:17 PM
by SC93
9 585
Help bidding a hedge...
hopolb33
08-02-2015 06:09 PM
08-05-2015 02:07 PM
by Steve
3 391
recycler toro 22"
rvezakis
08-03-2015 12:10 PM
08-04-2015 11:47 AM
by Steve
1 274
Hello Everybody
budspop
07-30-2015 11:42 AM
07-31-2015 12:28 PM
by Steve
1 266
» Popular Tags
ad landscaping advertising aerocore applying bark billy goat brushcutter blowout bob villa bush collections curb appeal services deliquentaccounts demonstration design door hangers edging employee problems equipment dealer equipment rental facebook flyers free advertising free lawn care google growing a lawn care business hiring how to hydro increase customers jobs landscape landscaping landscaping training lawn aeration lawn care lawn mowing marketing marketing secrets more customers business mr dave mulch new business ordinance past due per hour charge per hour service plowing pricing profit on employee scag secrets to landscaping sell the vision seo shell shreaded solo solo backpack sprayer sq ft square foot swzt tree tree pics up sell employee walk behind web design website website design winterization wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:46 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:46 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy