Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Client from down under.


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 08-05-2011, 08:34 PM
SouthallMowing SouthallMowing is offline
Senior Member
 
Join Date: Apr 2011
Posts: 122
Rep Power: 4
SouthallMowing is on a distinguished road
Default Client from down under.

Since I finally got the equipment, and started a business this year, I gained more clients. However, I have my first client ever, (4 years ago) that she pays me 23.00 for her 100x100 lot. I'd normally charge $25 if I didn't have to push any of it, and if no fences, and not a ton of trimming. Week after week, she complains about my quality. All of my clients say that I'm the best they've had since they've lived in Waverly. But this woman, no. I'm terrible. So I made her a deal. I got her to hire another company for a one time mowing. They charged her $43.78 for it. (which in waverly is ridiculous). and they tore her yard up, and did a terrible trimming job. I'm not being biased at all, cause they've given me clients they didn't want, and they don't take mine. She agreed they did terrible. So I continued to mow just like normal, she laid off for about 3 weeks. Then BOOM, I'm doing a bad job. So, I call the "Best" guy in Waverly to come and do it, I pay out of my pocket for it. 35.00. He did a good job, except, he didn't trim half of it. So she finally realized "oh hey, this kid is pretty good." Does anyone else have people like this? (by the way, the $35 was worth it, it got her to shut up. :P )
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 08-05-2011, 09:15 PM
shadrach's Avatar
shadrach shadrach is offline
Senior Member
 
Join Date: Mar 2010
Location: Indiana
Posts: 256
Rep Power: 5
shadrach is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
The less they pay the more likely they are to complain.
Reply With Quote
  #3  
Old 08-05-2011, 11:12 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,519
Rep Power: 10
Steve has disabled reputation
Default

WOW! Great story!

What kinds of things had she complained about?

Also

Quote:
So I made her a deal. I got her to hire another company for a one time mowing. They charged her $43.78 for it. (which in waverly is ridiculous).
How did you present this to her?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 08-06-2011, 09:34 PM
SouthallMowing SouthallMowing is offline
Senior Member
 
Join Date: Apr 2011
Posts: 122
Rep Power: 4
SouthallMowing is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
WOW! Great story!

What kinds of things had she complained about?

Also



How did you present this to her?
She complained about my trimming job, saying it wasn't cut back enough. But her landscaping is mulch, then grass. No edge to it, so if I trim too hard, mulch goes everywhere. She also complained that I didn't mow it the right direction. She ALWAYS wants it the same direction, and from my 5 years experience, you do that and you get RUTS, and DEAD grass from (I think) the compacted dirt not letting roots grow. Not sure about that one. But still, c'mon.

I asked her if she wanted me to find someone else for her. She said yes, like an idiot. So I did, I called the place, told them to go give her an estimate, didn't say who I was, they didn't ask (HUGE mistake I think). and she accepted it as a one time service, then she'd go from that.

I just wanted a nice way to drop her, without leaving her without a cut lawn. Cause she's not able to do it herself. It's hard for her to get out and water her flowers.
Reply With Quote
  #5  
Old 08-07-2011, 06:29 PM
XtreemGreen XtreemGreen is offline
Senior Member
 
Join Date: Sep 2008
Location: Pasco, Fla
Age: 44
Posts: 429
Rep Power: 7
XtreemGreen is on a distinguished road
Default

I think she was getting her $23 worth..Now raise your price to $35 a cut...You just showed her you do better quality then the other 2 did at a higher price..If she wont budge, then drop her..
__________________


In Memory of My Dad..1943-2008..Gary "Snuffy" Smith
Reply With Quote
  #6  
Old 08-07-2011, 09:30 PM
SouthallMowing SouthallMowing is offline
Senior Member
 
Join Date: Apr 2011
Posts: 122
Rep Power: 4
SouthallMowing is on a distinguished road
Default

nah, I'll keep her with 23.00 for now. Next year I'm going to hopefully still have my "employee" and we're going to get 20 or 30 clients. If I can get one that will make the profits of hers, she's gone. I just don't know how to nicely drop a client. any help?
Reply With Quote
  #7  
Old 08-07-2011, 09:52 PM
XtreemGreen XtreemGreen is offline
Senior Member
 
Join Date: Sep 2008
Location: Pasco, Fla
Age: 44
Posts: 429
Rep Power: 7
XtreemGreen is on a distinguished road
Default

"Dear Client,
As of 09/15/2011 we will no longer be maintaining your property"..and add whatever you need to after that..
__________________


In Memory of My Dad..1943-2008..Gary "Snuffy" Smith
Reply With Quote
  #8  
Old 08-08-2011, 02:17 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,519
Rep Power: 10
Steve has disabled reputation
Default

Also keep your eyes open for other start up companies that you could throw business their way. You could easily tell her that you are no longer servicing that specific area because of the way your route has changed but you found another local lawn care professional to take over.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 08-08-2011, 02:24 PM
SouthallMowing SouthallMowing is offline
Senior Member
 
Join Date: Apr 2011
Posts: 122
Rep Power: 4
SouthallMowing is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Also keep your eyes open for other start up companies that you could throw business their way. You could easily tell her that you are no longer servicing that specific area because of the way your route has changed but you found another local lawn care professional to take over.
Only way I can put this, but, no one has the balls to start a lawn care business in Waverly. The other companies report them for dumb stuff. like, not putting a cone out, parking 7 inches out from the curb instead of 6, not enough straping on the equipment, etc. Next year's gunna be a tough one for me, cause then I'll be 18, and then they will be after me. But the service area thing to drop her, she's my next door neighbor. :P
Reply With Quote
  #10  
Old 08-08-2011, 02:32 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,519
Rep Power: 10
Steve has disabled reputation
Default

Quote:
But the service area thing to drop her, she's my next door neighbor
Oh no hahahahhahahah. Well, you might have to do this job for a while to come LOL and chalk it all up as a learning experience

Quote:
no one has the balls to start a lawn care business in Waverly. The other companies report them for dumb stuff. like, not putting a cone out, parking 7 inches out from the curb instead of 6, not enough straping on the equipment, etc.
Report them to who and what results happen?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Refunding Client TouchtonsCLC General Talk 10 04-06-2011 10:16 PM
First commercial client... slcllc Online Lawn Care Estimator - Help me bid this job 6 11-14-2010 02:06 AM
Firing a Client Yard Elements Starting a lawn care business. 10 05-01-2010 07:19 PM
Happy Client(s) picframer General Talk 16 03-25-2010 06:35 PM
How Well Do You Know Your Client? Steve General Business Discussions 4 04-26-2006 08:27 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Gie-review / What's new...
ExtremeLawncareServices
Today 09:19 AM
Today 09:19 AM
by ExtremeLawncareServices
0 18
Dealing With Gas Can...
Mr. Mow
10-21-2014 01:41 PM
Today 08:37 AM
by Dan Tanner
10 383
Leaf removal
madmedic8575
Yesterday 04:14 PM
Today 06:47 AM
by Mr. Mow
3 120
My Newest Toy (B.P....
Dan Tanner
10-23-2014 05:50 PM
Today 05:06 AM
by Dan Tanner
2 162
hey everyone
robert8509
10-22-2014 08:16 PM
Yesterday 11:07 PM
by robert8509
7 245
raking leaves ?
robert8509
10-22-2014 09:19 PM
Yesterday 11:05 PM
by robert8509
9 301
new to the forum
madmedic8575
Yesterday 02:52 PM
Yesterday 02:52 PM
by madmedic8575
0 74
Lawn Care business...
crieg122
10-23-2014 01:23 PM
Yesterday 01:11 PM
by Steve
4 212
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
Yesterday 01:00 PM
by Steve
11 915
12 Years in Business!
Chilehead
10-23-2014 08:07 AM
10-23-2014 11:08 PM
by Chilehead
2 166
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
10-23-2014 05:55 PM
by biglee
13 477
Hi from SoCal
Jmoney
10-23-2014 11:29 AM
10-23-2014 12:51 PM
by Steve
1 135
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-23-2014 12:33 PM
by Steve
5 591
Pda
stevef1201
10-18-2014 02:05 PM
10-23-2014 06:12 AM
by ringahding1
4 418
Leaf Box & Loader Set...
ringahding1
10-21-2014 06:20 AM
10-23-2014 05:13 AM
by ringahding1
5 307
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
10-22-2014 01:27 PM
by Steve
6 484
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
10-22-2014 01:23 PM
by Steve
3 460
Hi Steve From West...
Mr. Mow
10-21-2014 01:59 PM
10-22-2014 01:19 PM
by Steve
1 233
Help a brother...
tbtigers03
09-28-2014 11:41 AM
10-22-2014 08:51 AM
by ringahding1
12 1,598
first year update
cmdlawncare
08-12-2014 05:41 PM
10-22-2014 07:47 AM
by ringahding1
4 1,431
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
10-21-2014 01:36 PM
by Mr. Mow
16 732
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
10-21-2014 01:26 PM
by stevef1201
11 585
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
10-21-2014 01:19 PM
by ExtremeLawncareServices
158 11,520
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
10-21-2014 01:04 PM
by SGL1
4 335
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 1,908
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,393
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 300
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 372
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 825
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,288
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 564
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 405
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 744
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 1,048
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,418
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 766
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-15-2014 06:43 PM
by NHray
1,190 340,424
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 489
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,592
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,597
Apartment Complex and...
lxarth
06-22-2011 01:10 PM
10-14-2014 06:25 PM
by jrs.landscaping
42 9,698
I LOVE hedge trimming
stevef1201
10-13-2014 09:05 AM
10-14-2014 01:06 PM
by Steve
5 622
Help with seeder...
ExtremeLawncareServices
10-09-2014 07:39 AM
10-13-2014 08:09 PM
by ExtremeLawncareServices
5 783
The Market watch
WesleySnips
10-12-2014 08:47 PM
10-13-2014 05:40 PM
by SGL1
3 626
Help pricing a large...
Bradcook21
10-07-2014 06:49 AM
10-13-2014 02:00 PM
by Steve
7 976
leaf removal
Double J LLC
10-03-2014 04:24 PM
10-13-2014 06:46 AM
by Billy Goat
19 1,627
Acerage Rake
acrajchel
04-23-2014 07:23 PM
10-12-2014 10:53 PM
by SGL1
2 939
John Deere z235 Deck
WesleySnips
09-29-2014 06:02 PM
10-12-2014 06:20 PM
by kslawn
25 1,758
Credit card contract
SGL1
10-06-2014 05:31 PM
10-12-2014 03:40 PM
by SGL1
18 1,165
Truck craft dump bed...
ExtremeLawncareServices
10-04-2014 08:41 PM
10-10-2014 11:35 AM
by Steve
7 1,072
» Popular Tags
2wd 4x4 aerocore apartment bid apartment lawn care estimate applying auger billy goat brushcutter bush care charge christmas deliquentaccounts equipment rental exmark ferris foreman four wheel drive gopherhaul grass gravely hills holiday how much to charge how to bid husqvarna john deere quik trac kawasaki labor cost landscape services lawn lawn care lawn care business book lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lighting lighting brass outdoor lights managing a lawn care business marketing mowing mulch mulch estimate new buisness ordinance podcast property management company push versus ride savannah scag scripts seo shreaded snow plowing sprayer starting a business starting a lawn care business stihl sulky theft toro tractor auger trailer walk behind walker wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:25 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:25 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy