Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Past due samples


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 06-11-2011, 08:57 AM
cleancutlawncare5382 cleancutlawncare5382 is offline
Senior Member
 
Join Date: Apr 2010
Location: Western Pennsylvania
Posts: 141
Rep Power: 6
cleancutlawncare5382 is on a distinguished road
Default Past due samples

Good morning Guys, I need some help today. I have a customer I have to serve a past due letter to today. This is her 2nd season and was kinda slow last year. This year she just stopped paying altogether.

She paid for April but now currently behind 5 mows in May and 2 for June. I normally bill her monthly on the last mow and she post dates a check for the 1st part on the next month.

Could I see some of your past due notices to get an idea how to word it?? This will be my 1st communication with her so I want to start out polite.

Thanks
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 06-12-2011, 08:57 AM
cleancutlawncare5382 cleancutlawncare5382 is offline
Senior Member
 
Join Date: Apr 2010
Location: Western Pennsylvania
Posts: 141
Rep Power: 6
cleancutlawncare5382 is on a distinguished road
Default Update

Lawn care business tipsLawn Care Business Book
I decided not to send a "payment past due" nasty gram. I wasn't sure how to word it so I opted for a phone call instead. ( No answer had to leave a message)
I stated she was getting a little behind in payment and i was concerned, asked if she still needed my services to continue. She said yes still need lawn taken care of but was short this month and would pay next week.

Yesterday during our normal visit to her street we skipped her. I'm thinking she's done until payment is made.

Because of all this I have started using a new monthly invoice. ( payment due within 7 days.) Before this year I really didn't have a terms policy. People either paid on the day of services or would write a check on the last day of services of the month.

What would you do, shut her off or continue to mow?
Attached Files
File Type: doc Copy of Invoice template.doc (44.0 KB, 31 views)
Reply With Quote
  #3  
Old 06-12-2011, 09:48 AM
jymie's Avatar
jymie jymie is offline
Senior Member
 
Join Date: Aug 2008
Location: Hamburg New York
Posts: 912
Rep Power: 8
jymie is on a distinguished road
Default

Do you have a signed contract with her? Or at least a signed estimate? I would stop service until you get paid. Since she is a problem, I would insist on payment after the service each time you cut.
Reply With Quote
  #4  
Old 06-12-2011, 08:23 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,404
Rep Power: 8
mark123 is on a distinguished road
Default

I have an off topic question for you: Why, if you have a domain name, are you using a road-runner email address?
anything [at] montgomerysqualitylawncare [dot] com would look more professional.
Reply With Quote
  #5  
Old 06-12-2011, 08:24 PM
cleancutlawncare5382 cleancutlawncare5382 is offline
Senior Member
 
Join Date: Apr 2010
Location: Western Pennsylvania
Posts: 141
Rep Power: 6
cleancutlawncare5382 is on a distinguished road
Default

Quote:
Originally Posted by jymie View Post
Do you have a signed contract with her?
No contract.

She said Saturday she wouldn't have the money until next week, 6/21 or 6/22. I think she's just stalling. I plan to call her next week on the 22nd and ask if she's ready.
Bad thing is if I do continue, the grass will be 12" high.

Not sure where this one will end up.
Reply With Quote
  #6  
Old 06-12-2011, 08:30 PM
cleancutlawncare5382 cleancutlawncare5382 is offline
Senior Member
 
Join Date: Apr 2010
Location: Western Pennsylvania
Posts: 141
Rep Power: 6
cleancutlawncare5382 is on a distinguished road
Default

Quote:
Originally Posted by mark123 View Post
I have an off topic question for you: Why, if you have a domain name, are you using a road-runner email address?
anything [at] montgomerysqualitylawncare [dot] com would look more professional.
Not sure how all the domain thing works. My son-in-law asked one day if I would like a website. He set it up and I maintain the content.

I don't know if they can do the email. Honestly I don't think anyone looks at the site anyway. I have had it up for two seasons now and never once has someone said " I seen your website"
Reply With Quote
  #7  
Old 06-12-2011, 08:37 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,404
Rep Power: 8
mark123 is on a distinguished road
Default

Quote:
Originally Posted by cleancutlawncare5382 View Post
Not sure how all the domain thing works. My son-in-law asked one day if I would like a website. He set it up and I maintain the content.

I don't know if they can do the email. Honestly I don't think anyone looks at the site anyway. I have had it up for two seasons now and never once has someone said " I seen your website"
I've been getting about 3 calls per week from my web site. Sure, some are out of town lowballers and I get a bunch of foreclosure/ripoff companies trying to scam me into working at their properties but I also get most of my new business from my site.

Sorry for the off-topic.
Reply With Quote
  #8  
Old 06-13-2011, 06:50 AM
jymie's Avatar
jymie jymie is offline
Senior Member
 
Join Date: Aug 2008
Location: Hamburg New York
Posts: 912
Rep Power: 8
jymie is on a distinguished road
Default

Quote:
Originally Posted by cleancutlawncare5382 View Post
Not sure how all the domain thing works. My son-in-law asked one day if I would like a website. He set it up and I maintain the content.

I don't know if they can do the email. Honestly I don't think anyone looks at the site anyway. I have had it up for two seasons now and never once has someone said " I seen your website"
Your website should be a key to your success. Our site has a page dedicated to requesting quotes and we get a few requests per week. Also I have counters on each page so that I can gage how much traffic the site gets and which pages get the traffic. Your site if it is listed in the search engines then if it is written well, should be getting hits.
Reply With Quote
  #9  
Old 06-14-2011, 11:14 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,811
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Because of all this I have started using a new monthly invoice. ( payment due within 7 days.) Before this year I really didn't have a terms policy. People either paid on the day of services or would write a check on the last day of services of the month.

What would you do, shut her off or continue to mow?
Have you experimented yet with invoicing at the beginning of the month for that month's work? Maybe it would work out better if you got paid in advance.

Also, I would think until she pays, you should do no more work. No point in digging a deeper hole here that she may never pay to get out of.

Keep us posted on how this goes.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 06-15-2011, 05:45 AM
cleancutlawncare5382 cleancutlawncare5382 is offline
Senior Member
 
Join Date: Apr 2010
Location: Western Pennsylvania
Posts: 141
Rep Power: 6
cleancutlawncare5382 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Have you experimented yet with invoicing at the beginning of the month for that month's work? Maybe it would work out better if you got paid in advance.
Great idea Steve. I will try that the next time a client wants monthly billing. Most of my customers pay the day of service and thats fine with me. Maybe I can convert current clients next season, that would be easier on them.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
some more past work AMW Graphics Truck & Trailer Sign Design, silk screened apparel & uniform discussion 3 06-23-2008 06:17 PM
some signs samples AMW Graphics Truck & Trailer Sign Design, silk screened apparel & uniform discussion 7 03-08-2008 07:03 PM
some past work AMW Graphics Truck & Trailer Sign Design, silk screened apparel & uniform discussion 5 01-15-2008 08:41 PM
Wrap samples AMW Graphics Truck & Trailer Sign Design, silk screened apparel & uniform discussion 5 01-11-2008 06:38 PM
Repost - Samples popejoydesign Graphic Design Discussions 0 03-29-2006 10:56 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Finding open bids?!?
C&DPropertyManagement
02-07-2016 01:48 AM
Today 03:43 AM
by C&DPropertyManagement
2 66
Best two stroke oil
Greg_TopYardServices
Yesterday 07:53 PM
Today 01:16 AM
by Steve
2 29
Help Spread the word...
Sprinkler Buddy
12-02-2015 08:41 AM
Today 01:07 AM
by Steve
14 1,200
back surgery
Bradcook21
01-28-2016 08:51 PM
Today 01:06 AM
by Steve
13 310
hello all
romanlandscape
01-29-2016 03:46 PM
02-07-2016 10:20 AM
by Bradcook21
6 193
Lawn Care Book Ranked #1
Steve
02-06-2016 12:36 AM
02-06-2016 12:36 AM
by Steve
0 78
Hi
Sellers Lawn Care
02-02-2016 01:48 PM
02-05-2016 08:03 AM
by Sellers Lawn Care
4 147
Collecting payments from...
Niagara Mowing
02-03-2016 05:21 PM
02-05-2016 08:00 AM
by Niagara Mowing
7 198
SMS assist? The good,...
jcurr33
01-27-2016 10:24 PM
02-04-2016 11:53 PM
by Steve
5 220
I need some help...
Anise
02-04-2016 01:39 PM
02-04-2016 11:51 PM
by Steve
3 111
Customers dodging the...
Rocky
11-06-2015 06:22 AM
02-04-2016 03:41 AM
by C&DPropertyManagement
7 1,473
Offering a "Trial"...
wybut076
02-01-2016 06:27 PM
02-03-2016 08:26 PM
by Just for Cuts
7 238
Iowa Caucus Predictions?
Steve
02-01-2016 06:31 PM
02-03-2016 12:40 AM
by Steve
1 93
Laying White River Rock
DiamondLawnCare
02-01-2016 08:27 PM
02-03-2016 12:17 AM
by Steve
1 115
Networking for a...
jcurr33
01-30-2016 09:26 PM
02-01-2016 06:27 PM
by Steve
4 183
Customer giving a 1099?
apmAkron
01-27-2016 07:22 PM
01-31-2016 08:55 PM
by Chilehead
6 248
happy to be here
redrobin
01-29-2016 10:45 AM
01-31-2016 08:44 PM
by Steve
1 130
Thought's on an "E-Z...
jcurr33
01-27-2016 10:48 PM
01-31-2016 08:38 PM
by Steve
4 211
Changes
Knaubone
01-30-2016 10:56 PM
01-31-2016 08:31 PM
by Steve
1 115
Thoughts on this Exmark...
googus
01-28-2016 04:24 PM
01-28-2016 08:09 PM
by Chilehead
1 141
1st year in
jcurr33
10-18-2015 05:07 PM
01-28-2016 07:49 PM
by Chilehead
6 4,134
Need opinion on zero...
Mr. Mow
01-24-2016 05:42 PM
01-28-2016 07:41 PM
by Chilehead
10 352
Opinion on liquid vs...
Bradcook21
01-25-2016 02:03 PM
01-28-2016 07:38 PM
by Chilehead
9 303
Finding property size
Gageslawncare
01-25-2016 11:08 AM
01-28-2016 12:05 PM
by Gageslawncare
10 307
Tiger TG 2661 Commercial...
lawnman1959
01-25-2016 08:12 PM
01-27-2016 07:57 PM
by Just for Cuts
5 237
Spouse as a dependent?
Steve
01-26-2016 01:51 AM
01-27-2016 10:44 AM
by Chilehead
3 197
Hello All
C&DPropertyManagement
01-23-2016 12:21 PM
01-26-2016 01:24 AM
by Steve
1 174
Credit Cards - What's in...
Shark1611
06-16-2015 04:04 PM
01-23-2016 03:43 PM
by C&DPropertyManagement
17 7,673
Start My Own Business?
mowandblow1980
01-12-2016 08:43 PM
01-19-2016 07:00 PM
by Steve
12 626
State of the nation 2016.
Steve
01-12-2016 12:05 AM
01-19-2016 06:57 PM
by Steve
6 371
little help? first big...
Brian3137
12-31-2015 12:39 PM
01-19-2016 06:54 PM
by Steve
23 1,074
Hi everybody...
Greg_TopYardServices
01-14-2016 08:10 AM
01-19-2016 02:47 PM
by SC93
12 449
What's your next...
Steve
05-15-2015 12:54 PM
01-17-2016 08:48 PM
by Homeland unlimited
25 7,913
Plow controller problems
scaypa
01-12-2016 05:49 PM
01-16-2016 10:46 AM
by scaypa
4 287
Say Hello !!!
Steve
03-19-2007 12:18 PM
01-15-2016 07:23 PM
by tannerduncan
1,244 428,053
Pricing issue
Mr. Mow
07-07-2015 07:15 AM
01-15-2016 11:20 AM
by djlandscaping06
23 5,403
New College Course
Dr. D
01-14-2016 01:45 PM
01-14-2016 05:35 PM
by Steve
1 208
Yelp
Shark1611
01-13-2016 10:00 AM
01-14-2016 05:32 PM
by Steve
4 266
New to the forum from...
Doug Green
01-12-2016 12:23 PM
01-14-2016 08:34 AM
by Doug Green
2 240
Facebook advertising
Just for Cuts
12-13-2015 08:49 AM
01-13-2016 10:20 PM
by Just for Cuts
12 923
Choosing local business
Doug Green
01-12-2016 12:29 PM
01-13-2016 06:12 PM
by Steve
2 407
4 Seasons Landscaping LLC
Doug Green
01-12-2016 12:56 PM
01-12-2016 12:59 PM
by Doug Green
1 264
2016 business goals
OxfordOS
01-09-2016 04:19 PM
01-12-2016 08:36 AM
by mowandblow1980
15 565
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:58 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:58 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy