Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Past due samples


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 06-11-2011, 07:57 AM
cleancutlawncare5382 cleancutlawncare5382 is offline
Senior Member
 
Join Date: Apr 2010
Location: Western Pennsylvania
Posts: 141
Rep Power: 5
cleancutlawncare5382 is on a distinguished road
Default Past due samples

Good morning Guys, I need some help today. I have a customer I have to serve a past due letter to today. This is her 2nd season and was kinda slow last year. This year she just stopped paying altogether.

She paid for April but now currently behind 5 mows in May and 2 for June. I normally bill her monthly on the last mow and she post dates a check for the 1st part on the next month.

Could I see some of your past due notices to get an idea how to word it?? This will be my 1st communication with her so I want to start out polite.

Thanks
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 06-12-2011, 07:57 AM
cleancutlawncare5382 cleancutlawncare5382 is offline
Senior Member
 
Join Date: Apr 2010
Location: Western Pennsylvania
Posts: 141
Rep Power: 5
cleancutlawncare5382 is on a distinguished road
Default Update

Lawn care business tipsLawn Care Business Book
I decided not to send a "payment past due" nasty gram. I wasn't sure how to word it so I opted for a phone call instead. ( No answer had to leave a message)
I stated she was getting a little behind in payment and i was concerned, asked if she still needed my services to continue. She said yes still need lawn taken care of but was short this month and would pay next week.

Yesterday during our normal visit to her street we skipped her. I'm thinking she's done until payment is made.

Because of all this I have started using a new monthly invoice. ( payment due within 7 days.) Before this year I really didn't have a terms policy. People either paid on the day of services or would write a check on the last day of services of the month.

What would you do, shut her off or continue to mow?
Attached Files
File Type: doc Copy of Invoice template.doc (44.0 KB, 31 views)
Reply With Quote
  #3  
Old 06-12-2011, 08:48 AM
jymie's Avatar
jymie jymie is offline
Senior Member
 
Join Date: Aug 2008
Location: Hamburg New York
Posts: 901
Rep Power: 6
jymie is on a distinguished road
Default

Do you have a signed contract with her? Or at least a signed estimate? I would stop service until you get paid. Since she is a problem, I would insist on payment after the service each time you cut.
Reply With Quote
  #4  
Old 06-12-2011, 07:23 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,401
Rep Power: 7
mark123 is on a distinguished road
Default

I have an off topic question for you: Why, if you have a domain name, are you using a road-runner email address?
anything [at] montgomerysqualitylawncare [dot] com would look more professional.
Reply With Quote
  #5  
Old 06-12-2011, 07:24 PM
cleancutlawncare5382 cleancutlawncare5382 is offline
Senior Member
 
Join Date: Apr 2010
Location: Western Pennsylvania
Posts: 141
Rep Power: 5
cleancutlawncare5382 is on a distinguished road
Default

Quote:
Originally Posted by jymie View Post
Do you have a signed contract with her?
No contract.

She said Saturday she wouldn't have the money until next week, 6/21 or 6/22. I think she's just stalling. I plan to call her next week on the 22nd and ask if she's ready.
Bad thing is if I do continue, the grass will be 12" high.

Not sure where this one will end up.
Reply With Quote
  #6  
Old 06-12-2011, 07:30 PM
cleancutlawncare5382 cleancutlawncare5382 is offline
Senior Member
 
Join Date: Apr 2010
Location: Western Pennsylvania
Posts: 141
Rep Power: 5
cleancutlawncare5382 is on a distinguished road
Default

Quote:
Originally Posted by mark123 View Post
I have an off topic question for you: Why, if you have a domain name, are you using a road-runner email address?
anything [at] montgomerysqualitylawncare [dot] com would look more professional.
Not sure how all the domain thing works. My son-in-law asked one day if I would like a website. He set it up and I maintain the content.

I don't know if they can do the email. Honestly I don't think anyone looks at the site anyway. I have had it up for two seasons now and never once has someone said " I seen your website"
Reply With Quote
  #7  
Old 06-12-2011, 07:37 PM
mark123's Avatar
mark123 mark123 is offline
Senior Member
 
Join Date: Apr 2009
Location: Pennsyltucky
Posts: 1,401
Rep Power: 7
mark123 is on a distinguished road
Default

Quote:
Originally Posted by cleancutlawncare5382 View Post
Not sure how all the domain thing works. My son-in-law asked one day if I would like a website. He set it up and I maintain the content.

I don't know if they can do the email. Honestly I don't think anyone looks at the site anyway. I have had it up for two seasons now and never once has someone said " I seen your website"
I've been getting about 3 calls per week from my web site. Sure, some are out of town lowballers and I get a bunch of foreclosure/ripoff companies trying to scam me into working at their properties but I also get most of my new business from my site.

Sorry for the off-topic.
Reply With Quote
  #8  
Old 06-13-2011, 05:50 AM
jymie's Avatar
jymie jymie is offline
Senior Member
 
Join Date: Aug 2008
Location: Hamburg New York
Posts: 901
Rep Power: 6
jymie is on a distinguished road
Default

Quote:
Originally Posted by cleancutlawncare5382 View Post
Not sure how all the domain thing works. My son-in-law asked one day if I would like a website. He set it up and I maintain the content.

I don't know if they can do the email. Honestly I don't think anyone looks at the site anyway. I have had it up for two seasons now and never once has someone said " I seen your website"
Your website should be a key to your success. Our site has a page dedicated to requesting quotes and we get a few requests per week. Also I have counters on each page so that I can gage how much traffic the site gets and which pages get the traffic. Your site if it is listed in the search engines then if it is written well, should be getting hits.
Reply With Quote
  #9  
Old 06-14-2011, 10:14 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,192
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Because of all this I have started using a new monthly invoice. ( payment due within 7 days.) Before this year I really didn't have a terms policy. People either paid on the day of services or would write a check on the last day of services of the month.

What would you do, shut her off or continue to mow?
Have you experimented yet with invoicing at the beginning of the month for that month's work? Maybe it would work out better if you got paid in advance.

Also, I would think until she pays, you should do no more work. No point in digging a deeper hole here that she may never pay to get out of.

Keep us posted on how this goes.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 06-15-2011, 04:45 AM
cleancutlawncare5382 cleancutlawncare5382 is offline
Senior Member
 
Join Date: Apr 2010
Location: Western Pennsylvania
Posts: 141
Rep Power: 5
cleancutlawncare5382 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Have you experimented yet with invoicing at the beginning of the month for that month's work? Maybe it would work out better if you got paid in advance.
Great idea Steve. I will try that the next time a client wants monthly billing. Most of my customers pay the day of service and thats fine with me. Maybe I can convert current clients next season, that would be easier on them.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
some more past work AMW Graphics Truck & Trailer Sign Design, silk screened apparel & uniform discussion 3 06-23-2008 05:17 PM
some signs samples AMW Graphics Truck & Trailer Sign Design, silk screened apparel & uniform discussion 7 03-08-2008 06:03 PM
some past work AMW Graphics Truck & Trailer Sign Design, silk screened apparel & uniform discussion 5 01-15-2008 07:41 PM
Wrap samples AMW Graphics Truck & Trailer Sign Design, silk screened apparel & uniform discussion 5 01-11-2008 05:38 PM
Repost - Samples popejoydesign Graphic Design Discussions 0 03-29-2006 09:56 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
Today 05:43 PM
by WesleySnips
13 526
Echo Edger 'Neutral'
WesleySnips
Today 05:28 PM
Today 05:28 PM
by WesleySnips
0 1
New from Texas
Livingston Lawn Care
Today 11:17 AM
Today 01:47 PM
by Steve
1 37
Left handed edging with...
SGL1
07-23-2014 08:59 PM
Today 01:37 PM
by Just for Cuts
9 151
You know it;s gonna be a...
stevef1201
Today 08:50 AM
Today 01:34 PM
by Steve
1 38
Customer letters
kslawn
07-23-2014 06:17 AM
Today 01:20 PM
by Steve
5 134
Texas lawn care company...
Livingston Lawn Care
Today 11:29 AM
Today 01:18 PM
by Just for Cuts
3 48
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
Today 01:15 PM
by Steve
12 389
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 10:12 PM
by ExtremeLawncareServices
77 4,393
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
Yesterday 07:09 PM
by SGL1
29 1,189
Need help determining...
Jbss861
07-20-2014 02:33 PM
Yesterday 01:11 PM
by Steve
13 325
Should I ?
googus
07-22-2014 04:06 PM
Yesterday 12:10 PM
by Steve
4 169
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
Yesterday 06:46 AM
by kslawn
15 864
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
Yesterday 06:38 AM
by kslawn
3 180
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
Yesterday 06:28 AM
by kslawn
3 219
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
07-23-2014 05:37 PM
by Just for Cuts
9 251
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
07-23-2014 12:42 PM
by Steve
3 165
new to me box truck
jrayb39667
03-06-2014 10:20 PM
07-23-2014 12:40 PM
by Steve
15 1,348
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
07-23-2014 11:48 AM
by Steve
4 206
Overspray?
stevef1201
07-21-2014 04:20 PM
07-23-2014 11:39 AM
by Steve
3 112
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
07-22-2014 01:53 PM
by Steve
6 246
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 637
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 465
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 250
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 566
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 142
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 144
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 690
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 1,006
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 733
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 668
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 318,988
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-15-2014 11:56 AM
by Steve
5 240
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,680
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 427
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 346
My new side job
Sprinkler Buddy
05-10-2014 05:23 AM
07-14-2014 12:15 PM
by Steve
10 806
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
07-13-2014 10:36 PM
by GoGreenerKS
10 529
New Mower and Trailer
Chaz
06-25-2014 12:04 PM
07-13-2014 06:25 PM
by SGL1
7 535
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
07-12-2014 07:36 PM
by SGL1
21 1,858
Fuel and fuel additives
SGL1
07-06-2014 10:23 AM
07-11-2014 07:53 PM
by SGL1
15 523
Questions for a patchy...
jumcgee
07-09-2014 08:42 AM
07-11-2014 12:34 PM
by Steve
1 197
toro proline blades wont...
boog
06-25-2014 06:26 PM
07-11-2014 05:28 AM
by kslawn
18 631
Contents of Marketing to...
prmenter@gmail.com
07-09-2014 05:25 PM
07-10-2014 03:23 PM
by Steve
3 289
Shindaiwa
CLB454
05-13-2014 09:04 PM
07-10-2014 03:04 PM
by Steve
14 767
Starting New in FL
mmcuttrim
08-06-2010 09:22 AM
07-10-2014 02:44 PM
by Steve
48 11,242
Bid help 45 on acre...
Priggan
06-26-2014 12:56 PM
07-09-2014 08:38 AM
by kslawn
7 509
need help bidding fence...
veteranslawncaresystems
07-03-2014 10:33 AM
07-08-2014 12:00 PM
by Steve
5 373
Trimmer or Knife?
gwilson98
07-04-2014 09:56 PM
07-07-2014 02:41 PM
by Steve
6 331
Started a New Solar Lawn...
Solar Lawn Care
06-08-2013 01:40 AM
07-07-2014 01:55 PM
by Steve
37 7,409
» Popular Tags
care charge christmas lighting christmas light service collections subcontractor courtesy call credit card processing customers decorating ecosymbiosis escrow exmark ferris four wheel drive fundraiser gopherhaul grass gravely gravely 34" zero turn hills holiday honda how much to charge how to bid hydraulic kawasaki lawn lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn service leaf removal managing a lawn care business marketing mulch estimate native plants new buisness new mower office management online classifieds outdoor environments podcast push versus ride redmax reo rotating scag scag v-ride search engine optimization season seo snow sprayer starting a business starting a lawn care business steve stihl subcontractor tips toro tractor auger trailer mate pro turfgrass consulting walker winter money making ideas wright stander rh zero turn
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:52 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:52 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy