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How to cancel a new customer


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Old 05-12-2011, 02:44 PM
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Angry How to cancel a new customer

Hi can you help me how can i cancel a new customer that's a pain in the
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Old 05-12-2011, 02:49 PM
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Lawn care business tipsLawn Care Business Book
do you have a contract?what does it say ?
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Old 05-12-2011, 02:50 PM
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Contract? If not then as politely as you can let them know that you can no longer service them and they should begin looking for a new LCO. Maybe give them til the end of the month?

Or just tell em "bye bye" if they are really that bad.
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Old 05-12-2011, 02:58 PM
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Quote:
Originally Posted by bruces View Post
do you have a contract?what does it say ?
no i have no contract
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Old 05-12-2011, 03:56 PM
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with no formal contract,you can leave them how-ever you like .Just remember,how you do it might affect future business for you,people generally talk to others especially when they have not nice things to say ,so be as nice as you can ,and try to leave an open door for future dealings if at all possible .It might do you some good to make up an excuse like "your property is too far from my route " ,or "I cant service you properly as I have too many other clients at the moment " ,but what you say should sound reasonable or you will just end up looking bad .
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Old 05-12-2011, 06:49 PM
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What are they doing that makes them a pain?

Last edited by shadrach; 05-12-2011 at 06:49 PM. Reason: cant spell
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Old 05-13-2011, 02:09 PM
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Here is a blog article that may help you.

A nice way to let your lawn care customer go.
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