Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Pitching the service


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-10-2011, 03:23 AM
ChrisLeon ChrisLeon is offline
new member
 
Join Date: Apr 2011
Location: South Elgin, Illinois
Posts: 12
Rep Power: 0
ChrisLeon is on a distinguished road
Default Pitching the service

Hey all, my question is: how do you guys pitch your service weekly lawn service when giving your customer an estimate? Is there anything I should include in my pitch that has worked for you? Anything I should avoid saying? Do you close for the contract upon estimation? I am just looking for some advice on how to package my pitch when selling my self and the brand. Thanks guys!

Christopher Leon
College Kid Lawn Care
"we study your lawn so you dont have to"
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 05-10-2011, 07:04 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,361
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Can you walk us through the process of how you are presenting your estimates now?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 05-10-2011, 07:28 PM
CanadayLandscaping's Avatar
CanadayLandscaping CanadayLandscaping is offline
Member
 
Join Date: Sep 2010
Location: North Carolina
Age: 39
Posts: 69
Rep Power: 5
CanadayLandscaping is on a distinguished road
Default

Like Steve, I would like to hear how your "pitch" goes now.

Personally, when I get a call for an estimate, I go into the estimate knowing that I am going for a contract. I never think to myself that this is a one time deal.

Usually, I start off by introducing myself and asking what I can do for them. I then ask permission to walk the property and evaluate upsells, and look for any problem areas.

I then meet back up with the customer and start off by asking, "Do you prefer to have your lawn serviced weekly or bi-weekly". I give them my quote and immediately offer my contract. If they hesitate or say they have someone else coming in to give another estimate, I have a section on my Estimate form that says "This estimate is good for ______ days"

I have about an 80% estimate to contract signing. After the first mow, or service, that is when I start mentioning the upsells I have noted in their file. Upsells is where your money is.
Reply With Quote
  #4  
Old 05-10-2011, 09:20 PM
jrod14's Avatar
jrod14 jrod14 is offline
Member
 
Join Date: Sep 2010
Location: Great State Of Texas (South)
Posts: 47
Rep Power: 5
jrod14 is on a distinguished road
Default

Quote:
Originally Posted by CanadayLandscaping View Post
Like Steve, I would like to hear how your "pitch" goes now.

Personally, when I get a call for an estimate, I go into the estimate knowing that I am going for a contract. I never think to myself that this is a one time deal.

Usually, I start off by introducing myself and asking what I can do for them. I then ask permission to walk the property and evaluate upsells, and look for any problem areas.

I then meet back up with the customer and start off by asking, "Do you prefer to have your lawn serviced weekly or bi-weekly". I give them my quote and immediately offer my contract. If they hesitate or say they have someone else coming in to give another estimate, I have a section on my Estimate form that says "This estimate is good for ______ days"


I have about an 80% estimate to contract signing. After the first mow, or service, that is when I start mentioning the upsells I have noted in their file. Upsells is where your money is.
i offer free fertilizing. sometimes 4 times a year depending on the customer. i dont always offer free fertilizing but if its a person that i get a good feeling he or she is gonna be a good customer and wants a great lawn. i will do it. that in turn will allow me to cut weekly. others have then noticed thier lawn and ask me to do the same but....i will charge them. i guess its kind of like im paying for advertisement but makin money at the same time. i try to get some big accounts to offset the costs on my residentials. if im making $85 an hour as a business...i am good. if im making $100+....im really good. I do work my business part time but i put in a lot of "office" hours or behind the scene hours with a website, facebook, phone calls, bidding, etc, etc. i guess for every hour i spend mowing....i spend 3 times the time doing behind the scenes work. its fun as hell though and i love this business. its a challenge every day but i have learned if you stay motivated and get off your butt to make things happen...they will happen. hard work pays off!
__________________
Jacob Rodriguez
A Cut Above Lawn Care
acalawncaretx@gmail.com
www.acalawncare.com
Reply With Quote
  #5  
Old 05-11-2011, 02:17 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,361
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I then meet back up with the customer and start off by asking, "Do you prefer to have your lawn serviced weekly or bi-weekly". I give them my quote and immediately offer my contract.
Do you try to persuade the potential customer to take one package over the other? If so, how? Do you price your bi-weekly service more than your weekly? Or does it not matter to you?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 05-11-2011, 06:08 PM
ChrisLeon ChrisLeon is offline
new member
 
Join Date: Apr 2011
Location: South Elgin, Illinois
Posts: 12
Rep Power: 0
ChrisLeon is on a distinguished road
Default Pitching the Service and ? on Weed & Feed.

I had my first call back today on my flyers and locked in the service, but I did not pin him to a contract. I dont have any yet, where can I make those or get those?

I went over and introduced myself, we spoke a little abit and got to know each other, we then went out onto his lawn and he asked me for an estimate. I had already seen the front, and we went through his back door on to his porch and I saw his lawn wasnt big so I just said I do lawns about this size for $25 a week. He then told me some other service was offering him 30 or 35, he then said ok lets do it.

The great thing about this account is it is right behind my house! One thing I also wanted to ask was he has grass that looks like it doesnt grow. Crabgrass, creeping charlie, dandelions, you name it, he has got it. I went to Home Depot and picked up some Vigoro Weed and Feed Phosporous free 28-0-3. Now i'll be the first to admit, that I have no idea how to cure and rid his lawn of all this weed, but I am able to sound knowledgeable thanks to all my previous sales jobs. After, I picked up the weed and feed, I left him a text message saying I got some stuff for his lawn that would help his grass grow and look alot better, and I would save him ALOT of money, but since the stuff was "expensive" (13.89) I told him I would have to charge him a $7.00 application fee and he would only have to do this every 8 weeks, if he decided too.

First question is: Anyone know about this weed and feed or have tips on how to help customers kill bad looking lawns filled with weeds?

Second question is: Should I just be sticking to the mowing and let the customer figure out his weed problem themselves?

Thanks guys!
Reply With Quote
  #7  
Old 05-11-2011, 07:21 PM
CanadayLandscaping's Avatar
CanadayLandscaping CanadayLandscaping is offline
Member
 
Join Date: Sep 2010
Location: North Carolina
Age: 39
Posts: 69
Rep Power: 5
CanadayLandscaping is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Do you try to persuade the potential customer to take one package over the other? If so, how? Do you price your bi-weekly service more than your weekly? Or does it not matter to you?
I always try to persuade them for the weekly service. Where I live, and with the economy some people just can't handle it. I also look at the grass type to see if it's a quick growing grass or not. I do tell the customer that I add, in general 15% for bi-weekly service just for added wear and tear on my equipment. I have transferred a lot of my bi-weekly's to weekly because of the higher rain levels, and have offered them the weekly price.
__________________
Wayne
Canaday Lawn Care
"Treating your lawn, Like our lawn"
Reply With Quote
  #8  
Old 05-12-2011, 01:31 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,361
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I had my first call back today on my flyers and locked in the service, but I did not pin him to a contract. I dont have any yet, where can I make those or get those?
Check out the lawn care contracts here.

Quote:
First question is: Anyone know about this weed and feed or have tips on how to help customers kill bad looking lawns filled with weeds?

Second question is: Should I just be sticking to the mowing and let the customer figure out his weed problem themselves?
How bad is the lawn? Is this something you may need to till and reseed?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 05-12-2011, 07:07 PM
LawnMoore's Avatar
LawnMoore LawnMoore is offline
Mr. Moore
 
Join Date: Jul 2010
Location: Suwannee River Florida
Age: 29
Posts: 288
Rep Power: 5
LawnMoore is on a distinguished road
Default

Well, you will want to start off with a soil ph test before anything.
__________________
(352)682-3094 Suwannee River, Florida 32680

Visit my site, http://www.lawnmoore.com, Thanks!
Reply With Quote
  #10  
Old 05-12-2011, 07:25 PM
shadrach's Avatar
shadrach shadrach is offline
Senior Member
 
Join Date: Mar 2010
Location: Indiana
Posts: 261
Rep Power: 6
shadrach is on a distinguished road
Default

If you kill all the weeds will there be any grass left?
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Another New Service, well actually two picframer General Talk 20 05-10-2009 04:07 PM
Growth of your Service Andrew's Lawn Care Show Off - Picture Post - Photo Gallery 22 04-29-2008 06:28 AM
Copying service prices from 1 service to another Gopher Tech Gopher Software Support Archived Question & Answers - Read Only 1 05-09-2006 06:08 PM
Service F.A.Q.'s Steve Gopher Software Support Archived Question & Answers - Read Only 0 02-23-2004 12:34 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
how to make customers...
Bradcook21
Yesterday 05:04 PM
Today 12:31 PM
by Steve
5 96
Hello All
HappyGrass
Yesterday 10:10 PM
Today 12:28 PM
by Steve
1 35
Share your stolen...
SGL1
Yesterday 09:05 PM
Today 12:26 PM
by Steve
1 38
Equipment dealers
mattthelawnguy
05-21-2015 04:33 PM
Today 12:20 PM
by Steve
6 193
big job for me....need...
holymoly
Today 06:15 AM
Today 12:19 PM
by Steve
1 32
What a JERK!
Chilehead
05-06-2015 08:13 AM
Yesterday 09:27 PM
by Chilehead
15 769
Things your lawn care...
Steve
Yesterday 11:48 AM
Yesterday 11:48 AM
by Steve
0 52
I can't believe people...
ExtremeLawncareServices
05-25-2015 10:29 AM
Yesterday 11:45 AM
by jrs.landscaping
9 242
Show us your stripes
Just for Cuts
05-21-2015 03:07 PM
Yesterday 11:35 AM
by Steve
5 178
Pissed off customers
stonegatedesigns
05-26-2015 05:29 PM
Yesterday 11:26 AM
by Steve
3 117
Great start to the season
jcurr33
05-25-2015 08:49 PM
05-26-2015 01:50 PM
by Steve
2 88
uploading video on here?
holymoly
05-24-2015 08:13 AM
05-26-2015 01:37 PM
by Steve
2 92
new here ! need help
pgrace
05-23-2015 11:29 PM
05-26-2015 01:35 PM
by Steve
1 103
What's your next...
Steve
05-15-2015 11:54 AM
05-26-2015 01:25 PM
by Steve
14 393
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
05-26-2015 01:22 PM
by Steve
5 218
More Rain or Less?
Steve
05-20-2015 12:06 PM
05-24-2015 04:37 PM
by SGL1
12 281
Irrigation
pboy8634
02-21-2010 12:46 PM
05-22-2015 10:05 PM
by biglee
25 8,472
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
05-22-2015 09:58 PM
by biglee
37 9,197
Peace garden ideas
SGL1
05-13-2015 03:15 PM
05-21-2015 07:51 PM
by avetslawncare
16 531
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
05-20-2015 09:18 PM
by ExtremeLawncareServices
84 6,868
Total yard rehab
SGL1
04-23-2015 03:59 PM
05-19-2015 08:22 PM
by SGL1
15 834
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-19-2015 04:12 PM
by NinaMarie86
1,223 390,183
New Lawn Service
carmelitaslawnservice
05-19-2015 10:02 AM
05-19-2015 02:51 PM
by Steve
1 134
Landscaper Jailed After...
SGL1
05-18-2015 08:15 AM
05-19-2015 02:37 PM
by Steve
5 234
Pictures of commercial...
avetslawncare
04-01-2015 09:47 PM
05-19-2015 02:29 PM
by Steve
38 2,041
feeling like im being...
Bradcook21
05-17-2015 07:33 AM
05-19-2015 02:11 PM
by Steve
6 245
good news yesterday
Bradcook21
05-17-2015 07:08 AM
05-19-2015 06:16 AM
by Bradcook21
3 172
ignition coil
jasonw
05-12-2015 05:31 PM
05-18-2015 12:07 PM
by Steve
3 293
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
05-18-2015 12:06 PM
by Steve
13 722
Big (to me) mulch job
tl757
04-23-2015 05:32 PM
05-15-2015 08:46 PM
by biglee
22 1,533
big dog mowers?
Bradcook21
05-13-2015 04:03 PM
05-14-2015 10:55 AM
by Steve
4 315
Small HOA Bid
lxarth
05-06-2015 10:37 PM
05-13-2015 11:55 AM
by Steve
9 543
New company in Michigan
SEM
04-24-2015 09:27 PM
05-13-2015 11:51 AM
by Steve
11 668
Fired for refusing to...
Mr. Mow
05-09-2015 06:15 AM
05-12-2015 01:36 PM
by Steve
6 535
I have ZERO confidence...
Just for Cuts
05-01-2015 04:24 PM
05-12-2015 03:53 AM
by jrs.landscaping
31 1,142
landscape insurance
clarkslawn
03-30-2015 10:14 PM
05-11-2015 01:15 PM
by Steve
6 1,050
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
05-10-2015 07:50 PM
by ExtremeLawncareServices
9 1,090
Bought my first STIHL...
Mr. Mow
05-09-2015 06:29 AM
05-10-2015 08:36 AM
by Mr. Mow
9 441
advice wanted please and...
CHenricks
05-07-2015 08:40 PM
05-08-2015 04:20 PM
by CHenricks
7 461
Hello
SallyBorowicz
05-06-2015 11:14 AM
05-08-2015 02:21 PM
by Steve
3 369
Mower Advice
tl757
05-06-2015 02:31 PM
05-08-2015 01:45 PM
by Steve
6 501
Home today...Still...
biglee
05-06-2015 11:59 AM
05-07-2015 12:06 PM
by biglee
2 372
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
05-07-2015 11:17 AM
by Steve
79 4,035
color fliers?
holymoly
04-18-2015 02:32 PM
05-07-2015 10:57 AM
by Steve
16 1,063
Looking good
mrsmichigan
05-06-2015 09:47 AM
05-07-2015 10:53 AM
by Steve
1 311
What are your biggest...
Steve
05-05-2015 01:24 PM
05-07-2015 10:52 AM
by Steve
2 365
is craiglist good to...
JBENI
04-16-2015 11:11 AM
05-06-2015 07:15 PM
by TheYardGuy
12 1,152
Go daddy web site and...
jcurr33
05-04-2015 06:00 PM
05-05-2015 11:57 AM
by Steve
2 392
How busy are you now?
Steve
05-04-2015 01:10 PM
05-05-2015 11:47 AM
by Steve
4 430
mowfinder
scaypa
04-27-2015 05:44 PM
05-04-2015 01:14 PM
by Steve
1 453
» Popular Tags
aerocore apartment bid apartment lawn care estimate applying auger billy goat brushcutter blades blowout bush commercial curb appeal services deliquentaccounts demonstration ditches door hangers employee problems equipment rental estimate facebook foreman free advertising google growing a lawn care business how to husqvarna jobs john deere quik trac landscape landscape services landscaping training lawn lawn care lawn care busines plan managing a lawn care business marketing more customers business mr dave mulch new business patio install per hour service pricing pto scag secrets to landscaping sell the vision shell shreaded small engine repair snow plowing sq ft square foot starting a lawn care business steep lawns swzt theft toro toro grand stand tractor auger trailer trailer mate pro tree trimmer rack up sell employee web design website website design winterization wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:46 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:46 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy