Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Two for Two - Woo-Hoo! First Scheduled Mowing Clients


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #71  
Old 06-14-2011, 10:51 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Oh yeah - the guy on crutches... got that as well. Biweekly - can do all three properties in one stop. (yay)

I also picked up another biweekly today. It's only $25/cut, but it also only took 25 minutes to trim and mow it. This is yet another one I picked up from my Craigslist ad... the one I haven't run in at least 3 weeks! People DO search CL. I'm shocked at how many calls I get from month-old postings.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #72  
Old 06-15-2011, 01:09 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,218
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I'm shocked at how many calls I get from month-old postings.
Who would have thought they would still be effective, 1 month out!
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #73  
Old 06-15-2011, 07:47 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Who would have thought they would still be effective, 1 month out!
Amazing. And I got yet another call today inquiring about a hedge trim.

Actually, I got 2 hedge trim calls, but the second was a referral from a regular client.



Also, as a reminder to those who are just starting out... be nice to EVERYONE - even when they decide to go with a competitor.

Two weeks ago I went and did an estimate for a guy who isn't really in my service area. He's right on the edge of my "maximum range" for weekly mowing, and I don't have any other clients in that direction, but it's a nice area, so I figured I may be able to get my foot in the door there. Well, he went with someone who is more local who quoted $35/cut as opposed to my $40 quote.

Here, I'll just copy/paste our email exchange...


Him: (initial contact)
Please provide an estimate to cut the lawn at 12345 MyDrive Mytown

Me:
I stopped by today and took a quick look. (I left a card in the mailbox)

I can mow, trim, and blow sidewalks/driveway clear of any clippings for the following:

For weekly service - $40/cut

I do all work myself. I do not use "helpers", or subcontractors. I am not always able to compete with the larger outfits on price alone, but I feel that my personalized attention to my customer's needs is what sets me apart.

My payment options are "per service" (pay after each cut), or pre-pay for one month of service(4 weeks).
I currently accept cash, or check, with plans to soon accept credit cards, and paypal.

I look forward to hearing from you. I prefer to give quotes in person, or by phone, as I can get a better feel for what you are looking for, and adjust pricing accordingly. If the figure is not what you had in mind, please contact me, so we can discuss further, as we may have different ideas as to the extent of the service you are seeking.

Thank you for considering me.


Him:
Thanks Kirk.

I’ve already hired a guy about 3 miles from my house for $35/cut. I’m impressed and appreciate your professionalism and will hold on to your quote should my guy not work out.


Many thanks,



Me:
Thanks for getting back to me. For your sake, I hope it works out for you.
Should anything change, don't hesitate to call, or email me!

Thank you again for considering me.

Kirk




Well, he contacted me.
Not for his lawn that I quoted, but for another home that they own that is close to me. It's being sold and the lawn was in desperate need of a cut before closing on Friday.
I was able to meet his wife at the location and agreed upon a price to cut. I unloaded the mower and got it done right there. I called her when I finished to let her know it was completed and after thanking me for taking the job on short notice, said she would keep my card handy.

Sometimes a missed opportunity does a U-turn and gives you a second chance.
Reply With Quote
  #74  
Old 06-29-2011, 10:09 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Yesterday I picked up a new client - right across the street from another client.

I had just started the mower up when I saw a lady walking in my direction, motioning that she wanted to talk to me.
"Hi, I'm Becky, I live right over there - Bill gave me your number, but I hadn't had a chance to call you", she said.
"Would you be interested in mowing my grass too?" I told her that I'd be happy to give her a quote and after looking at the postage stamp sized yard, I told her I could do it for $20 every other week. "Can you do it today?" I think she had the twenty out of her purse before I said "yes". LOL

I used to turn up my nose to the thought of a $20 cut, but when you're already unloaded, and the entire job takes you 15 minutes, how can you complain?
Reply With Quote
  #75  
Old 06-30-2011, 11:56 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,218
Rep Power: 10
Steve has disabled reputation
Default

Very good point.

This thread has become the example of how to do things. Can you imagine where your business will be next year! WOW
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #76  
Old 06-30-2011, 06:37 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Very good point.

This thread has become the example of how to do things. Can you imagine where your business will be next year! WOW
Haha... me? an example of "how to do things"?

"Don't follow me, I'm lost too!"


I have to say that I was nervous about this venture. I was very much concerned about finding clients without any disposable income for advertising. I guess it would be tougher in more rural areas, but obviously there is no shortage of people in need of my services here. Craigslist has been a Godsend and aside from my graphic design background and a good work ethic, much of the rest may be dumb luck - I'm not really sure.

Everything I've learned this year is going to make next year a good one. I'm sure of it.
Reply With Quote
  #77  
Old 07-08-2011, 10:25 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Figured I'd throw in some "bad" with the good...

Over the last two months I've lost 3 clients.

#1 was a "no pay" that simply stopped communicating after I last cut their lawn.
They owe $45 and I wasn't about to cut again without being paid for work performed. I left notes (and an invoice), texts,and voicemails with no response.
Summary: It pisses me off, but ultimately, I didn't lose a good customer - the lawn was horrible to mow and it was a big job that I was barely breaking even on. Screw them - I wish them luck because karma is a bitch.

#2 is a recent addition that I did two cuts for (biweekly) so far, but he has new tenants now who are going to maintain the properties.
Summary: This too, is no real loss, as the two rental houses were located on separate blocks near the university and finding parking was a MAJOR pain in the rear. Not one worth losing sleep over - actually a bit of a relief.

#3 is one of my regulars who works two jobs and has always paid me up front for the entire month. Granted, it's "only" $100 ($25/cut), but she is a nice person who paid up front. She lost one of her jobs and for at least the month of July will not be able to afford to have her lawn cut.
Summary: I'll miss this one, as it was close to home and I enjoyed talking to the neighbor and playing with her dog. The job was relatively simple and the client is a nice person. Hopefully her financial situation will change for the better. I certainly can't fault her for her decision.




And in the "You lose some, you win some" category...

I picked up a new client today while finishing up at a job.
I said "Hello" to a lady walking her dog and that turned into a request for a quote for regular mowing and hedge trimming.

Her home is just around the corner from one of my regulars, so I stopped to look and long story short, I'm starting next week.
Reply With Quote
  #78  
Old 07-08-2011, 10:42 PM
bruces bruces is offline
new member
 
Join Date: Apr 2010
Posts: 828
Rep Power: 0
bruces is on a distinguished road
Default

if you really want #3 back ,you might concider doing a free cut every few weeks ,it will keep her from buying her own lawnmower,or hiring a kid for $5.00 ,either of which could eliminate your chance of ever getting her back .
Reply With Quote
  #79  
Old 07-08-2011, 10:48 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Quote:
Originally Posted by bruces View Post
if you really want #3 back ,you might concider doing a free cut every few weeks ,it will keep her from buying her own lawnmower,or hiring a kid for $5.00 ,either of which could eliminate your chance of ever getting her back .
Good points. I was actually considering doing that - just hadn't nailed down how to approach it. (this happened yesterday)
Reply With Quote
  #80  
Old 07-10-2011, 08:31 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,218
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I was actually considering doing that - just hadn't nailed down how to approach it.
What about just offering to scale back the amount of cuts you perform there until she gets back to where she wants to be financial to pay you to mow weekly?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
how to delete scheduled jobs Steve Gopher Software Support Archived Question & Answers - Read Only 7 04-29-2005 03:30 PM
Printing Scheduled Jobs... J&R Landscape Gopher Software Support Archived Question & Answers - Read Only 3 03-14-2005 12:53 PM
Scheduled Jobs print-out dogduty Gopher Software Support Archived Question & Answers - Read Only 6 09-01-2004 06:38 AM
Creating a new scheduled job. Steve Gopher Software Support Archived Question & Answers - Read Only 0 07-06-2004 07:53 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Buy a good company at a...
Steve
03-12-2011 06:38 AM
Today 08:22 PM
by WesleySnips
1 1,647
Mow and leaf cleanup bid
SGL1
07-29-2014 07:28 PM
Today 07:14 PM
by SGL1
23 292
Pressure Washing...
WesleySnips
Today 06:13 PM
Today 06:13 PM
by WesleySnips
0 12
Echo Edger 'Neutral'
WesleySnips
07-25-2014 05:28 PM
Today 05:58 PM
by WesleySnips
5 207
trimming back shrubs
WesleySnips
Today 06:14 AM
Today 01:08 PM
by WesleySnips
3 63
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Today 12:51 PM
by Steve
85 4,861
Late charge
Simon Abousaada
Yesterday 07:23 PM
Today 12:41 PM
by Steve
2 71
Building credit
Matther777
07-27-2014 05:20 PM
Today 12:36 PM
by Steve
12 271
Need input on a bid
phlawncare
07-28-2014 08:51 PM
Today 05:08 AM
by kslawn
7 206
New from Texas
Livingston Lawn Care
07-25-2014 11:17 AM
Yesterday 01:03 PM
by Steve
5 215
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
Yesterday 12:31 PM
by Steve
17 747
Formulas Used
BaileynSamsMum
07-29-2014 06:40 AM
Yesterday 12:19 PM
by Steve
3 149
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
Yesterday 06:29 AM
by kslawn
5 185
Will summer ever come
ExtremeLawncareServices
07-29-2014 08:27 AM
07-29-2014 08:29 PM
by SGL1
5 141
From Concord NC
SouthernRootsLawnCare
07-26-2014 02:34 PM
07-29-2014 02:28 PM
by Steve
3 146
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
07-29-2014 02:28 PM
by Steve
4 199
Left handed edging with...
SGL1
07-23-2014 08:59 PM
07-28-2014 07:39 AM
by SGL1
15 384
Echo PE 266 edger
stevef1201
07-01-2014 01:28 PM
07-27-2014 10:14 PM
by WesleySnips
5 394
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
07-27-2014 08:16 AM
by Just for Cuts
7 235
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-26-2014 04:39 PM
by BLC7
7 383
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
07-25-2014 06:31 PM
by mattthelawnguy
13 583
You know it;s gonna be a...
stevef1201
07-25-2014 08:50 AM
07-25-2014 01:34 PM
by Steve
1 144
Customer letters
kslawn
07-23-2014 06:17 AM
07-25-2014 01:20 PM
by Steve
5 271
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
07-24-2014 07:09 PM
by SGL1
29 1,355
Need help determining...
Jbss861
07-20-2014 02:33 PM
07-24-2014 01:11 PM
by Steve
13 460
Should I ?
googus
07-22-2014 04:06 PM
07-24-2014 12:10 PM
by Steve
4 292
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
07-24-2014 06:46 AM
by kslawn
15 979
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
07-24-2014 06:38 AM
by kslawn
3 272
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
07-24-2014 06:28 AM
by kslawn
3 332
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
07-23-2014 05:37 PM
by Just for Cuts
9 390
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
07-23-2014 12:42 PM
by Steve
3 275
new to me box truck
jrayb39667
03-06-2014 10:20 PM
07-23-2014 12:40 PM
by Steve
15 1,503
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
07-23-2014 11:48 AM
by Steve
4 302
Overspray?
stevef1201
07-21-2014 04:20 PM
07-23-2014 11:39 AM
by Steve
3 210
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
07-22-2014 01:53 PM
by Steve
6 355
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 723
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 584
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 366
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 713
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 262
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 252
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 819
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 1,135
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 873
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 792
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 322,005
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,819
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 534
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 438
My new side job
Sprinkler Buddy
05-10-2014 05:23 AM
07-14-2014 12:15 PM
by Steve
10 886
» Popular Tags
4wd advertisement article marketing auger bid butterfly gardens charge christmas lighting christmas light service courtesy call customers decorating estimate exmark ferris first truck fundraiser gopherhaul grass gravely hills holiday holiday decorating holiday lighting how much to charge introduction john deere quik trac lawn lawn care lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf lighting marketing monthly mow mulch mulch price new buisness new mower organize outdoor environments payment podcast property management company pto reo scag schedule scripts seo snow starting a business starting a lawn care business start up lawn care business steve stihl theft toro toro grand stand trailer trimmer rack walker winter winter services zero turn
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:26 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:26 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy