Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Two for Two - Woo-Hoo! First Scheduled Mowing Clients


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #71  
Old 06-14-2011, 10:51 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Oh yeah - the guy on crutches... got that as well. Biweekly - can do all three properties in one stop. (yay)

I also picked up another biweekly today. It's only $25/cut, but it also only took 25 minutes to trim and mow it. This is yet another one I picked up from my Craigslist ad... the one I haven't run in at least 3 weeks! People DO search CL. I'm shocked at how many calls I get from month-old postings.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #72  
Old 06-15-2011, 01:09 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 35,771
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I'm shocked at how many calls I get from month-old postings.
Who would have thought they would still be effective, 1 month out!
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #73  
Old 06-15-2011, 07:47 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Who would have thought they would still be effective, 1 month out!
Amazing. And I got yet another call today inquiring about a hedge trim.

Actually, I got 2 hedge trim calls, but the second was a referral from a regular client.



Also, as a reminder to those who are just starting out... be nice to EVERYONE - even when they decide to go with a competitor.

Two weeks ago I went and did an estimate for a guy who isn't really in my service area. He's right on the edge of my "maximum range" for weekly mowing, and I don't have any other clients in that direction, but it's a nice area, so I figured I may be able to get my foot in the door there. Well, he went with someone who is more local who quoted $35/cut as opposed to my $40 quote.

Here, I'll just copy/paste our email exchange...


Him: (initial contact)
Please provide an estimate to cut the lawn at 12345 MyDrive Mytown

Me:
I stopped by today and took a quick look. (I left a card in the mailbox)

I can mow, trim, and blow sidewalks/driveway clear of any clippings for the following:

For weekly service - $40/cut

I do all work myself. I do not use "helpers", or subcontractors. I am not always able to compete with the larger outfits on price alone, but I feel that my personalized attention to my customer's needs is what sets me apart.

My payment options are "per service" (pay after each cut), or pre-pay for one month of service(4 weeks).
I currently accept cash, or check, with plans to soon accept credit cards, and paypal.

I look forward to hearing from you. I prefer to give quotes in person, or by phone, as I can get a better feel for what you are looking for, and adjust pricing accordingly. If the figure is not what you had in mind, please contact me, so we can discuss further, as we may have different ideas as to the extent of the service you are seeking.

Thank you for considering me.


Him:
Thanks Kirk.

I’ve already hired a guy about 3 miles from my house for $35/cut. I’m impressed and appreciate your professionalism and will hold on to your quote should my guy not work out.


Many thanks,



Me:
Thanks for getting back to me. For your sake, I hope it works out for you.
Should anything change, don't hesitate to call, or email me!

Thank you again for considering me.

Kirk




Well, he contacted me.
Not for his lawn that I quoted, but for another home that they own that is close to me. It's being sold and the lawn was in desperate need of a cut before closing on Friday.
I was able to meet his wife at the location and agreed upon a price to cut. I unloaded the mower and got it done right there. I called her when I finished to let her know it was completed and after thanking me for taking the job on short notice, said she would keep my card handy.

Sometimes a missed opportunity does a U-turn and gives you a second chance.
Reply With Quote
  #74  
Old 06-29-2011, 10:09 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Yesterday I picked up a new client - right across the street from another client.

I had just started the mower up when I saw a lady walking in my direction, motioning that she wanted to talk to me.
"Hi, I'm Becky, I live right over there - Bill gave me your number, but I hadn't had a chance to call you", she said.
"Would you be interested in mowing my grass too?" I told her that I'd be happy to give her a quote and after looking at the postage stamp sized yard, I told her I could do it for $20 every other week. "Can you do it today?" I think she had the twenty out of her purse before I said "yes". LOL

I used to turn up my nose to the thought of a $20 cut, but when you're already unloaded, and the entire job takes you 15 minutes, how can you complain?
Reply With Quote
  #75  
Old 06-30-2011, 11:56 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 35,771
Rep Power: 10
Steve has disabled reputation
Default

Very good point.

This thread has become the example of how to do things. Can you imagine where your business will be next year! WOW
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #76  
Old 06-30-2011, 06:37 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Very good point.

This thread has become the example of how to do things. Can you imagine where your business will be next year! WOW
Haha... me? an example of "how to do things"?

"Don't follow me, I'm lost too!"


I have to say that I was nervous about this venture. I was very much concerned about finding clients without any disposable income for advertising. I guess it would be tougher in more rural areas, but obviously there is no shortage of people in need of my services here. Craigslist has been a Godsend and aside from my graphic design background and a good work ethic, much of the rest may be dumb luck - I'm not really sure.

Everything I've learned this year is going to make next year a good one. I'm sure of it.
Reply With Quote
  #77  
Old 07-08-2011, 10:25 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Figured I'd throw in some "bad" with the good...

Over the last two months I've lost 3 clients.

#1 was a "no pay" that simply stopped communicating after I last cut their lawn.
They owe $45 and I wasn't about to cut again without being paid for work performed. I left notes (and an invoice), texts,and voicemails with no response.
Summary: It pisses me off, but ultimately, I didn't lose a good customer - the lawn was horrible to mow and it was a big job that I was barely breaking even on. Screw them - I wish them luck because karma is a bitch.

#2 is a recent addition that I did two cuts for (biweekly) so far, but he has new tenants now who are going to maintain the properties.
Summary: This too, is no real loss, as the two rental houses were located on separate blocks near the university and finding parking was a MAJOR pain in the rear. Not one worth losing sleep over - actually a bit of a relief.

#3 is one of my regulars who works two jobs and has always paid me up front for the entire month. Granted, it's "only" $100 ($25/cut), but she is a nice person who paid up front. She lost one of her jobs and for at least the month of July will not be able to afford to have her lawn cut.
Summary: I'll miss this one, as it was close to home and I enjoyed talking to the neighbor and playing with her dog. The job was relatively simple and the client is a nice person. Hopefully her financial situation will change for the better. I certainly can't fault her for her decision.




And in the "You lose some, you win some" category...

I picked up a new client today while finishing up at a job.
I said "Hello" to a lady walking her dog and that turned into a request for a quote for regular mowing and hedge trimming.

Her home is just around the corner from one of my regulars, so I stopped to look and long story short, I'm starting next week.
Reply With Quote
  #78  
Old 07-08-2011, 10:42 PM
bruces bruces is offline
new member
 
Join Date: Apr 2010
Posts: 828
Rep Power: 0
bruces is on a distinguished road
Default

if you really want #3 back ,you might concider doing a free cut every few weeks ,it will keep her from buying her own lawnmower,or hiring a kid for $5.00 ,either of which could eliminate your chance of ever getting her back .
Reply With Quote
  #79  
Old 07-08-2011, 10:48 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Quote:
Originally Posted by bruces View Post
if you really want #3 back ,you might concider doing a free cut every few weeks ,it will keep her from buying her own lawnmower,or hiring a kid for $5.00 ,either of which could eliminate your chance of ever getting her back .
Good points. I was actually considering doing that - just hadn't nailed down how to approach it. (this happened yesterday)
Reply With Quote
  #80  
Old 07-10-2011, 08:31 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 35,771
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I was actually considering doing that - just hadn't nailed down how to approach it.
What about just offering to scale back the amount of cuts you perform there until she gets back to where she wants to be financial to pay you to mow weekly?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
how to delete scheduled jobs Steve Gopher Software Support Archived Question & Answers - Read Only 7 04-29-2005 03:30 PM
Printing Scheduled Jobs... J&R Landscape Gopher Software Support Archived Question & Answers - Read Only 3 03-14-2005 12:53 PM
Scheduled Jobs print-out dogduty Gopher Software Support Archived Question & Answers - Read Only 6 09-01-2004 06:38 AM
Creating a new scheduled job. Steve Gopher Software Support Archived Question & Answers - Read Only 0 07-06-2004 07:53 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Pond...
xandrew245x
04-22-2014 03:29 PM
Today 05:57 AM
by Greg'slawnandlandscape
4 99
Mangwi Landscaping
bondservojc13
Yesterday 09:56 PM
Today 05:41 AM
by Sprinkler Buddy
1 53
Pushy customers
christopherhicks82
04-22-2014 08:22 PM
Today 04:56 AM
by Dan Tanner
6 155
In a bit situation need...
googus
04-22-2014 08:01 AM
Yesterday 10:03 PM
by googus
9 175
Acerage Rake
acrajchel
Yesterday 07:23 PM
Yesterday 07:23 PM
by acrajchel
0 35
2.5 acre mowing
xandrew245x
04-18-2014 06:55 AM
Yesterday 07:11 PM
by acrajchel
15 346
New Trailer
bobwill2009
Yesterday 12:46 PM
Yesterday 06:46 PM
by BelleCityLawn1
2 76
Advertising On...
JacobsLawnMowing
03-17-2014 03:21 PM
Yesterday 06:02 PM
by bobwill2009
13 878
Any greenhouse operators...
GoGreenerKS
04-15-2014 11:21 AM
Yesterday 12:37 PM
by Steve
7 221
Truck, Trailer,...
hawthornelawncare
12-23-2011 12:01 AM
Yesterday 12:17 PM
by bobwill2009
79 25,348
The $20 Mow Job
Dan Tanner
04-21-2014 07:24 PM
Yesterday 12:06 PM
by Steve
5 198
quickbooks users
CDLAWNCARE
04-20-2014 09:03 AM
Yesterday 06:48 AM
by CDLAWNCARE
4 177
Looking for advice on a...
Tekeda1
04-13-2014 09:53 AM
04-22-2014 07:55 PM
by Just for Cuts
23 585
About D@## Time!
TamMik
04-02-2014 08:10 AM
04-22-2014 05:14 PM
by BelleCityLawn1
19 872
Back for this year
xandrew245x
02-21-2014 04:30 PM
04-22-2014 03:36 PM
by xandrew245x
19 1,011
What Was Your Setup When...
superrman77
02-11-2014 10:53 AM
04-22-2014 12:29 AM
by Tony317
22 1,722
Sulky and Turf Tracer
acrajchel
04-07-2014 01:44 PM
04-22-2014 12:07 AM
by Tony317
9 448
danny 2
danny2
04-19-2014 10:19 PM
04-21-2014 12:25 PM
by Steve
3 138
this mower is driving me...
boog
04-17-2014 12:07 PM
04-21-2014 12:10 PM
by kslawn
13 365
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
04-21-2014 12:02 PM
by kslawn
20 611
I Got Taken...,
Dan Tanner
04-19-2014 06:26 AM
04-21-2014 11:49 AM
by Steve
4 233
new to this forum!
mower13126
04-18-2014 07:37 PM
04-21-2014 11:39 AM
by Steve
4 150
REO calling
Dan Tanner
04-16-2014 05:03 PM
04-21-2014 11:33 AM
by Steve
12 351
employee pay
4 seasons maintenance
04-10-2011 09:34 PM
04-20-2014 04:40 PM
by Dan Tanner
20 6,890
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
04-20-2014 11:13 AM
by ExtremeLawncareServices
32 1,217
Lawn Renovation
stevef1201
04-11-2014 12:00 PM
04-20-2014 11:11 AM
by kslawn
10 368
Customers droping like...
goodtimez
04-18-2014 09:53 AM
04-19-2014 08:09 AM
by CDLAWNCARE
7 232
Best Bulk Mulch delivery...
Steven Virgadamo
04-18-2014 09:52 AM
04-18-2014 05:34 PM
by Steve
2 106
Steve Virgadamo,...
Steven Virgadamo
04-18-2014 09:49 AM
04-18-2014 05:08 PM
by Steve
2 90
Instagram
Gerardo_Landscape
04-16-2014 11:28 AM
04-18-2014 04:51 PM
by Steve
3 189
Help with weed liability!
Prolawnofchatt
04-15-2014 09:10 AM
04-18-2014 04:47 PM
by Steve
5 248
Nationwide lawn care...
Billy Goat
04-15-2014 05:21 PM
04-18-2014 04:39 PM
by Steve
9 268
Truck Signage
Dan Tanner
04-16-2014 11:00 PM
04-18-2014 04:04 PM
by stevef1201
10 290
leaf removal
tlf59263
04-15-2014 10:00 PM
04-18-2014 03:59 PM
by stevef1201
6 239
Pay per click advertising
roostertail
02-12-2014 07:26 PM
04-17-2014 07:11 PM
by yardrate
10 641
Accepting credit cards,...
Darksteel
03-17-2014 08:01 PM
04-16-2014 01:02 PM
by jymie
15 807
Trimec
acrajchel
04-15-2014 08:24 PM
04-16-2014 11:10 AM
by Steve
3 151
Gopher Forum Discount!
BlackRain75
04-12-2014 10:44 PM
04-16-2014 10:50 AM
by Steve
9 349
hello
NFrailey
04-15-2014 01:39 PM
04-16-2014 10:48 AM
by Steve
1 133
Pricing a Mulch Job
dmcalpi
04-07-2014 02:16 PM
04-16-2014 09:40 AM
by jymie
21 794
google earth
CDLAWNCARE
04-12-2014 03:24 PM
04-16-2014 09:36 AM
by jymie
8 297
There has to be an...
CDLAWNCARE
04-14-2014 12:59 PM
04-15-2014 04:06 PM
by Dan Tanner
6 236
First Day Back!
BelleCityLawn1
04-09-2014 09:13 PM
04-15-2014 11:16 AM
by Steve
11 372
Mow America
stevegredler
04-13-2014 01:02 PM
04-14-2014 09:53 PM
by kslawn
5 277
Power Broom
acrajchel
04-14-2014 07:46 AM
04-14-2014 12:47 PM
by CDLAWNCARE
2 156
Say Hello !!!
Steve
03-19-2007 11:18 AM
04-14-2014 11:34 AM
by Steve
1,176 286,901
Equipment reviews
Greg'slawnandlandscape
04-09-2014 07:17 AM
04-14-2014 11:27 AM
by Greg'slawnandlandscape
13 533
Aerating Prices?
Dan Tanner
04-08-2014 03:16 PM
04-14-2014 10:31 AM
by Steve
13 540
Estimating help
acrajchel
04-11-2014 06:06 PM
04-14-2014 10:20 AM
by Steve
3 243
Need help bidding church...
GreenRidge Lawn&Landscape
04-07-2014 08:01 PM
04-14-2014 09:49 AM
by Steve
12 502
» Popular Tags
2wd 34'' advertisement birdscaping buy charge christmas client collections subcontractor credit card processing customers ecosymbiosis escrow exmark ferris first truck flower bed for sale georgia gopherhaul grass clarksville gravely holiday holiday decorating honda how much to charge how to bid installation invoice kawasaki late lawn care lawn care business podcast lawn care business show lawn service lawn service clarksville tn leaf cleanup leaf removal lesco lighting brass outdoor lights marketing mowing mulch mulch estimate native plants new buisness new business online classifieds organize outdoor environments payday podcast redmax rotating savannah scag season seo social media sprayer starting a business stihl taxes theft of services tips truck unreasonable walker winter winter services
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:58 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:58 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy