Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

How to say not interested?


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-08-2011, 11:59 AM
wellbiz wellbiz is offline
Senior Member
 
Join Date: Feb 2010
Location: Livonia, Michigan
Posts: 129
Rep Power: 5
wellbiz is on a distinguished road
Question How to say not interested?

Hey guys.

Was out doing estimates today. Just looking for any feedback or advice on telling a client you are not interested in the project. I went out and looked at a landscape job that is just a mess. I will spare you the details, but I need to tell the client that I am not interested in the project. To be honest I am slammed with work and it is just to big/complicated to handle right now.

I want to be professional, but would prefer to save face and keep the door open for future projects. Any advice on how to word it.

Jay
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-08-2011, 12:24 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I have been in your shoes a few times.

The trick is to explain to the client how you have other projects which need attention, and to take on this new job would actually be a disaster. You don't have the time, you have too much on your plate. AND you have a card of one of your competitors which you will be giving him.

Don't leave him in the dirt, send him to a competitor. He'll be out of your hair.



Other excuses;

"We had a client who hired us late last year, and we were going to do the job this year. They haven't been answering their phone for the first couple of months so we decided to move on - though, they finally gave us a call last night. If it was a different customer, we would have given up on them - but these people have been with us for x-years and refereed us to x-people."
Reply With Quote
  #3  
Old 04-08-2011, 12:54 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

Could you bid it high enough where if you get it then it would be worth your while?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 04-08-2011, 01:34 PM
wellbiz wellbiz is offline
Senior Member
 
Join Date: Feb 2010
Location: Livonia, Michigan
Posts: 129
Rep Power: 5
wellbiz is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Could you bid it high enough where if you get it then it would be worth your while?
Steve, I though about it. But sometimes I have learned you have to be careful what you wish for

I wont get into the details, but pretty sure house was a foreclosure. Planting beds were overgrown and someone just took a chain saw to the old shurbs and trees. There are roots and stumps everywere that will need to be removed before I can plant anything. They are very close to foundation and sidewalk and this is only the tip of the ice berg as they say.

Pretty sure I am just going to thank them for the opportunity, but remove my name from consideration stating that after looking at the property is was more involved than I anticipated and I cant take it on right now.

Just curious what others have done.
Reply With Quote
  #5  
Old 04-08-2011, 01:37 PM
wellbiz wellbiz is offline
Senior Member
 
Join Date: Feb 2010
Location: Livonia, Michigan
Posts: 129
Rep Power: 5
wellbiz is on a distinguished road
Default

Quote:
Originally Posted by CHEESE2009 View Post
I have been in your shoes a few times.

The trick is to explain to the client how you have other projects which need attention, and to take on this new job would actually be a disaster. You don't have the time, you have too much on your plate. AND you have a card of one of your competitors which you will be giving him.

Don't leave him in the dirt, send him to a competitor. He'll be out of your hair.



Other excuses;

"We had a client who hired us late last year, and we were going to do the job this year. They haven't been answering their phone for the first couple of months so we decided to move on - though, they finally gave us a call last night. If it was a different customer, we would have given up on them - but these people have been with us for x-years and refereed us to x-people."
Good points. The project is from a lead generator and I know there will be 3-4 other contractors bidding on the job. So they wont be left in the dirt. Thanks for the tips.
Reply With Quote
  #6  
Old 04-08-2011, 02:36 PM
The Cleaning Doctor's Avatar
The Cleaning Doctor The Cleaning Doctor is offline
Senior Member
 
Join Date: Nov 2009
Location: Helena, MT
Posts: 927
Rep Power: 6
The Cleaning Doctor is on a distinguished road
Default

Bid it high and sub it out.

don't leave money on the table.
__________________
Pat
Reply With Quote
  #7  
Old 04-08-2011, 05:22 PM
wellbiz wellbiz is offline
Senior Member
 
Join Date: Feb 2010
Location: Livonia, Michigan
Posts: 129
Rep Power: 5
wellbiz is on a distinguished road
Default

Quote:
Originally Posted by The Cleaning Doctor View Post
Bid it high and sub it out.

don't leave money on the table.
Thanks for the idea. I would bid the job, but I am too busy to take on a project that is going to require this much involvement and the last thing I want to do is manage un-tested subs. I would rather be honest with the client then bring in a sub who messes up the project. My rep is more important than a few dollars.
Reply With Quote
  #8  
Old 04-08-2011, 08:46 PM
Jack Rabbit Jack Rabbit is offline
Senior Member
 
Join Date: Mar 2010
Location: New Mexico, USA
Posts: 125
Rep Power: 5
Jack Rabbit is on a distinguished road
Default

Be honest with the client. Don't make up things to tell them.

Honesty doesn't mean that every detail of your business is for them to know. Tell them just what they need to know to understand why you need to pass on the job.

Don't use emotional appeals or "sob stories" about how hard it would be for you to do the job. Tell them the facts.

Show your concern that the customer gets quality timely work. Example: "Since I don't have enough time in my schedule to do good work for you on this job I'll recommend my competitor Gopher Haul Landscaping."
Reply With Quote
  #9  
Old 04-08-2011, 11:49 PM
Liberty Landscaping LLC Liberty Landscaping LLC is offline
Senior Member
 
Join Date: Oct 2009
Location: Woodbridge, NJ
Posts: 243
Rep Power: 6
Liberty Landscaping LLC is on a distinguished road
Default

I am with Rabit. Tell them I am sorry but at this time we don't have the time to give your property the attension it would take and that we don't take a job that would not leave the customer 100% satisfied. We appreciate the oppurtunity and we can refer you to someone if you would like. We hope that if a need arises in the future that you would think of us. BLAH BLAH. Don't lie or exagerate like it was mentioned. Just tell them honestly you don't have the man hours to leave the property in prestine condition. Good luck!
__________________
Liberty Landscaping LLC
www.libertylndscpng.com
Woodbridge, NJ
Reply With Quote
  #10  
Old 04-12-2011, 10:18 PM
Norcal Norcal is offline
Member
 
Join Date: Nov 2009
Location: Yuba city Ca.
Posts: 48
Rep Power: 6
Norcal is on a distinguished road
Default

I agree with Steve but be honest tell them right up front before I give you a bid I am so many days - weeks or months out that way to start your not wasting time even giving them a bid that is to high if they can't wait,if they can wait give them a bid set up more work when your not as busy.

like Steve said bid it high you either take yourself out of consideration without saying your job is to jacked for me to do it or. If you get it it's worth your while
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
New Guy Interested in the Business dami0601 Starting a lawn care business. 4 03-18-2011 02:35 AM
To who all is interested XtreemGreen Lawn Maintenance / Lawn Renovation 1 06-10-2009 10:25 PM
I am interested in a logo. lilred731 General Business Discussions 11 05-20-2005 04:47 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
How much do you up sell...
Essex Groundskeeping
Yesterday 07:13 PM
Yesterday 07:55 PM
by jrs.landscaping
1 37
leaf removal
Double J LLC
10-03-2014 05:24 PM
Yesterday 07:46 PM
by ExtremeLawncareServices
21 2,351
New website
Chilehead
11-20-2014 04:39 PM
Yesterday 07:40 PM
by Just for Cuts
12 238
This sucks...
Matther777
09-18-2014 05:56 PM
Yesterday 11:56 AM
by achri12
15 3,119
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
11-22-2014 10:49 PM
by Just for Cuts
16 498
Pics for website
tbtigers03
11-21-2014 05:40 PM
11-22-2014 10:01 PM
by Just for Cuts
3 124
Peco Bagger
AGPS
11-18-2014 02:20 PM
11-22-2014 05:56 PM
by AGPS
9 297
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
11-22-2014 02:42 PM
by stevef1201
22 6,123
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
11-21-2014 09:48 PM
by ExtremeLawncareServices
174 13,983
Hello from Kentucky
TRV
09-30-2014 06:42 PM
11-21-2014 09:38 PM
by TRV
6 1,270
Contract or no contract?
TRV
11-20-2014 09:18 PM
11-21-2014 09:33 PM
by TRV
3 153
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
11-21-2014 08:02 PM
by stevef1201
4 316
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
11-21-2014 07:05 PM
by acrajchel
13 375
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 110
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
11-21-2014 06:32 PM
by Steve
7 213
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
11-21-2014 06:07 PM
by acrajchel
15 475
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 938
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 481
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,844
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,442
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,186
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 761
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 526
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 465
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 319
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,361
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 249
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 511
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,595
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,706
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 31,824
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,679
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 420
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 618
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 324
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 380
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,330
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 602
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 506
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
11-10-2014 01:25 PM
by Steve
2 341
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 306
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 319
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 562
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 365
New to the business
jcurr33
11-05-2014 03:21 PM
11-07-2014 01:11 PM
by Steve
1 421
Lines
Matther777
11-04-2014 02:19 PM
11-07-2014 12:54 PM
by Steve
1 456
hello, new to this site
tonyorwig
10-31-2014 10:49 PM
11-04-2014 02:24 PM
by tonyorwig
3 647
Aloha from Hawaii.
Gary R
11-02-2014 12:44 AM
11-03-2014 03:02 PM
by Steve
1 555
Pavers
crieg122
10-28-2014 03:49 PM
10-31-2014 01:49 PM
by Steve
6 860
Hi Steve From West...
Mr. Mow
10-21-2014 02:59 PM
10-31-2014 12:56 PM
by Steve
5 1,187
» Popular Tags
4wd aerocore apartment complex bark billy goat brushcutter bush charge christmas collections deliquentaccounts employee problems equipment rental estimate exmark ferris first truck foreman georgia gopherhaul gravely holiday how much to charge how to bid husqvarna hydraulic introduction jobs kawasaki landscape services lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lighting brass outdoor lights managing a lawn care business marketing mowing mr dave mulch mulch price new business ordinance podcast profit on employee push versus ride redmax reo savannah scag v-ride seo shreaded small engine repair starting a business start up lawn care business steep lawns toro tractor auger trailer trimmer rack truck new used landscape walker won't return wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:13 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:13 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy