Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Advice, and update


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-03-2011, 07:28 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default Advice, and update

Even if you hand out advertisements to your last season clients, be sure to call them afterwards.


I have called a few clients from last year who say they didn't receive a flyer this season. If I didn't call, they would have lost my contact info - I got the jobs back....



///////////////////


Calling your "bad" clients, good or bad idea?

Bad idea... Just being on the phone with them irritated me and made me regret calling them. The arguing on the price, the impossible demands... It all comes back and changes my mood. It's a mood you can't shake off, knowing you're tied to these type of people.


I cut out 12 clients from last year who I want nothing to do with. I'll give them the time of day only if they contact me. If I contact them and things turn out the same as last year, I'll be kicking myself all season.

There are two types of people I truly hate in this world, but I can't say it here!


///////////////////////////


I just got off the phone with the majority of last years clients, I already hate the sound of my own voice. I wish I had a machine to do all the talking for me............ I still have a sore throat!!!!!!!!!!!!!!!!!!


//////////////////////////


One of my customers died, her son will be taking over the account with a price adjustment... He's got enough on his plate.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-03-2011, 07:39 PM
jklawncare's Avatar
jklawncare jklawncare is offline
Senior Member
 
Join Date: Feb 2010
Location: Indiana
Posts: 577
Rep Power: 5
jklawncare is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by CHEESE2009 View Post
Even if you hand out advertisements to your last season clients, be sure to call them afterwards.


I have called a few clients from last year who say they didn't receive a flyer this season. If I didn't call, they would have lost my contact info - I got the jobs back....



///////////////////


Calling your "bad" clients, good or bad idea?

Bad idea... Just being on the phone with them irritated me and made me regret calling them. The arguing on the price, the impossible demands... It all comes back and changes my mood. It's a mood you can't shake off, knowing you're tied to these type of people.


I cut out 12 clients from last year who I want nothing to do with. I'll give them the time of day only if they contact me. If I contact them and things turn out the same as last year, I'll be kicking myself all season.

There are two types of people I truly hate in this world, but I can't say it here!


///////////////////////////


I just got off the phone with the majority of last years clients, I already hate the sound of my own voice. I wish I had a machine to do all the talking for me............ I still have a sore throat!!!!!!!!!!!!!!!!!!


//////////////////////////


One of my customers died, her son will be taking over the account with a price adjustment... He's got enough on his plate.
Thats some good advice thanks alot
I would also advise staying away from your bad clients haha.. not worth the trouble in the end i suppose..there will always be someone to replace them.
__________________
Just Kut Lawn and Landscape
"Where Service is Always in Season"
Reach for the stars so if you fall you land on a cloud.
Reply With Quote
  #3  
Old 04-03-2011, 09:58 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

I took your advice.

I turned down a bad client before I even worked for them!

Went to do a bid on a rental property the other day.

Pros:
It was such a mess, there was nothing I could do to make it any worse.
Scalp the lawn? Nobody would notice. Butcher the trimming? Nobody would care.

Cons:
Hilly
Mushy
"Bumpy" (roots)
Difficult truck/trailer access on a narrow, dead-end "alley"
Very little chance of landing neighbors as clients, as it's a run-down area.
Owner Speaks broken English and lives somewhere out of state.


I could sense the "regret" before I even took the job.
"No thanks".
Reply With Quote
  #4  
Old 04-03-2011, 11:23 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 29
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

Quote:
Originally Posted by CHEESE2009 View Post
Even if you hand out advertisements to your last season clients, be sure to call them afterwards.


I have called a few clients from last year who say they didn't receive a flyer this season. If I didn't call, they would have lost my contact info - I got the jobs back....



///////////////////


Calling your "bad" clients, good or bad idea?

Bad idea... Just being on the phone with them irritated me and made me regret calling them. The arguing on the price, the impossible demands... It all comes back and changes my mood. It's a mood you can't shake off, knowing you're tied to these type of people.


I cut out 12 clients from last year who I want nothing to do with. I'll give them the time of day only if they contact me. If I contact them and things turn out the same as last year, I'll be kicking myself all season.

There are two types of people I truly hate in this world, but I can't say it here!


///////////////////////////


I just got off the phone with the majority of last years clients, I already hate the sound of my own voice. I wish I had a machine to do all the talking for me............ I still have a sore throat!!!!!!!!!!!!!!!!!!


//////////////////////////


One of my customers died, her son will be taking over the account with a price adjustment... He's got enough on his plate.
Yes, i'm from Ontario, and i'm inquiring about your grass cutting service. Please send me a quote. Thank you LOL
Reply With Quote
  #5  
Old 04-05-2011, 03:43 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default YoU WON a FREE IpoD!

Quote:
Originally Posted by justin_time View Post
Yes, i'm from Ontario, and i'm inquiring about your grass cutting service. Please send me a quote. Thank you LOL
////////////////////////////////////
Of course!

I work for Breaze Land Survance. Just fill out this form on this website with your credit card ready;

www.wescamyou.com/suckerspage

After you make you're $800.00 deposit, we will arrive at 2AM to do many good things for your home.

NOTE: Pay right now, and receive a $200 discount next year and a box of chocolate.

Just in case your payment doesn't go through (it happens) email me your credit card number.

- John Smith, Scam Department of Africa.
555.555.555
John@smith.com


Reply With Quote
  #6  
Old 04-05-2011, 12:58 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 29
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

Quote:
Originally Posted by CHEESE2009 View Post
////////////////////////////////////
Of course!

I work for Breaze Land Survance. Just fill out this form on this website with your credit card ready;

www.wescamyou.com/suckerspage

After you make you're $800.00 deposit, we will arrive at 2AM to do many good things for your home.

NOTE: Pay right now, and receive a $200 discount next year and a box of chocolate.

Just in case your payment doesn't go through (it happens) email me your credit card number.

- John Smith, Scam Department of Africa.
555.555.555
John@smith.com


That's it ?? Seems like your a lowballer.. HAHAHAHA

I'd like my free Ipod. Please ship to

John Doe c/o John Deere
Africa

LOL
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
My Update 6-25 MikeO Starting a lawn care business. 6 06-27-2009 07:21 AM
My Update CHEESE2009 General Talk 24 06-24-2009 02:24 AM
New web update Steve Search Engine Optimization and Website Design Discussions. 17 02-02-2007 06:55 AM
Next Update is when? mowerjockey Gopher Software Support Archived Question & Answers - Read Only 3 12-01-2004 01:52 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Thanksgiving cards
Steve
11-10-2008 11:57 AM
Today 11:36 AM
by stevef1201
2 8,588
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
Today 10:27 AM
by kslawn
6 417
Happy Thanksgiving!
Steve
Today 09:48 AM
Today 09:48 AM
by Steve
0 21
Say Hello !!!
Steve
03-19-2007 12:18 PM
Yesterday 10:30 PM
by Just Cuts
1,194 348,931
Contract or no contract?
TRV
11-20-2014 09:18 PM
Yesterday 09:23 PM
by stevef1201
5 284
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
Yesterday 09:16 PM
by stevef1201
9 345
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
Yesterday 07:32 PM
by ExtremeLawncareServices
4 450
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
Yesterday 07:22 PM
by ExtremeLawncareServices
178 14,290
Hello from Kentucky
TRV
09-30-2014 06:42 PM
Yesterday 07:16 PM
by ExtremeLawncareServices
10 1,410
Pics for website
tbtigers03
11-21-2014 05:40 PM
Yesterday 12:12 PM
by Just for Cuts
5 247
Hi from IL
steveinil
11-25-2014 02:07 PM
Yesterday 11:21 AM
by Steve
1 74
WNY saying Hi.
Sargewesser
11-25-2014 07:27 AM
Yesterday 11:20 AM
by Steve
1 81
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
Yesterday 11:19 AM
by Steve
18 656
Peco Bagger
AGPS
11-18-2014 02:20 PM
Yesterday 10:58 AM
by Steve
10 407
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
Yesterday 10:57 AM
by Steve
22 6,301
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
Yesterday 10:40 AM
by Steve
14 468
leaf removal
Double J LLC
10-03-2014 05:24 PM
Yesterday 01:08 AM
by ExtremeLawncareServices
25 2,603
How much do you up sell...
Essex Groundskeeping
11-23-2014 07:13 PM
11-24-2014 06:29 PM
by stevef1201
8 228
This sucks...
Matther777
09-18-2014 05:56 PM
11-24-2014 05:49 PM
by biglee
16 3,267
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
11-24-2014 04:32 PM
by acrajchel
4 701
New website
Chilehead
11-20-2014 04:39 PM
11-23-2014 07:40 PM
by Just for Cuts
12 360
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
11-22-2014 10:49 PM
by Just for Cuts
16 589
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 193
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 1,046
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 590
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,958
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,532
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,267
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 855
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 633
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 555
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 392
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,471
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 331
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 599
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,682
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,807
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 31,979
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,775
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 512
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 719
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 405
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 466
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,418
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 681
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 582
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 378
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 399
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 659
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 442
» Popular Tags
4wd aerocore apartment bid apartment lawn care estimate applying bid billy goat brushcutter blades bush charge christmas decorating deliquentaccounts ditches employee problems equipment rental estimate ferris first truck foreman georgia gopherhaul growing a lawn care business hiring how much to charge how to husqvarna hydraulic installation introduction landscape services lawn lawn care lawn care busines plan lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website marketing mechanic monthly mulch mulch price new business new mower ordinance per hour charge podcast profit on employee reo running a business savannah scag v-ride shreaded snow plowing starting a business start up lawn care business steep lawns steve stihl toro trailer trailer mate pro truck new used landscape walk behind walker won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:57 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:57 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy