Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Dog Crap


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-21-2011, 04:16 PM
element009's Avatar
element009 element009 is offline
Senior Member
 
Join Date: Mar 2011
Location: Ocean County, NJ
Posts: 176
Rep Power: 5
element009 is on a distinguished road
Angry Dog Crap

I hate stepping in dog crap, and I especially hate when it gets on my mower tires. I'm thinking of telling my customers that I offer dog waste removal at an additional cost. I want to put it in the contract so that if I arrive at their house and there's, say, more than 2 piles of crap in the yard, they will be charged an extra $5-$10. I fear this may irritate clients. I don't want to have to remove the stuff, but I'd rather do that than get it all over my machines.

Any thoughts on this?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-21-2011, 05:48 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by element009 View Post
I hate stepping in dog crap, and I especially hate when it gets on my mower tires. I'm thinking of telling my customers that I offer dog waste removal at an additional cost. I want to put it in the contract so that if I arrive at their house and there's, say, more than 2 piles of crap in the yard, they will be charged an extra $5-$10. I fear this may irritate clients. I don't want to have to remove the stuff, but I'd rather do that than get it all over my machines.

Any thoughts on this?
do it, I am.
Reply With Quote
  #3  
Old 03-21-2011, 05:58 PM
Simpkins's Avatar
Simpkins Simpkins is offline
Senior Member
 
Join Date: Feb 2011
Location: Tri-State Area
Age: 34
Posts: 100
Rep Power: 5
Simpkins is on a distinguished road
Default

I would add it to my contracts! No doubt about it. People will do whatever they can get away with. If there is a consequence (paying extra), I'd say the majority will do their job and clean up after their dogs. I hated it too. It was nasty. I was amazed at how much a dog can **** in a week!

It may be hard to bring this up to anyone that is currently under contract though. You may have to wait til it's up and add this to their new one?
Reply With Quote
  #4  
Old 03-21-2011, 08:15 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

I'm a new guy to this, so I don't have any firsthand experience with this problem, but I don't feel it's unreasonable to add a fee if you hit a land mine.

It takes time to clean that sh!t off - you should be paid for that time.

Maybe it's different for the guys on a riding mowers, but I'm using a push mower... if I step in enough crap in one yard, I'm looking for a new customer. If I wanted to be covered in poo, I'd have become a plumber.
Reply With Quote
  #5  
Old 03-21-2011, 09:20 PM
Simpkins's Avatar
Simpkins Simpkins is offline
Senior Member
 
Join Date: Feb 2011
Location: Tri-State Area
Age: 34
Posts: 100
Rep Power: 5
Simpkins is on a distinguished road
Default

Quote:
Originally Posted by Hedgemaster View Post
If I wanted to be covered in poo, I'd have become a plumber.
New tagline?
Reply With Quote
  #6  
Old 03-21-2011, 09:48 PM
psparaco psparaco is offline
Senior Member
 
Join Date: Apr 2009
Location: Rosedale, Maryland
Age: 38
Posts: 199
Rep Power: 7
psparaco is on a distinguished road
Default

Not me. It's not my dog nor my responsibility to cleanup after them. you want to have a dog. be responsible and cleanup after them. All my clients know when they sign the contract we DO NOT CLEANUP their doggy mess.

Our contract states this in it

"Any pet droppings must be cleaned up prior to our arrival or a flat fee of $20.00 will be charged and the scheduled service will be postponed."

I've had one client who broke this rule. He read our contract and was well aware of what it said since i gave them a copy of the contract for his records. They didn'y cleanup the mess the one morning we were scheduled to get there. We arrived and my fiance started to mow outside the fence while I started to trim along the fence inside and i discovered 4 landmines. I signaled to my fiance to cease mowing and pack up. So we packed up and left. Later that day I emailed him an invoice for $20.00 stating he was in violation of the contract. I even emailed him a copy of the contract with his signiture on it and circled the part i copied above showing it was there and I informed him his lawn would not be finished until the dog mess was cleaned up and we were paid the $20.00. We came back the next day and he had 20 dollars in hand, plus the cost of the lawn, plus apologized for not cleaning it up. He dropped us a few weeks later but i hated his yard. it smelt like sh*tville even after the mess with cleaned up anyway. one less headache to deal with.
Reply With Quote
  #7  
Old 03-21-2011, 09:57 PM
Simpkins's Avatar
Simpkins Simpkins is offline
Senior Member
 
Join Date: Feb 2011
Location: Tri-State Area
Age: 34
Posts: 100
Rep Power: 5
Simpkins is on a distinguished road
Default

Yeah, that is probably a risk you are taking (loosing someone) but do you really want them anyways? I think for the most part, having it in the contract will be enough to make them clean up. If they don't, charge them and risk being canceled. If they do, there will be a responsible person to take their place. Of course if you are just starting out, loosing one account can hurt so you won't be able to be as picky.
Reply With Quote
  #8  
Old 03-21-2011, 10:14 PM
psparaco psparaco is offline
Senior Member
 
Join Date: Apr 2009
Location: Rosedale, Maryland
Age: 38
Posts: 199
Rep Power: 7
psparaco is on a distinguished road
Default

I wouldnt say just starting out. but close. started 2009. we had 25 clients peak season. end the year with 14. 2010 we had 35 peak season and ended the year with 16. this year i am shooting out 2200 flyers that i will elaborate on another post on here. everytime we lose one client we tend to gain 2-3 more.
Reply With Quote
  #9  
Old 03-21-2011, 10:22 PM
Simpkins's Avatar
Simpkins Simpkins is offline
Senior Member
 
Join Date: Feb 2011
Location: Tri-State Area
Age: 34
Posts: 100
Rep Power: 5
Simpkins is on a distinguished road
Default

Quote:
Originally Posted by psparaco View Post
I wouldnt say just starting out. but close. started 2009. we had 25 clients peak season. end the year with 14. 2010 we had 35 peak season and ended the year with 16. this year i am shooting out 2200 flyers that i will elaborate on another post on here. everytime we lose one client we tend to gain 2-3 more.
I was saying "new" for people in general. It may just be me but it seems you loose a large percentage of clients in a year. What are the reasons they are leaving? Do others experience this kind of loss?
Reply With Quote
  #10  
Old 03-21-2011, 11:51 PM
jymie's Avatar
jymie jymie is offline
Senior Member
 
Join Date: Aug 2008
Location: Hamburg New York
Posts: 912
Rep Power: 7
jymie is on a distinguished road
Default

I have one customer that had dog feceas every week. They looked like elephant crap. This year I am going to tell her straight from the start I will drive around all dog droppings and those spots will not be mowed. Please make sure they are picked up before our scheduled day.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
scag SWZT review!
mattthelawnguy
07-23-2015 02:28 PM
Yesterday 11:27 AM
by mattthelawnguy
10 378
Big mowing job
Bradcook21
07-30-2015 03:57 PM
07-31-2015 01:16 PM
by Bradcook21
6 133
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-31-2015 12:29 PM
by Steve
1,227 401,370
Hello Everybody
budspop
07-30-2015 11:42 AM
07-31-2015 12:28 PM
by Steve
1 57
Should I buy this Exmark...
googus
07-03-2015 09:22 AM
07-31-2015 11:34 AM
by googus
9 587
Hello!
brandycarlton
07-29-2015 12:31 PM
07-29-2015 03:54 PM
by Steve
1 133
Assessing the Market
NJDB60
07-27-2015 03:25 PM
07-28-2015 09:24 PM
by Steve
2 249
Whats wrong with this...
GreenWorx
07-28-2015 07:56 PM
07-28-2015 09:09 PM
by Steve
2 227
Funny craigslist post
GreenWorx
07-28-2015 07:17 PM
07-28-2015 09:02 PM
by Steve
2 239
Watch out for this -...
rootytalbot
07-22-2015 02:13 PM
07-28-2015 09:00 PM
by Steve
7 387
NewVenture
NJDB60
07-27-2015 03:38 PM
07-28-2015 08:58 PM
by Steve
1 224
Pricing issue
Mr. Mow
07-07-2015 06:15 AM
07-27-2015 06:40 PM
by GreenWorx
17 777
how to make customers...
Bradcook21
05-27-2015 05:04 PM
07-27-2015 06:08 PM
by GreenWorx
15 2,956
Need your help, Gopher...
Chilehead
07-23-2015 07:02 PM
07-27-2015 11:28 AM
by Steve
11 379
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
07-27-2015 11:22 AM
by Steve
94 10,453
Dogs
Mr. Mow
06-29-2015 02:37 PM
07-25-2015 07:50 AM
by Chilehead
12 2,424
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
07-22-2015 07:31 PM
by Chilehead
14 2,494
Learning as I grow -...
WarriorLandscapingCAN
07-18-2015 07:46 AM
07-21-2015 10:53 AM
by Steve
3 322
Large dirt mound removal
purdue1973
07-09-2015 07:45 PM
07-20-2015 12:55 PM
by Steve
6 455
Hey everyone
Fantasy landscaping
07-09-2015 06:53 AM
07-09-2015 11:47 AM
by Steve
1 334
Quickbooks Online
jscarolina
07-08-2015 07:54 AM
07-08-2015 12:55 PM
by Nate10928
1 356
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
07-07-2015 09:48 PM
by SGL1
16 2,748
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
07-07-2015 02:54 PM
by GreenWorx
13 3,691
Is it too late to do...
markty
06-16-2015 05:28 PM
07-07-2015 01:00 PM
by problem solver
9 2,500
Hi everyone
Mattw
07-06-2015 05:59 PM
07-07-2015 10:18 AM
by Steve
1 360
4th of July parade...
Steve
07-06-2015 10:35 AM
07-06-2015 10:35 AM
by Steve
0 306
Unemployment rates drop,...
Steve
07-02-2015 12:40 PM
07-06-2015 10:30 AM
by Steve
4 484
another newish job for me
holymoly
06-07-2015 08:34 AM
07-03-2015 02:06 PM
by American L&T
9 2,491
» Popular Tags
ad landscaping advertising aerocore applying bark billy goat brushcutter blowout bush collections curb appeal services deliquentaccounts design door hangers employee problems equipment dealer equipment rental facebook financials flyers foreman free advertising free lawn care google growing a lawn care business hiring how to husqvarna hydro increase customers jobs landscape landscape services landscaping lawn aeration lawn care lawn care busines plan lawn mowing marketing marketing secrets more customers business mr dave mulch new business per hour charge plowing pricing profit on employee quickbooks quickbooks online roundup scag secrets to landscaping shell shreaded small engine repair snow plowing solo solo backpack sprayer sq ft square foot swzt tree tree pics walk behind web design website website design winterization wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:50 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:50 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy