UK lawncare business franchise disaster

[lesley]

Have just got back from visiting a few of my major customers, its something I do from time time to make sure I don't lose them and have been given a fair bit of advice from them. Apparently I am not proactive enough, the majority of them are time poor, cash rich people who depend on my expertise to keep their properties looking good. I have their trust but do not go in there and say to them this month I will be doing this, this and this, instead I wait for them to notice things need doing. Its another fault to deal with in my struggle with getting a profitable lawn care business up and running

[Steve]

Lawn care business tips

For those that are similar to you in such situations, what should they be doing instead? What is the ideal way to go about this?

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[lesley]

Have taken on board what I have been told and spent the day telling customers what I will do for them. Ten customers, one definite, 2 maybe's and one new one, been a most profitable day, cost my fuel and time but that will be covered by new work. Am learning all the time and slowly getting better.

[Steve]

It sounds like things are steadily improving! That is great news!