Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Lawn Care Employees Discussions

Lawn Care Employees Discussions Discussions on lawn care employee related issues.

Employee Handbook


Lawn Care Employees Discussions

Discussions on lawn care employee related issues.
Reply
 
Thread Tools Search this Thread
  #11  
Old 01-12-2011, 01:50 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,181
Rep Power: 10
Steve has disabled reputation
Default

Scott,

How and when do you feel a customer handbook like that should be presented?

Were there individual experiences you have had in the past that led to these different topics in your handbook?

Do you feel there are more topics you would like to cover in it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 01-12-2011, 04:03 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by Steve View Post
Scott,

How and when do you feel a customer handbook like that should be presented?

Were there individual experiences you have had in the past that led to these different topics in your handbook?

Do you feel there are more topics you would like to cover in it?


The handbook should probably cover the basics like mentioned above, anything to make your customers feel comfortable with you, and give you an edge over your competition.

If others would like to create more pages, why not create additional pages you send out every month, as long as your customers subscribe at no cost.

These pages would include details and pictures of your latest work,
Do-it-Yourself tips and tricks.... etc.



As for handing out a handbook, I have yet to do it. But I cannot wait to try!
Reply With Quote
  #13  
Old 01-13-2011, 01:44 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,181
Rep Power: 10
Steve has disabled reputation
Default

In a sense, the customer handbook could lead to a monthly newsletter sent to the customer.

I look forwards to your updates on how the customer handbook goes over with your customers.

With the employee handbook idea, what topics do you feel you would want an employee to know?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #14  
Old 02-25-2011, 06:25 PM
planker1010 planker1010 is offline
new member
 
Join Date: Jan 2011
Posts: 2
Rep Power: 0
planker1010 is on a distinguished road
Default Handbook

I did not see a link to the employee handbook file. I am trying to make one as i am taking on 2 employees this year. Anyone have a copy of one that is done.

Chris
Turfwurks
Reply With Quote
  #15  
Old 02-25-2011, 07:33 PM
SpokaneSRC SpokaneSRC is offline
Member
 
Join Date: Aug 2010
Posts: 89
Rep Power: 4
SpokaneSRC is on a distinguished road
Default

Planker - look down below at message #8. They are at the bottom of that message.

Very impressive work on the handbook Scott.
Reply With Quote
  #16  
Old 02-25-2011, 09:20 PM
planker1010 planker1010 is offline
new member
 
Join Date: Jan 2011
Posts: 2
Rep Power: 0
planker1010 is on a distinguished road
Default hmm

Thats the customer handbook. Designed for the expectations the customer should have of the company. I was looking for the expectations and rules for employees.

Quote:
Originally Posted by SpokaneSRC View Post
Planker - look down below at message #8. They are at the bottom of that message.

Very impressive work on the handbook Scott.
Reply With Quote
  #17  
Old 02-27-2011, 07:18 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,181
Rep Power: 10
Steve has disabled reputation
Default

Try the lawn care employee manual in the second post here.

http://www.gopherforum.com/showthread.php?t=7207
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #18  
Old 02-27-2011, 07:41 PM
Paineless Creations's Avatar
Paineless Creations Paineless Creations is offline
Senior Member
 
Join Date: Jan 2010
Location: West Richland, WA
Posts: 205
Rep Power: 5
Paineless Creations is on a distinguished road
Default

Here is one I have been working on its not done yet but hope it helps


Paineless Creations Handbook VP.doc
Reply With Quote
  #19  
Old 02-27-2011, 10:32 PM
jymie's Avatar
jymie jymie is offline
Senior Member
 
Join Date: Aug 2008
Location: Hamburg New York
Posts: 901
Rep Power: 6
jymie is on a distinguished road
Default

For those of you that are interested in using the one steve posted, here is directions on how to change every instance in it that says lawn care inc, very simple.
====================


Instructions.

1.1
Open your document in Word 2003 by clicking "File," and then "Open." Click the file you want to edit.

2.2
Scroll to the top of the document. Click before the first word so that your text cursor appears at the beginning of the document.

3.3
Click "Edit," and then "Replace." Or press "Ctrl" and "H" at the same time.

4.4
Type the word you want to find. For example, if you want to change every instance of the word "stewardess" to "flight attendant," type "stewardess" into the field next to "Find what."

5.5
Type the replacement word in the field next to "Replace with." For the example above, type "flight attendant."

6.6
Click "Find Next." Word will highlight the word whenever it appears. Click "Replace" to replace the word. Repeat until you reach the end of the document.

7.7
Use "Replace All" if you want to replace every occurrence of the word.

8.8
Do an advanced find and replace. Click "More" for additional options.

9.9
Find or replace by format. You can find words in a certain font, paragraph, style and so on. Verify that you have your cursor in the corresponding field to apply the option to the right word.

10.10
Find and replace "Special." These are elements of a document that aren't words, such as page breaks, tabs and graphics.
Reply With Quote
  #20  
Old 03-01-2011, 04:22 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,181
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Here is one I have been working on its not done yet but hope it helps

Paineless Creations Handbook VP.doc
That is really good! Did you post that in another post on here that I had missed?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Employee Pay? Lawndogg Lawn Care Employees Discussions 6 12-28-2010 05:57 PM
Employee tiedeman Lawn Care Employees Discussions 3 02-21-2007 09:09 PM
Got Employee's? ritchiem Lawn Care Employees Discussions 2 10-11-2005 06:41 PM
Employee Tab Gopher Software Support Archived Question & Answers - Read Only 7 12-01-2004 01:47 PM
Employee F.A.Q's Steve Gopher Software Support Archived Question & Answers - Read Only 0 08-03-2004 07:47 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Left handed edging with...
SGL1
Today 08:59 PM
Today 08:59 PM
by SGL1
0 1
Need help determining...
Jbss861
07-20-2014 02:33 PM
Today 08:51 PM
by SGL1
11 231
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
Today 08:47 PM
by SGL1
27 1,107
Customer letters
kslawn
Today 06:17 AM
Today 06:17 PM
by kslawn
2 57
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
Today 05:53 PM
by eastsidelandcare
2 125
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
Today 05:49 PM
by eastsidelandcare
2 163
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
Today 05:37 PM
by Just for Cuts
9 202
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Today 03:55 PM
by stevef1201
75 4,273
Should I ?
googus
Yesterday 04:06 PM
Today 03:48 PM
by googus
3 109
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
Today 12:42 PM
by Steve
3 137
new to me box truck
jrayb39667
03-06-2014 10:20 PM
Today 12:40 PM
by Steve
15 1,311
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
Today 12:14 PM
by Steve
14 820
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
Today 11:48 AM
by Steve
4 174
Overspray?
stevef1201
07-21-2014 04:20 PM
Today 11:39 AM
by Steve
3 84
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
Yesterday 01:53 PM
by Steve
6 207
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 607
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 444
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 219
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
07-21-2014 01:04 PM
by Steve
12 496
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 519
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 113
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 115
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 658
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 969
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 705
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 641
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 318,494
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-15-2014 11:56 AM
by Steve
5 216
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
07-15-2014 11:42 AM
by Steve
9 319
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,654
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 392
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 324
My new side job
Sprinkler Buddy
05-10-2014 05:23 AM
07-14-2014 12:15 PM
by Steve
10 787
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
07-13-2014 10:36 PM
by GoGreenerKS
10 503
New Mower and Trailer
Chaz
06-25-2014 12:04 PM
07-13-2014 06:25 PM
by SGL1
7 508
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
07-12-2014 07:36 PM
by SGL1
21 1,828
Fuel and fuel additives
SGL1
07-06-2014 10:23 AM
07-11-2014 07:53 PM
by SGL1
15 500
Questions for a patchy...
jumcgee
07-09-2014 08:42 AM
07-11-2014 12:34 PM
by Steve
1 177
toro proline blades wont...
boog
06-25-2014 06:26 PM
07-11-2014 05:28 AM
by kslawn
18 608
Contents of Marketing to...
prmenter@gmail.com
07-09-2014 05:25 PM
07-10-2014 03:23 PM
by Steve
3 262
Shindaiwa
CLB454
05-13-2014 09:04 PM
07-10-2014 03:04 PM
by Steve
14 741
Starting New in FL
mmcuttrim
08-06-2010 09:22 AM
07-10-2014 02:44 PM
by Steve
48 11,201
Bid help 45 on acre...
Priggan
06-26-2014 12:56 PM
07-09-2014 08:38 AM
by kslawn
7 487
need help bidding fence...
veteranslawncaresystems
07-03-2014 10:33 AM
07-08-2014 12:00 PM
by Steve
5 348
Trimmer or Knife?
gwilson98
07-04-2014 09:56 PM
07-07-2014 02:41 PM
by Steve
6 311
Started a New Solar Lawn...
Solar Lawn Care
06-08-2013 01:40 AM
07-07-2014 01:55 PM
by Steve
37 7,375
New Canadian Member
coppervalley
07-04-2014 02:15 PM
07-07-2014 01:12 PM
by Steve
1 213
Happy Independance...
stevef1201
07-04-2014 07:05 AM
07-07-2014 01:01 PM
by Steve
2 213
Echo PE 266 edger
stevef1201
07-01-2014 01:28 PM
07-07-2014 12:47 PM
by Steve
4 291
30 Inch Push Mowers Pros...
Billy Goat
06-27-2013 08:07 PM
07-06-2014 01:50 PM
by SGL1
21 5,193
» Popular Tags
2wd 4x4 ads birdscaping care charge collections subcontractor commercial craigslist credit card processing customers ecosymbiosis employee problems exmark ferris four wheel drive gopherhaul grass gravely holiday honda how much to charge how to bid hydraulic installation invoice kawasaki labor cost late lawn lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn service leaf cleanup leaf removal lesco marketing mowing mulch estimate native plants new buisness office management online classifieds podcast rotating scag scag v-ride search engine optimization season seo sprayer starting a business steep lawns stihl theft of services tips toro tractor auger trailer mate pro truck new used landscape upsell walk behind walker winter money making ideas won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:18 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:18 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy