Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Lawn Care Employees Discussions

Lawn Care Employees Discussions Discussions on lawn care employee related issues.

Employee Handbook


Lawn Care Employees Discussions

Discussions on lawn care employee related issues.
Reply
 
Thread Tools Search this Thread
  #11  
Old 01-12-2011, 01:50 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,970
Rep Power: 10
Steve has disabled reputation
Default

Scott,

How and when do you feel a customer handbook like that should be presented?

Were there individual experiences you have had in the past that led to these different topics in your handbook?

Do you feel there are more topics you would like to cover in it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 01-12-2011, 04:03 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by Steve View Post
Scott,

How and when do you feel a customer handbook like that should be presented?

Were there individual experiences you have had in the past that led to these different topics in your handbook?

Do you feel there are more topics you would like to cover in it?


The handbook should probably cover the basics like mentioned above, anything to make your customers feel comfortable with you, and give you an edge over your competition.

If others would like to create more pages, why not create additional pages you send out every month, as long as your customers subscribe at no cost.

These pages would include details and pictures of your latest work,
Do-it-Yourself tips and tricks.... etc.



As for handing out a handbook, I have yet to do it. But I cannot wait to try!
Reply With Quote
  #13  
Old 01-13-2011, 01:44 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,970
Rep Power: 10
Steve has disabled reputation
Default

In a sense, the customer handbook could lead to a monthly newsletter sent to the customer.

I look forwards to your updates on how the customer handbook goes over with your customers.

With the employee handbook idea, what topics do you feel you would want an employee to know?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #14  
Old 02-25-2011, 06:25 PM
planker1010 planker1010 is offline
new member
 
Join Date: Jan 2011
Posts: 2
Rep Power: 0
planker1010 is on a distinguished road
Default Handbook

I did not see a link to the employee handbook file. I am trying to make one as i am taking on 2 employees this year. Anyone have a copy of one that is done.

Chris
Turfwurks
Reply With Quote
  #15  
Old 02-25-2011, 07:33 PM
SpokaneSRC SpokaneSRC is offline
Member
 
Join Date: Aug 2010
Posts: 89
Rep Power: 6
SpokaneSRC is on a distinguished road
Default

Planker - look down below at message #8. They are at the bottom of that message.

Very impressive work on the handbook Scott.
Reply With Quote
  #16  
Old 02-25-2011, 09:20 PM
planker1010 planker1010 is offline
new member
 
Join Date: Jan 2011
Posts: 2
Rep Power: 0
planker1010 is on a distinguished road
Default hmm

Thats the customer handbook. Designed for the expectations the customer should have of the company. I was looking for the expectations and rules for employees.

Quote:
Originally Posted by SpokaneSRC View Post
Planker - look down below at message #8. They are at the bottom of that message.

Very impressive work on the handbook Scott.
Reply With Quote
  #17  
Old 02-27-2011, 07:18 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,970
Rep Power: 10
Steve has disabled reputation
Default

Try the lawn care employee manual in the second post here.

http://www.gopherforum.com/showthread.php?t=7207
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #18  
Old 02-27-2011, 07:41 PM
Paineless Creations's Avatar
Paineless Creations Paineless Creations is offline
Senior Member
 
Join Date: Jan 2010
Location: West Richland, WA
Posts: 205
Rep Power: 7
Paineless Creations is on a distinguished road
Default

Here is one I have been working on its not done yet but hope it helps


Paineless Creations Handbook VP.doc
Reply With Quote
  #19  
Old 02-27-2011, 10:32 PM
jymie's Avatar
jymie jymie is offline
Senior Member
 
Join Date: Aug 2008
Location: Hamburg New York
Posts: 912
Rep Power: 8
jymie is on a distinguished road
Default

For those of you that are interested in using the one steve posted, here is directions on how to change every instance in it that says lawn care inc, very simple.
====================


Instructions.

1.1
Open your document in Word 2003 by clicking "File," and then "Open." Click the file you want to edit.

2.2
Scroll to the top of the document. Click before the first word so that your text cursor appears at the beginning of the document.

3.3
Click "Edit," and then "Replace." Or press "Ctrl" and "H" at the same time.

4.4
Type the word you want to find. For example, if you want to change every instance of the word "stewardess" to "flight attendant," type "stewardess" into the field next to "Find what."

5.5
Type the replacement word in the field next to "Replace with." For the example above, type "flight attendant."

6.6
Click "Find Next." Word will highlight the word whenever it appears. Click "Replace" to replace the word. Repeat until you reach the end of the document.

7.7
Use "Replace All" if you want to replace every occurrence of the word.

8.8
Do an advanced find and replace. Click "More" for additional options.

9.9
Find or replace by format. You can find words in a certain font, paragraph, style and so on. Verify that you have your cursor in the corresponding field to apply the option to the right word.

10.10
Find and replace "Special." These are elements of a document that aren't words, such as page breaks, tabs and graphics.
Reply With Quote
  #20  
Old 03-01-2011, 04:22 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,970
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Here is one I have been working on its not done yet but hope it helps

Paineless Creations Handbook VP.doc
That is really good! Did you post that in another post on here that I had missed?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Employee Pay? Lawndogg Lawn Care Employees Discussions 6 12-28-2010 05:57 PM
Employee tiedeman Lawn Care Employees Discussions 3 02-21-2007 09:09 PM
Got Employee's? ritchiem Lawn Care Employees Discussions 2 10-11-2005 06:41 PM
Employee Tab Gopher Software Support Archived Question & Answers - Read Only 7 12-01-2004 01:47 PM
Employee F.A.Q's Steve Gopher Software Support Archived Question & Answers - Read Only 0 08-03-2004 07:47 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Hello Everyone
JohnsLawnCare
06-22-2016 11:14 AM
Today 09:38 AM
by SC93
9 149
Newbie
Jhoell
Today 03:28 AM
Today 03:28 AM
by Jhoell
0 19
Business Overload
Chilehead
05-06-2016 09:27 PM
Today 01:27 AM
by SC93
14 689
Firefighter gone Lawn...
Firehouselawn@hotmail.com
03-10-2016 04:50 PM
Yesterday 07:26 PM
by acrajchel
9 10,067
Exmark Turf Tracer
acrajchel
02-01-2014 11:34 AM
Yesterday 07:23 PM
by acrajchel
5 2,103
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
Yesterday 06:59 PM
by acrajchel
7 3,010
3 Applications or 5...
stansg1fresh
02-18-2013 12:02 PM
Yesterday 06:48 PM
by acrajchel
2 1,364
Checmial Applications
acrajchel
Yesterday 06:44 PM
Yesterday 06:44 PM
by acrajchel
0 22
Ybravo 25 mowers
SGL1
06-11-2016 09:52 AM
06-21-2016 03:44 PM
by acrajchel
5 267
Great Arborist Ladder
SGL1
06-04-2016 09:56 AM
06-17-2016 08:46 AM
by SGL1
10 360
Help a Brother Out -...
Hedgemaster
01-23-2012 04:19 PM
06-17-2016 08:28 AM
by SGL1
94 34,401
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
06-17-2016 06:08 AM
by SGL1
20 808
anyone interested in a...
GoGreenerKS
06-16-2016 01:00 PM
06-17-2016 02:58 AM
by SC93
4 155
Prolin
rmccutchan
05-21-2016 04:53 PM
06-16-2016 05:28 PM
by acrajchel
3 308
Laying new grass, Sod...
WarriorLandscapingCAN
05-23-2016 10:07 AM
06-16-2016 05:27 PM
by acrajchel
2 297
Is it too late?
Cpadgett
05-28-2016 09:10 AM
06-16-2016 05:24 PM
by acrajchel
6 415
Upgraded to a new mower
Stevenor92
05-17-2016 08:17 PM
06-16-2016 05:22 PM
by acrajchel
9 522
How can I fix my...
WarriorLandscapingCAN
06-10-2016 07:47 PM
06-16-2016 05:19 PM
by acrajchel
2 209
Need a lil help
Cpadgett
06-05-2016 09:51 AM
06-16-2016 05:17 PM
by acrajchel
5 338
help with sole...
greenbuds
03-24-2016 12:21 PM
06-16-2016 05:01 PM
by acrajchel
4 9,732
New Member from...
tiptoppmanager
06-15-2016 07:39 AM
06-15-2016 03:18 PM
by SC93
2 145
Say Hello !!!
Steve
03-19-2007 11:18 AM
06-14-2016 08:16 AM
by poppyanne
1,252 437,643
Brand new fish pond
Flynn landscaping 2016
06-12-2016 09:53 AM
06-13-2016 11:21 AM
by Steve
1 131
Whats up??
Cpadgett
05-27-2016 10:57 AM
06-06-2016 08:46 PM
by Cpadgett
11 482
New Member from Texas
NathanR
06-02-2016 06:13 PM
06-03-2016 09:17 PM
by SC93
7 308
Edging Fad...
Tree geek
05-10-2016 11:29 PM
06-03-2016 07:02 PM
by SGL1
3 477
To mow weekly or Biweekly
WarriorLandscapingCAN
05-11-2016 04:09 PM
06-03-2016 06:42 PM
by SGL1
11 741
Your Time Lawn Care
yourtimelawncare
05-31-2016 01:12 PM
06-02-2016 10:11 PM
by SC93
2 271
» Popular Tags
become an entrepreneur best mower be your own boss break business education business help business management contractor hacks deck lift dethatcher edging entrepreneur entrepreneur education estimates fuel problems fuel pump half moon blade hydro jjandm lawncare l.t.rich landscape landscape design landscaping landscaping design company landscaping richmond va landscping lawncare lawn mowing lawnservice lowering grade marketing mulch new business planting plowing raising grade residential lawn care richmond va richmond virginia lawn care roundup safety scag snowblower snow plowing snow shovel solo solo backpack sprayer sprayer start a business start a lawn care business start business start up swzt toro timecutter tree tree pics tree service video walk behind what to charge work from home z-max z-spray
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:36 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:36 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy