Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Rock Wall


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 11-29-2010, 10:46 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,616
Rep Power: 10
Steve has disabled reputation
Default

Andy,

You are an amazing ambassador of goodwill for your company and the industry! It is absolutely amazing how many people come up to you looking for help on their property!

I think this all goes to show everyone reading, you have to be friendly and approachable to find such success.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 11-29-2010, 01:11 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by Steve View Post
Andy,

You are an amazing ambassador of goodwill for your company and the industry! It is absolutely amazing how many people come up to you looking for help on their property!

I think this all goes to show everyone reading, you have to be friendly and approachable to find such success.
Thanks for your kind words, the vast majority of my clients, I would consider friends, I involve them in the process as much as they want, I eat with them if offered as does my staff, a have a few clients that have gone to sports bars to have a few drinks and watch a game with staff (I don't watch sports and bars are not my thing) some clients join us on wing night etc.

We HAVE to foster a relationship to win, get referrals and grow, many may not agree or be comfortable with this but it's how I have run the last for companies and it works so well I never have to be concerned a client will leave and I have never lost a client yet in any of the companies I have run.

When we build relationships, even when we make a mistake, which is going to happen, it is just discussed and that is the end of it.

I see nothing wrong at all having lunch with clients or allowing staff to socialize with them, on their own time, I trust my staff and it has never been an issue.

Next weekend we will have our Christmas party, I would guess 70 to 80 customers will show, we rent the entire sports bar section of Boston Pizza, I give a ticket for one beer, buy the staff pizza, the rest they are on their own.

A lot more clients would come, just no room for more.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #3  
Old 12-01-2010, 06:19 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Well after a discussion with the homeowners late yesterday, I am finished for this year. The ground freezes every night, when the frost comes out it is desperate slippery and I felt I had pushed my luck enough sliding around, we agreed what is done will hold the spring run off so I will come back in May, finally I am finished for the season!

The second picture is a rock wall along their brook that was built, according to what they can find, in the early 1900's. They had images of a steam powered excavator that built this for a road, operator did an amazing job and I could tell from looking at the area he spent a lot of time finding the right rocks.

This wall is well over 100 years old and has never moved.
Attached Images
File Type: jpg Finishedfor2010.jpg (121.7 KB, 10 views)
File Type: jpg oldwall.jpg (134.3 KB, 9 views)
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #4  
Old 12-01-2010, 12:28 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,616
Rep Power: 10
Steve has disabled reputation
Default

Andy,

When you look at that old rock wall, you see a lot of small rocks put in between the larger rocks. How important is that? Also there looks to be a lot of flat rocks as well. It looks to be made by hand.

When you look at such walls, can you learn techniques from them? Do they ever challenge you to experiment with your rock wall building?

Quote:
Next weekend we will have our Christmas party, I would guess 70 to 80 customers will show, we rent the entire sports bar section of Boston Pizza, I give a ticket for one beer, buy the staff pizza, the rest they are on their own.
I am so glad you brought this up. We see posts all the time on how to attract customers. Here is a great bond building experience you are putting together.

Is the goal more of a company Christmas party and customers are invited or is this a company & customer party?

From a customer's stand point, what will attract them to come to the party?

Also, I bet many are wondering, how can you utilize such events to further grow your business? What kinds of things can be done at such events to attract more business in the future, or should any sales pitches be off-limits at such events?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 12-01-2010, 01:54 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
Andy,

When you look at that old rock wall, you see a lot of small rocks put in between the larger rocks. How important is that? Also there looks to be a lot of flat rocks as well. It looks to be made by hand.

When you look at such walls, can you learn techniques from them? Do they ever challenge you to experiment with your rock wall building?



I am so glad you brought this up. We see posts all the time on how to attract customers. Here is a great bond building experience you are putting together.

Is the goal more of a company Christmas party and customers are invited or is this a company & customer party?

From a customer's stand point, what will attract them to come to the party?

Also, I bet many are wondering, how can you utilize such events to further grow your business? What kinds of things can be done at such events to attract more business in the future, or should any sales pitches be off-limits at such events?
Although the excavator I am using would make a wall like this, look at the rock, on the majority of the pieces there are four square sides. I suspect what the operator had was two or three guys finding the rock, taking measurements, they would tell him exactly where to put it. You might be able to lift a few of the pieces by hand but I really doubt it.

The goal of the party is just hand and have fun and eat. The vast majority form a relationship with customers, clients love what I do, I only hire University students or students that have graduated and have not found work, by hiring us they see it as helping the kids out, I know this because of feedback.

You use events like this to grow as you are building that relationship, how many suppliers do you know, ask their clients to attend a party event? I got the idea from shareholder meetings of large blue chip publically traded companies, they really put a party on and shareholders love it.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #6  
Old 12-02-2010, 05:22 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,616
Rep Power: 10
Steve has disabled reputation
Default

I think it is a great idea. Do you buy the customers a round of beers or is that only for the staff?

I bet a lot of others are thinking about this and trying to figure out how to put it together to get the most bang for their buck.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 12-02-2010, 05:32 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
I think it is a great idea. Do you buy the customers a round of beers or is that only for the staff?

I bet a lot of others are thinking about this and trying to figure out how to put it together to get the most bang for their buck.
There are legal issues with respect to buying clients alcohol here so I will spring for pizza.

Our region is somewhat unique in that we are known to very very, very sociable, friendly etc. I know when friends I have met on the Internet visit and spend a few days here they are shocked.

What we do may not work in many areas, it's kind of the culture here.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
Reply

Bookmarks

Tags
christmas party, company party, holiday party, rock wall

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Lifting Rock picframer General Talk 11 04-30-2010 07:48 PM
Thank You Steve You Rock. Edmir General Talk 13 11-23-2009 01:09 PM
Rock 'N' G Enterpises IL mylawnwi Introduce Yourself 5 07-19-2009 11:55 AM
What can we learn from Rock? StartALawnCareBusiness Starting a lawn care business. 4 11-22-2007 11:14 PM
nice rock job! All County Lawns Search Engine Optimization and Website Design Discussions. 1 06-04-2003 12:57 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Hello from Kentucky
TRV
09-30-2014 06:42 PM
Yesterday 05:57 PM
by TRV
12 1,447
leaf removal
Double J LLC
10-03-2014 05:24 PM
Yesterday 04:35 PM
by achri12
26 2,663
Thanksgiving cards
Steve
11-10-2008 11:57 AM
Yesterday 04:29 PM
by achri12
3 8,630
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
Yesterday 10:27 AM
by kslawn
6 444
Happy Thanksgiving!
Steve
Yesterday 09:48 AM
Yesterday 09:48 AM
by Steve
0 34
Say Hello !!!
Steve
03-19-2007 12:18 PM
11-26-2014 10:30 PM
by Just Cuts
1,194 349,215
Contract or no contract?
TRV
11-20-2014 09:18 PM
11-26-2014 09:23 PM
by stevef1201
5 311
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
11-26-2014 09:16 PM
by stevef1201
9 369
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
11-26-2014 07:32 PM
by ExtremeLawncareServices
4 467
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
11-26-2014 07:22 PM
by ExtremeLawncareServices
178 14,352
Pics for website
tbtigers03
11-21-2014 05:40 PM
11-26-2014 12:12 PM
by Just for Cuts
5 268
Hi from IL
steveinil
11-25-2014 02:07 PM
11-26-2014 11:21 AM
by Steve
1 92
WNY saying Hi.
Sargewesser
11-25-2014 07:27 AM
11-26-2014 11:20 AM
by Steve
1 97
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
11-26-2014 11:19 AM
by Steve
18 683
Peco Bagger
AGPS
11-18-2014 02:20 PM
11-26-2014 10:58 AM
by Steve
10 428
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
11-26-2014 10:57 AM
by Steve
22 6,325
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
11-26-2014 10:40 AM
by Steve
14 488
How much do you up sell...
Essex Groundskeeping
11-23-2014 07:13 PM
11-24-2014 06:29 PM
by stevef1201
8 253
This sucks...
Matther777
09-18-2014 05:56 PM
11-24-2014 05:49 PM
by biglee
16 3,294
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
11-24-2014 04:32 PM
by acrajchel
4 717
New website
Chilehead
11-20-2014 04:39 PM
11-23-2014 07:40 PM
by Just for Cuts
12 383
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
11-22-2014 10:49 PM
by Just for Cuts
16 612
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 210
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 1,069
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 616
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,987
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,555
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,287
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 874
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 646
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 571
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 400
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,494
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 353
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 623
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,704
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,828
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 32,026
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,792
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 531
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 743
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 422
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 492
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,450
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 699
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 601
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 396
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 411
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 681
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 455
» Popular Tags
4wd aerocore apartment bid apartment lawn care estimate applying auger bid blades bob villa bush care charge commercial decorating deliquentaccounts demonstration ditches employee problems estimate ferris first truck four wheel drive gopherhaul growing a lawn care business hardscapes hiring how much to charge how to installation introduction john deere quik trac landscape services lawn lawn care lawn care busines plan lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo mechanic monthly mulch mulch price new mower ordinance patio install per hour charge podcast profit on employee pto reo running a business shell snow snow plowing starting a business start up lawn care business steep lawns steve toro toro grand stand trailer mate pro tree truck new used landscape turfgrass consulting walk behind
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:47 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:47 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy