Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Collections & A/R Issues we ALL have....


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
Reply With Quote
  #1  
Old 10-26-2010, 09:01 PM
musician/lawnman's Avatar
musician/lawnman musician/lawnman is offline
Chuck
 
Join Date: Feb 2008
Location: South West Florida
Posts: 919
Rep Power: 7
musician/lawnman is on a distinguished road
Default Collections & A/R Issues we ALL have....

Riddle me this fellas..... Why the hell is it that if one of us shoplifted a $1 candy bar we'd be put in cuffs, yet clients can default on account balances in the hundreds after signing a binding contract, duck your calls, not answer the door when you know that their home & that's a civil matter? You can lein the house but what good is that likely to do for you? If you were to take a $300 deposit on landscape work & never show up do you think that would be treated as a civil matter? Bet not. You'd end up arrested for fraud & operating a business in bad faith. So why is there no legislature to protect us out there yet? In most cases it's not like we can go repo our products for lack of payment. We can't get our service hours, labor, fuel, maintenence back so how the hell are we supposed to fight back & protect ourselves?
__________________
AAA QUALITY CLEAN CUT, LLC.
LAWN CARE & LANDSCAPING
Visit us here:


Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-26-2010, 10:40 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
I hear ya man.

I did a big tree/shrub planting job for a customer and chased him for my money for the entire season.

(it's illegal to remove the plants from his yard once they are planted - interesting right? Especially when he didn't pay)

It's not like they'd hire me if I wanted to charge up front, even then sometimes you have to charge as you go - which is why we depend on our customers.

We need a way for us to NOT depend on our customers, too much risk is involved - too much B.S!!!!

Forget what anyone tells you, were going to have to ask for a larger deposit from customers before any work is done.

It's a big trust issue...

You start the job and ask for payment after = customer can rip you off

You ask for payment before you start the job = customer thinks you'll rip him off



I say F'em... Everything should be paid for in advance.



If you charge $100/m for lawn maintenance but didn't show up for whatever two-sided reason, the customer will say, "I want it taken off my bill"

- too damn bad! Because from now on my prices don't get divided up into individual visits, it's a one time fee per month.


Just like any other service.. If you have satellite and pay to have tons of channels.. Just because you didn't watch every episode doesn't entitle you to a discount... OTHER companies can do it, now we should be able to.


Set prices, minimum prices, nothing is divided anymore to accommodated the cheap a55 customers.

Last edited by CHEESE2009; 10-26-2010 at 10:42 PM.
Reply With Quote
  #3  
Old 10-26-2010, 10:45 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

Psssttt...

U want I should send over my dawg to pee on the deadbeat's lawn?




Reply With Quote
  #4  
Old 10-26-2010, 10:56 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Hedgemaster View Post
Psssttt...

U want I should send over my dawg to pee on the deadbeat's lawn?






I already pee on their lawns... lol
Reply With Quote
  #5  
Old 10-27-2010, 05:48 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,279
Rep Power: 10
Steve has disabled reputation
Default

I am sorry about all that happening and you are right. It seems that the laws are tilted away from the contractor.

Have you considered taking any of the problem customers to small claims court yet? Or what have you found to be the best way to deal with non paying customers?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 10-28-2010, 08:07 PM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,067
Rep Power: 6
stevef1201 is on a distinguished road
Talking

When I set up my business I had good advice from the lawyer. Litgation is not cheap but adding the line about paying reasonable atornies fees and cost for collection helped. He has had to take 3 people to court this year. Actual damages were less than 500 dollars but the judge ordered alost 1800 in payments to cover attorny fees and costs. They were pissed about haveing to pay so much more. He also request and got a siezure order for one of them, that means that (I) we could sieze any property personal or real and sell it to cover the ordered payment. Even had one of them call me an a__hole over this.
Reply With Quote
  #7  
Old 10-28-2010, 11:05 PM
jymie's Avatar
jymie jymie is offline
Senior Member
 
Join Date: Aug 2008
Location: Hamburg New York
Posts: 901
Rep Power: 6
jymie is on a distinguished road
Default

They didn't pay YOU, made YOU chase them around to get paid, still didn't pay YOU, but YOUR the a55hole. That is just total audacity to me. I really like putting this in late bill notices:

"If we have to send this to collection, you will be responsible to pay in addition to the amount you owe, all additional collection costs we incur to collect this debt, including lawyer fees. A judgment or lean against your personal property will also occur. So please take this moment to settle this debt to avoid all this unnecessary legal action."

Anyone who I have to stop, I make it a point to stop when ever I see another contractor servicing them to let them know they screwed me so be careful.
Reply With Quote
  #8  
Old 10-29-2010, 05:28 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,279
Rep Power: 10
Steve has disabled reputation
Default

Quote:
When I set up my business I had good advice from the lawyer. Litgation is not cheap but adding the line about paying reasonable atornies fees and cost for collection helped. He has had to take 3 people to court this year. Actual damages were less than 500 dollars but the judge ordered alost 1800 in payments to cover attorny fees and costs. They were pissed about haveing to pay so much more. He also request and got a siezure order for one of them, that means that (I) we could sieze any property personal or real and sell it to cover the ordered payment. Even had one of them call me an a__hole over this.
In the past we talked about collections on here, but I think most of the time it was small claims and without an attorney.

What made you choose to use an attorney and was this still small claims court?

Looking back at it now, do you think you could have gotten the same results yourself or were the results due to the fact you had an attorney?

I am sure others wonder if it is worth it or not.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 10-30-2010, 06:47 PM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,067
Rep Power: 6
stevef1201 is on a distinguished road
Smile

One guy only owed one month. his wife told me when I showed up to mow that they didn't me anymore as they had bought a mower. I said ok. (this stuff happens) and she said that they would send me a check. I sent (over 3 months) 6 letters and knocked on thier door about 20 time. So I turned it over to the lawyer. Judgment was for me of course, original bill was only 120 dollars, lawyer fees 250, cost 200. my loss of pay for being in court that day 300. cost of serving with court order for seizure 150. Then the actual seizure and sale of personal property was 150. We sold everthing that we could get our hands on to cover all of the above cost. She was really pissed when she had to turn over her engagment and weeding rings. Cry cry cry, buckets of tears. told her if she payed her damn bills she would not have this problem. (found out later that they forclosed on for not makeing payments on house, had thier car repossed.) Very glad I was the first to go after them
Reply With Quote
  #10  
Old 10-30-2010, 07:37 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,279
Rep Power: 10
Steve has disabled reputation
Default

Quote:
She was really pissed when she had to turn over her engagment and weeding rings.
This is really fascinating! How did you go about seizing such personal property?

I would think that would be very difficult?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Bidding Issues!! arsenal3 Online Lawn Care Estimator - Help me bid this job 3 03-27-2009 06:46 PM
Collections at the end of the Season. Totally Green General Business Discussions 44 03-13-2009 08:36 PM
Turning the deadbeats over to collections musician/lawnman General Business Discussions 17 02-22-2009 03:23 PM
backup issues Gopher Software Support Archived Question & Answers - Read Only 1 05-08-2006 08:26 AM
What issues are you facing? Steve General Business Discussions 11 01-25-2006 07:56 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
2014 Gie-expo
ExtremeLawncareServices
Today 11:22 PM
Today 11:22 PM
by ExtremeLawncareServices
0 1
Fuel Can Spouts
Shark1611
08-16-2014 09:09 AM
Today 07:52 PM
by SGL1
8 173
New Landscaping Business
rekon32
08-16-2014 02:26 PM
Today 07:05 PM
by rekon32
6 222
Downed Tree Chop Bid
WesleySnips
08-16-2014 03:47 PM
Today 01:10 PM
by Steve
7 195
60 inch honda/bunton...
pblawncare
08-17-2014 11:30 AM
Yesterday 03:19 PM
by Steve
2 81
Replacement Parts -...
nicholas-KC
08-16-2014 08:40 AM
Yesterday 03:16 PM
by Steve
4 130
Preparing the soil
Billy Goat
08-16-2014 06:18 PM
Yesterday 03:01 PM
by Steve
1 80
Softball field
kslawn
08-15-2014 09:28 AM
Yesterday 02:52 PM
by Steve
7 187
What to pay help
phlawncare
08-04-2014 08:33 PM
Yesterday 10:33 AM
by jrs.landscaping
29 806
Hello
Jeff1
08-07-2014 11:18 PM
08-15-2014 11:53 PM
by Jeff1
11 356
Lie #2 RESIDENTIAL...
ExtremeLawncareServices
01-06-2014 05:02 AM
08-15-2014 01:46 PM
by mattthelawnguy
54 6,261
Need help 30 HP koler...
Shady Grady
08-01-2014 03:31 PM
08-15-2014 08:46 AM
by kslawn
18 543
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
08-15-2014 01:19 AM
by ExtremeLawncareServices
99 5,858
New Boomless Sprayer!
BlackRain75
01-03-2014 01:01 PM
08-14-2014 02:37 AM
by BlackRain75
12 1,712
Stihl engine isn't...
Marcintosh
08-12-2014 08:30 PM
08-13-2014 03:34 PM
by Steve
3 139
first year update
cmdlawncare
08-12-2014 05:41 PM
08-13-2014 03:29 PM
by Steve
1 172
Hello from Jacksonville,...
JM Lawn Care
08-10-2014 07:15 AM
08-13-2014 07:04 AM
by Sprinkler Buddy
9 268
Hello everyone new to...
maddyandrays
08-11-2014 04:51 PM
08-12-2014 08:58 PM
by Shark1611
2 134
Walk behinds
hpruitcei
08-07-2014 06:28 PM
08-12-2014 02:35 PM
by mattthelawnguy
7 367
New name help
stevef1201
08-10-2014 04:27 PM
08-12-2014 12:03 PM
by Steve
6 247
my little green dilemmas
Lawn Techie
08-03-2014 11:47 AM
08-11-2014 01:20 PM
by Steve
7 366
what the best...
CleanCutsLLC
08-02-2014 01:02 AM
08-11-2014 01:16 PM
by Steve
6 378
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
08-11-2014 01:19 AM
by ExtremeLawncareServices
13 641
Covering all the bases
janslawncare
08-08-2014 10:11 AM
08-08-2014 01:41 PM
by Steve
1 200
New from Florida
ADE
08-06-2014 08:40 PM
08-08-2014 01:32 PM
by Steve
4 274
JOB - Landscape Install...
janslawncare
08-08-2014 10:06 AM
08-08-2014 10:06 AM
by janslawncare
0 177
Battery power tools or...
Steve
08-07-2014 12:24 PM
08-07-2014 05:18 PM
by mattthelawnguy
2 185
My client just told me...
Greg'slawnandlandscape
08-04-2014 08:39 AM
08-06-2014 11:14 PM
by grassdoctore
12 502
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
08-06-2014 02:03 PM
by Steve
13 1,107
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
08-06-2014 01:40 PM
by Steve
20 1,311
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
08-06-2014 10:29 AM
by eastsidelandcare
5 559
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
08-05-2014 07:12 PM
by TheBeast
30 1,896
Late charge
Simon Abousaada
07-30-2014 07:23 PM
08-05-2014 06:46 PM
by TheBeast
12 756
buy out a lawn care...
rvezakis
08-05-2014 01:38 PM
08-05-2014 06:40 PM
by TheBeast
10 442
Please help
unitedlawncare48867
03-26-2014 08:29 PM
08-05-2014 05:27 PM
by TheBeast
27 1,546
Help with Estimate
donslawns
08-02-2014 09:10 AM
08-05-2014 02:24 PM
by Steve
6 414
Stuck again!!!!
Greg'slawnandlandscape
08-01-2014 11:02 PM
08-05-2014 09:05 AM
by Greg'slawnandlandscape
10 430
Mow and leaf cleanup bid
SGL1
07-29-2014 07:28 PM
08-05-2014 07:22 AM
by petscanning
25 907
Building credit
Matther777
07-27-2014 05:20 PM
08-04-2014 06:53 PM
by kslawn
17 701
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
08-04-2014 01:09 PM
by Steve
48 5,736
long time no see
Tuscan Gardens
08-02-2014 03:21 PM
08-04-2014 12:04 PM
by Steve
1 256
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
08-04-2014 11:58 AM
by Steve
2 283
trimming back shrubs
WesleySnips
07-31-2014 06:14 AM
08-04-2014 11:52 AM
by Steve
6 390
Pressure Washing...
WesleySnips
07-31-2014 06:13 PM
08-04-2014 11:50 AM
by Steve
3 321
Grass hopper mower
ExtremeLawncareServices
12-05-2013 08:51 AM
08-02-2014 07:55 AM
by ExtremeLawncareServices
24 3,469
Easy money
stevef1201
11-14-2013 10:17 AM
08-02-2014 01:03 AM
by stevef1201
3 1,484
Say Hello !!!
Steve
03-19-2007 11:18 AM
08-01-2014 11:42 PM
by TNTurf
1,186 327,938
Echo Edger 'Neutral'
WesleySnips
07-25-2014 05:28 PM
08-01-2014 01:50 PM
by stevef1201
7 512
Buy a good company at a...
Steve
03-12-2011 06:38 AM
08-01-2014 01:44 PM
by Steve
2 1,918
Employee wont return...
Prolawnofchatt
06-13-2014 03:12 PM
07-31-2014 09:59 PM
by WesleySnips
5 792
» Popular Tags
4x4 apartment bid apartment lawn care estimate birdscaping care charge collections subcontractor commercial craigslist credit card processing customers ecosymbiosis escrow exmark ferris four wheel drive gopherhaul grass gravely gravely 34" zero turn holiday honda how much to charge how to bid husqvarna hydraulic kawasaki labor cost landscape services lawn lawn care lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn service leaf cleanup leaf removal managing a lawn care business marketing mulch estimate native plants new buisness online classifieds outdoor environments podcast push versus ride redmax rotating scag scag v-ride search engine optimization season seo small engine repair sprayer starting a business steve stihl tips toro tractor auger trailer mate pro turfgrass consulting upsell walker winter money making ideas wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:40 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:40 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy