Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Lawn Care Employees Discussions

Lawn Care Employees Discussions Discussions on lawn care employee related issues.

When Short Employees on a site


Lawn Care Employees Discussions

Discussions on lawn care employee related issues.
Reply
 
Thread Tools Search this Thread
  #1  
Old 09-30-2010, 09:16 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default When Short Employees on a site

Train the client I have actually done this a few times, had to again today. Client is Rob, never sat on a tractor in his life, within 10 min he was operating like a champ and loved it.....love that free labor
Attached Images
File Type: jpg rob1.jpg (137.6 KB, 45 views)
File Type: jpg rob2.jpg (156.8 KB, 31 views)
__________________
Andy
Halifax, Nova Scotia
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 09-30-2010, 10:11 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,122
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Andy,

There is no doubt in my mind, he was in heaven! Look at that grin on his face! You know he is enjoying this.

How does having the homeowner using your equipment effect your insurance? What would happen if he were to get hurt?

Also, I could potentially see how a homeowner who did this would come to you at the end of the day and say, since I did such and such work, could you give me a discount? If you were to run into this, what would be the best way to handle it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 09-30-2010, 10:23 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
Andy,

There is no doubt in my mind, he was in heaven! Look at that grin on his face! You know he is enjoying this.

How does having the homeowner using your equipment effect your insurance? What would happen if he were to get hurt?

Also, I could potentially see how a homeowner who did this would come to you at the end of the day and say, since I did such and such work, could you give me a discount? If you were to run into this, what would be the best way to handle it?
I am certified to train you on CUTS, Excavators and Skid steers and trust me my eye is on you all the time, and i can read people.

This is also a marketing tactic.

They are covered by my insurance.

Homeowner asks for a discount??? My reply would be I just saved you money, you had the time of the life, I was thinking I should ask for a few more bucks.....in short no discount, if you want to help speed the process and be part of that, I welcome it however this is a set price contract, if by the hour, I would have wanted for a trained staff member as they are five times as fast.

We watched a skid steer landscape a house next to us and build a driveway, then I said Rob, the rock is here, let me show you how our driveways look, OMG ours was the Audi of the street and even the owner of the other house asked if I could touch his up which i did as the landscaping company he hired was still there....this made my day!
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #4  
Old 10-01-2010, 02:35 PM
brian'slawncare brian'slawncare is offline
Senior Member
 
Join Date: Mar 2010
Location: Cincinnati Ohio
Posts: 385
Rep Power: 6
brian'slawncare is on a distinguished road
Default

That sounds like a great way for them to come back to you if they ever needed anything done again. If you had to choose paying the same price between two companies and one lets you have fun? I'd choose the one with the fun.

What made you think of this?
Reply With Quote
  #5  
Old 10-01-2010, 09:26 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,122
Rep Power: 10
Steve has disabled reputation
Default

Andy,

I would think every guy out there would love to get involved a bit like this. Is this something that you can market, just in case it's the one thing that pushes your company over the edge?

Is this something you can tell a potential customer that they could even help out if they liked? Or maybe have this on your website or brochure?

Would the adults enjoy a tshirt as well? We have talked about how the kids do, but if the adult is driving the tractor, maybe throwing them a shirt would really stand out.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 10-02-2010, 04:24 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
Andy,

I would think every guy out there would love to get involved a bit like this. Is this something that you can market, just in case it's the one thing that pushes your company over the edge?

Is this something you can tell a potential customer that they could even help out if they liked? Or maybe have this on your website or brochure?

Would the adults enjoy a tshirt as well? We have talked about how the kids do, but if the adult is driving the tractor, maybe throwing them a shirt would really stand out.
Steve, I would never market this or every guy on the street would be calling, I am very selective who is allowed to operate any of my gear and it is very rare that I would let a customer. I have been on this site for a week, the owner has become a friend....long story but we know a lot of people in common, we discovered this over pizza at lunch.

I see this as a marketing idea in many ways, involve the client which I will do in just about every way we can, you will not believe the referrals, you are all of a sudden the best person in the world but we have to be very careful who we let operate what.

We were at a site early this year, father of the client lived with them, I think he was 80, anyhow what a super person, although I could have done it myself and I forget what it was, I said Gene, I need to show you how to operate my excavator so that I can do...whatever it was, I helped him up in the seat, gave him basic instructions, I forget what it was but I know it was a task a kid could do. From that he told everybody he knew about his experience and man the calls for work just poured in.

Every child on a clients site receives a shirt or hat, I gave the client operating the tractor above a hat, I have a box of kids shirts, boy's and girls behind my seat and all kids get a ride.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #7  
Old 10-02-2010, 04:27 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default

Quote:
Originally Posted by brian'slawncare View Post
That sounds like a great way for them to come back to you if they ever needed anything done again. If you had to choose paying the same price between two companies and one lets you have fun? I'd choose the one with the fun.

What made you think of this?
What made me think of this......I have yet to run into a boy/girl/man/lady, who, although they might not admit it, would throw the suit in the corner jump on a machine and get dirty. I think for the most part it's the kid in us all, which is why I love my work so much, I play in the dirt every day and make money at it.

If I was doing a job at your house and showed you how to help me, say use my excavator to do something....my network just increased as I know you would tell just about every person you know.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #8  
Old 10-02-2010, 10:09 AM
B-2 Lawncare B-2 Lawncare is offline
new member
 
Join Date: Feb 2010
Posts: 191
Rep Power: 0
B-2 Lawncare is on a distinguished road
Default

I would never let a client run a piece of my equipment, no matter how short of help I was. I won't let a new guy run anything but a weed-eater or a snow shovel until they have proven themselves to me. I can size up people very fast, I have 12 years as a supervisor in the oil-fields and have been in charge of millions of dollars worth of equipment and the guys who ran it. I was the guy on site, billing and dealing with the client. I had to be able to make snap decisions with millions of dollars on the line. Its all about money: time not spent pumping = money. So I run my bussiness like I ran my crew and equipment in the patch. If we aren't working than I am not making money. I have a time-line for each job and try to give a little leeway in my time-line for that job. I map out each week Monday to Friday. and in that week, each job is allotted so much time. My guys know this and work hard to stay within the plan for the week.

Letting a client on a piece of equipment might put a smile on their face but its going to slow me down. And I don't care how well you watch someone, it only takes a split second to have an accident. I'm assuming that because he doesn't have safety glasses or a hardhat on, he isn't wearing a seat-belt either. What would happen if that guy went really fast and came to a sudden stop? That rock on the box scraper could kill him. I am sure that if you have a competent operator on there that it is not an issue, but with a guy who has never run equipment.... (SAFETY FIRST). I would hate to have to explain to OSHA that I was letting an unskilled client run a piece of equipment without proper safety equipment, insurance and training.

My clients hire me for three reasons: One, they don't want to do it or they don't have the time to do it themselves. Two, they don't have the equipment to do it, and three, they don't have the skill to do it. I don't mind a client looking in on what we are doing or even asking to change something, but if they come into the working area then work stops. Not worth the risk in my book.
Reply With Quote
  #9  
Old 10-02-2010, 06:56 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default

Quote:
Originally Posted by B-2 Lawncare View Post
I would never let a client run a piece of my equipment, no matter how short of help I was. I won't let a new guy run anything but a weed-eater or a snow shovel until they have proven themselves to me. I can size up people very fast, I have 12 years as a supervisor in the oil-fields and have been in charge of millions of dollars worth of equipment and the guys who ran it. I was the guy on site, billing and dealing with the client. I had to be able to make snap decisions with millions of dollars on the line. Its all about money: time not spent pumping = money. So I run my bussiness like I ran my crew and equipment in the patch. If we aren't working than I am not making money. I have a time-line for each job and try to give a little leeway in my time-line for that job. I map out each week Monday to Friday. and in that week, each job is allotted so much time. My guys know this and work hard to stay within the plan for the week.

Letting a client on a piece of equipment might put a smile on their face but its going to slow me down. And I don't care how well you watch someone, it only takes a split second to have an accident. I'm assuming that because he doesn't have safety glasses or a hardhat on, he isn't wearing a seat-belt either. What would happen if that guy went really fast and came to a sudden stop? That rock on the box scraper could kill him. I am sure that if you have a competent operator on there that it is not an issue, but with a guy who has never run equipment.... (SAFETY FIRST). I would hate to have to explain to OSHA that I was letting an unskilled client run a piece of equipment without proper safety equipment, insurance and training.

My clients hire me for three reasons: One, they don't want to do it or they don't have the time to do it themselves. Two, they don't have the equipment to do it, and three, they don't have the skill to do it. I don't mind a client looking in on what we are doing or even asking to change something, but if they come into the working area then work stops. Not worth the risk in my book.
I respect your opinion but totally disagree.

I do all the commercial demo's for John Deere and I let people run machines that cost up to $240,000 who have little to no experience.

I have 18 employees whom I have trained, it's not rocket science to operate any of this gear and what I am doing must be working I started this company in April of last year, I have been offered 1.6 million for it, letting kids, clients etc operate your equipment is a marketing tool, if you don't see it that way, that is cool, but I know what works.

When I am getting $165.00 an hour on a site, I couldn't;t care less how fast or slow the client is, and since I have been operating this gear for over 32 years mainly as a hobby, and built multi million dollar companies, I too can read people.

Hard Hats on a CUT, that is not even an OSHA requirement, and he DOES have a seat belt on, this tractor will not even start until it is enguaged....
__________________
Andy
Halifax, Nova Scotia

Last edited by picframer; 10-02-2010 at 07:00 PM.
Reply With Quote
  #10  
Old 10-02-2010, 09:49 PM
MountainViewGreenskeeper's Avatar
MountainViewGreenskeeper MountainViewGreenskeeper is offline
Senior Member
 
Join Date: Jan 2010
Location: Mesa, AZ
Posts: 473
Rep Power: 6
MountainViewGreenskeeper is on a distinguished road
Default

Well im not sure gettin gin the middle of this is the best of ideas but an outsider looking this is what I have to say. In a way you are both right but each individual is going to run things the way they see fit.

I personaly I wouldnt let a customer run a piece of equipment. Especialy on that size. I too barely trust new employees to do so.

I also do not see that rock moving unless the CUT rolls over. Granted I have maybe only 200 hrs on similar equipment not enough to really call experience, but I doubt the tractor can get going fast enough followed by the rapid stop you stated to cause movement.

Enjoy your sunday gentlemen.
__________________
Colton
Mountain View Greenskeeper proudly offering yard care in the East Valley of Arizona.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
I woke up this morning and announced "ah, this is going to be a short day" mark123 Trials & Tribulations - The drama of running a business and of life. 3 04-30-2010 11:01 AM
Turn Long URL into Short Ones pnplawn Search Engine Optimization and Website Design Discussions. 1 10-23-2007 06:07 PM
A short video on a lco Steve General Talk 2 08-29-2007 06:13 PM
Behind the Scenes of my short film UnitedEnvironment.com General Talk 8 07-22-2007 11:00 PM
Wordy or short but sweet ads? Steve Lawn Care Marketing & Post your marketing material for review! 0 01-15-2007 10:11 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Covering a landscape...
Dan Tanner
Today 09:01 AM
Today 02:40 PM
by SGL1
1 37
Billing methods
jcurr33
03-26-2015 01:33 PM
Today 02:38 PM
by SGL1
7 182
bidding a cemetery....
NPM_LLC
Yesterday 10:56 AM
Today 01:18 PM
by jrs.landscaping
5 104
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
Today 12:50 PM
by SC93
3 377
35,000 Eddm
greenscaper123
03-18-2015 12:51 PM
Today 12:32 PM
by SC93
19 510
Bid for large home...
lxarth
03-22-2015 11:06 AM
Today 12:31 PM
by kslawn
9 328
Weed and Feed
robkattankate
03-19-2015 09:00 PM
Today 08:42 AM
by Dan Tanner
5 385
Ferris FW35 questions
Chilehead
03-10-2015 08:31 PM
Yesterday 03:14 PM
by Dan Tanner
5 391
First big mower decision?
SGL1
Yesterday 08:58 AM
Yesterday 08:58 AM
by SGL1
0 65
Employee job training...
brookline
12-15-2014 07:15 PM
Yesterday 08:43 AM
by biglee
28 2,408
Mower vs lot size advice
jcurr33
03-25-2015 09:29 PM
Yesterday 08:37 AM
by Dan Tanner
5 192
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
Yesterday 08:25 AM
by SGL1
11 539
Trepidation about...
michellemarvin
03-23-2015 07:46 PM
Yesterday 05:35 AM
by Dan Tanner
2 167
How do you get...
ESREVER
03-25-2015 01:30 PM
Yesterday 12:18 AM
by lxarth
7 203
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
03-27-2015 11:42 PM
by lxarth
15 3,446
hoa bid need help
bigdaveha12
03-24-2015 08:29 PM
03-27-2015 11:17 PM
by lxarth
6 237
introducing myself
chris2500hd
03-24-2015 11:16 AM
03-27-2015 02:02 PM
by Steve
8 232
Commercial Jobs
CurbAppeal1
03-25-2015 04:22 PM
03-27-2015 12:29 PM
by biglee
5 196
Flag or no flag
Matther777
03-24-2015 02:41 PM
03-27-2015 12:25 PM
by biglee
10 343
Office Administration...
Girlfriend
03-26-2015 05:40 PM
03-26-2015 05:40 PM
by Girlfriend
0 217
Is this tree beyond help?
SGL1
03-22-2015 05:35 PM
03-25-2015 08:55 PM
by SGL1
14 630
Opinions on truck wrap
Trupro
02-28-2015 03:21 PM
03-25-2015 07:54 PM
by Trupro
33 1,583
The New Wave!!!! Read...
Jamesw86
03-22-2015 08:33 PM
03-25-2015 02:50 PM
by Steve
10 321
grass in the gas tank
robkattankate
03-23-2015 04:37 PM
03-25-2015 02:36 PM
by Steve
5 198
Helping others
hansenslawncare
09-15-2011 08:50 PM
03-25-2015 02:33 PM
by Steve
11 2,668
DOT Number
acrajchel
03-20-2015 05:56 PM
03-25-2015 02:28 PM
by Steve
7 364
Michelin x tweel.
apmAkron
03-23-2015 04:22 PM
03-24-2015 12:40 PM
by Steve
3 147
spike aerator???
Bradcook21
03-21-2015 01:55 PM
03-24-2015 10:32 AM
by acrajchel
4 229
Hello from Maryland
michellemarvin
03-23-2015 12:44 PM
03-23-2015 07:33 PM
by michellemarvin
2 143
hello from south GA.
CCandALawnCare
03-23-2015 03:46 AM
03-23-2015 07:06 PM
by CCandALawnCare
2 135
Say Hello !!!
Steve
03-19-2007 11:18 AM
03-23-2015 06:14 PM
by jethro
1,218 380,175
Is anyone doing mosquito...
BWild
01-27-2015 11:30 AM
03-23-2015 12:28 PM
by Steve
9 852
Should i take on this...
christw
03-17-2013 01:23 PM
03-22-2015 09:02 PM
by ExtremeLawncareServices
36 7,579
mower stalls when...
boog
03-19-2015 08:20 AM
03-21-2015 08:13 PM
by Wolf4dk
7 277
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
03-20-2015 10:00 PM
by ExtremeLawncareServices
32 3,717
Hello Emily Reyes from...
Webster14829
03-20-2015 11:23 AM
03-20-2015 03:36 PM
by Steve
2 186
Finally going to give it...
jcurr33
03-12-2015 08:09 PM
03-20-2015 03:31 PM
by Steve
10 563
Weed id?
SGL1
03-17-2015 08:20 PM
03-20-2015 02:37 PM
by Steve
6 290
Mobile small engine...
luckylogger
03-15-2015 02:05 PM
03-20-2015 06:17 AM
by jrs.landscaping
15 494
Brad Cook 21
SC93
03-16-2015 10:40 PM
03-19-2015 09:04 PM
by Bradcook21
4 379
honest opinion please
uppercut
02-17-2015 01:30 AM
03-18-2015 02:55 PM
by Steve
15 1,336
Repair or replace the...
lxarth
12-17-2014 04:07 PM
03-18-2015 02:49 PM
by Just for Cuts
21 2,039
new to the site
bigdaveha12
03-17-2015 09:13 PM
03-18-2015 02:33 PM
by Steve
1 213
Small dovetail truck...
ExtremeLawncareServices
03-04-2015 06:47 PM
03-17-2015 10:14 PM
by ExtremeLawncareServices
17 873
New Site Hows it look
Infinitelawn
03-16-2015 10:32 AM
03-17-2015 08:15 PM
by SGL1
3 292
mulch questions
Bradcook21
03-08-2015 08:37 AM
03-17-2015 07:00 PM
by Bradcook21
23 1,010
Scag hydro w/b frame...
Just for Cuts
03-11-2015 03:32 PM
03-17-2015 06:37 PM
by lxarth
11 536
Buy new or used?
lxarth
12-26-2014 09:50 PM
03-17-2015 06:11 PM
by lxarth
14 1,722
New to 2015
Infinitelawn
03-16-2015 08:29 AM
03-17-2015 11:47 AM
by Steve
4 301
Pulling trailer was...
SGL1
03-07-2015 07:14 PM
03-17-2015 08:11 AM
by SGL1
30 1,162
» Popular Tags
ad landscaping aerocore apartment bid apartment lawn care estimate applying auger billy goat brushcutter blowout bob villa bush commercial contract help curb appeal services deliquentaccounts demonstration design ditches door hangers employee problems estimate facebook foreman google gravely growing a lawn care business hardscapes how to hydraulic jobs john deere quik trac landscape services lawn lawn aeration lawn care lawn care busines plan lawn care business seo lawn care business website lawn care business website seo lawn care website lawn care website seo lawn mowing managing a lawn care business marketing marketing secrets more customers business mulch new mower ordinance patio install per hour service scag v-ride scripts search engine optimization secrets to landscaping seo shreaded snow plowing sq ft starting a lawn care business steep lawns theft toro tractor auger trailer mate pro up sell employee web design website won't return wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:14 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:14 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy