Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Introduce Yourself

Introduce Yourself Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!

New and wanted to say hello!


Introduce Yourself

Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!
Reply
 
Thread Tools Search this Thread
  #1  
Old 09-24-2010, 06:18 AM
MrLank MrLank is offline
Member
 
Join Date: Sep 2010
Location: Des Moines Iowa
Age: 32
Posts: 44
Rep Power: 4
MrLank is on a distinguished road
Default New and wanted to say hello!

Let me tell you if I would of known about this site about 3 months ago, I would of been in heaven. Just finished the Class 1 - Lawn Care Business guide and was very informative. My name is Chris and about 5 months ago I was laid off from my job. I am 27/married and I have 21 month old twins(girl and a boy.) I applied at around 20 to 30 jobs in my old field of commercial truck driving with no luck. I'm one of those guys that has always provided and was killing me not bringing any money in. We had some money put back and I threw around the idea of starting my own business. Wife wasn't all in at first and still might not be lol. I've always taken pride in my lawn and landscape. Its that feeling when you done with it, and you just walk around on the sidewalk thinking to yourself "thats a damn nice looking lawn." Waiting for my first customer before I spent any money and never looked back. Started my business late, June 7th to be exact. I bought a 42" Toro Timecutter and a 34" cub cadet which was used(for fenced in backyards.) Ordered shirts/business cards/quick books/2 signs/2 car magnets. Posted on every possible free advertisement site. Currently I have 21 weekly customers with 8 about 1 and a half weeks and 2 small commercial accounts. Within the last couple of months though I have serviced 56 people. Many were due to the heat wave or mower broke, things of that nature. Most of which were just a one time thing but I started reading this forum a little over a week ago and sent out the Thank You letters. I've had multiple responses from those one time customers asking for other services(gutter cleaning/mowing again/bush trimming/ etc.) Finished my snow removal contracts last week and sent out a letter stating..."summer may be almost over but still a lot of work needs to be done. If interested in fall clean-up or gutter cleaning give me a call. Winter is right around the corner and I’d be more then willing to take care of your drive, so you don’t have to pick a shovel up at all this winter. Contracts for per clearing or seasonal (payments spread out monthly for 6 months) available." Sign 2 seasonal contracts yesterday for $850 each.

From my experience is if lawn care is something that you love and really enjoy to do, your customers will notice that with every attention to detail that you put into their lawns. Although I am just now stumbling onto this site, I must say if anyone was going to get into lawn care business then this would be the site to come to. Currently I have my brother in lawn working on my site and I'd be more then willing to link up with this forum. So much useful information.

Although things have been going so good, there is still a lot of work to be done. Going to try and get as many certificates as possible before next lawn seasons. That also depends on whether Iowa will get killed again with another huge snow fall.

Well thats my story. Wanted to say "Hi" and look forward to getting to know a lot of you guys as well as bounce any ideas I might have off your intelligent minds.

Chris
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 09-24-2010, 05:44 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,303
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Hi Chris,

Welcome to our forum!

You seemed to have done really well with everything! We see many new business owners have such a tough time finding new customers and getting things started, what do you attribute your ease of growth with?

What do you feel most new business owners need to do more or less of in order to grow?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 09-25-2010, 12:05 AM
MrLank MrLank is offline
Member
 
Join Date: Sep 2010
Location: Des Moines Iowa
Age: 32
Posts: 44
Rep Power: 4
MrLank is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Hi Chris,

Welcome to our forum!

You seemed to have done really well with everything! We see many new business owners have such a tough time finding new customers and getting things started, what do you attribute your ease of growth with?

What do you feel most new business owners need to do more or less of in order to grow?
I don't know if there is once specific thing that I can attribute my growth to. I think that you have to put yourself ALL IN. I don't own any special certificates, or anything of that nature. One thing that I do own is the knowledge of lawns. When I decided that I was going to start my business and I was just waiting for the first person to call, I'd be online reading up on anything and everything to do with lawn care. I go the extra mile for every customer. I offer many incentives. All but 4 of my accounts came from referrals. Any customer that wanted more then a one time mow, has stuck by my side. Go the extra mile for every customer. I treat every lawn like my own and like I'm being watched. Let me give you an example of what I saw today....Local company guy is on his zero turn, stops and picks up a cup that was in his way. Rather then set it at his feet and ride with it until he could dispose of it, he tossed it back behind him where he had already driven a path. Whether you know someone is home or not because it doesn't really matter. Some little things like piling limbs and taking them with you when you leave. Pulling a couple overgrown weeds. Edging the lawn when not asked to. ALL customers notice these things. Any new customer that you leave a business card with, give a couple extra. If the NEW customer isn't home when you serviced their account, call them later that night and ask them If the lawn looked good or if there is anything else that they needed done in the yard. Not many businesses call you that day to make sure you are satisfied with you purchase. Talk to them and make sure they know that their needs come first. You might be considered the "spe******t" in lawn care but the customers are always in the driver seat. You just need to make sure you are their friend in the passenger seat and not one of those annoying back seat drivers.

If someone is referred to you from a current customer, give that customer $5 off their next mow. If you have someone willing to sign a seasonal mowing contract, offer them 10% off if they sign up before a certain date or 5% off if they refer someone. 10% really isn't that much but in the customers eyes it means alot... ex: 35mow x 32 average mows in a season = 1120 x .10 customers discount = 112., So your still making $1000 and still have the chance of them referring you.

Must go sorry. Anymore questions just ask!

Thanks,
Chris
Reply With Quote
  #4  
Old 09-25-2010, 04:09 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,303
Rep Power: 10
Steve has disabled reputation
Default

With your seasonal mowing contract discount, do you offer the 10% off if they prepay for the year or is that 10% off each payment if they sign up by such a date?

Also have you ever been in a situation where you get one customer referring multiple new customers and wanting multiple referral discounts? What would be the best way to deal with?

Do you find customers are really focused on getting their referral discount or are they simply happy to refer you just because they like the work you do?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 09-26-2010, 09:38 AM
MrLank MrLank is offline
Member
 
Join Date: Sep 2010
Location: Des Moines Iowa
Age: 32
Posts: 44
Rep Power: 4
MrLank is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
With your seasonal mowing contract discount, do you offer the 10% off if they prepay for the year or is that 10% off each payment if they sign up by such a date?

Also have you ever been in a situation where you get one customer referring multiple new customers and wanting multiple referral discounts? What would be the best way to deal with?

Do you find customers are really focused on getting their referral discount or are they simply happy to refer you just because they like the work you do?
I didn't sign any seasonal contracts because I started so late, but I did just do it on 3 snow removal contracts. I'm advertising that if my customers sign a seasonal contract before Oct. 15th they'll receive the 10% discount off.

I did have one customer refer 4. They were all neighbors. She was paying $40 for her lawn and I knocked it down to 25. I was making $160 just off her neighbors a week so I figured It was worth it. Now if I was going to have to travel to multiple houses that she referred, then I would of put a limit of 2 discounts for referrals.

I haven't ran into that situation yet. If a new customer calls me, first thing I ask is how they heard about my services. If they say that joe schmo referred them then I just automatically log into my quick books and take the $5 off. Then I send the customer who referred them a letter thanking them and that I lowered their weekly rate. Then I send the new customer a letter saying welcome and offer them the $5 off for a referral.
Reply With Quote
  #6  
Old 09-27-2010, 09:09 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,303
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I did have one customer refer 4. They were all neighbors.
This is just amazing! You are going to be swamped with customers in no time! Do you have plans on how you are going to handle all this as it grows?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Just wanted to say hey! maxs2000 Introduce Yourself 1 09-02-2010 01:07 PM
Wanted to say hello nate50265 Introduce Yourself 1 06-23-2010 12:12 PM
just wanted to say hi R&B Enterprise Introduce Yourself 4 08-31-2008 11:28 PM
wanted to say hi jayhawklawn Introduce Yourself 11 06-02-2008 12:57 PM
Help not always wanted Steve GopherHaul Lawn Care Business Show, Video, Book & Podcast Discussions. 0 03-26-2007 01:25 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Help pricing cut down 7...
Bradcook21
Yesterday 11:17 PM
Today 03:16 PM
by jrs.landscaping
4 55
Stihl engine isn't...
Marcintosh
08-12-2014 08:30 PM
Today 02:46 PM
by Just for Cuts
9 338
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
Today 02:00 PM
by stevef1201
6 193
Walk Behinds and Texas...
SGL1
Yesterday 03:53 PM
Today 12:51 PM
by Steve
1 71
Lawn needs top soil What...
jymie
Yesterday 11:01 AM
Today 12:43 PM
by Steve
3 96
Softball field
kslawn
08-15-2014 09:28 AM
Today 07:02 AM
by kslawn
15 461
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 04:21 PM
by ExtremeLawncareServices
110 6,440
How do I approach...
Bradcook21
08-21-2014 01:48 AM
Yesterday 05:08 AM
by Billy Goat
12 374
Tender Process
M2Dave
08-24-2014 12:31 PM
08-25-2014 04:14 PM
by Steve
2 123
Grass hopper mower
ExtremeLawncareServices
12-05-2013 08:51 AM
08-25-2014 04:02 PM
by Steve
26 3,743
Need help pricing basic...
Bradcook21
08-22-2014 01:21 AM
08-22-2014 01:05 PM
by Steve
2 173
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
08-22-2014 01:01 PM
by Steve
6 236
yearly contract help...
jrob0691
08-21-2014 04:09 PM
08-22-2014 12:48 PM
by Steve
1 131
Pampas bushes
Bradcook21
08-22-2014 01:30 AM
08-22-2014 07:17 AM
by grassdoctore
1 114
2014 Gie-expo
ExtremeLawncareServices
08-19-2014 11:22 PM
08-21-2014 08:50 PM
by phlawncare
2 158
Fuel Can Spouts
Shark1611
08-16-2014 09:09 AM
08-21-2014 08:23 PM
by SGL1
11 382
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
08-21-2014 05:03 PM
by stevef1201
6 661
Hello
M2Dave
08-21-2014 12:32 AM
08-21-2014 01:38 PM
by Steve
1 113
New Landscaping Business
rekon32
08-16-2014 02:26 PM
08-21-2014 12:33 PM
by SouthallMowing
8 441
Downed Tree Chop Bid
WesleySnips
08-16-2014 03:47 PM
08-20-2014 01:44 PM
by SGL1
10 416
60 inch honda/bunton...
pblawncare
08-17-2014 11:30 AM
08-18-2014 03:19 PM
by Steve
2 181
Replacement Parts -...
nicholas-KC
08-16-2014 08:40 AM
08-18-2014 03:16 PM
by Steve
4 275
Preparing the soil
Billy Goat
08-16-2014 06:18 PM
08-18-2014 03:01 PM
by Steve
1 186
What to pay help
phlawncare
08-04-2014 08:33 PM
08-18-2014 10:33 AM
by jrs.landscaping
29 998
Hello
Jeff1
08-07-2014 11:18 PM
08-15-2014 11:53 PM
by Jeff1
11 489
Lie #2 RESIDENTIAL...
ExtremeLawncareServices
01-06-2014 05:02 AM
08-15-2014 01:46 PM
by mattthelawnguy
54 6,562
Need help 30 HP koler...
Shady Grady
08-01-2014 03:31 PM
08-15-2014 08:46 AM
by kslawn
18 670
New Boomless Sprayer!
BlackRain75
01-03-2014 01:01 PM
08-14-2014 02:37 AM
by BlackRain75
12 1,838
first year update
cmdlawncare
08-12-2014 05:41 PM
08-13-2014 03:29 PM
by Steve
1 283
Hello from Jacksonville,...
JM Lawn Care
08-10-2014 07:15 AM
08-13-2014 07:04 AM
by Sprinkler Buddy
9 387
Hello everyone new to...
maddyandrays
08-11-2014 04:51 PM
08-12-2014 08:58 PM
by Shark1611
2 236
Walk behinds
hpruitcei
08-07-2014 06:28 PM
08-12-2014 02:35 PM
by mattthelawnguy
7 496
New name help
stevef1201
08-10-2014 04:27 PM
08-12-2014 12:03 PM
by Steve
6 384
my little green dilemmas
Lawn Techie
08-03-2014 11:47 AM
08-11-2014 01:20 PM
by Steve
7 495
what the best...
CleanCutsLLC
08-02-2014 01:02 AM
08-11-2014 01:16 PM
by Steve
6 508
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
08-11-2014 01:19 AM
by ExtremeLawncareServices
13 782
Covering all the bases
janslawncare
08-08-2014 10:11 AM
08-08-2014 01:41 PM
by Steve
1 328
New from Florida
ADE
08-06-2014 08:40 PM
08-08-2014 01:32 PM
by Steve
4 401
JOB - Landscape Install...
janslawncare
08-08-2014 10:06 AM
08-08-2014 10:06 AM
by janslawncare
0 284
Battery power tools or...
Steve
08-07-2014 12:24 PM
08-07-2014 05:18 PM
by mattthelawnguy
2 291
My client just told me...
Greg'slawnandlandscape
08-04-2014 08:39 AM
08-06-2014 11:14 PM
by grassdoctore
12 633
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
08-06-2014 02:03 PM
by Steve
13 1,266
Mowing the hills
EyeCatchersNow
07-08-2014 12:22 PM
08-06-2014 01:40 PM
by Steve
20 1,493
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
08-06-2014 10:29 AM
by eastsidelandcare
5 678
Late charge
Simon Abousaada
07-30-2014 07:23 PM
08-05-2014 06:46 PM
by TheBeast
12 896
buy out a lawn care...
rvezakis
08-05-2014 01:38 PM
08-05-2014 06:40 PM
by TheBeast
10 625
Please help
unitedlawncare48867
03-26-2014 08:29 PM
08-05-2014 05:27 PM
by TheBeast
27 1,696
Help with Estimate
donslawns
08-02-2014 09:10 AM
08-05-2014 02:24 PM
by Steve
6 547
Stuck again!!!!
Greg'slawnandlandscape
08-01-2014 11:02 PM
08-05-2014 09:05 AM
by Greg'slawnandlandscape
10 537
Mow and leaf cleanup bid
SGL1
07-29-2014 07:28 PM
08-05-2014 07:22 AM
by petscanning
25 1,087
» Popular Tags
4wd 34'' advertisement apartment complex article marketing auger bid blades butterfly gardens charge credit card customers estimate exmark ferris first truck georgia gopherhaul grass gravely growing a lawn care business health holiday holiday decorating how much to charge john deere quik trac kansas city landscape services lawn lawn care lawn care busines plan lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn care website seo leaf lighting marketing mechanic monthly mow mulch mulch price new buisness new business patio install payment podcast property management company pto scag schedule scripts seo snow plowing starting a business start up lawn care business stihl theft toro toro grand stand trailer tree care trimmer rack walker winter winter services
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 03:40 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 03:40 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy