Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

I love my customers :)


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #1  
Old 07-29-2010, 07:08 PM
MAKLawnCutter MAKLawnCutter is offline
Senior Member
 
Join Date: Apr 2010
Location: Central FL
Age: 30
Posts: 249
Rep Power: 5
MAKLawnCutter is on a distinguished road
Thumbs up I love my customers :)

So. We all have customers that we love, and we hate.

I have 48 contracted (weekly/bi-weekly) accounts that i take care of. I pump them out in 3 days usually, have done it in 2 but, couldnt move afterwards.

Anyways, TODAY!

I dropped the news on my mother, that she is going to be a "grand mother..."
You would assume she was EXTACTIC. Negative! I havent been with my GF for more than 8months, and she is close to 4 months pregnant. She said some VERY mean things, meaner than i expected in my "****tie responce" idea i had in my head. Like, SHE BLEW THE HELL UP! I was at my last lawn today (pumped out 17 today *thumbs up*). I was at my last lawn (18 if you arent keeping up). And my customer saw me on the phone, saw the hand run through the hair and pinch the upper nose. Came out with a pair of cold Zeph bottles of water and told me to sit down. Asked me what the problem was... (is a retired phsycologist) i cracked a joke and he said he wouldnt bill me. I vented and actually cried in front of a customer. Was one of the most difficult days cutting lawns i have had (mentally).
I had billing ready for him, and awesomely enough, he had a check ready for me (and the last three months ive let him slide). He even had a tip on it. He doesnt know it but, im making July fo' free after todays littling issue. He also told me to take the rest of the day off and relax. So, i did, ill cut his lawn on Saturday morning before my clean up job i have scheduled.

The thing i dont know about my Mother is, why she is like she is. She has never really had the ut-most-confidence in me. We had a really bad outting when i was 17 and my father passed away. So, maybe thats the issue, im relentless to forgive her for kicking me out at 17 and she is relentless to accept i make more money that her . LMAO.

ON THE UPPER HAND FOR TODAY! I showed up to a basic service call (BSC) and landed three new contracts . All three paid me up front for two months; 7 months in, i have gone from my original 4, to 48, that is like 12x what i started with. I have never pushed upsells on anyone, i let them come to me. I do the work and leave them be. :P

Enough rambling from me. My customers are awesome, bottles of H20 always make me more happy than a tip
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 07-29-2010, 08:28 PM
Jack Rabbit Jack Rabbit is offline
Senior Member
 
Join Date: Mar 2010
Location: New Mexico, USA
Posts: 125
Rep Power: 5
Jack Rabbit is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
17 yards in a day? Awesome.

I've had customers give me Gatorade, stew, sandwiches, and an antique wooden ladder.
Reply With Quote
  #3  
Old 07-29-2010, 08:37 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Well for what it's worth Congradulations to you and your better half and I wish you the very best!
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #4  
Old 07-29-2010, 09:11 PM
The Cleaning Doctor's Avatar
The Cleaning Doctor The Cleaning Doctor is offline
Senior Member
 
Join Date: Nov 2009
Location: Helena, MT
Posts: 927
Rep Power: 6
The Cleaning Doctor is on a distinguished road
Default

Congratulations. That little one will definitely bring a joy to your life that nothing else can.

As for your mom, mine left when I was 6 and I did not see her again until I was 18. She will eventually come around. Just give it some time. Keep your head up as you have something to be proud of. A new family and a successfully growing business.
__________________
Pat
Reply With Quote
  #5  
Old 07-29-2010, 11:49 PM
DillonB92's Avatar
DillonB92 DillonB92 is offline
Senior Member
 
Join Date: Jul 2010
Location: Memphis, TN
Posts: 197
Rep Power: 5
DillonB92 is on a distinguished road
Default

hey man i am only 17 now. Lets just say my nephew had is first birthday party this past weekend. Man when my sister told my mom she was pregnant she blew up like the grand finale at disney world. She was Explicit and madder than heck. She slowly started being ok with it. When the baby was born it was like pissssssed offff................baby's birthday....... HAPPIER THAN EVER. It was a complete 180 degree switch. Now she spends every second she can with the baby. Shoot i'm lucky to even get too hold him for 5 min. Your mom will come around trust me. I work at baskin robbins part time and i have my regular customers that come in and talk to me as i am serving up their 5 quarts of ice cream. It takes about 10 min to pack a quart because you know they have to pick the hardest ice cream.But one woman had same thing happen to her. Then i met her mother. After a while she quit coming in and then came in last week. I asked how her daughter was and the baby and she like I wasn't excitied at all at first but now i can't freaking wait. Don't worry about your mom man. She'll come around. Its deff just because you make more than her. lol
Reply With Quote
  #6  
Old 07-30-2010, 10:07 AM
MAKLawnCutter MAKLawnCutter is offline
Senior Member
 
Join Date: Apr 2010
Location: Central FL
Age: 30
Posts: 249
Rep Power: 5
MAKLawnCutter is on a distinguished road
Default THanks guys

Yeah, i am totally excited about becoming a dad. She has a 3yr old that calls me dad. And i love her daughter like no other. *coughwithallthegirlsivehadunprotectedwithyoudimag ineidhaveonebeforenowandthisgirlieveplayeditsafewi th*

And Dillion. Being 17, working two jobs... dont burn your self out bro.

i work two jobs, i cut lawns 3 - 4days a week
i manage a pizza shop 2 -3 days a week. Exhausting.

I have sundays off to keep my sanity which has seemed to fail lately, im still a nervous break. I hope FL sees a hurricane so i can sit in a hotel room with my two special ladies for a few days as it passes. Be a short vacation.
Reply With Quote
  #7  
Old 07-30-2010, 03:18 PM
robgee05 robgee05 is offline
Member
 
Join Date: Mar 2010
Location: newfield nj
Posts: 95
Rep Power: 5
robgee05 is on a distinguished road
Default

@ 26 Mak you sure cant worry about what Mom thinks. My daughter attended my college graduation when I was 22. I have worked 2-3-4 jobs. It will all work out in the end, if you work at it. You seem to be doing well for yourself. My daughters 13 now her brother 10 and Ive been married 12 LOL. But my wife and I worked hard, have good jobs and a small business. And life is good. Im not gonna bad mouth my mother or mother in law. But the best advice I can give you is this. Turn off the negative and nay sayers and only take advice from those doing better than you. Good luck and congrats.

Rob
Reply With Quote
  #8  
Old 07-30-2010, 05:16 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,688
Rep Power: 10
Steve has disabled reputation
Default

Everyone has ideals for YOU. Mom, dad, sister, cousin, nephew, neighbor. When you don't walk the path they envisioned you walking, they get mad. What can you do though? Try to conform to anyone's ideal and you will make yourself unhappy doing it.

All you can ever do is follow your path and take your own journey in life. Some may approve and that is great. Some may not approve and that's ok too.

Congratulations on being a future dad and keep us posted on how it is all going. For every one person on here who talks about an issue, there are hundreds more who are dealing with it and afraid to bring it up.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 07-30-2010, 06:32 PM
DillonB92's Avatar
DillonB92 DillonB92 is offline
Senior Member
 
Join Date: Jul 2010
Location: Memphis, TN
Posts: 197
Rep Power: 5
DillonB92 is on a distinguished road
Default

haha heard that about the Hurricane. I think this past week was the first it has rained here since may. The grass was drying up and stoped growing.
Shoot man i know its hard! since this is my first year i can't even begin to think how much free time i am going to have once school starts back in two weeks. I mean really i got burnt out on baskin robbins a while back. It is just crazy. I guess there is only so much ice cream you can scoop and only so much of rude customers having a bad day you can take while Scooping their stuff too. When i turn 18 and finally get my truck paid off I am probably going to switch to bass pro or lowes. I would like to work just mowing yards but once winter hits i don't know what i would do. I am trying to move out when i graduate but thats going to take a lot of money.

Man hang in there! Good luck!
Reply With Quote
  #10  
Old 07-31-2010, 03:42 AM
MAKLawnCutter MAKLawnCutter is offline
Senior Member
 
Join Date: Apr 2010
Location: Central FL
Age: 30
Posts: 249
Rep Power: 5
MAKLawnCutter is on a distinguished road
Default

im stoked .

I saw a guy out today doing a commercial job with his little son, probably 6 or 7. i dont think ill be doing the same but, i can envision the "daddy, i wanna go to work with you"

And 17lawns in a day, alone is not fun ride. 7am to 8pm, with a 20min lunch, 3 gallons of water and SPF100. Makes the entire day awesome . When i started i could barely do 4 in 7 hours, now im pumping out a lot more. I love this industry.

matt
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Love the View picframer General Talk 5 05-25-2010 05:49 PM
Gotta love it justin_time General Talk 5 04-06-2010 05:54 AM
I love old ladies. CHEESE2009 General Talk 1 05-06-2009 07:07 AM
Doing what you love Steve General Business Discussions 0 11-26-2006 02:39 AM
I love yours site General Business Discussions 0 05-09-2006 09:55 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
Yesterday 09:45 PM
by ExtremeLawncareServices
189 16,585
Georgia Boys!
Chilehead
12-18-2014 10:23 PM
Yesterday 09:36 PM
by Chilehead
2 68
I'm BACK!
SuperiorPower
12-16-2014 11:08 PM
Yesterday 08:21 PM
by jrs.landscaping
5 179
Employee job training...
brookline
12-15-2014 08:15 PM
Yesterday 07:48 PM
by SuperiorPower
9 288
Hello from Md
homey
12-17-2014 06:55 PM
Yesterday 06:00 PM
by homey
5 150
Repair or replace the...
lxarth
12-17-2014 05:07 PM
Yesterday 05:44 PM
by stevef1201
7 195
Has Obamacare helped or...
Steve
12-18-2014 04:37 PM
Yesterday 05:43 PM
by stevef1201
3 87
what do you "love" to...
calebmoss
07-06-2011 10:05 PM
12-17-2014 05:09 PM
by Chilehead
28 8,926
What Fertilizer to Use?
acrajchel
04-07-2014 02:56 PM
12-17-2014 01:11 PM
by Steve
23 2,959
Grass hopper mower
ExtremeLawncareServices
12-05-2013 09:51 AM
12-17-2014 09:40 AM
by SuperiorPower
34 6,108
Peco Bagger
AGPS
11-18-2014 02:20 PM
12-17-2014 09:13 AM
by SuperiorPower
15 1,299
New to Gopher Haul-from...
323k13l
12-12-2014 10:34 PM
12-15-2014 02:58 PM
by Steve
3 277
hi
creteland
12-12-2014 09:06 AM
12-15-2014 01:45 PM
by Steve
5 280
New addition to my small...
googus
12-12-2014 07:36 PM
12-15-2014 07:47 AM
by googus
4 345
Ferris IS700Z
rmccutchan
12-14-2014 01:10 AM
12-14-2014 11:41 PM
by rmccutchan
4 250
Charge what the market...
Billy Goat
12-09-2014 12:39 PM
12-14-2014 06:39 PM
by biglee
20 789
Hi from IL
steveinil
11-25-2014 02:07 PM
12-12-2014 07:18 AM
by steveinil
4 795
Utility Company Right of...
eastsidelandcare
12-11-2014 04:54 PM
12-11-2014 04:54 PM
by eastsidelandcare
0 270
leaf removal
Double J LLC
10-03-2014 05:24 PM
12-11-2014 04:50 PM
by eastsidelandcare
33 4,060
suggestions on full lawn...
Brian3137
12-10-2014 07:18 PM
12-11-2014 03:41 PM
by Steve
6 383
new to me box truck
jrayb39667
03-06-2014 11:20 PM
12-11-2014 09:43 AM
by Sprinkler Buddy
18 3,352
Hello from SW FL!!
5StarLawnscaping
12-05-2014 02:35 PM
12-10-2014 02:45 PM
by WesleySnips
7 614
Echo pb200 blower fuel...
googus
12-06-2014 09:03 PM
12-09-2014 06:35 PM
by Steve
3 461
Facebook
element009
03-23-2011 09:36 AM
12-09-2014 06:24 PM
by Steve
36 9,788
Are you prepared for the...
Steve
12-02-2014 04:13 PM
12-09-2014 06:22 PM
by Steve
7 884
Email Address Name
Just Cuts
12-07-2014 09:49 PM
12-08-2014 03:15 PM
by Steve
3 418
Inspection form
stevef1201
12-07-2014 10:38 AM
12-08-2014 03:10 PM
by Steve
1 410
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
12-08-2014 12:37 PM
by jrs.landscaping
108 34,162
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
12-07-2014 06:35 PM
by stevef1201
24 1,694
Innovation by mandate
bayoubandit
11-29-2014 01:33 PM
12-06-2014 03:27 PM
by SGL1
12 955
Trying something new,...
ExtremeLawncareServices
09-21-2014 10:07 PM
12-05-2014 11:06 AM
by Steve
9 2,248
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
12-04-2014 01:32 PM
by stevef1201
15 1,436
How many hours is too...
Just Cuts
12-04-2014 09:00 AM
12-04-2014 01:02 PM
by Just for Cuts
6 588
Does this sound like a...
googus
12-03-2014 07:47 AM
12-04-2014 12:37 PM
by Steve
5 668
New website
Chilehead
11-20-2014 04:39 PM
12-04-2014 12:27 PM
by Steve
14 1,215
New website
SGL1
12-02-2014 10:55 PM
12-03-2014 11:17 PM
by BLC7
19 839
Websites, how long...
Dan Tanner
03-09-2014 08:29 AM
12-03-2014 11:12 PM
by SGL1
21 3,225
I Want to buy old...
ExtremeLawncareServices
10-10-2014 11:04 PM
12-03-2014 10:36 PM
by ExtremeLawncareServices
8 1,857
GPS trackers for...
Billy Goat
12-02-2014 06:09 PM
12-03-2014 07:17 PM
by Steve
8 695
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
12-03-2014 06:31 PM
by SGL1
17 1,435
Hiring Subs over Temps
Billy Goat
12-02-2014 06:26 AM
12-03-2014 01:24 PM
by Steve
3 623
Thanksgiving cards
Steve
11-10-2008 11:57 AM
12-02-2014 11:11 PM
by SGL1
11 9,516
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
12-02-2014 02:17 PM
by jrs.landscaping
12 1,474
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
12-02-2014 08:47 AM
by SGL1
6 1,490
old contracts
bayoubandit
11-29-2014 11:10 AM
12-01-2014 11:20 AM
by Steve
3 702
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
12-01-2014 10:54 AM
by Steve
9 1,263
Lawn care truck
Steve
10-10-2009 03:40 AM
12-01-2014 10:45 AM
by Steve
32 15,162
Intuit Quickbooks...
CDLAWNCARE
11-30-2014 10:19 AM
11-30-2014 10:19 AM
by CDLAWNCARE
0 606
Say Hello !!!
Steve
03-19-2007 12:18 PM
11-28-2014 01:36 PM
by Just Cuts
1,196 355,597
Hello from Kentucky
TRV
09-30-2014 06:42 PM
11-28-2014 10:49 AM
by Steve
13 2,309
» Popular Tags
2wd 4x4 apartment complex bark billy goat brushcutter blades bob villa care charge collections edging employee problems equipment rental estimate foreman four wheel drive gopherhaul gravely growing a lawn care business hardscapes hills holiday how much to charge husqvarna hydraulic jobs labor cost landscape services lawn lawn care lawn care business lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn care website seo lighting lighting brass outdoor lights mr dave mulch mulch estimate new buisness new mower past due per hour service podcast pto push versus ride running a business savannah scag v-ride scripts search engine optimization seo shell shreaded small engine repair snow sprayer starting a business toro grand stand trailer trimmer rack truck new used landscape turfgrass consulting up sell employee won't return wood
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 06:50 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 06:50 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy