Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Awesome Customer! Kinda long story..


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 07-30-2010, 10:00 PM
LawnMoore's Avatar
LawnMoore LawnMoore is offline
Mr. Moore
 
Join Date: Jul 2010
Location: Suwannee River Florida
Age: 29
Posts: 288
Rep Power: 5
LawnMoore is on a distinguished road
Default Awesome Customer! Kinda long story..

Recently - a week ago, i recieved a tip from a prospect customer, she says "I do my own lawn and i love it!" i asked is there anyone you could recomend me talking to that may need my services? She says, yea talk to the lady 3 houses down, my son used to help her but hes on the wrong road..

i didnt get to make it there as i had already passed and was on my way around the block, needless to say i asked another homeowner about his lawncare knowing fully that i wasnt even interested in the yard, if i got it fine but he does his own yard, and i was really getting my foot in the door to take down a massive dead tree over his back entrance way! Well im getting off topic, but i got that tree for 300 dollars and it took me 30 minutes to limb it, throw the pole and load it up in the trialer! I got the neibors yard account and the guy 2 houses down!

So back to topic!

I got back to the ladys house that was recomended to me yesterday, i talked to her she was a very upbeat woman but of older age, finally i got a chance to talk to her after she was badgering me about if im cheaper than her other helper i would get the lawn, i simply said, What would you feel comfortable paying me, i will tell you after that if i can do it or not.

She said, pick up the limbs in the front and mow it, ill give you 30 dollars, i said ok i can do that! she wanted me to do it today so i showed up at 9 like she asked, and let her know i was there. I started on the place, i pulled out my bedliner drug it around with the rope attached to it, got all the limbs up, filled it up full! moved to her drive, and mowed. Weedeated after that and was coming around the back with my bedliner to unload it on her burn pile. she stopped me and said, you done a way better job than my other helper, im going to give you 35 dollars and i want you to come tomorrow and mow/weedeat the back yard and ill give you another 35 dollars plus pay you for your gas, how much did u use?

I said i dont know because i wasnt full when i got here, and i couldnt tell you, she said ok im giving you 10 bucks for gas then. then she says if you can rake these leaves out of the flower bed at the end of my place ill give you 20 bucks! i am thinking 20 feet x 2 feet of 1-2 inches of leaves, sweet!

So all in all this is a lot less than 1 acre.. i get 80 bucks for mowing it, it took me about 20 minutes to grab the limbs and about 10 minutes to mow it, thats on the front yard, its treed, the back is clean and treeless!

I think i done great because i would have only told her 50 dollars to mow it all!

Strange but awesome so here now i have a 80 dollar bi weekly mowing account, plus oh i forgot she said if i could fix the leg on her table she will give me 10 more! ( will take me about 3 minutes with my a/c and finish nailer..) some glue as well she said she will pay me back for when i bring the reciept.

Im stoked and i might go try to catch some <"(((*>< later tomorrow!

Edit - I was there about an hour inclusing the client conversations.
__________________
(352)682-3094 Suwannee River, Florida 32680

Visit my site, http://www.lawnmoore.com, Thanks!

Last edited by LawnMoore; 07-30-2010 at 10:20 PM.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 07-31-2010, 07:53 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,386
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
That is a great story!

What do you think are some of the business lessons you learned from all this? How do you feel you will be able to apply these lessons now into the future?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 07-31-2010, 08:20 PM
Hedgemaster Hedgemaster is offline
new member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,772
Rep Power: 0
Hedgemaster is on a distinguished road
Default

It's nice when people take note and appreciate the extra work you do.
Reply With Quote
  #4  
Old 08-01-2010, 01:22 AM
LawnMoore's Avatar
LawnMoore LawnMoore is offline
Mr. Moore
 
Join Date: Jul 2010
Location: Suwannee River Florida
Age: 29
Posts: 288
Rep Power: 5
LawnMoore is on a distinguished road
Default

Im not sure if i learned anything yet,.. except for the coarse that letting the customer tell me there price could work maybe.. However that is my first experience like that. I usually just give a price.

But when they are already playing the broke card or the if your cheap enough card, i will definetly ask them what they are comfortable with paying.

Ill update my next experience like this as soon as it plays out.
__________________
(352)682-3094 Suwannee River, Florida 32680

Visit my site, http://www.lawnmoore.com, Thanks!
Reply With Quote
  #5  
Old 08-01-2010, 04:25 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,386
Rep Power: 10
Steve has disabled reputation
Default

I think it was also a great lesson on asking for referrals. If you didn't ask, you wouldn't have heard anything about them!
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 08-01-2010, 05:42 PM
LawnMoore's Avatar
LawnMoore LawnMoore is offline
Mr. Moore
 
Join Date: Jul 2010
Location: Suwannee River Florida
Age: 29
Posts: 288
Rep Power: 5
LawnMoore is on a distinguished road
Default

Oh yes, that totally slipped my mind, i would say that was an instinct.

When i do door to door, if there not interested but there interested in talking!, i do ask if they know the neighbors, or if they know who owns such and such overgrown lots if there are any around the vicinity.

I also ask questions such as, if they own any rentals, most times they dont, but it helps to get to know potential customers and gives me the chance to feel them out a little bit, also gives me a moment to look and think about anything else i might be able to offer them.

When i turned 16 i got threw right into service calls and door to door marketing for my familys cable tv business, I didnt like it much, but my father was the type of good ol boy to bust my *** when i looked like i didnt like it.., so i learned to suck it up after a couple of meetings and its really paying off now. (like he said it would!)

p.s. - yea i dont get the chance to ask all door to doors as many of you know some ppl are just strange and avoid ppl they dont know like the plague! No thanks, SLAM! lol
__________________
(352)682-3094 Suwannee River, Florida 32680

Visit my site, http://www.lawnmoore.com, Thanks!

Last edited by LawnMoore; 08-01-2010 at 05:45 PM.
Reply With Quote
  #7  
Old 08-02-2010, 05:27 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,386
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I also ask questions such as, if they own any rentals, most times they dont, but it helps to get to know potential customers and gives me the chance to feel them out a little bit,
How does knowing if they have rental properties help?

Also, what other kinds of questions do you suggest asking when going door to door?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Tags
customers

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
what kinda car? PremierLand General Talk 3 04-14-2007 09:10 AM
New To the Site...Kinda MTMoose Introduce Yourself 10 02-23-2007 06:25 PM
awesome pic ritchiem General Talk 1 11-24-2006 10:40 AM
My story Introduce Yourself 3 07-15-2006 10:28 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
This sucks...
Matther777
09-18-2014 04:56 PM
Yesterday 11:14 PM
by Matther777
5 154
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 11:01 PM
by ExtremeLawncareServices
118 8,044
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
Yesterday 05:59 PM
by ExtremeLawncareServices
11 783
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
Yesterday 03:29 PM
by acrajchel
6 950
snowplowing
jshak40
09-01-2014 07:20 AM
Yesterday 11:49 AM
by Steve
23 1,310
Looking for feed back on...
ExtremeLawncareServices
09-17-2014 08:38 AM
Yesterday 08:17 AM
by ExtremeLawncareServices
9 284
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
09-18-2014 06:32 PM
by Northwoods Outdoors
58 6,712
Hello from upstate NY!
A&MLawn&Snow
09-18-2014 11:19 AM
09-18-2014 04:10 PM
by Sprinkler Buddy
2 137
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
09-18-2014 01:16 PM
by Steve
9 391
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
09-17-2014 09:57 PM
by curts lawn care
4 883
new to the forum
SGlawncare
09-16-2014 11:20 PM
09-17-2014 08:29 PM
by curts lawn care
3 217
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
09-17-2014 12:34 PM
by Steve
11 576
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
09-17-2014 10:48 AM
by stevef1201
6 370
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
09-16-2014 10:43 PM
by SGL1
6 395
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,168
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 4,836
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 1,058
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 756
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 356
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 399
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
09-15-2014 02:31 PM
by Steve
1 369
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 371
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,067
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 841
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 972
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 337
darleneh
darleneh
09-15-2014 12:33 PM
09-15-2014 02:07 PM
by Sprinkler Buddy
1 241
My 1st bid
WesleySnips
06-11-2014 03:13 PM
09-15-2014 02:05 PM
by Steve
29 1,755
New Aerator
Chaz
09-09-2014 11:43 PM
09-15-2014 01:50 PM
by Steve
9 589
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
09-15-2014 01:23 PM
by stevef1201
8 1,234
getting ready to start
calebmoss
05-23-2011 09:35 PM
09-11-2014 12:21 PM
by Steve
34 11,246
Stihl pull cord replace
SGL1
09-03-2014 09:22 PM
09-10-2014 12:25 PM
by Steve
9 762
Softball field
kslawn
08-15-2014 09:28 AM
09-10-2014 12:16 PM
by Steve
18 1,495
Lawn Route Templates
Landscaper1165
08-30-2014 01:52 PM
09-09-2014 08:05 PM
by Landscaper1165
4 985
New truck and trailer...
Johnny Rocket
05-14-2012 03:41 PM
09-09-2014 07:23 PM
by Matther777
18 6,580
What gets you bad press?
Steve
09-09-2014 11:48 AM
09-09-2014 07:21 PM
by Matther777
2 464
Signs on your snow plow?
Steve
01-15-2007 01:07 AM
09-09-2014 11:42 AM
by Steve
19 6,211
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
09-08-2014 08:08 PM
by avetslawncare
12 1,282
New to the business
flamingyouth87
09-05-2014 11:52 AM
09-08-2014 11:55 AM
by Steve
3 674
Hello from Ohio
kurtwin
08-28-2014 05:06 PM
09-08-2014 11:51 AM
by Steve
7 959
Facebook
element009
03-23-2011 08:36 AM
09-07-2014 07:35 AM
by avetslawncare
24 7,751
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
09-06-2014 02:09 PM
by Bradcook21
8 1,049
billing matters
sbuchanan8154
09-05-2014 09:56 AM
09-05-2014 03:00 PM
by Steve
3 652
Thoughts
googus
09-05-2014 07:28 AM
09-05-2014 02:23 PM
by Steve
2 599
Backflow Tester
flowcheckllc.2014
09-03-2014 04:37 PM
09-05-2014 02:15 PM
by Steve
3 693
Collections & collection...
jscarolina
09-03-2014 04:39 PM
09-04-2014 03:14 PM
by Steve
2 705
Sod
RosalesLawnCare
08-27-2014 03:47 PM
09-04-2014 02:42 PM
by RosalesLawnCare
4 961
Lawn needs top soil What...
jymie
08-26-2014 11:01 AM
09-03-2014 12:07 PM
by Steve
7 1,030
Hello! New here and...
CaliforniaFriendly
08-29-2014 11:30 AM
09-03-2014 11:15 AM
by Steve
4 942
New to the industry-...
Lsmain
08-31-2014 10:53 AM
09-02-2014 02:58 PM
by Steve
1 858
» Popular Tags
2wd 4x4 apartment lawn care estimate article marketing bid birdscaping care charge collections subcontractor commercial credit card decorating ecosymbiosis employee problems exmark fall ferris financing four wheel drive gopherhaul grass gravely hardscapes health honda how much to charge hydraulic installation landscape services lawn lawn care lawn care busines plan lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf lighting brass outdoor lights marketing mechanic monthly mow mulch mulch price native plants new buisness new business outdoor environments past due patio install podcast scag scag v-ride schedule seo snow plowing starting a business steep lawns stihl sulky theft of services toro tractor auger trailer mate pro truck new used landscape walk behind walker won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 12:42 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 12:42 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy