Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Need help non paying customer


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 06-13-2010, 09:53 PM
patphish123
Guest
 
Posts: n/a
Default Need help non paying customer

I installed some fencing on a street that consisted of 9 houses. We finished up last week. I handed out final bills all but one had hard time finding them while they were home. Well today i finally found her when i went to give her the bill she went on very rudely to tell me that she was unhappy about the fence due to the way the fence joined to the house. I find it funny that her house has been done for over a week and i never got a phone call from here explaing any of it. The only phone call i got from her was a rude one of her being pissed because we moved the concrete thing that goes under the down spout of a gutter. We forgot to put it back. So i went over and move it. She basicly came out and said she wasn't paying the balance of $977.00. I tried to explain how and why it was done that way couldn't get a word in at all. So instead of me losing my cool and nearly blowing up at her i left. I will try calling her tomorrow. Any ideas to help me.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 06-14-2010, 04:34 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by patphish123 View Post
I installed some fencing on a street that consisted of 9 houses. We finished up last week. I handed out final bills all but one had hard time finding them while they were home. Well today i finally found her when i went to give her the bill she went on very rudely to tell me that she was unhappy about the fence due to the way the fence joined to the house. I find it funny that her house has been done for over a week and i never got a phone call from here explaing any of it. The only phone call i got from her was a rude one of her being pissed because we moved the concrete thing that goes under the down spout of a gutter. We forgot to put it back. So i went over and move it. She basicly came out and said she wasn't paying the balance of $977.00. I tried to explain how and why it was done that way couldn't get a word in at all. So instead of me losing my cool and nearly blowing up at her i left. I will try calling her tomorrow. Any ideas to help me.
You can inform here that you would rather not go this route but you can file a judgement on the property then go to small claims, I am assuming you have something in writing, contract, agreement or emails.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #3  
Old 06-14-2010, 06:36 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,199
Rep Power: 10
Steve has disabled reputation
Default

Hi Pat,

Could you tell us how you had the payment and agreement set up?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 06-14-2010, 08:29 AM
NewLeafca's Avatar
NewLeafca NewLeafca is offline
Senior Member
 
Join Date: Apr 2010
Location: Corona, CA
Posts: 105
Rep Power: 5
NewLeafca is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Hi Pat,

Could you tell us how you had the payment and agreement set up?
Am interested in this also. I have a limit that anything over $500.00 requires half up front the balance on completion. Did you make up a contract at all? Any large project I due I give the client an estimate first in writing. If they agree to it then they must sign the estimate. After that they also sign a separate contract for the job.

I had one client that I did a fence for and he didn't want to pay. I told him I would give him 15 days to pay the balance and if not then I would have to take legal action. He came back a few days latter and said that he was still unhappy with the fence but his lawyer advised him to pay me because he would most likely loose in court due to the contracts that he signed.
Reply With Quote
  #5  
Old 06-14-2010, 04:03 PM
patphish123
Guest
 
Posts: n/a
Default

i did give a estimate that has been signed by her. I also took half up front.
Reply With Quote
  #6  
Old 06-15-2010, 08:22 AM
NewLeafca's Avatar
NewLeafca NewLeafca is offline
Senior Member
 
Join Date: Apr 2010
Location: Corona, CA
Posts: 105
Rep Power: 5
NewLeafca is on a distinguished road
Default

Quote:
Originally Posted by patphish123 View Post
i did give a estimate that has been signed by her. I also took half up front.
That is good it gets you on the right foot. Each state is different in what is needed for collection process. The one thing that I would do from now on is that every correspondence with client should be done certified mail. This way you have prove of what you have said to client.
Reply With Quote
  #7  
Old 06-15-2010, 11:26 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,199
Rep Power: 10
Steve has disabled reputation
Default

You should read this blog post and this forum post. I think it will help

A landscaping and lawn care debt collection letter that works.
http://lawnchat.com/?p=323

http://gopherforum.com/showthread.php?t=7627

Keep us updated on what is going on.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 06-27-2010, 12:36 PM
stevef1201 stevef1201 is offline
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 1,041
Rep Power: 6
stevef1201 is on a distinguished road
Default

Hope yopu have a lawyer. If so turn it over to him. Most states have a requiremnt that the loser pays reasonable attoryies fees and costs
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Need Help collecting from non paying customer psparaco Community Assistance 9 06-09-2010 07:26 AM
non-paying customer landonkade Lawn Maintenance / Lawn Renovation 26 03-05-2008 01:58 PM
Paying More, 15% tiedeman Lawn Maintenance / Lawn Renovation 14 07-12-2007 08:30 PM
paying per job shortgut Gopher Software Support Archived Question & Answers - Read Only 3 03-13-2006 11:22 AM
How much are you paying? Gopher Tech General Business Discussions 2 11-04-2003 06:50 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Will summer ever come
ExtremeLawncareServices
Today 08:27 AM
Today 08:27 AM
by ExtremeLawncareServices
0 6
From Concord NC
SouthernRootsLawnCare
07-26-2014 02:34 PM
Today 07:08 AM
by Ropscot
2 65
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
Today 07:07 AM
by Ropscot
3 119
Echo Edger 'Neutral'
WesleySnips
07-25-2014 05:28 PM
Today 06:53 AM
by WesleySnips
3 114
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
Today 06:47 AM
by WesleySnips
15 637
Formulas Used
BaileynSamsMum
Today 06:40 AM
Today 06:40 AM
by BaileynSamsMum
0 18
Building credit
Matther777
07-27-2014 05:20 PM
Today 05:26 AM
by Dan Tanner
6 122
Need input on a bid
phlawncare
Yesterday 08:51 PM
Yesterday 08:51 PM
by phlawncare
0 39
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
Yesterday 06:21 PM
by kslawn
3 93
New from Texas
Livingston Lawn Care
07-25-2014 11:17 AM
Yesterday 01:29 PM
by Steve
3 133
Left handed edging with...
SGL1
07-23-2014 08:59 PM
Yesterday 07:39 AM
by SGL1
15 330
Echo PE 266 edger
stevef1201
07-01-2014 01:28 PM
07-27-2014 10:14 PM
by WesleySnips
5 342
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
07-27-2014 01:21 PM
by ExtremeLawncareServices
80 4,653
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
07-27-2014 08:16 AM
by Just for Cuts
7 187
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-26-2014 04:39 PM
by BLC7
7 328
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
07-25-2014 06:31 PM
by mattthelawnguy
13 506
You know it;s gonna be a...
stevef1201
07-25-2014 08:50 AM
07-25-2014 01:34 PM
by Steve
1 97
Customer letters
kslawn
07-23-2014 06:17 AM
07-25-2014 01:20 PM
by Steve
5 210
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
07-24-2014 07:09 PM
by SGL1
29 1,283
Need help determining...
Jbss861
07-20-2014 02:33 PM
07-24-2014 01:11 PM
by Steve
13 394
Should I ?
googus
07-22-2014 04:06 PM
07-24-2014 12:10 PM
by Steve
4 225
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
07-24-2014 06:46 AM
by kslawn
15 923
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
07-24-2014 06:38 AM
by kslawn
3 227
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
07-24-2014 06:28 AM
by kslawn
3 279
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
07-23-2014 05:37 PM
by Just for Cuts
9 318
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
07-23-2014 12:42 PM
by Steve
3 218
new to me box truck
jrayb39667
03-06-2014 10:20 PM
07-23-2014 12:40 PM
by Steve
15 1,434
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
07-23-2014 11:48 AM
by Steve
4 253
Overspray?
stevef1201
07-21-2014 04:20 PM
07-23-2014 11:39 AM
by Steve
3 162
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
07-22-2014 01:53 PM
by Steve
6 298
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 679
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 530
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 309
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 640
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 203
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 193
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 761
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 1,072
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 803
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 729
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 320,809
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,752
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 473
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 385
My new side job
Sprinkler Buddy
05-10-2014 05:23 AM
07-14-2014 12:15 PM
by Steve
10 845
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
07-13-2014 10:36 PM
by GoGreenerKS
10 584
New Mower and Trailer
Chaz
06-25-2014 12:04 PM
07-13-2014 06:25 PM
by SGL1
7 596
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
07-12-2014 07:36 PM
by SGL1
21 1,929
Fuel and fuel additives
SGL1
07-06-2014 10:23 AM
07-11-2014 07:53 PM
by SGL1
15 587
Questions for a patchy...
jumcgee
07-09-2014 08:42 AM
07-11-2014 12:34 PM
by Steve
1 241
» Popular Tags
4wd advertisement article marketing auger bid butterfly gardens charge christmas lighting christmas light service courtesy call customers decorating estimate exmark ferris first truck fundraiser gopherhaul grass gravely hills holiday holiday decorating holiday lighting how much to charge introduction john deere quik trac lawn lawn care lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf lighting marketing monthly mow mulch mulch price new buisness new mower organize outdoor environments payment podcast property management company pto reo scag schedule scripts seo snow starting a business starting a lawn care business start up lawn care business steve stihl theft toro toro grand stand trailer trimmer rack walker winter winter services zero turn
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:40 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:40 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy