Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Community Assistance

Community Assistance Community questions, comments, and suggestions. Problems posting? Email me.

Hiring Help


Community Assistance

Community questions, comments, and suggestions. Problems posting? Email me.
Reply
 
Thread Tools Search this Thread
  #1  
Old 05-28-2010, 11:48 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default Hiring Help

An earlier post brought on this idea to discuss with everyone the topic of hiring help.

It's so EASY to find workers for this job, but almost impossible to find HELP for this job.


The idea is to hire someone who is worth the money you spend to have them around. While paying them enough to stay around!


There are so many things to consider when hiring for this type of job.

Our work is physically demanding, & many people who hop on board expect to make a great salary, but that's really not the case.

What you pay your employees may be the same amount they would be making flipping burgers at McDonalds. Though, your hired help automatically expects more money considering he/she will break a sweat during a work day - unlike working at McDonalds etc... McDonalds will seem more convenient to him & be the number one thought on his mind during the tough days. Workers will always feel underpaid.

I DO understand the above... While doing lawn maintenance for another company in my past I felt pretty low. I was being paid peanuts for sweating my arse off & exhausting myself daily. It was hard for me to figure out why I wasn't being paid more, they promoted me up several times, just more work no extra $$$$. I got to have the fun with training employees & being responsible for them, but I should have declined doing such a thing without a raise.... That's why I started my business! I'm now being paid well myself, but trying to manage hired help & explaining how things work to them seems impossible, even from experiencing what they are currently going through.

The thing with lawn maintenance is, you start off low. The more work you can do, the more you get paid. It's as simple as that. You learn this when managing your own company. The more money the company receives, the more money you have to spend on helpers. Rocket scienceeeeeee. Though hired help will never think of this, lawn maintenance is unlike other jobs.

In other words, you can't really pay a helper the dream amount he desires, unless he's able to manage X more lawns or do X more work.




Hiring help is very difficult in our field. Every bit of effort our guys do, is required to the full extent. Slacking off hurts the business fast, you can't get away with it & it will always catch up to you.

If a guy is weeding a garden that generates $100.00, & takes 4 hours to complete, that's alright.

If the same guy does that same garden during the next month, but takes 9 hours... that hurts! What a waste! Your guys time there is paid off, your gas may be paid off, but then you have nothing to put towards the company.. a complete disaster in several ways I could go on about.



Another thing about hiring is what to look for?

If the person does have, or doesn't have a license.

I prefer hiring those who don't have a license, & will be far from getting one. A person with a license has the opportunity to grab a mower, throw it in their vehicle & compete - while knowing where all of my properties are. It's even more scary if they were the ones doing the work on these properties & customers remember them. "I worked for X, but now I run my own show... I was the one who did your lawn before. Here is a better price - my price"

So I suppose the best way to keep an employee with a license from going up against you, is to make their life a living hell while with you. You may have to play good cop / bad cop.

You can't let them know they are doing a great job all of the time, though every now & then it would be wise to let them know they are doing alright - or else they become discouraged enough to quit... especially during the tough days.


For example.... with my worker.

My guy helps me with lawns... Every time I get a chance, I correct him. It aggravates him, but makes him feel as if he'll never be able to do it properly on his own. I never say more than, "it's alright for now, next time do this & that" my words are good enough for him considering my positive criticism seemingly means a lot, because it's very rare - it's always appreciated. (I'll be an awful father, haha)

Without the work, & while traveling from job to job.. This is my chance to keep a good impression. While in the truck, it is my job to keep him happy. I might be the person he wants to kill on the job, but being his best friend in the truck will keep him from quitting.

In the truck I focus all my attention on his lifestyle, we only discuss things he likes & I never discourage him.

Back on the job, "your doing it wrong, again.. like this.. do it this way.."




ANOTHER THING, which works best for me.

Never pay your guys by the hour, that's just asking them to slack off & watch the clock all day.

Give them a set pay & you'll see them rushing to get the job done in order to make it worth it to them.

I paid my guy by the hour & I've never witnessed such a slacker. When I told him he's now being paid $XXX every 2 weeks... He's always in a pissy mood now, but he doesn't stop moving!!! And that's what I'm looking for!

Though now how do I find a way for him to do SMART/quality work instead of zooming through the job carelessly? I ran out of patience a long time ago & just can't deal with it anymore.

For me to say, "you missed a spot, go do it" makes him the most uncomfortable person to be with. Because he did crappy work, & I told him to do better... I now have to sit around with a punk with a nasty negative attitude.

I suppose hiring someone who is able to take criticism is also very important.

One of my customers had a word with him about his sloppy trimming... My worker then told me, "He's lucky I didn't punch him in the face" <- pisses me off big time.

It's being a poor loser & not accepting or correcting your faults. If a customer ever tells me I missed a spot, all I'll say is, "holy crap, you are right! I'm going to get right on it!"


My attitude is:

I advertised it, they paid for it... I have to do it!

My workers attitude is:
I wanted the job, I got the job, I'm not doing the job properly ... I'm going to blow up!

What am I paying you for dude? Do your damn job, don't cut corners & everyone will appreciate you & we'll all have a happy day. SO SIMPLE!!!

He'd rather spend 10 minutes running the trimmer in someones backyard where I can't see him.. Then actually running the trimmer & using it for it's purpose for 10 minutes. It's SAD. He still has to do it when I get in the backyard anyway, so what's the damn point, what does he accomplish????

Anyway, he's about to get his arse fired.. June is a new month & kids get out of school soon for their summer break!!!




My point to this post is very simple, give me your input on how you find & manage your hired help. How do you keep them from leaving, & how do you keep them from being miserable??? Etc...

Last edited by CHEESE2009; 05-28-2010 at 11:53 PM.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 05-30-2010, 09:48 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,218
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Scott you hit on so many good points.

The thing I wonder is, how much time is spent on interacting with the employee to try and keep them from becoming a competitor.

At what point does focusing on that issue become counter productive and start to back fire?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Hiring workers picframer General Talk 12 05-09-2010 06:46 PM
What to know about hiring employees ProCut TM General Business Discussions 18 02-22-2010 09:04 PM
Now hiring!? Longs Lawn Groomers General Talk 2 07-15-2008 06:48 AM
Hiring JMM0254 General Business Discussions 5 10-25-2007 01:05 AM
Will you be hiring this year? Steve General Business Discussions 0 04-04-2006 12:30 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Buy a good company at a...
Steve
03-12-2011 06:38 AM
Today 08:22 PM
by WesleySnips
1 1,647
Mow and leaf cleanup bid
SGL1
07-29-2014 07:28 PM
Today 07:14 PM
by SGL1
23 292
Pressure Washing...
WesleySnips
Today 06:13 PM
Today 06:13 PM
by WesleySnips
0 12
Echo Edger 'Neutral'
WesleySnips
07-25-2014 05:28 PM
Today 05:58 PM
by WesleySnips
5 207
trimming back shrubs
WesleySnips
Today 06:14 AM
Today 01:08 PM
by WesleySnips
3 63
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Today 12:51 PM
by Steve
85 4,861
Late charge
Simon Abousaada
Yesterday 07:23 PM
Today 12:41 PM
by Steve
2 71
Building credit
Matther777
07-27-2014 05:20 PM
Today 12:36 PM
by Steve
12 271
Need input on a bid
phlawncare
07-28-2014 08:51 PM
Today 05:08 AM
by kslawn
7 206
New from Texas
Livingston Lawn Care
07-25-2014 11:17 AM
Yesterday 01:03 PM
by Steve
5 215
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
Yesterday 12:31 PM
by Steve
17 747
Formulas Used
BaileynSamsMum
07-29-2014 06:40 AM
Yesterday 12:19 PM
by Steve
3 149
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
Yesterday 06:29 AM
by kslawn
5 185
Will summer ever come
ExtremeLawncareServices
07-29-2014 08:27 AM
07-29-2014 08:29 PM
by SGL1
5 141
From Concord NC
SouthernRootsLawnCare
07-26-2014 02:34 PM
07-29-2014 02:28 PM
by Steve
3 146
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
07-29-2014 02:28 PM
by Steve
4 199
Left handed edging with...
SGL1
07-23-2014 08:59 PM
07-28-2014 07:39 AM
by SGL1
15 384
Echo PE 266 edger
stevef1201
07-01-2014 01:28 PM
07-27-2014 10:14 PM
by WesleySnips
5 394
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
07-27-2014 08:16 AM
by Just for Cuts
7 235
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-26-2014 04:39 PM
by BLC7
7 383
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
07-25-2014 06:31 PM
by mattthelawnguy
13 583
You know it;s gonna be a...
stevef1201
07-25-2014 08:50 AM
07-25-2014 01:34 PM
by Steve
1 144
Customer letters
kslawn
07-23-2014 06:17 AM
07-25-2014 01:20 PM
by Steve
5 271
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
07-24-2014 07:09 PM
by SGL1
29 1,355
Need help determining...
Jbss861
07-20-2014 02:33 PM
07-24-2014 01:11 PM
by Steve
13 460
Should I ?
googus
07-22-2014 04:06 PM
07-24-2014 12:10 PM
by Steve
4 292
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
07-24-2014 06:46 AM
by kslawn
15 979
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
07-24-2014 06:38 AM
by kslawn
3 272
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
07-24-2014 06:28 AM
by kslawn
3 332
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
07-23-2014 05:37 PM
by Just for Cuts
9 390
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
07-23-2014 12:42 PM
by Steve
3 275
new to me box truck
jrayb39667
03-06-2014 10:20 PM
07-23-2014 12:40 PM
by Steve
15 1,503
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
07-23-2014 11:48 AM
by Steve
4 302
Overspray?
stevef1201
07-21-2014 04:20 PM
07-23-2014 11:39 AM
by Steve
3 210
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
07-22-2014 01:53 PM
by Steve
6 355
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 723
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 584
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 366
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 713
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 262
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 252
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 819
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 1,135
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 873
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 792
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 322,005
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,819
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 534
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 438
My new side job
Sprinkler Buddy
05-10-2014 05:23 AM
07-14-2014 12:15 PM
by Steve
10 886
» Popular Tags
2wd 4x4 ads apartment lawn care estimate birdscaping care charge collections subcontractor commercial craigslist credit card processing customers ecosymbiosis exmark ferris four wheel drive gopherhaul grass gravely holiday honda how much to charge how to bid hydraulic installation invoice kawasaki labor cost late lawn lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn service leaf cleanup leaf removal lesco marketing mowing mulch estimate native plants new buisness office management online classifieds podcast rotating scag scag v-ride search engine optimization season seo sprayer starting a business steep lawns stihl theft of services tips toro tractor auger trailer mate pro truck new used landscape upsell walk behind walker winter money making ideas won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 08:22 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 08:22 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy