Originally Posted by NewLeafca
I started out at $40.00 a month. The problem is that here in Riverside their is a lot of competition with several "fly by night" guys who are cheap. They are charging less and get the job. However, the customer is usually not happy with the service. So to start out and get the contract I have come down on the price. Once they are pleased with the service I provide I can go up some on the next contract.
I would stray away from that idea. I did that and people hate price increases. Honestly they would rather pay less for crappy work. I do business by the idea that they may not call me today but after there lawn gets hacked they will call me next week, then it will cost the twice as much to fix the hack. I hold strong to my prices. Some people never call back but most people do. The 3 biggest complaints I get are.
#1- Unreliable, this is the biggest complaint from new clients. There last lawn guy would never show up on the days or times he was suppose to and when he did he missed spots, hit sprinklers, stole things, the list goes on
#2- Contracts. The clients I have spoken to hate them. They complain about having to pay even when no work is done or needed just because they are stuck in a contract. I dont use them and dont plan on starting.
#3- Pushing other services. The bottom line is if they want a deck re stained they would ask for it so shut up, mow the lawn and have the bill there by the 30th. Most clients I have spoken to feel lawn care providers are on the same level as Jehovah witness. They just hate having to deal with them. They want there lawn mowed and generally most of the time want to pay right away. If I see a safety or environmental hazard of some sort I will bring it up and offer to take care of it. Otherwise I just do my job, shoot the **** and make them feel good and move on to the next. 99% of the time if someone wants something done they will call within the week of there next service and ask for it to be done.
As far as the website goes though it looks good. Put the following in place of your email to make it clicksble
This way people can just click your email to open there email application and send you a message. One other thing I just noticed is clients like if you have payment methods on your site such as
so on and so forth
On your photos page it may not be possible but try making your photos the same size but smaller so clients dont have to scroll such as mine below
The more information they can see without having to scroll for it the better off and more likely they are to contact you.