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Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Firing a Client


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
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Old 04-30-2010, 02:07 PM
Yard Elements Yard Elements is offline
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Default Firing a Client

So I have a large account that doesn't pay much per visit but has a large monthly bill. I got them when I was first starting out a bill them by the hour. I only get 17.00 Per hour they provide all the equipment and gas all I have to do is show up. They pay me about 600.00-800.00 per month. I have considered firing them because they are sometime a headace and I think I could make more money else where. I am worried that dumping them may hurt my cash flow but I am sick of working for them. Any advice would be great!

Should I get rid of them or try to work it out?

If I do get rid of them how should I do it.


The guys a multi-millionare and was CEO of the worlds largest cobalt producer.
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Old 04-30-2010, 02:23 PM
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Originally Posted by Yard Elements View Post
So I have a large account that doesn't pay much per visit but has a large monthly bill. I got them when I was first starting out a bill them by the hour. I only get 17.00 Per hour they provide all the equipment and gas all I have to do is show up. They pay me about 600.00-800.00 per month. I have considered firing them because they are sometime a headace and I think I could make more money else where. I am worried that dumping them may hurt my cash flow but I am sick of working for them. Any advice would be great!

Should I get rid of them or try to work it out?

If I do get rid of them how should I do it.


The guys a multi-millionare and was CEO of the worlds largest cobalt producer.
Tired of working for them or tired of working? I would kill for an $800/month account right now, especially one that provides all the equipment and leaves me with 0 cost. Whats so bad about it? How many hours per week are you there working? If its 40 hours per week I would explain to him your not making money and that's that. If you are honest and do good work he will likely give a raise to keep you. If its only a few hours a week then suck it up and enjoy the extra revenue. If you do quit replace the revenue before quitting or you may be i for shell shock when its gone.
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Old 04-30-2010, 02:24 PM
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I just did the math, that's only ten hours per week. I would just suck it up and do the job.
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Old 04-30-2010, 02:39 PM
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Tough it out & use this cash to purchase a new mower, or a down payment on a new truck/toy... Anything :P

You could save it up & hire someone to help you out next year.

I wonder what I'd do in this situation....

What exactly does the lawn look like (size, etc)? What equipment are you using?

If the lawn is fair size that pays for my time being there + the extra $$$... I'd say try continue with it.

That one account you have is only $640.00 short of making minimum wage for an entire month (if you were working for someone). If this lawn takes you a full day or 2, you can still consider yourself a winner. Even if it takes you a week or more!!!

This account is GOLDEN. Not a lot of expenses really, this lawn is your gravy & is what's gonna make your business happen!



Though I'm sure the client can be a pain, but
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Old 04-30-2010, 06:15 PM
Yard Elements Yard Elements is offline
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Originally Posted by jasonw View Post
Tired of working for them or tired of working? I would kill for an $800/month account right now, especially one that provides all the equipment and leaves me with 0 cost. Whats so bad about it?

Tired or working LOL I work 16 plus hours almost seven days a week.

The pain is that there sun is like my "manager" and he has messed up the lawn, by over fertilizing it and has been slow to get it fixed now it's my fault.There are drainage problems, so the mower get stuck in the mud, they won't get it fixed. It's just crazy since it's a 3 million dollar house. The lawn is 4 acres, I use a commercial john deere W/7 Iron Deck for the lawn. But I don't just do the lawn. I have to do it all, trimming pruning, lawn renovation, moss killer on the drive way, etc, etc. Maybe I should keep it. It's mostly there drunk son and he messes up that I have to fix that's the issue. They don't just have me doing the lawn. I have to haul there mower to the shop, pick up packages for them, they send packages to my house. Did I mention there son is a serious drunk who has shots of jack for breakfast. Then takes up a ton of my time with BSen and being drunk. I'm want to get work done but when he's there and tries to help(which I have to let him) he messes things up and is so drunk no real work gets done, then i have to come in and fix it later. it's just stressfull maybe I will keep it not sure yet.

I aerate and thatch there lawn, etc

Sorry about the rant but, I thought I should just clarify things. With all that said would you still keep the account.
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Old 04-30-2010, 06:26 PM
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Most other days I make 275-300.00 per day the most I can make here is 136.00 per day for a full eight hours

I made a mistake it's 17 an hour, usually two four hour days twice a week plus 1 hour drive time each way

So my time is 40 hours total for 544.00 so with drive time it's 13.60 an hour.

Some times I only spend two hours there. It depends how much needs to be done, they call me there *************, does that make sense.

Maybe I should try to get more per hour, it's just the drunk son that, and his scheduling lsy by night BS.

just tired of mowing and pulling weeds for 14.00 per hour. Still worth it?


not sure wy i thought 6-800 it's more like 4-500
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Old 05-01-2010, 01:35 AM
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Quote:
Originally Posted by Yard Elements View Post
Most other days I make 275-300.00 per day the most I can make here is 136.00 per day for a full eight hours

I made a mistake it's 17 an hour, usually two four hour days twice a week plus 1 hour drive time each way

So my time is 40 hours total for 544.00 so with drive time it's 13.60 an hour.

Some times I only spend two hours there. It depends how much needs to be done, they call me there *************, does that make sense.

Maybe I should try to get more per hour, it's just the drunk son that, and his scheduling lsy by night BS.

just tired of mowing and pulling weeds for 14.00 per hour. Still worth it?


not sure wy i thought 6-800 it's more like 4-500
Did I hear that right? The son takes up your time BSing and the son schedules you? Sounds like you need to learn how to run your business. I dont have these problems. I tell them when I will be there and when its time to work I say "I have work to do". I think that's the bottom line, you need to suck it up and say it how it is. if your doing to much for to little start doing less or charging more its that simple. If this house is as nice as you say for sure its in an HOA area so be an ******* and complain to the HOA and maybe that will get you more money.
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Old 05-01-2010, 02:10 AM
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From what you had explained, maybe I wouldn't keep this client. Hahaha!

Lawn maintenance is no problem, but an annoying client in the way can ruin it all.

Nothing aggravates me more than the opposite of non easy going clients.

I have this one client who looks at me as if she wants to tear me to pieces every time we talk. For no reason at all. She looks like a horse & she has this "confrontation" problem, meaning she's always trying to nag about something just for the sake of it.

I charged her for a job. I completed it, though I charged her less because materials went on sale that day. She still had the nerve to say, "Why do I owe you $XXX.00?"

You wanna know why? Because you hired me, I did the damn work, pay up!

I hate when they don't understand that we have expenses.

"Last time I did that, it only cost me $X!"

The difference is, you work for free on your property. I don't work for free on your property. Am I getting through to you?

Idiots.


I'm gonna have a code one day. It's going to be like this.

You read a description about an offered service, you pay us a flat rate. We do the job as described, & if you are unhappy with it - don't hire us to do it again. Do not speak to any of the staff unless it's to pick up payment /or request for us to give an estimate. Our time is valuable, f'off! Thanks.


One day it'll be like that, some customers can change my attitude for awhile.
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Old 05-01-2010, 10:19 AM
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If this house is as nice as you say for sure its in an HOA area so be an ******* and complain to the HOA and maybe that will get you more money.[/quote]

Thanks for the positive feedback. LOL. The son doesn't set my schedule he just sets up days and then flakes. I agree I should have told him I need to work but he likes to "manage" the projects when he's there no changing that is just how it goes. And yes the house is tha nice it about a four acre lawn, water front home, no HOA they have a large piece of property not a small HOA type. I am pretty sure after my conversation with him yesterday I am done.

400 a month I can make elese where I will struggle, he just treats me like well hired help LOL, you get the point. He overfeed the lawn , and killed the two inner lawns , I tryed to tell him they needed to be fixed and he waited to the last minute now his dads coming to town, and his in panik becuase it's not done. Saying thing like you know the gras won't grow like that.

I just don't get it, I'm going to tall him I just don't have the time to devot to do the work to his satisfaction. Too much stress.

And Jason W. I know how to run my business I am pretty sure LOL HAHAHAH

You should try to be a little more positive replying to posts bro, I came on here for advice and help not someone telling me I don't know how to run my business.

Cheese Tahnk for your time Bro.
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Old 05-01-2010, 05:25 PM
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I have an old lady that pay's by the hour and likes to talk as well. Expensive conversation. I would dump them if it would'nt hurt me. Dont mess your self up though. 14 an hour aint a gravy train. It aint bad for time but gravy it is not. Your basicly a forman for another company doing what your doing for that pay. The drunk is the boss and the owner is his father. Crap rolls down hill so the forman gets it in the face for not doing the super's job. This is why I work for myself.

You are offering a premium service. Grounds keeper is a nice step above lawn boy. And the fact is at least 85% of landscapers are just lawn boys. If you can bill 35hr as a landscaper you should get 45-55hr for grounds keeper.
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