Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Got boned out of a job


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-24-2010, 10:25 PM
mhatkins's Avatar
mhatkins mhatkins is offline
Junior Member
 
Join Date: Mar 2010
Location: Powhatan, VA
Age: 47
Posts: 23
Rep Power: 7
mhatkins is on a distinguished road
Thumbs down Got boned out of a job

I was called to make a bid on a job this week. Went to the location and checked it out. They wanted us to do leaf clean up(4 5x8 trailer loads of leaves minimum), limb and debris clean up on a .25 acre lot, cut down 3 small trees( less than 6' tall), and flower bed prep(about 2 1/2 hours work in the beds, no mulch, no mowing, and about 15 minutes work trimming their shrubs. We bid the job as a one-time job at $40 per hour. They greatfuly accepted and wanted us to start the next morning at 8 am. At 7:30 the next morning, they call and say, "Nevermind. We found a guy an hour after you left that will do the entire job for $100". He should have called that night to cancel. Well, we rode by yesterday and looked the job that was done, and it looks like a 10 year old kid begrudgingly did it because his dad MADE him do it. The trees that were supposed to be cut down were still there, minus the one that was cut down and fell into the sheds roof. You get what you pay for.
__________________
1994 GMC Safari
Ariens EZR-1742 42" ZTR
Cub Cadet 33" WB
Echo SRM-210 trimmer
Echo BP blower
Stihl BR-600 Backpack Blower
Shindaiwa LE263 Stick Edger
Husqvarna 345 16" Chain Saw
Ryobi Pole Hedge Trimmer
5x8 Open bed trailer

Edward Hunter Yardworks
edwardhunteryardworks.com
edwardhunteryardworks@gmail.com
Powhatan Virginia
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-24-2010, 10:59 PM
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 75
Posts: 4,473
Rep Power: 0
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Damn! Well frig those people.

They are the ones who lost in the end!
Reply With Quote
  #3  
Old 04-25-2010, 10:01 PM
azlandshapes azlandshapes is offline
Junior Member
 
Join Date: Apr 2010
Posts: 2
Rep Power: 7
azlandshapes is on a distinguished road
Default

Ive had that happen. I was called by a guy the morning I was suppose to start a job. He canceled and told me he found a cheaper offer.
I told him he could call me to repair the problems this guy was likely to cause. He did. The company he hired cut almost every drip line in the front yard. That SOB paid extra for wasting my time. 65/hr for irrigation repairs. Not an unusual fee but not my normal rate.
Reply With Quote
  #4  
Old 04-25-2010, 10:32 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 30
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

I had agreed to a spring cleanup job a few days before. I show up on Monday morning, the customer tells me when I got there. I am sorry, but I found someone else. Which I had driven about 20 minutes to get there.

Oh well their loss, they had a big yard to clean anyways
Reply With Quote
  #5  
Old 04-27-2010, 12:24 AM
jessechaveriat's Avatar
jessechaveriat jessechaveriat is offline
Member
 
Join Date: Feb 2010
Location: Knoxville, Tn
Posts: 72
Rep Power: 7
jessechaveriat is on a distinguished road
Default

i lost a 1200 dollar mulch job the other day. old people will go with the cheapest bid, even if its just some kid from up the street, who has no business landscaping.
Reply With Quote
  #6  
Old 04-27-2010, 11:04 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 38,008
Rep Power: 10
Steve has disabled reputation
Default

This does make you wonder, if there is anyway to deal with customers who are going to accept your bid and then later cancel.

Could you have some kind of estimate they could sign or initial and maybe have it say something like we require 24 hrs of notification before job begins if you want to cancel?

Would something like that help?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 04-28-2010, 06:35 PM
azlandshapes azlandshapes is offline
Junior Member
 
Join Date: Apr 2010
Posts: 2
Rep Power: 7
azlandshapes is on a distinguished road
Default

Yup,
My thoughts exactly. Sign here. And we require at least 24 hrs notice, yes thats the soln. Solution to ***'oles with little respect and integrity.
Anyone got a copy of that form already made or do we all need to redesign the wheel?
Id be interested in a copy or a looksy anyway.
Hasta
Reply With Quote
  #8  
Old 04-29-2010, 06:19 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 38,008
Rep Power: 10
Steve has disabled reputation
Default

It could probably be easily added to the wording in some of the free estimate forms we have in the template section.

I think it would fit well along with the wording that the customer accept the price and authorizes the work to begin.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 05-16-2010, 12:11 PM
lxarth lxarth is offline
Senior Member
 
Join Date: Mar 2010
Posts: 231
Rep Power: 7
lxarth is on a distinguished road
Default

So I haven't had anything like what the OP is talking about, but just a couple days ago I get an email from a customer I had last year (I tried contacting her this year but never got a reply so I stopped trying).

She emailed wanting me to come out again. I explained that I do her area on Monday, but I can help her out and head over on Thursday or Friday.

She emails back wanting it done Thursday. I was so busy I never got that email until Thursday night. Anyways, I head over on Friday, and someone has already cut the lawn.

I sent a simple email: "I was suprised when I stopped by a couple days ago to see it was already cut down."

I wouldn't mind getting her as a customer again, but I'm not crying if I don't. The only real reason I want it back is because she is just a couple blocks from another customer, and her lawn is about 250 sq-ft. Very tiny. And the fact that she pays on time, lol. Lets not forget that important detail.

Perhaps she was having company over, idonno, it just irks me when I make a special trip for someone and it's a waste of time.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Z246 Deck change question
JohnsLawnCare
Today 01:47 PM
Today 06:38 PM
by Steve
1 14
DIY Sprayer
acrajchel
Today 09:13 AM
Today 06:36 PM
by Steve
1 17
Hello Everyone
JohnsLawnCare
06-22-2016 11:14 AM
Today 06:20 PM
by Steve
15 531
How much to charge for...
jymie
03-31-2013 05:59 PM
Today 06:18 PM
by Steve
23 5,926
Hi from Long Island NY
Lori22
07-18-2016 02:01 PM
Today 06:11 PM
by Steve
10 179
Hi everyone!
greenwavemedia
Today 03:22 PM
Today 03:22 PM
by greenwavemedia
0 12
New Site Hows it look
Infinitelawn
03-16-2015 10:32 AM
Today 03:06 PM
by greenwavemedia
5 10,363
Needing a website built
burtle
06-17-2015 09:02 AM
Today 02:58 PM
by greenwavemedia
15 18,299
Looking for new host
Just for Cuts
11-26-2015 06:58 AM
Today 02:49 PM
by greenwavemedia
9 1,463
New Business Owner
danesdanglas87
07-20-2016 12:31 PM
07-21-2016 05:04 PM
by Steve
2 98
Hi! I'm Tony from Tampa
Lawnline
07-12-2016 06:47 PM
07-19-2016 04:45 PM
by Steve
5 616
Question about...
Bradcook21
07-18-2016 05:22 PM
07-19-2016 04:38 PM
by Steve
2 112
Hello from Watertown New...
lawnmanrick81
07-19-2016 03:57 PM
07-19-2016 04:11 PM
by Steve
1 63
Gutter Cleaning Tool
DanielThomas
07-18-2016 08:23 AM
07-18-2016 04:36 PM
by Steve
1 92
Starting on a lawn care...
Coco3465
07-16-2016 11:26 AM
07-17-2016 09:20 AM
by Steve
1 118
Aspiring Company Owner
TJ136
07-12-2016 05:12 AM
07-15-2016 02:52 PM
by SC93
6 218
Hi Everyone
JavelinaLawn
07-10-2016 07:29 PM
07-13-2016 02:01 PM
by Chilehead
5 751
Review of our lawn care...
Lawnline
07-12-2016 06:40 PM
07-12-2016 06:40 PM
by Lawnline
0 391
Custom Canopies
JohnsLawnCare
07-12-2016 08:38 AM
07-12-2016 04:14 PM
by Steve
1 265
Spot checked by...
Just for Cuts
06-28-2016 02:34 PM
07-11-2016 03:53 PM
by Steve
4 286
John Deere JS40 issues
Mr. Mow
07-06-2016 01:28 PM
07-11-2016 03:52 PM
by Steve
3 210
Start My Own Business?
mowandblow1980
01-12-2016 07:43 PM
07-11-2016 11:18 AM
by DanielThomas
15 1,759
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
07-11-2016 09:11 AM
by Chilehead
9 3,295
Firefighter gone Lawn...
Firehouselawn@hotmail.com
03-10-2016 04:50 PM
07-07-2016 05:07 PM
by Steve
11 10,536
I need some business...
Firehouselawn@hotmail.com
07-06-2016 05:42 AM
07-07-2016 05:00 PM
by Steve
4 253
Business Overload
Chilehead
05-06-2016 09:27 PM
07-07-2016 04:53 PM
by Steve
24 1,260
Chemical Applications
acrajchel
06-24-2016 06:44 PM
07-05-2016 12:38 PM
by Chilehead
6 369
Is it too late?
Cpadgett
05-28-2016 09:10 AM
07-05-2016 11:54 AM
by Steve
14 872
3 Applications or 5...
stansg1fresh
02-18-2013 12:02 PM
07-04-2016 09:19 AM
by LawnPerfection
9 1,702
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
07-02-2016 03:41 AM
by markty
27 1,928
Great Arborist Ladder
SGL1
06-04-2016 09:56 AM
06-28-2016 08:04 PM
by mowandblow1980
11 690
Newbie
Jhoell
06-25-2016 03:28 AM
06-28-2016 02:11 PM
by Chilehead
2 265
Say Hello !!!
Steve
03-19-2007 11:18 AM
06-28-2016 11:02 AM
by Brownieboy
1,253 440,277
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 06:47 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 06:47 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy