Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Got boned out of a job


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-24-2010, 11:25 PM
mhatkins's Avatar
mhatkins mhatkins is offline
Junior Member
 
Join Date: Mar 2010
Location: Powhatan, VA
Age: 45
Posts: 23
Rep Power: 5
mhatkins is on a distinguished road
Thumbs down Got boned out of a job

I was called to make a bid on a job this week. Went to the location and checked it out. They wanted us to do leaf clean up(4 5x8 trailer loads of leaves minimum), limb and debris clean up on a .25 acre lot, cut down 3 small trees( less than 6' tall), and flower bed prep(about 2 1/2 hours work in the beds, no mulch, no mowing, and about 15 minutes work trimming their shrubs. We bid the job as a one-time job at $40 per hour. They greatfuly accepted and wanted us to start the next morning at 8 am. At 7:30 the next morning, they call and say, "Nevermind. We found a guy an hour after you left that will do the entire job for $100". He should have called that night to cancel. Well, we rode by yesterday and looked the job that was done, and it looks like a 10 year old kid begrudgingly did it because his dad MADE him do it. The trees that were supposed to be cut down were still there, minus the one that was cut down and fell into the sheds roof. You get what you pay for.
__________________
1994 GMC Safari
Ariens EZR-1742 42" ZTR
Cub Cadet 33" WB
Echo SRM-210 trimmer
Echo BP blower
Stihl BR-600 Backpack Blower
Shindaiwa LE263 Stick Edger
Husqvarna 345 16" Chain Saw
Ryobi Pole Hedge Trimmer
5x8 Open bed trailer

Edward Hunter Yardworks
edwardhunteryardworks.com
edwardhunteryardworks@gmail.com
Powhatan Virginia
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-24-2010, 11:59 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Damn! Well frig those people.

They are the ones who lost in the end!
Reply With Quote
  #3  
Old 04-25-2010, 11:01 PM
azlandshapes azlandshapes is offline
Junior Member
 
Join Date: Apr 2010
Posts: 2
Rep Power: 5
azlandshapes is on a distinguished road
Default

Ive had that happen. I was called by a guy the morning I was suppose to start a job. He canceled and told me he found a cheaper offer.
I told him he could call me to repair the problems this guy was likely to cause. He did. The company he hired cut almost every drip line in the front yard. That SOB paid extra for wasting my time. 65/hr for irrigation repairs. Not an unusual fee but not my normal rate.
Reply With Quote
  #4  
Old 04-25-2010, 11:32 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 29
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

I had agreed to a spring cleanup job a few days before. I show up on Monday morning, the customer tells me when I got there. I am sorry, but I found someone else. Which I had driven about 20 minutes to get there.

Oh well their loss, they had a big yard to clean anyways
Reply With Quote
  #5  
Old 04-27-2010, 01:24 AM
jessechaveriat's Avatar
jessechaveriat jessechaveriat is offline
Member
 
Join Date: Feb 2010
Location: Knoxville, Tn
Posts: 72
Rep Power: 5
jessechaveriat is on a distinguished road
Default

i lost a 1200 dollar mulch job the other day. old people will go with the cheapest bid, even if its just some kid from up the street, who has no business landscaping.
Reply With Quote
  #6  
Old 04-27-2010, 12:04 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,616
Rep Power: 10
Steve has disabled reputation
Default

This does make you wonder, if there is anyway to deal with customers who are going to accept your bid and then later cancel.

Could you have some kind of estimate they could sign or initial and maybe have it say something like we require 24 hrs of notification before job begins if you want to cancel?

Would something like that help?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 04-28-2010, 07:35 PM
azlandshapes azlandshapes is offline
Junior Member
 
Join Date: Apr 2010
Posts: 2
Rep Power: 5
azlandshapes is on a distinguished road
Default

Yup,
My thoughts exactly. Sign here. And we require at least 24 hrs notice, yes thats the soln. Solution to ***'oles with little respect and integrity.
Anyone got a copy of that form already made or do we all need to redesign the wheel?
Id be interested in a copy or a looksy anyway.
Hasta
Reply With Quote
  #8  
Old 04-29-2010, 07:19 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,616
Rep Power: 10
Steve has disabled reputation
Default

It could probably be easily added to the wording in some of the free estimate forms we have in the template section.

I think it would fit well along with the wording that the customer accept the price and authorizes the work to begin.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 05-16-2010, 01:11 PM
lxarth lxarth is offline
Senior Member
 
Join Date: Mar 2010
Posts: 138
Rep Power: 5
lxarth is on a distinguished road
Default

So I haven't had anything like what the OP is talking about, but just a couple days ago I get an email from a customer I had last year (I tried contacting her this year but never got a reply so I stopped trying).

She emailed wanting me to come out again. I explained that I do her area on Monday, but I can help her out and head over on Thursday or Friday.

She emails back wanting it done Thursday. I was so busy I never got that email until Thursday night. Anyways, I head over on Friday, and someone has already cut the lawn.

I sent a simple email: "I was suprised when I stopped by a couple days ago to see it was already cut down."

I wouldn't mind getting her as a customer again, but I'm not crying if I don't. The only real reason I want it back is because she is just a couple blocks from another customer, and her lawn is about 250 sq-ft. Very tiny. And the fact that she pays on time, lol. Lets not forget that important detail.

Perhaps she was having company over, idonno, it just irks me when I make a special trip for someone and it's a waste of time.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Hello from Kentucky
TRV
09-30-2014 06:42 PM
Yesterday 05:57 PM
by TRV
12 1,441
leaf removal
Double J LLC
10-03-2014 05:24 PM
Yesterday 04:35 PM
by achri12
26 2,656
Thanksgiving cards
Steve
11-10-2008 11:57 AM
Yesterday 04:29 PM
by achri12
3 8,626
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
Yesterday 10:27 AM
by kslawn
6 442
Happy Thanksgiving!
Steve
Yesterday 09:48 AM
Yesterday 09:48 AM
by Steve
0 33
Say Hello !!!
Steve
03-19-2007 12:18 PM
11-26-2014 10:30 PM
by Just Cuts
1,194 349,147
Contract or no contract?
TRV
11-20-2014 09:18 PM
11-26-2014 09:23 PM
by stevef1201
5 307
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
11-26-2014 09:16 PM
by stevef1201
9 362
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
11-26-2014 07:32 PM
by ExtremeLawncareServices
4 463
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
11-26-2014 07:22 PM
by ExtremeLawncareServices
178 14,337
Pics for website
tbtigers03
11-21-2014 05:40 PM
11-26-2014 12:12 PM
by Just for Cuts
5 264
Hi from IL
steveinil
11-25-2014 02:07 PM
11-26-2014 11:21 AM
by Steve
1 89
WNY saying Hi.
Sargewesser
11-25-2014 07:27 AM
11-26-2014 11:20 AM
by Steve
1 94
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
11-26-2014 11:19 AM
by Steve
18 675
Peco Bagger
AGPS
11-18-2014 02:20 PM
11-26-2014 10:58 AM
by Steve
10 425
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
11-26-2014 10:57 AM
by Steve
22 6,322
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
11-26-2014 10:40 AM
by Steve
14 485
How much do you up sell...
Essex Groundskeeping
11-23-2014 07:13 PM
11-24-2014 06:29 PM
by stevef1201
8 248
This sucks...
Matther777
09-18-2014 05:56 PM
11-24-2014 05:49 PM
by biglee
16 3,289
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
11-24-2014 04:32 PM
by acrajchel
4 716
New website
Chilehead
11-20-2014 04:39 PM
11-23-2014 07:40 PM
by Just for Cuts
12 379
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
11-22-2014 10:49 PM
by Just for Cuts
16 605
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 207
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 1,065
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 612
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,978
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,553
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,285
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 872
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 644
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 566
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 398
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,490
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 346
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 615
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,700
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,827
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 32,019
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,787
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 524
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 740
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 419
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 487
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,444
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 697
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 597
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 391
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 410
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 674
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 453
» Popular Tags
2wd 4x4 apartment complex auger bark bid blades bob villa care charge collections commercial decorating demonstration edging employee problems exmark ferris four wheel drive gopherhaul grass gravely growing a lawn care business hardscapes hills hiring how much to charge how to john deere quik trac kawasaki labor cost landscape services lawn lawn care lawn care busines plan lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lighting monthly mulch mulch estimate new buisness past due patio install per hour service podcast pto push versus ride redmax scripts shell snow sprayer starting a business starting a lawn care business steve sulky theft toro toro grand stand trailer mate pro tree turfgrass consulting up sell employee
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 01:36 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 01:36 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy