Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > Trials & Tribulations - The drama of running a business and of life.

Trials & Tribulations - The drama of running a business and of life. It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.

Got boned out of a job


Trials & Tribulations - The drama of running a business and of life.

It's not as easy as it looks. Running a business is full of drama. Customers, employees, money, family, time. You name it, it's a problem. Share with us your drama and how you handled it.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-24-2010, 10:25 PM
mhatkins's Avatar
mhatkins mhatkins is offline
Junior Member
 
Join Date: Mar 2010
Location: Powhatan, VA
Age: 46
Posts: 23
Rep Power: 6
mhatkins is on a distinguished road
Thumbs down Got boned out of a job

I was called to make a bid on a job this week. Went to the location and checked it out. They wanted us to do leaf clean up(4 5x8 trailer loads of leaves minimum), limb and debris clean up on a .25 acre lot, cut down 3 small trees( less than 6' tall), and flower bed prep(about 2 1/2 hours work in the beds, no mulch, no mowing, and about 15 minutes work trimming their shrubs. We bid the job as a one-time job at $40 per hour. They greatfuly accepted and wanted us to start the next morning at 8 am. At 7:30 the next morning, they call and say, "Nevermind. We found a guy an hour after you left that will do the entire job for $100". He should have called that night to cancel. Well, we rode by yesterday and looked the job that was done, and it looks like a 10 year old kid begrudgingly did it because his dad MADE him do it. The trees that were supposed to be cut down were still there, minus the one that was cut down and fell into the sheds roof. You get what you pay for.
__________________
1994 GMC Safari
Ariens EZR-1742 42" ZTR
Cub Cadet 33" WB
Echo SRM-210 trimmer
Echo BP blower
Stihl BR-600 Backpack Blower
Shindaiwa LE263 Stick Edger
Husqvarna 345 16" Chain Saw
Ryobi Pole Hedge Trimmer
5x8 Open bed trailer

Edward Hunter Yardworks
edwardhunteryardworks.com
edwardhunteryardworks@gmail.com
Powhatan Virginia
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-24-2010, 10:59 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 11
CHEESE2009 is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Damn! Well frig those people.

They are the ones who lost in the end!
Reply With Quote
  #3  
Old 04-25-2010, 10:01 PM
azlandshapes azlandshapes is offline
Junior Member
 
Join Date: Apr 2010
Posts: 2
Rep Power: 5
azlandshapes is on a distinguished road
Default

Ive had that happen. I was called by a guy the morning I was suppose to start a job. He canceled and told me he found a cheaper offer.
I told him he could call me to repair the problems this guy was likely to cause. He did. The company he hired cut almost every drip line in the front yard. That SOB paid extra for wasting my time. 65/hr for irrigation repairs. Not an unusual fee but not my normal rate.
Reply With Quote
  #4  
Old 04-25-2010, 10:32 PM
justin_time justin_time is offline
Justin
 
Join Date: Apr 2006
Location: French River, ON, Canada
Age: 29
Posts: 1,801
Rep Power: 0
justin_time is on a distinguished road
Default

I had agreed to a spring cleanup job a few days before. I show up on Monday morning, the customer tells me when I got there. I am sorry, but I found someone else. Which I had driven about 20 minutes to get there.

Oh well their loss, they had a big yard to clean anyways
Reply With Quote
  #5  
Old 04-27-2010, 12:24 AM
jessechaveriat's Avatar
jessechaveriat jessechaveriat is offline
Member
 
Join Date: Feb 2010
Location: Knoxville, Tn
Posts: 72
Rep Power: 6
jessechaveriat is on a distinguished road
Default

i lost a 1200 dollar mulch job the other day. old people will go with the cheapest bid, even if its just some kid from up the street, who has no business landscaping.
Reply With Quote
  #6  
Old 04-27-2010, 11:04 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,118
Rep Power: 10
Steve has disabled reputation
Default

This does make you wonder, if there is anyway to deal with customers who are going to accept your bid and then later cancel.

Could you have some kind of estimate they could sign or initial and maybe have it say something like we require 24 hrs of notification before job begins if you want to cancel?

Would something like that help?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 04-28-2010, 06:35 PM
azlandshapes azlandshapes is offline
Junior Member
 
Join Date: Apr 2010
Posts: 2
Rep Power: 5
azlandshapes is on a distinguished road
Default

Yup,
My thoughts exactly. Sign here. And we require at least 24 hrs notice, yes thats the soln. Solution to ***'oles with little respect and integrity.
Anyone got a copy of that form already made or do we all need to redesign the wheel?
Id be interested in a copy or a looksy anyway.
Hasta
Reply With Quote
  #8  
Old 04-29-2010, 06:19 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,118
Rep Power: 10
Steve has disabled reputation
Default

It could probably be easily added to the wording in some of the free estimate forms we have in the template section.

I think it would fit well along with the wording that the customer accept the price and authorizes the work to begin.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 05-16-2010, 12:11 PM
lxarth lxarth is offline
Senior Member
 
Join Date: Mar 2010
Posts: 196
Rep Power: 6
lxarth is on a distinguished road
Default

So I haven't had anything like what the OP is talking about, but just a couple days ago I get an email from a customer I had last year (I tried contacting her this year but never got a reply so I stopped trying).

She emailed wanting me to come out again. I explained that I do her area on Monday, but I can help her out and head over on Thursday or Friday.

She emails back wanting it done Thursday. I was so busy I never got that email until Thursday night. Anyways, I head over on Friday, and someone has already cut the lawn.

I sent a simple email: "I was suprised when I stopped by a couple days ago to see it was already cut down."

I wouldn't mind getting her as a customer again, but I'm not crying if I don't. The only real reason I want it back is because she is just a couple blocks from another customer, and her lawn is about 250 sq-ft. Very tiny. And the fact that she pays on time, lol. Lets not forget that important detail.

Perhaps she was having company over, idonno, it just irks me when I make a special trip for someone and it's a waste of time.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
I lost a long term...
Sprinkler Buddy
09-04-2011 02:24 PM
Yesterday 09:17 PM
by SGL1
14 3,351
Flag or no flag
Matther777
03-24-2015 02:41 PM
Yesterday 05:50 PM
by Sprinkler Buddy
9 281
Office Administration...
Girlfriend
Yesterday 05:40 PM
Yesterday 05:40 PM
by Girlfriend
0 39
Billing methods
jcurr33
Yesterday 01:33 PM
Yesterday 01:33 PM
by jcurr33
0 44
introducing myself
chris2500hd
03-24-2015 11:16 AM
Yesterday 01:22 PM
by chris2500hd
7 170
Commercial Jobs
CurbAppeal1
03-25-2015 04:22 PM
Yesterday 12:44 PM
by Steve
4 122
Mower vs lot size advice
jcurr33
03-25-2015 09:29 PM
Yesterday 04:49 AM
by avetslawncare
2 101
Finally got a warehouse
avetslawncare
03-12-2015 07:52 PM
03-25-2015 08:57 PM
by SGL1
9 443
Is this tree beyond help?
SGL1
03-22-2015 05:35 PM
03-25-2015 08:55 PM
by SGL1
14 454
hoa bid need help
bigdaveha12
03-24-2015 08:29 PM
03-25-2015 08:04 PM
by avetslawncare
4 159
Opinions on truck wrap
Trupro
02-28-2015 03:21 PM
03-25-2015 07:54 PM
by Trupro
33 1,484
How do you get...
ESREVER
03-25-2015 01:30 PM
03-25-2015 07:20 PM
by avetslawncare
6 131
Bid for large home...
lxarth
03-22-2015 11:06 AM
03-25-2015 03:44 PM
by jrs.landscaping
7 248
Employee job training...
brookline
12-15-2014 07:15 PM
03-25-2015 03:26 PM
by ESREVER
25 2,305
The New Wave!!!! Read...
Jamesw86
03-22-2015 08:33 PM
03-25-2015 02:50 PM
by Steve
10 269
grass in the gas tank
robkattankate
03-23-2015 04:37 PM
03-25-2015 02:36 PM
by Steve
5 154
Helping others
hansenslawncare
09-15-2011 08:50 PM
03-25-2015 02:33 PM
by Steve
11 2,632
DOT Number
acrajchel
03-20-2015 05:56 PM
03-25-2015 02:28 PM
by Steve
7 278
Michelin x tweel.
apmAkron
03-23-2015 04:22 PM
03-24-2015 12:40 PM
by Steve
3 106
Trepidation about...
michellemarvin
03-23-2015 07:46 PM
03-24-2015 11:47 AM
by Steve
1 104
spike aerator???
Bradcook21
03-21-2015 01:55 PM
03-24-2015 10:32 AM
by acrajchel
4 177
Hello from Maryland
michellemarvin
03-23-2015 12:44 PM
03-23-2015 07:33 PM
by michellemarvin
2 106
hello from south GA.
CCandALawnCare
03-23-2015 03:46 AM
03-23-2015 07:06 PM
by CCandALawnCare
2 100
Say Hello !!!
Steve
03-19-2007 11:18 AM
03-23-2015 06:14 PM
by jethro
1,218 379,874
Is anyone doing mosquito...
BWild
01-27-2015 11:30 AM
03-23-2015 12:28 PM
by Steve
9 809
35,000 Eddm
greenscaper123
03-18-2015 12:51 PM
03-23-2015 11:48 AM
by BLC7
18 448
Need some advice about...
Wolf4dk
03-22-2015 10:48 PM
03-22-2015 10:48 PM
by Wolf4dk
0 160
Should i take on this...
christw
03-17-2013 01:23 PM
03-22-2015 09:02 PM
by ExtremeLawncareServices
36 7,534
mower stalls when...
boog
03-19-2015 08:20 AM
03-21-2015 08:13 PM
by Wolf4dk
7 239
Weed and Feed
robkattankate
03-19-2015 09:00 PM
03-21-2015 01:53 PM
by Bradcook21
4 274
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
03-20-2015 10:00 PM
by ExtremeLawncareServices
32 3,574
Hello Emily Reyes from...
Webster14829
03-20-2015 11:23 AM
03-20-2015 03:36 PM
by Steve
2 159
Finally going to give it...
jcurr33
03-12-2015 08:09 PM
03-20-2015 03:31 PM
by Steve
10 521
Weed id?
SGL1
03-17-2015 08:20 PM
03-20-2015 02:37 PM
by Steve
6 252
Mobile small engine...
luckylogger
03-15-2015 02:05 PM
03-20-2015 06:17 AM
by jrs.landscaping
15 448
Brad Cook 21
SC93
03-16-2015 10:40 PM
03-19-2015 09:04 PM
by Bradcook21
4 331
honest opinion please
uppercut
02-17-2015 01:30 AM
03-18-2015 02:55 PM
by Steve
15 1,280
Repair or replace the...
lxarth
12-17-2014 04:07 PM
03-18-2015 02:49 PM
by Just for Cuts
21 2,000
new to the site
bigdaveha12
03-17-2015 09:13 PM
03-18-2015 02:33 PM
by Steve
1 186
Small dovetail truck...
ExtremeLawncareServices
03-04-2015 06:47 PM
03-17-2015 10:14 PM
by ExtremeLawncareServices
17 833
New Site Hows it look
Infinitelawn
03-16-2015 10:32 AM
03-17-2015 08:15 PM
by SGL1
3 252
mulch questions
Bradcook21
03-08-2015 08:37 AM
03-17-2015 07:00 PM
by Bradcook21
23 942
Scag hydro w/b frame...
Just for Cuts
03-11-2015 03:32 PM
03-17-2015 06:37 PM
by lxarth
11 470
Buy new or used?
lxarth
12-26-2014 09:50 PM
03-17-2015 06:11 PM
by lxarth
14 1,681
New to 2015
Infinitelawn
03-16-2015 08:29 AM
03-17-2015 11:47 AM
by Steve
4 270
Pulling trailer was...
SGL1
03-07-2015 07:14 PM
03-17-2015 08:11 AM
by SGL1
30 1,103
Diesel conversion?
Just for Cuts
03-02-2015 09:59 AM
03-16-2015 03:26 PM
by Just for Cuts
10 611
trimmer racks.
apmAkron
03-12-2015 09:07 AM
03-16-2015 03:17 PM
by Steve
4 335
Ferris FW35 questions
Chilehead
03-10-2015 08:31 PM
03-16-2015 03:11 PM
by Steve
4 332
new equipment
apmAkron
03-12-2015 09:12 AM
03-16-2015 03:07 PM
by Steve
7 348
» Popular Tags
aerocore apartment complex auger bark billy goat brushcutter blades bush collections deliquentaccounts design edging employee problems equipment rental ferris flyers foreman free advertising grass growing a lawn care business hills hiring husqvarna introduction john deere quik trac landscape landscape services landscaping training lawn lawn care lawn care business seo lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lawn mowing marketing marketing secrets mr dave mulch new business past due per hour charge per hour service pricing profit on employee pto push versus ride running a business secrets to landscaping sell the vision seo shell small engine repair square foot steep lawns sulky theft toro grand stand trailer tree trimmer rack truck new used landscape up sell employee walk behind web design website website design winterization won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 06:29 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 06:29 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy