Having to pass on a bid

[markty]

Andy, Too bad I am down in Bridgewater! I have a question for you unrelated from that issue. I have a client who would like me to "spray" or put down down some kind of weed and feed. We do not have restrictions like you do in HRM but I do not WANT to use chemicals. Any suggestions on a product I could get locally to impress the client(organic AND chemical). He'd like it done ASAP(of course) His lawn is in good shape but there are just a few dandelions that want to germinate. Thanks for your help, Mark Lowe Grasshopper's Lawn Care

[picframer]

Lawn care business tips

Do you know what the weed is? Burn it, put down turn dressing, overseed and use Organic sprays, the grass will wipe the weeds out, buy the premium Kentucky cold climate from Halifax seed. I can lend you a burner if you need one.

__________________
Andy
Halifax, Nova Scotia

[markty]

I would say it just your basic dandelion. okay what should I use for the "Organic Sprays" that you mention?

Thanks,

Mark

[Steve]

I handle a situation like this by being very straight forward, we started a year ago, we have 16 staff, we have 159 landscaping projects, 196 lawn spraying clients and close to 90 lawn mowing jobs, I simply do not want to expand any further at this time.

Do you think it ever hurts customer relations when you turn work down and possibly say you are just too swamped right now and you can't take on anything more?

Is there a bad way this could be handled and should be avoided?

[picframer]

Originally Posted by Steve

Do you think it ever hurts customer relations when you turn work down and possibly say you are just too swamped right now and you can't take on anything more?

Is there a bad way this could be handled and should be avoided?

Yes and no, many understand and they really appreciate your honesty, some don't understand and wonder why you just don't expand further.

This was supposed to be a fun returement hobby business as I have mentioned, I wanted to work with my son who is in University and perhaps employ a few of his friends, the company took on a life of it's own and it's desperate hard for me to manage at the momant, we are receiving 4 to 11 inquiries a day, every day that in itself is a full time job.

I think the bad way to handle this is to take on the work without having the backbone in the business to back it up, I have been in business, although not this one, to know when to put the brakes on or something will blow up.