Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Growing By Leaps and Bounds


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-19-2010, 02:05 AM
kdexpd's Avatar
kdexpd kdexpd is offline
Senior Member
 
Join Date: Mar 2009
Location: N.E. Missouri
Age: 35
Posts: 198
Rep Power: 6
kdexpd is on a distinguished road
Default Growing By Leaps and Bounds

Well I have to admit, this year has been a really good. I'm thinking about buying another truck and hiring two part timers. This time last year I had maybe 5 lawns. This year I have 48 and still averaging a new one every day. I'm getting really behind already, and I'm kind of apprehensive about growing so fast. I know this is a good thing, however I'm feeling gun shy about hiring and purchasing this truck. Granted, it's a good used truck and it's coming from a good friend, and it's only $1,500. He took good care of it, and it will be paid for in cash when I get my raccoon job finished next week. I have an older guy lined up for the foreman position (will mow with the zero turn) who is very particular and a good leader, and my part timer (will trim) is the son of a good friend. I will be having them service the 26 apartments that I got last week, and maybe some of my new customers. I make $477.00 for all the apartments (they are all very small yards..too small for my 60" Exmark, but almost too big for a push mower to be efficient...more trimming than mowing) I figure two guys at $10 and hour and if they start at 7am, they should have all of them completed by 4pm. The thing that takes the longest is loading and unloading and driving to each one(between 3 and 6 blocks apart in most cases). What bothers me is, do I hire the two guys and buy the truck (I already have a small trailer) or do I just hire a part timer to go with me on all of them? The only issue with just hiring a part timer to go along with me is I have several mulching jobs, clean ups, plantings, and drainage pipe installs to do and I'm so behind. I am having new customers who haven't had their yards mowed yet and they're getting tall and I'm having to schedule them two days ahead to even fit them in. By the time I get there, I have to spend twice as long because I have to literally mow it twice to mulch up the clumps to make it look nice. The way I'm looking at it, if I start losing money after I buy the truck and hire the two part timers, I can always sell the truck and let one of the guys go and take the other with me. I have the thought in the back of my mind that if I set these guys loose, they won't do as good of a job as I do and I may lose my 100% retention on my customers. The foreman I'm looking at is in his early 60's and is very particular. He'll be good to oversee the work and won't have to work very hard at all because he'll be on the mower all the time, and driving from place to place. The kid on the other hand is ok, but likes to fidget with that stupid cell phone of his all the time and isn't very particular, but has the potential to be. The first rule I will make known and will enforce is that the stupid cell phone will be turned off and left in the truck at all times. I don't know what it is with kids and their ignorant cell phones. I'd like to take one away from one sometime and watch them have a total breakdown just for laughs. Anyway, the foreman would be the only one allowed to have one on and with him in case I need to get a hold of him. So what do you guys think, should I hold off and stay behind and see what happens, or should I take the risk and buy the truck and hire the two part timers so I don't get a bad rep for being too busy and not getting to people quickly? I'm afraid I won't make much money if I hire help, but on the flip side, I'm only losing money by turning people down because I don't have the time to get to them.
__________________
Kendrick
Cedar Lawn Care Services, LLC
Kirksville, MO
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-19-2010, 05:07 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Lawn care business tipsLawn Care Business Book
It's great to hear that you are growing that fast!

You may not make as much per location however you should still be making a profit.

Growth can be very painful, I went through this last year and it was brutal, what was supposed to be a company that I could work with my son and maybe one friend at during the summer when he was home from University grew to 16 staff.

At one point I found myself being nothing more than an office manager, the paperwork in this company is nuts as we do everything by the book. Long story short I have people, process and policy down and in place, this year has been far better.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #3  
Old 04-19-2010, 10:01 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,171
Rep Power: 10
Steve has disabled reputation
Default

Congratulations on all your success!
Quote:
do I hire the two guys and buy the truck (I already have a small trailer) or do I just hire a part timer to go with me on all of them?
I would think the best way to go is to scale it up and hire the part timer first.

Otherwise who the heck knows what would happen if you just hired 2 guys and let them loose!

What's your view on this?

Also,

Quote:
Growing By Leaps and Bounds
What would you attribute this too?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 04-20-2010, 01:41 AM
kdexpd's Avatar
kdexpd kdexpd is offline
Senior Member
 
Join Date: Mar 2009
Location: N.E. Missouri
Age: 35
Posts: 198
Rep Power: 6
kdexpd is on a distinguished road
Default

Well, upon further thinking, and re-thinking, I think I'm gonna hire two part timers for one or two days a week to get started off with. I have a buddy of mine who has a little extended cab Ranger that already has the tow package and he also has a small trailer, which I'll supply with the Toro Zero Turn, trimmer, blower and fuel cans, etc. He offered to work for me a while back and I think I'm gonna take him up on the offer. I figure this way, all I have to do is buy some magnetic signs for his truck and reimburse him for fuel. I'll alternate him with the kid through the week on my residentials with me, and I'll have the both of them do the 26 apartments plus one other account on one day. I went to Home Depot and bought another trimmer today. It's the Ryobi 4 cycle and man is it cool. It sounds like a 4-wheeler! This is actually an experiment because I'm going to purchase the propane conversion for it and see how that works out. For about $40 you can convert it to run off a small propane bottle, like the ones you use for a small camping cook stove. They're cheap and from the reviews I've read on them, they last much longer than normal fuel. I've had good luck with Ryobi trimmers in the past, however I prefer Stihl for the business as they're definitely more commercial style. We'll see, but I think it'll work out pretty good. Right now I'm running gang busters, so it'll be a while before I can get around to getting the conversion and getting it installed, but I'll definitely keep you guys informed as to how it goes.
Attached Images
File Type: jpg RY34440_1_Final.jpg (7.1 KB, 7 views)
File Type: jpg enginegas.jpg (48.7 KB, 8 views)
__________________
Kendrick
Cedar Lawn Care Services, LLC
Kirksville, MO
Reply With Quote
  #5  
Old 04-20-2010, 01:50 AM
kdexpd's Avatar
kdexpd kdexpd is offline
Senior Member
 
Join Date: Mar 2009
Location: N.E. Missouri
Age: 35
Posts: 198
Rep Power: 6
kdexpd is on a distinguished road
Default

Oh, and Steve to answer your question as to what I would attribute this growth to...Quality, Quality, Quality. When I service a lawn, I do the best I can do and treat it like it was my own mother's lawn. I literally treat each and every customer like they were my own family and I always give them small freebies when I can to make them feel special. Anytime they need something like a few small weeds sprayed in the driveway, or a few small limbs picked up and hauled away, I always do it for them for nothing. I think it makes them feel special and appreciated. I always make time to visit with them and be sincere when I ask them how they are. My work is always flawless and I never do sloppy work. The clippings are always blown back into the lawn, I never blow grass from the mower or trimmers up against a house or outbuilding or onto the neighbors lawn, and I always keep my lines perfectly straight with the mowers. They pay me to do quality work, and that's exactly what they get, consistently, every time. I've had 100% retention on all my customers because of this, and I have yet to ever lose one because of my work. I tell them up front that I am a professional lawn service and I may not be the cheapest, but my work is the best around.
__________________
Kendrick
Cedar Lawn Care Services, LLC
Kirksville, MO
Reply With Quote
  #6  
Old 04-20-2010, 09:53 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,171
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I would attribute this growth to...Quality, Quality, Quality. When I service a lawn, I do the best I can do and treat it like it was my own mother's lawn. I literally treat each and every customer like they were my own family and I always give them small freebies when I can to make them feel special.
What got you to the point where you figured out that was the key? It seems like early on in any new business venture, most business owners are simply in a mad dash for quantity. They want as many customers as they can get.

But at a certain point, you would figure they would need to bridge that gap to quality.

What was your view on how that all came together? Do you feel you went for quantity first and then went after quality?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 04-20-2010, 08:49 PM
TeamDynamic's Avatar
TeamDynamic TeamDynamic is offline
Member
 
Join Date: May 2009
Posts: 51
Rep Power: 6
TeamDynamic is on a distinguished road
Default

Here is what we do:

1 Truck
3 workers
2 of the 3 are running mowers(one in front one in back and they help the 3rd guy once they finish)
3rd guy only trims, edges, and blows

120-200 Lawns a week
30-50 lawns a day

We mow 4 days a week. The other 3 days are left for side jobs and catching up in case off weather or break downs. We sometimes have a 4th guy help out in spring because the grass grows out of control.
__________________
www.TeamDynamicOnline.com
Reply With Quote
  #8  
Old 04-20-2010, 11:33 PM
bruces bruces is offline
new member
 
Join Date: Apr 2010
Posts: 828
Rep Power: 0
bruces is on a distinguished road
Default

Quote:
Originally Posted by kdexpd View Post
Well, upon further thinking, and re-thinking, I think I'm gonna hire two part timers for one or two days a week to get started off with. I have a buddy of mine who has a little extended cab Ranger that already has the tow package and he also has a small trailer, which I'll supply with the Toro Zero Turn, trimmer, blower and fuel cans, etc. He offered to work for me a while back and I think I'm gonna take him up on the offer. I figure this way, all I have to do is buy some magnetic signs for his truck and reimburse him for fuel. I'll alternate him with the kid through the week on my residentials with me, and I'll have the both of them do the 26 apartments plus one other account on one day. I went to Home Depot and bought another trimmer today. It's the Ryobi 4 cycle and man is it cool. It sounds like a 4-wheeler! This is actually an experiment because I'm going to purchase the propane conversion for it and see how that works out. For about $40 you can convert it to run off a small propane bottle, like the ones you use for a small camping cook stove. They're cheap and from the reviews I've read on them, they last much longer than normal fuel. I've had good luck with Ryobi trimmers in the past, however I prefer Stihl for the business as they're definitely more commercial style. We'll see, but I think it'll work out pretty good. Right now I'm running gang busters, so it'll be a while before I can get around to getting the conversion and getting it installed, but I'll definitely keep you guys informed as to how it goes.
not sure of your local laws,but you have to be sure buddies insurance for his truck is ok with him using it for your business .
Reply With Quote
  #9  
Old 04-20-2010, 11:47 PM
kdexpd's Avatar
kdexpd kdexpd is offline
Senior Member
 
Join Date: Mar 2009
Location: N.E. Missouri
Age: 35
Posts: 198
Rep Power: 6
kdexpd is on a distinguished road
Default

Quote:
Do you feel you went for quantity first and then went after quality?
Actually the way I saw it was the quality would get me the quantity. I believe that if you do great work, you'll get more customers. I've always been particular about making things look the best, and that's what I do with my lawns. The way I see it is this: Any moron can mow a yard. It takes a professional to manicure a lawn. I keep my work one step above the other companies. I'm always paying attention to the ways they mow and trim, and I go one better. When I push mow, I make those lines perfectly straight. When I trim, I never leave a blade of grass standing, and I always turn the trimmer on it's side and edge the sidewalks and curbs on every account. When I blow the clippings, I also blow off their patios and porches, whether they have my clippings, or just leaves and dirt from them not sweeping them. Customers notice this kind of stuff and that's why they seek me out. This ain't just a job, it's a passion and I'm doing it because I want to, not because I have to.
__________________
Kendrick
Cedar Lawn Care Services, LLC
Kirksville, MO
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
grass is not growing so we are not mowing turfmaster General Business Discussions 10 08-30-2009 07:59 PM
My company is growing and now I have growing pains neukam Starting a lawn care business. 13 05-06-2009 07:05 PM
A growing business Steve General Business Discussions 0 04-02-2008 03:37 PM
Is this a growing trend? Steve General Business Discussions 8 01-19-2007 09:29 PM
Landscape firm keeps on growing Steve General Business Discussions 0 06-22-2006 01:58 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
Today 07:01 AM
by kslawn
2 111
new to me box truck
jrayb39667
03-06-2014 10:20 PM
Today 06:52 AM
by broderick811
14 1,290
Need help determining...
Jbss861
07-20-2014 02:33 PM
Today 06:38 AM
by kslawn
9 206
Customer letters
kslawn
Today 06:17 AM
Today 06:17 AM
by kslawn
0 16
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
Today 05:38 AM
by kslawn
13 796
Should I ?
googus
Yesterday 04:06 PM
Today 05:29 AM
by kslawn
1 75
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
Yesterday 11:15 PM
by SGL1
25 1,087
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
Yesterday 10:11 PM
by ExtremeLawncareServices
7 175
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
Yesterday 07:18 PM
by LawnCareMan280
3 156
Overspray?
stevef1201
07-21-2014 04:20 PM
Yesterday 03:59 PM
by stevef1201
2 72
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
Yesterday 01:53 PM
by Steve
6 203
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 601
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 435
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 215
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
07-21-2014 01:04 PM
by Steve
12 491
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 508
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
07-20-2014 08:03 AM
by kslawn
1 145
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
07-19-2014 05:40 PM
by kslawn
1 109
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 109
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 113
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 652
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 961
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
07-16-2014 08:38 PM
by ExtremeLawncareServices
73 4,226
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 700
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 632
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 318,387
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-15-2014 11:56 AM
by Steve
5 214
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
07-15-2014 11:42 AM
by Steve
9 314
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,651
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 390
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 321
My new side job
Sprinkler Buddy
05-10-2014 05:23 AM
07-14-2014 12:15 PM
by Steve
10 784
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
07-13-2014 10:36 PM
by GoGreenerKS
10 501
New Mower and Trailer
Chaz
06-25-2014 12:04 PM
07-13-2014 06:25 PM
by SGL1
7 501
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
07-12-2014 07:36 PM
by SGL1
21 1,821
Fuel and fuel additives
SGL1
07-06-2014 10:23 AM
07-11-2014 07:53 PM
by SGL1
15 493
Questions for a patchy...
jumcgee
07-09-2014 08:42 AM
07-11-2014 12:34 PM
by Steve
1 173
toro proline blades wont...
boog
06-25-2014 06:26 PM
07-11-2014 05:28 AM
by kslawn
18 605
Contents of Marketing to...
prmenter@gmail.com
07-09-2014 05:25 PM
07-10-2014 03:23 PM
by Steve
3 257
Shindaiwa
CLB454
05-13-2014 09:04 PM
07-10-2014 03:04 PM
by Steve
14 738
Starting New in FL
mmcuttrim
08-06-2010 09:22 AM
07-10-2014 02:44 PM
by Steve
48 11,190
Bid help 45 on acre...
Priggan
06-26-2014 12:56 PM
07-09-2014 08:38 AM
by kslawn
7 479
need help bidding fence...
veteranslawncaresystems
07-03-2014 10:33 AM
07-08-2014 12:00 PM
by Steve
5 342
Trimmer or Knife?
gwilson98
07-04-2014 09:56 PM
07-07-2014 02:41 PM
by Steve
6 311
Started a New Solar Lawn...
Solar Lawn Care
06-08-2013 01:40 AM
07-07-2014 01:55 PM
by Steve
37 7,368
New Canadian Member
coppervalley
07-04-2014 02:15 PM
07-07-2014 01:12 PM
by Steve
1 210
Happy Independance...
stevef1201
07-04-2014 07:05 AM
07-07-2014 01:01 PM
by Steve
2 211
Echo PE 266 edger
stevef1201
07-01-2014 01:28 PM
07-07-2014 12:47 PM
by Steve
4 289
30 Inch Push Mowers Pros...
Billy Goat
06-27-2013 08:07 PM
07-06-2014 01:50 PM
by SGL1
21 5,177
Poulan Pro trimmers
SGL1
06-30-2014 11:16 PM
07-05-2014 09:32 PM
by SGL1
20 487
» Popular Tags
4wd advertisement article marketing bid charge christmas lighting christmas light service courtesy call credit card processing customers decorating escrow estimate exmark ferris fundraiser gopherhaul grass gravely gravely 34" zero turn hills holiday holiday decorating holiday lighting honda how much to charge introduction kawasaki lawn lawn care business lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf leaf removal lighting managing a lawn care business marketing native plants new buisness new mower office management online classifieds outdoor environments payment podcast push versus ride redmax reo scag scripts search engine optimization seo snow sprayer starting a business starting a lawn care business steve stihl subcontractor theft toro tractor auger turfgrass consulting walker wright stander rh zero turn
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:56 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:56 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy