Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

REMINDER (feel free to continue)


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-13-2010, 12:37 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default REMINDER (feel free to continue)

1. Word of mouth & confrontation are the best ways to gain clients, also giving people the opportunity to observe your work.

2. Flyers of all kinds draw in business, some people do prefer tacky unprofessional ads. Sometimes itís ok to fix what isnít broken, being unique has itís advantages.

3. There is no such thing as a perfect customer. Donít get your hopes up! You will waste time, money, & effort trying to please at least one customer.

4. You can never be completely organized, or settled. Things are constantly being adjusted, not everything is in your control so donít stress out.

5. Honesty is key. If a customer knows his/her boundaries on what to expect out of you - you will be better off.

6. Lowering your price hurts you, & makes it even more difficult to raise.

7. Nothing is free, you donít run a charity. Charge your customers when possible, itís business.

8. People may try persuading you into giving them a special deal, these deals always result in you losing. Just replace the bad with the good & always keep your guard up.

9. When a customer hints at switching companies, let them leave - do not negotiate your price.

10. Sometimes you have to leave your area to gain new business.

11. You surround yourself with people who could bring you all the business youíll ever need, you just have to open your eyes.

12. Be a customer of your business, this is the best way to figure out where you need to improve.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-13-2010, 12:49 AM
Rexdale Grass Rexdale Grass is offline
Member
 
Join Date: Mar 2010
Location: Toronto, Ontario, Rexdale
Posts: 31
Rep Power: 5
Rexdale Grass is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
first dont you sleep

13. dont call back a new customer right away, this makes you seem desprit if you wait till the end of the day or the next morning they think/know your a buisy guy and not think that you can run to there every need.

14. you have a schedual and should stick to it more will get done this way.
Reply With Quote
  #3  
Old 04-13-2010, 10:18 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,840
Rep Power: 10
Steve has disabled reputation
Default

Quote:
9. When a customer hints at switching companies, let them leave - do not negotiate your price.
Does this ever happen? Do you ask why they are considering switching? Is it always a price issue or is it other issues?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 04-13-2010, 04:47 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 74
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Does this ever happen? Do you ask why they are considering switching? Is it always a price issue or is it other issues?
It's always a price issue. Customers are always looking for a better deal, & will often try & convince me to lower my price. It's rather annoying to answer these calls.

Though if it's a service issue, I guess it's good criticism & if you are unable to adapt to the clients needs, move on.
Reply With Quote
  #5  
Old 04-14-2010, 09:30 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,840
Rep Power: 10
Steve has disabled reputation
Default

What's the best way to deal with customers that are on you about price? Can you offer to add another service for just a little more? Would trying an upsell at such a time help or no?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
I feel like debating. MikeO Starting a lawn care business. 9 02-01-2010 08:16 AM
Boy, did I feel stupid mark123 General Talk 3 08-07-2009 10:37 PM
Continue Newsletter tiedeman General Business Discussions 2 03-06-2007 10:19 AM
Ever feel this way? Steve Lawn Maintenance / Lawn Renovation 0 11-29-2006 12:46 PM
Which do you feel will do better? Steve General Business Discussions 2 04-13-2006 03:25 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
These are the days on...
ExtremeLawncareServices
01-11-2015 11:41 AM
Today 10:54 PM
by ExtremeLawncareServices
12 613
viking cyclon.
uppercut
Today 09:12 PM
Today 09:12 PM
by uppercut
0 15
Crunch time 2015!
Chilehead
Today 08:57 PM
Today 08:57 PM
by Chilehead
0 13
TaskEasy & Plowz & Mowz...
jrwalker333
01-25-2015 01:02 PM
Today 08:14 PM
by lxarth
8 218
Landscapers from hell!!
Chilehead
Today 03:55 PM
Today 03:55 PM
by Chilehead
0 38
adding something new...
veteranslawncaresystems
Yesterday 12:13 AM
Today 03:00 PM
by ExtremeLawncareServices
4 122
Contact last years...
googus
Yesterday 09:13 AM
Today 02:29 PM
by Steve
6 125
Looking for advice on...
berryjam
01-21-2015 07:37 PM
Today 02:21 PM
by Steve
15 425
Government contracts
avetslawncare
11-15-2014 08:50 AM
Today 02:10 PM
by Steve
8 818
New to the forum
LCRobert
01-26-2015 10:21 PM
Today 09:11 AM
by ringahding1
7 180
What happened to Better...
Steve
01-27-2014 04:07 PM
Yesterday 12:26 PM
by Steve
21 3,169
Lawn care truck
Steve
10-10-2009 03:40 AM
Yesterday 12:23 PM
by Steve
44 16,041
Bidding to get other work
Rodriguez11
07-21-2011 11:52 PM
Yesterday 12:08 PM
by Steve
29 9,429
How many contracts...
5StarLawnscaping
01-12-2015 03:51 PM
Yesterday 11:04 AM
by ExtremeLawncareServices
10 573
"Part Timers", "Low...
doug1980
06-10-2009 12:55 PM
01-27-2015 09:01 PM
by jrs.landscaping
43 10,296
Is anyone doing mosquito...
BWild
01-27-2015 12:30 PM
01-27-2015 07:24 PM
by avetslawncare
4 116
New to group
ron@alpine
01-27-2015 08:45 AM
01-27-2015 01:29 PM
by Steve
1 86
please Help with none...
Lawnboyman1170
01-09-2015 09:46 AM
01-27-2015 01:27 PM
by Steve
13 621
does this sound good or...
Bradcook21
01-22-2015 09:24 AM
01-27-2015 07:42 AM
by ringahding1
9 318
second year advise
cmdlawncare
01-23-2015 06:22 PM
01-27-2015 07:31 AM
by ringahding1
6 274
need advise
rawssrob
02-23-2010 02:45 PM
01-23-2015 06:40 PM
by cmdlawncare
7 2,585
New to forum
ROB N
01-23-2015 08:35 AM
01-23-2015 01:53 PM
by Steve
1 149
Extending the life of...
rmccutchan
01-17-2015 12:37 AM
01-23-2015 01:43 PM
by Steve
8 386
osceola lawn service
jasa@wildblue.net
01-22-2015 03:23 PM
01-23-2015 01:38 PM
by Steve
1 161
Tax Question
Wolf4dk
01-20-2015 01:11 AM
01-22-2015 02:28 PM
by Steve
4 293
Billy Goat Vac
Mr. Mow
01-19-2015 07:42 AM
01-22-2015 02:18 PM
by Steve
6 285
Property Pricing
GVL
01-19-2015 02:46 PM
01-21-2015 02:18 PM
by Steve
5 342
Landscapers Source For...
breadcrumb
01-16-2015 02:44 PM
01-21-2015 05:55 AM
by breadcrumb
14 508
Hoa advice
Bradcook21
01-16-2015 09:36 PM
01-20-2015 04:30 PM
by Steve
4 318
My Invention
biglee
01-11-2015 07:51 PM
01-20-2015 10:16 AM
by biglee
16 661
How to beat the pre pay...
stansg1fresh
01-13-2015 04:33 PM
01-19-2015 03:38 PM
by ringahding1
3 396
Hello from Md
homey
12-17-2014 06:55 PM
01-19-2015 01:37 PM
by Steve
12 1,182
Hi from Illinois
burtle
01-02-2015 09:46 PM
01-19-2015 01:22 PM
by Steve
3 561
Hello from SW FL!!
5StarLawnscaping
12-05-2014 02:35 PM
01-19-2015 01:20 PM
by Steve
14 1,495
Lost my @#$ blower
stevef1201
01-11-2015 08:31 AM
01-17-2015 02:21 PM
by lxarth
2 421
Another Illinoisan.....
barhopper
01-11-2015 05:38 PM
01-16-2015 04:29 PM
by Steve
10 477
marketing with pizza...
apmAkron
01-15-2015 09:57 AM
01-15-2015 06:29 PM
by Steve
4 303
CRM and Quickbooks?
5StarLawnscaping
01-15-2015 08:06 AM
01-15-2015 08:06 AM
by 5StarLawnscaping
0 232
New Member, Indiana Iraq...
Timbo
07-14-2011 09:44 AM
01-14-2015 06:14 PM
by Steve
10 3,829
check this box truck out!
BLAZIER-1991
01-07-2015 07:40 PM
01-13-2015 03:06 PM
by biglee
8 685
My community only ad...
googus
01-12-2015 09:55 AM
01-13-2015 02:44 PM
by Steve
5 366
12 Years in Business!
Chilehead
10-23-2014 09:07 AM
01-13-2015 09:37 AM
by Chilehead
18 1,861
use a small business...
BLAZIER-1991
12-25-2014 12:21 AM
01-12-2015 06:32 PM
by BLAZIER-1991
30 1,631
tips on creating a...
BLAZIER-1991
01-08-2015 07:22 PM
01-12-2015 06:19 PM
by BLAZIER-1991
4 511
During Your Down Time
achri12
12-24-2014 03:03 PM
01-12-2015 03:54 PM
by Steve
10 1,140
Leaf cleanup
Bradcook21
01-09-2015 02:21 PM
01-12-2015 12:22 PM
by Jamesw86
4 499
Has Anyone Used Plowz ?
dpld
01-08-2014 12:14 PM
01-11-2015 02:17 PM
by burtle
20 3,481
What to pay help
Bradcook21
01-07-2015 01:32 PM
01-08-2015 07:01 PM
by Steve
1 518
Need a trailer
googus
01-07-2015 09:40 AM
01-08-2015 10:24 AM
by Upscale2
7 634
Do you guys charge buy...
burtle
01-02-2015 09:58 PM
01-07-2015 08:37 PM
by Shark1611
14 1,003
» Popular Tags
2wd 4x4 aerocore apartment bid apartment lawn care estimate applying bark bob villa bush commercial deliquentaccounts demonstration ditches door hangers edging employee problems estimate four wheel drive google gopherhaul grass gravely hardscapes hills how to hydraulic jobs landscape services lawn lawn aeration lawn care lawn care busines plan lawn care business lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn care website seo lighting brass outdoor lights managing a lawn care business marketing mulch new mower ordinance past due patio install per hour charge per hour service podcast profit on employee scag v-ride scripts search engine optimization seo shreaded snow plowing sq ft starting a lawn care business steep lawns theft toro tractor auger trailer mate pro truck new used landscape web design won't return wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:30 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:30 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy