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Promote your products or services Do you want to promote your products or services to our lawn care business forum? Tell us what you have to offer. Post some specials or promotional offers. There is no better way to sell to a forum community than to get a few happy customers and then word will spread.

Quiz for Customers NEW IDEA


Promote your products or services

Do you want to promote your products or services to our lawn care business forum? Tell us what you have to offer. Post some specials or promotional offers. There is no better way to sell to a forum community than to get a few happy customers and then word will spread.
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  #1  
Old 04-08-2010, 10:19 PM
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Default Quiz for Customers NEW IDEA

When you are offering discounts, etc.

Wouldn't it be neat to offer your clients a multiple choice quiz, which will help them understand how you operate & why they shouldn't jump to conclusions?

If they pass they get a discount, & are probably your best customers.

Though if they pass or fail, the week after you can send them a letter with all of the answers.

Questions like, "Why is it bad to mow a lawn which is wet?"

Instead of your customers saying, "You never show up when you said you would" they will understand!

That is just an example. There are some great questions which can better your bond with each customer, & it sounds like a LOT of fun!

So maybe you guys are interested in this & are thinking about a promotion to give away.

Let's hear some multiple choice questions & answers!!!


e.g

Why is it bad to cut the lawn too short? My customers need to know this.


"We have so much weeds & our grass never grows"

Scott: Well I can soil/seed your lawn, & cut it higher than the previous company you hired.

"No we want you to cut it short short"

Scott: *sigh* there's your problem.




I'm going to offer my customers a quiz every month or so, give them them coupons or something for services usable next year. Customer retention baby!

Last edited by CHEESE2009; 04-08-2010 at 10:25 PM.
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Old 04-08-2010, 10:39 PM
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Q: Why does Breeze Lawn Service avoid contracts?

a) We are interested in keeping our clients feeling free - not miserable

b) We take a lot of pride in our work, & we donít need contracts to keep our clients

c) All of the above
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Old 04-08-2010, 10:44 PM
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thats a really good idea..it will give them information and theres an incentive.. way better than the standard welcome, about us flyer
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Old 04-08-2010, 11:44 PM
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What do you think? Keeps my customers less of a hassle, $5.00 is worth it!

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Old 04-09-2010, 12:04 AM
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I HAVE THE BEST IDEA!!!

I should make b) the best answer to all of the questions...

When I collect payment I can say, "See, (B) is the right choice!"

(B) for BREEZE...

AHAHAHAHA, man I'm so clever... Someone tell me how clever I am, I need to hear it... LMAO
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Old 04-09-2010, 12:17 AM
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Old 04-09-2010, 05:17 AM
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I'll send a package to my customers, with a letter of appreciation;

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Old 04-09-2010, 06:09 AM
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I love the quiz idea. I think you could use that as a way to market to new customers. You could probably even take the $5 off out of there. It would be something to educate and engage them.

At the bottom you could include the part of, if you noticed the answer to every question was (B). B is the right choice for all your lawn care needs.

That would just be amazing!

How will the letter tie into all this?

What's the plan with mixing the two?
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Old 04-09-2010, 06:13 AM
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Quote:
Originally Posted by Steve View Post

How will the letter tie into all this?

What's the plan with mixing the two?

I suppose I can put them both into an envelope.

One will be my letter of appreciation, and the other will be a "gift" I suppose.

$5.00 isn't much, but here is an alternative solution;

I already offer 7% our lawn maintenance service, why don't I round it up to 15% just for the month of June?

Percentages sound so much better!

And it gives customers a reason to last through May with me. A good "Welcome to Breeze" gift...
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Old 04-09-2010, 06:31 AM
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something like this maybe...
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