Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Just Snagged 26 Accounts In One Phone Call


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-29-2010, 03:08 AM
kdexpd's Avatar
kdexpd kdexpd is offline
Senior Member
 
Join Date: Mar 2009
Location: N.E. Missouri
Age: 35
Posts: 198
Rep Power: 6
kdexpd is on a distinguished road
Default Just Snagged 26 Accounts In One Phone Call

Just got 26 accounts for lawn service in one phone call. Had a friend whose landlord was looking for someone to mulch up some leaves on property for him, so I give the guy a call. After visiting with him for a while and making my sales pitch about how I'm licensed and insured, he decides to give me a shot. I show up and mulch up all his leaves from last fall, and recommend a fertilizer and grass seed program to help make the property look nicer and he starts asking questions. I tell him he can make the property look nice without spending a ton of money and offer my services. He accepts. Later this evening he calls me up and wants me to go bid 26 more properties because the last guy was charging him for mowing, but wasn't showing up. I go take a look-see and about 2 hours later I call him back with the estimates. The properties are larger old homes that have been converted into apartments for the college kids and have fairly small yards..mostly trim work. I shoot him an offer and he tells me I have the job. I have to admit, I didn't see that one coming. I didn't over bid, but I made sure to make it worth my trouble considering that parking will be a real butt. After doing some figuring, I will make $11,956 this season off him alone. That's just one of 56 accounts I have going so far...up from 20 last year. Guess I'm gonna have to break down and hire some help this year.

Kendrick
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-29-2010, 04:12 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Lawn care business tipsLawn Care Business Book
First off Congradulations!

This is a classic example of the benefits of spending time with a new customer, explaining what we can do and how we can do it, knowing what we are talking about and doing a great job each step of the way, looking for additional services we can offer and closing the deals promptly. I suspect the additional work you will get simply by being on these sites from other people that see you will be amazing.

I found once you get to a certain size there is a tremendous snowball effect then we fight to keep up with the growth.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #3  
Old 03-29-2010, 08:16 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

That is fantastic news! Congratulations!

Quote:
Had a friend whose landlord was looking for someone to mulch up some leaves on property for him, so I give the guy a call.
The power of social networking! WOW that is awesome! Do you offer any incentives to get your friends to promote you? How do you think that all came together?

How do others get their friends to look out for them like this as well? Any advice on that?

Quote:
I found once you get to a certain size there is a tremendous snowball effect then we fight to keep up with the growth.
Andy, can you explain this a bit more? You have a great perspective on this that many others don't see.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #4  
Old 03-29-2010, 09:19 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
That is fantastic news! Congratulations!

Andy, can you explain this a bit more? You have a great perspective on this that many others don't see.
Every company that I have owned or managed has a point where all of a sudden things come easy, business comes to you rather than you trying to find it.

I can't preach networking enough, every one of our clients have a network and if we are doing good work for that network, don;t be afraid to ask if they have friends, college's etc. that could use your service.

I can't give you an exact number in our industry as I don't know, what I do know is in my case we seem to have hit something as work is coming in hand over fist and our clients are telling their friends and neighbours.

We fight to get to a point and sometimes we almost starve getting there but stay positive and work those contacts, they are your strongest tool in your business development tool box.

Tell them you appreciate the referral, I give a free pen I turn in my woodworking shop or I do a little something that shows I appreciate them, doing this creates a very strong relationship, makes both of us feel good and the start telling more people. This has been my experience for over 25 years and I use it to it's fullest in the lawn care/yard care business and it works.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #5  
Old 03-29-2010, 09:38 PM
kdexpd's Avatar
kdexpd kdexpd is offline
Senior Member
 
Join Date: Mar 2009
Location: N.E. Missouri
Age: 35
Posts: 198
Rep Power: 6
kdexpd is on a distinguished road
Default

Well, at the time this happened, I hadn't offered any incentives, however after my friend gave me the tip that this guy might be looking for someone to take care of him and that he may possibly have 26 properties, I told him if I got the jobs, I'd mow his lawn for free this year and I'd take care of his mole issues for free too. I have a feeling that probably is why I got the excellent recommendation from him. I'm actually not out anything as I was only charging him $10 last year for his little bitty lawn. Sometimes, we forget that the things we offer and don't think anything about, mean a TON to someone else. I always make it a point to offer something free to my customers every once in a while to make them feel special. Usually it's removing a low hanging limb, taking their mail to them from the mailbox, picking up their newspaper and hading it to them at the door when I first show up, and just treating them like a neighbor and not the check book that pays me every week. You'd be surprised at what took you an extra 30 seconds to do, can affect your future business! We all have that extra 30 seconds, I don't care who you are.
Reply With Quote
  #6  
Old 03-30-2010, 09:22 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,603
Rep Power: 10
Steve has disabled reputation
Default

This does make you wonder, if you should every once in a while send out a letter with some business cards or maybe a business card magnet too and say if you know anyone who needs lawn care, could you please pass these along.

I think we tend to talk more about doing this on here than it is actually done.

Do you think it should be done?

Also how often through out the year?

Should you have something where you offer them a free service to give to one of their friends or neighbors in the area? Maybe it's in the form of a card? Would it be worth while doing something free like that for a potential new customer? Or no?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Rock Patterning? What to call it? Jack Rabbit Lawn Care Marketing & Post your marketing material for review! 4 03-19-2010 07:57 PM
The Call picframer General Talk 10 02-25-2010 11:05 AM
Call me stupid tiedeman Search Engine Optimization and Website Design Discussions. 2 12-08-2006 08:49 PM
If it's too tall, give him a call Steve General Business Discussions 0 07-21-2006 01:15 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
Yesterday 10:49 PM
by Just for Cuts
16 454
New website
Chilehead
11-20-2014 04:39 PM
Yesterday 10:38 PM
by Just for Cuts
5 124
Pics for website
tbtigers03
11-21-2014 05:40 PM
Yesterday 10:01 PM
by Just for Cuts
3 85
Peco Bagger
AGPS
11-18-2014 02:20 PM
Yesterday 05:56 PM
by AGPS
9 253
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
Yesterday 02:42 PM
by stevef1201
22 6,060
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
11-21-2014 09:48 PM
by ExtremeLawncareServices
174 13,912
Hello from Kentucky
TRV
09-30-2014 06:42 PM
11-21-2014 09:38 PM
by TRV
6 1,245
Contract or no contract?
TRV
11-20-2014 09:18 PM
11-21-2014 09:33 PM
by TRV
3 125
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
11-21-2014 08:02 PM
by stevef1201
4 289
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
11-21-2014 07:05 PM
by acrajchel
13 344
Belt dealer problem
googus
11-21-2014 08:45 AM
11-21-2014 06:36 PM
by Steve
2 81
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
11-21-2014 06:32 PM
by Steve
7 185
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
11-21-2014 06:07 PM
by acrajchel
15 445
What is going on with...
biglee
11-14-2014 03:04 PM
11-20-2014 02:50 PM
by biglee
40 899
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 452
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,814
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,413
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,160
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 733
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 494
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 433
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 296
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,325
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 219
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 483
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,562
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,670
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 31,766
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,644
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 398
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 597
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 289
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 351
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,290
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 578
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 486
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
11-10-2014 01:25 PM
by Steve
2 321
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 277
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 291
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 524
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 339
New to the business
jcurr33
11-05-2014 03:21 PM
11-07-2014 01:11 PM
by Steve
1 393
Lines
Matther777
11-04-2014 02:19 PM
11-07-2014 12:54 PM
by Steve
1 432
hello, new to this site
tonyorwig
10-31-2014 10:49 PM
11-04-2014 02:24 PM
by tonyorwig
3 627
Aloha from Hawaii.
Gary R
11-02-2014 12:44 AM
11-03-2014 03:02 PM
by Steve
1 530
Pavers
crieg122
10-28-2014 03:49 PM
10-31-2014 01:49 PM
by Steve
6 843
Hi Steve From West...
Mr. Mow
10-21-2014 02:59 PM
10-31-2014 12:56 PM
by Steve
5 1,161
Got my first lawn job...
SGL1
06-11-2014 10:19 PM
10-31-2014 10:53 AM
by Max Wagner
30 3,267
Gie-review / What's new...
ExtremeLawncareServices
10-25-2014 10:19 AM
10-31-2014 10:30 AM
by ExtremeLawncareServices
7 1,087
Business Name
sanchez5
10-29-2014 12:55 AM
10-31-2014 06:51 AM
by ringahding1
10 956
» Popular Tags
4wd aerocore apartment complex bark billy goat brushcutter bush charge christmas collections deliquentaccounts employee problems equipment rental estimate exmark ferris first truck foreman georgia gopherhaul gravely holiday how much to charge how to bid husqvarna hydraulic installation introduction jobs kawasaki landscape services lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lighting brass outdoor lights managing a lawn care business marketing mowing mr dave mulch mulch price new business ordinance podcast push versus ride redmax reo savannah scag v-ride seo shreaded small engine repair starting a business start up lawn care business steep lawns toro tractor auger trailer trimmer rack truck new used landscape walker won't return wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:32 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:32 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy