Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Starting a lawn care business.

Starting a lawn care business. How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.

Any Ideas on Easing Customers into New Ownership?


Starting a lawn care business.

How to start a lawn mowing business, lawn care business, or landscaping business. If you are starting a lawn care business, ask your questions here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-28-2010, 12:08 PM
Angelik83
Guest
 
Posts: n/a
Default Any Ideas on Easing Customers into New Ownership?

I've been around the business for over 10 years already, it's my father's business and I've worked with him off and on. A few months ago he offered me a partnership after I got fired from my 9-5 job. So I've been working with him and most of his customers see me every week when we're working but only some I've started a dialogue with.

My dad is just about ready to retire and I'm more than willing to take over but is there anything we can do to help customers with this change? A lot of them already see and trust me, but he's still completely dealing with the billing, etc. I don't plan on changing their rates or anything drastic. It'll just be a different guy out there helping instead of my dad.

So should we bring in the new guy while my dad is still there? Leave a letter explaining the new ownership? I don't want to scare off the customers is what I'm saying. Sometimes change scares people off. Any suggestions are appreciated!
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-28-2010, 02:03 PM
Big Bad Bob
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by Angelik83 View Post
I've been around the business for over 10 years already, it's my father's business and I've worked with him off and on. A few months ago he offered me a partnership after I got fired from my 9-5 job. So I've been working with him and most of his customers see me every week when we're working but only some I've started a dialogue with.

My dad is just about ready to retire and I'm more than willing to take over but is there anything we can do to help customers with this change? A lot of them already see and trust me, but he's still completely dealing with the billing, etc. I don't plan on changing their rates or anything drastic. It'll just be a different guy out there helping instead of my dad.

So should we bring in the new guy while my dad is still there? Leave a letter explaining the new ownership? I don't want to scare off the customers is what I'm saying. Sometimes change scares people off. Any suggestions are appreciated!
Seems to me that if your Dad is satisfying the customers, they will trust you to satisfy them.
As far as change, I'd think they'd be more nervous of change by changing service companies. After all, you'd just be carrying on with your Dad's tradition. As long as you don't start doing things drastically different, at least right away, you should be fine.
There will probably be a few things you will want to change in the future and you may lose a few customers because of it but as long as those changes have a positive impact on your service you shouldn't have many problems. Just ease slowly. And communicate with your customers. Most don't care about your methods as long as you get good results.
And maybe let them know that you will be consulting with Dad, from time to time, as to any problems which may occur.
Good luck. You'll be fine.
Reply With Quote
  #3  
Old 03-28-2010, 03:31 PM
Angelik83
Guest
 
Posts: n/a
Default

Thanks!

I'm pretty sure I won't be changing much since my dad has been doing good with the way he does it, just maybe adding to services available down the road.

Thanks again!
Reply With Quote
  #4  
Old 03-28-2010, 04:57 PM
StartALawnCareBusiness's Avatar
StartALawnCareBusiness StartALawnCareBusiness is offline
Keith
 
Join Date: May 2007
Posts: 731
Rep Power: 0
StartALawnCareBusiness is on a distinguished road
Lightbulb

Seems to me like this won't be much of an issue.

Is your Dad going to move from full-time to zero-time all at once? You might think about hiring him as a 'consultant' for three months to help in the transition. During this transition, gradually take more authority in dealing with customers. A gradual transition will be much less disruptive to your customers.

Good luck:

Keith
__________________
Start a profitable lawn care business.
Reply With Quote
  #5  
Old 03-28-2010, 08:11 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,502
Rep Power: 10
Steve has disabled reputation
Default

That is a good question!

How do you feel about taking over the business? What parts do you feel you have a total understanding of and what parts do you feel you need a lot of help with?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Teen angst and business ownership Steve General Talk 4 07-11-2008 04:54 AM
Need some ideas New2thebiz Truck & Trailer Sign Design, silk screened apparel & uniform discussion 3 06-04-2008 01:39 AM
Converting Seasonal Customers to Annual Customers Greenmind Starting a lawn care business. 4 03-07-2008 12:28 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Should I buy this Exmark...
googus
07-03-2015 09:22 AM
Today 11:34 AM
by googus
9 555
Big mowing job
Bradcook21
Yesterday 03:57 PM
Yesterday 07:40 PM
by Bradcook21
4 78
scag SWZT review!
mattthelawnguy
07-23-2015 02:28 PM
Yesterday 02:32 PM
by mattthelawnguy
8 340
Say Hello !!!
Steve
03-19-2007 11:18 AM
Yesterday 01:53 PM
by malaboy
1,226 401,141
Hello Everybody
budspop
Yesterday 11:42 AM
Yesterday 11:42 AM
by budspop
0 36
Hello!
brandycarlton
07-29-2015 12:31 PM
07-29-2015 03:54 PM
by Steve
1 123
Assessing the Market
NJDB60
07-27-2015 03:25 PM
07-28-2015 09:24 PM
by Steve
2 229
Whats wrong with this...
GreenWorx
07-28-2015 07:56 PM
07-28-2015 09:09 PM
by Steve
2 208
Funny craigslist post
GreenWorx
07-28-2015 07:17 PM
07-28-2015 09:02 PM
by Steve
2 212
Watch out for this -...
rootytalbot
07-22-2015 02:13 PM
07-28-2015 09:00 PM
by Steve
7 367
NewVenture
NJDB60
07-27-2015 03:38 PM
07-28-2015 08:58 PM
by Steve
1 211
Pricing issue
Mr. Mow
07-07-2015 06:15 AM
07-27-2015 06:40 PM
by GreenWorx
17 747
how to make customers...
Bradcook21
05-27-2015 05:04 PM
07-27-2015 06:08 PM
by GreenWorx
15 2,925
Need your help, Gopher...
Chilehead
07-23-2015 07:02 PM
07-27-2015 11:28 AM
by Steve
11 367
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
07-27-2015 11:22 AM
by Steve
94 10,416
Dogs
Mr. Mow
06-29-2015 02:37 PM
07-25-2015 07:50 AM
by Chilehead
12 2,394
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
07-22-2015 07:31 PM
by Chilehead
14 2,465
Learning as I grow -...
WarriorLandscapingCAN
07-18-2015 07:46 AM
07-21-2015 10:53 AM
by Steve
3 306
Large dirt mound removal
purdue1973
07-09-2015 07:45 PM
07-20-2015 12:55 PM
by Steve
6 427
Hey everyone
Fantasy landscaping
07-09-2015 06:53 AM
07-09-2015 11:47 AM
by Steve
1 321
Quickbooks Online
jscarolina
07-08-2015 07:54 AM
07-08-2015 12:55 PM
by Nate10928
1 343
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
07-07-2015 09:48 PM
by SGL1
16 2,719
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
07-07-2015 02:54 PM
by GreenWorx
13 3,671
Is it too late to do...
markty
06-16-2015 05:28 PM
07-07-2015 01:00 PM
by problem solver
9 2,476
Hi everyone
Mattw
07-06-2015 05:59 PM
07-07-2015 10:18 AM
by Steve
1 346
4th of July parade...
Steve
07-06-2015 10:35 AM
07-06-2015 10:35 AM
by Steve
0 296
Unemployment rates drop,...
Steve
07-02-2015 12:40 PM
07-06-2015 10:30 AM
by Steve
4 464
another newish job for me
holymoly
06-07-2015 08:34 AM
07-03-2015 02:06 PM
by American L&T
9 2,469
Before & After tree...
COREtreeservice
07-01-2015 09:20 PM
07-01-2015 09:20 PM
by COREtreeservice
0 393
» Popular Tags
ad landscaping advertising aerocore apartment bid apartment lawn care estimate applying billy goat brushcutter blowout bob villa bush curb appeal services deliquentaccounts demonstration design employee problems equipment dealer equipment rental financials flyers foreman free advertising free lawn care growing a lawn care business hiring how to husqvarna hydro increase customers invoicing landscape landscape services landscaping landscaping training lawn aeration lawn care lawn care busines plan lawn mowing marketing marketing secrets more customers business mr dave mulch new business ordinance patio install per hour charge pricing profit on employee quickbooks quickbooks online roundup scag secrets to landscaping shell shreaded small engine repair snow plowing solo solo backpack sprayer sq ft square foot swzt tree tree pics up sell employee web design website website design wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:56 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:56 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy