Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Introduce Yourself

Introduce Yourself Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!

Northern Colorado


Introduce Yourself

Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-19-2010, 11:03 AM
iadams iadams is offline
new member
 
Join Date: Mar 2010
Location: Northern Colorado
Posts: 6
Rep Power: 0
iadams is on a distinguished road
Default Northern Colorado

Hey Everyone,
I just joined the site and have already found it very helpful. I am in my second year of lawn care, after having bought an existing company. I run a two man team, and use Walker mowers. I love the business, and am always looking to expand. I look forward to getting/sharing new ideas here. Thanks Steve for having a great site.
Ian
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-19-2010, 06:54 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 38,087
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Hi Ian,

Welcome to our forum!

What is your reflections on purchasing an already functioning lawn care business? Why did you choose that route and how do you feel it helped? Looking back so far, would you have done anything differently handling all that?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 03-26-2010, 09:39 AM
iadams iadams is offline
new member
 
Join Date: Mar 2010
Location: Northern Colorado
Posts: 6
Rep Power: 0
iadams is on a distinguished road
Default

Actually, the biggest advantage to having purchased an existing business, was the contracts. Instead of having a few years of struggling to acquire customers, they were already there. My challenge was to take over mid season, and take care of them so that they would return. I lowered the labor rate immediately and up-sold services within the existing customers. Looking back, I don't think I would have changed anything. It worked out pretty well.
Reply With Quote
  #4  
Old 03-26-2010, 08:05 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 38,087
Rep Power: 10
Steve has disabled reputation
Default

For those looking to do something similar that you have, should they lower their labor rates when they take over a contract?

What is the up and down side to doing that?

Also what kinds of things should they be looking into upselling?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 03-27-2010, 09:05 AM
iadams iadams is offline
new member
 
Join Date: Mar 2010
Location: Northern Colorado
Posts: 6
Rep Power: 0
iadams is on a distinguished road
Default

Well, when I took over, the labor rate was very high. Mostly I think because the former owner was burnt out. I also found that because of that, current customers were having other people do other work ( aeration, power raking, clean-ups), because they were cheaper. So I had to cut the labor rate in order to be competitive, and then try to get them to have me do the work again. There were also some that just didn't bother doing some of the extra services, because of the huge amount of money the former owner had quoted them. I think someone who is thinking about doing something similar, should really look at what the former owner was charging, and decide if that is fair market pricing for your area. Maybe adjust it if you think you can do it, but don't starve yourself out either. The down side could be that if you go too low and can't cover your costs, the customer will expect that price. Then it will be hard to turn around so quickly and raise it back up. They like price cuts, not increases. For me it's building a relationship with the customers, and thinking about the long term sales with them, not gouging them for one big sale. You have to find a profitable balance.

As far as up-selling goes... I decided to offer extra services at a cheaper rate for contracted customers. Something like aeration is $15.00 cheaper for contracted customers, if I'm already going there I save on an extra trip, so why not pass that on, and almost guarantee extra repeat services from them (maybe that's a standard thing, I don't know). So far this has worked really well, and yielded new clients. I have not had to do any advertising yet, it's all been word of mouth. As long as you do good work, at a fair price, and take care of your customers, you will retain them (and get some new referrals).
Reply With Quote
  #6  
Old 03-27-2010, 05:49 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 38,087
Rep Power: 10
Steve has disabled reputation
Default

Those are very good points. It seems a lot of times, newer lawn care business owners have a difficult time finding an the local average price for lawn care. How did you go about find what the average is? Since investigating that do you feel you found an even better way to get the local average price?

How should other new lawn care business owners do this?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 03-28-2010, 12:39 AM
iadams iadams is offline
new member
 
Join Date: Mar 2010
Location: Northern Colorado
Posts: 6
Rep Power: 0
iadams is on a distinguished road
Default

Well Steve, I have found the best thing you can do is talk with, and more importantly LISTEN to your customers. Often times they have done the work for you. The consumer most times is the most educated about what the average price is because, 1. They obviously don't want to do it themselves, 2. They don't want to pay more than they have to, and 3. They want to be able to trust you with their property as often times they wont be there. Trust functions both ways. I am of the opinion that if I am completely honest with them, they will be honest with me. That works for the most part. You will always have the exception to the rule, but that goes for anything in any business. That is the risk. I get calls like " My guy isn't doing it this year, and I want to see about what you would charge". Well, I go and have an estimate in mind of what I would like to do it for and one of what I can do it for (not starving). I usually ask what the last person did it for, and I explain that I don't want to shock them with an increase they can't handle. The fact is that, right now our business is the "fat" that gets cut quickly because of the economy, so you really have to weigh, "what can you really do the work for" and still make it through. I then try to match that price as closely as possible. You have to keep in mind that some of these people are on a fixed income, and they may have to say no, even if they are sold on you. Sometimes they tell me a price that's higher than I was thinking, so over all, I think it evens out.

I would love to hear some of your (and other members) opinions about what I'm doing. Keep in mind, I will have owned this business for only a year in July. I could also use suggestions. The person that is not open to suggestion is doomed to fail.
Reply With Quote
  #8  
Old 03-28-2010, 09:34 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 38,087
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I then try to match that price as closely as possible. You have to keep in mind that some of these people are on a fixed income, and they may have to say no, even if they are sold on you.
Do you feel this would include things like offering to cut the lawn every two weeks instead of every week? Can the price be made to match like that ?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 03-28-2010, 09:49 AM
iadams iadams is offline
new member
 
Join Date: Mar 2010
Location: Northern Colorado
Posts: 6
Rep Power: 0
iadams is on a distinguished road
Default

No, I prefer to offer only weekly mowings. Every two weeks is hard on the schedule, harder on equipment, and doesn't look as good. So I try to match a weekly mowing as closely as possible, but sometimes you may not be able to come to an agreement.
Reply With Quote
  #10  
Old 03-28-2010, 07:49 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 38,087
Rep Power: 10
Steve has disabled reputation
Default

There is a balance that has to be reached if the job is to be accepted by both parties.

It does make you wonder, can you forgo certain services, to lower a price and yet still have the yard look good enough for you and your standards. For instance, can you not include edging or trimming or blowing if you are trying to hit a customer's target price.

Or at a certain point if the quality suffers, you just don't want to do it because the job will reflect poorly on you?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Hello From Southwest Colorado jscaper79 Introduce Yourself 1 03-15-2010 03:15 PM
Won Northern Ontario bowling tournament !!! justin_time General Talk 22 02-21-2010 10:42 AM
Hello from Northern Illinois kjcili Introduce Yourself 2 10-03-2009 05:31 PM
ANYONE FROM COLORADO? ABurlison General Talk 2 02-01-2008 05:05 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Win a FREE website
BugmanGA
11-09-2016 05:14 PM
Today 05:43 PM
by DLC123
9 442
DG or Angel Mix?
Jmoney
11-19-2016 12:02 AM
11-25-2016 12:43 PM
by Steve
4 211
Introductiion
carrie palmer
11-22-2016 06:45 AM
11-22-2016 11:21 PM
by Chilehead
2 364
Say Hello !!!
Steve
03-19-2007 11:18 AM
11-22-2016 12:02 PM
by Steve
1,266 450,511
Web development for Lawn...
ProSvit
11-19-2016 05:32 PM
11-19-2016 09:05 PM
by Just for Cuts
1 226
Need help bidding
Pavia's Lawn Care
02-13-2009 07:39 PM
11-17-2016 05:58 PM
by Steve
12 3,755
Best selling lawn care...
Steve
11-11-2016 12:18 PM
11-11-2016 12:18 PM
by Steve
0 436
I have a new show!
Chilehead
09-19-2016 06:50 PM
11-10-2016 09:42 PM
by BugmanGA
8 2,372
What will be different...
Steve
11-09-2016 11:16 AM
11-10-2016 09:07 AM
by Chilehead
1 916
fliers
joshp
08-19-2016 03:23 PM
11-03-2016 06:16 AM
by Just for Cuts
13 9,440
Just got on board
Silverlane
10-30-2016 11:14 PM
11-02-2016 04:05 AM
by Silverlane
6 1,641
Using FB for Ad campaign
Silverlane
11-01-2016 02:14 AM
11-02-2016 04:01 AM
by Silverlane
3 1,727
Enter to win Free...
arthur712
09-25-2016 11:28 AM
11-01-2016 09:20 PM
by arthur712
2 1,946
Best Truck/Trailer...
Hedgemaster
02-20-2011 01:08 AM
11-01-2016 09:13 PM
by arthur712
13 8,174
Been here for a while
ttmoney
01-29-2014 05:49 PM
10-12-2016 09:57 AM
by Steve
3 1,777
Any successful one man...
WarriorLandscapingCAN
09-26-2016 06:04 AM
10-06-2016 05:07 PM
by WarriorLandscapingCAN
9 1,032
Is there a sticky about...
WarriorLandscapingCAN
10-03-2016 06:08 PM
10-04-2016 09:50 AM
by Steve
1 321
What were your top...
WarriorLandscapingCAN
09-13-2016 05:10 PM
09-30-2016 11:49 AM
by AKDave
6 6,404
Define Successful
Fireman Gus
05-10-2012 05:12 PM
09-30-2016 11:39 AM
by AKDave
12 5,956
A quick Intro
BLE
08-14-2016 05:17 PM
09-29-2016 12:53 AM
by myrlage
3 1,796
First commercial estimate
WarriorLandscapingCAN
09-19-2016 12:42 PM
09-22-2016 05:42 PM
by acrajchel
7 872
Larger projects - Labor...
WarriorLandscapingCAN
09-18-2016 07:38 AM
09-21-2016 06:51 AM
by Chilehead
5 823
I need some business...
Firehouselawn@hotmail.com
07-06-2016 05:42 AM
09-16-2016 01:50 PM
by DLC123
5 1,364
Is it too late?
Cpadgett
05-28-2016 09:10 AM
09-16-2016 01:35 PM
by DLC123
15 2,230
Not a newbie just...
lwlawn
09-09-2016 02:32 PM
09-16-2016 01:25 PM
by DLC123
2 1,282
I'm making stupid money...
WarriorLandscapingCAN
08-07-2016 07:07 PM
09-16-2016 01:15 PM
by DLC123
6 2,178
Lawn problem
magiccc
09-14-2016 11:37 AM
09-15-2016 06:14 AM
by Chilehead
2 946
What kind of seed do you...
Bradcook21
09-02-2016 02:58 PM
09-12-2016 07:18 AM
by joshp
4 1,550
Commercial Flail Mower...
Chickenthief
09-05-2016 04:46 PM
09-09-2016 04:50 PM
by Steve
7 4,612
Newbie here
paulgrant
09-07-2016 04:52 PM
09-09-2016 12:01 AM
by paulgrant
2 1,250
Hello, New Member Here,...
Chickenthief
09-05-2016 06:19 PM
09-08-2016 09:35 PM
by Chickenthief
6 1,324
Pricing fall cleanups?
WarriorLandscapingCAN
09-06-2016 11:17 AM
09-07-2016 04:06 PM
by Steve
3 1,239
My Invention
biglee
01-11-2015 07:51 PM
08-31-2016 02:47 PM
by Steve
21 4,090
fert/lawn programs
joshp
08-28-2016 10:43 AM
08-30-2016 03:27 PM
by acrajchel
2 1,409
Landscaper taking on odd...
WarriorLandscapingCAN
08-07-2016 06:57 PM
08-28-2016 10:31 AM
by joshp
7 1,686
Review of our lawn care...
Lawnline
07-12-2016 06:40 PM
08-27-2016 10:51 AM
by Steve
7 2,713
Start My Own Business?
mowandblow1980
01-12-2016 08:43 PM
08-25-2016 12:55 PM
by Steve
19 3,101
Looking for new host
Just for Cuts
11-26-2015 07:58 AM
08-24-2016 09:05 PM
by Stephen Alberts
10 2,586
Facebook advertising
Just for Cuts
12-13-2015 08:49 AM
08-24-2016 08:59 PM
by Stephen Alberts
14 14,505
Breaking into commercial...
SGL1
08-19-2016 07:02 AM
08-24-2016 10:12 AM
by mowandblow1980
7 1,770
Snow Plow
acrajchel
08-17-2016 10:21 AM
08-22-2016 11:21 AM
by Steve
5 1,614
Quarter Acre Woodland...
ew411
08-16-2016 06:50 AM
08-18-2016 12:25 PM
by Steve
4 1,560
Bidding Bushhogging
acrajchel
08-15-2016 11:52 AM
08-17-2016 05:32 PM
by acrajchel
4 1,433
Hello From the Florida...
KevinShuman
08-15-2016 08:57 PM
08-16-2016 01:52 PM
by SC93
2 1,512
New Customer - Gettting...
acrajchel
08-05-2016 05:00 PM
08-15-2016 10:52 AM
by acrajchel
4 1,384
helping out a friend set...
Doug D
08-13-2016 11:33 AM
08-15-2016 09:45 AM
by Steve
1 1,337
Small bed job
Bradcook21
08-09-2016 09:52 PM
08-10-2016 03:51 PM
by Steve
1 1,329
Hello from NoVa
jtwlawn
08-03-2016 11:20 AM
08-09-2016 10:45 AM
by jtwlawn
4 1,193
How much to charge for...
jymie
03-31-2013 05:59 PM
08-08-2016 04:33 PM
by Steve
27 7,384
Needing a website built
burtle
06-17-2015 09:02 AM
08-07-2016 10:21 AM
by Just for Cuts
18 20,690
» Popular Tags
annual apartment become an entrepreneur best mower be your own boss bidding business business education business help business management complex contractor hacks contracts convention converting customer dethatcher edging entrepreneur entrepreneur education estimate estimates fuel problems fuel pump half moon blade intro introduction jjandm lawncare l.t.rich landscape landscape design landscaping design company landscaping richmond va lawn lawncare lawn care business book lowering grade marketing mulch planting raising grade residential lawn care richmond va richmond virginia lawn care seasonal snowblower snow shovel sprayer start a business start a lawn care business start business start up toro timecutter townhome tree tree service web design websites what to charge work from home z-max z-spray
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:32 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:32 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy