Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

How to say "no", in this situation.


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 03-19-2010, 08:14 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default How to say "no", in this situation.

Alright, so a customers neighbor wants my service.

I don't want these neighbors to hire me, though I just gave them my estimate/card.

They have been with a company last year, & are considering switching.

I told them at the end of our conversation,
"If they are good to you, you do not have to switch"

The man is blind & kind of "not there" & his wife is totally gone.

They are probably in their 90's!

Basically, I had to talk to one of their friends (a younger lady) so she could translate what I'm saying. English to Crazy translator.

The lawn is perfect size, in & out. Though I do NOT want to deal with these people when it comes to pay day.

So if they call, how do I say, "I cannot do work for you" even if I'll be doing their neighbors lawn every week.

This elderly couple gave me shivers to be honest with you. Sure I could take them on & do their lawn, as I said it's in & out. If they don't pay, it's not much of a loss.

Though, I just can't take them.. I realllly don't want to.

Last edited by CHEESE2009; 03-19-2010 at 08:20 PM.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 03-19-2010, 08:28 PM
ritchiem
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
Scott...it is all about being a business owner. I think you would be a better business man if you weren't afraid to say no sometimes. I know it is hard to turn down business sometimes, but gut feelings are usually right. If you anticipate problems then stay away and focus your efforts on more profitable jobs.
Reply With Quote
  #3  
Old 03-19-2010, 09:27 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

That's what I needed to hear. Hahaha!

Business is business, that's what it all comes down to.
Reply With Quote
  #4  
Old 03-19-2010, 09:57 PM
ritchiem
Guest
 
Posts: n/a
Default

there ya go!
Reply With Quote
  #5  
Old 03-19-2010, 10:09 PM
jessechaveriat's Avatar
jessechaveriat jessechaveriat is offline
Member
 
Join Date: Feb 2010
Location: Knoxville, Tn
Posts: 72
Rep Power: 5
jessechaveriat is on a distinguished road
Default

you could probably paint their lawn bright red and they wouldnt notice.
Id just tell em i couldnt fit it into the rotation.
Reply With Quote
  #6  
Old 03-20-2010, 12:21 AM
ProCut TM
Guest
 
Posts: n/a
Default

you should not discriminate just bill them up front.
Reply With Quote
  #7  
Old 03-20-2010, 08:38 AM
adamsmowing88 adamsmowing88 is offline
Member
 
Join Date: Feb 2010
Location: Northern Michigan
Age: 28
Posts: 61
Rep Power: 5
adamsmowing88 is on a distinguished road
Default

I would just simply explain that either your not taking any new clients at the time or you just don't have the time to fit them in and that you have all the work you can handle.
Reply With Quote
  #8  
Old 03-20-2010, 10:08 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,602
Rep Power: 10
Steve has disabled reputation
Default

When you are considering taking them on as a customer, what issues are you forseeing?

Could they possibly be the perfect customer where they would just pay you and never notice any kinds of problems?

It would be interesting to hear why they are wanting to get rid of their previous lawn care contractor. Maybe there is a simple solution and you would have a great new customer?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 03-20-2010, 10:53 PM
lukus223 lukus223 is offline
Member
 
Join Date: Mar 2009
Posts: 72
Rep Power: 6
lukus223 is on a distinguished road
Default

Are they friendly with your current clients? I would feel like I have to take them unless you have a really good excuse. I would give them a try and be quick to walk if it doesn't work out. You never know who they know and what kind of work they could bring you. Some people I thought would be total PITAs have brought me referrals and always pay on time.
Reply With Quote
  #10  
Old 03-21-2010, 01:20 PM
adamsmowing88 adamsmowing88 is offline
Member
 
Join Date: Feb 2010
Location: Northern Michigan
Age: 28
Posts: 61
Rep Power: 5
adamsmowing88 is on a distinguished road
Default

Quote:
Originally Posted by lukus223 View Post
Are they friendly with your current clients? I would feel like I have to take them unless you have a really good excuse. I would give them a try and be quick to walk if it doesn't work out. You never know who they know and what kind of work they could bring you. Some people I thought would be total PITAs have brought me referrals and always pay on time.
What does PITA mean? I am sure it has something to do with constant complaining customers but what does it stand for?
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
"Part Timers", "Low Ballers" & Self Employed doug1980 General Talk 22 07-24-2011 06:32 PM
Have you seen "Simply Mowing" door hanger/flyer template? akg62 Starting a lawn care business. 1 04-17-2009 03:02 PM
NEEDED: 1 landscaping company to profile LocalAdLink's "Geo-targeting" advertising Green_Day Promote your products or services 10 04-08-2009 10:48 PM
Check out the newest in "GEO-TARGETING" lawn customers Green_Day General Talk 42 02-22-2009 01:16 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Billboards for marketing
ExtremeLawncareServices
11-16-2014 08:39 PM
Today 06:51 PM
by Steve
12 282
Hello from Kentucky
TRV
09-30-2014 06:42 PM
Today 06:51 PM
by acrajchel
5 1,189
Pics for website
tbtigers03
Today 05:40 PM
Today 06:48 PM
by acrajchel
2 10
New website
Chilehead
Yesterday 04:39 PM
Today 06:43 PM
by Steve
3 55
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
Today 06:40 PM
by Steve
3 238
Belt dealer problem
googus
Today 08:45 AM
Today 06:36 PM
by Steve
2 35
Beginner Mistakes:...
Steve
01-31-2007 12:45 PM
Today 06:34 PM
by acrajchel
16 5,893
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
Today 06:32 PM
by Steve
7 143
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
Today 06:28 PM
by acrajchel
15 393
Peco Bagger
AGPS
11-18-2014 02:20 PM
Today 06:22 PM
by acrajchel
8 193
Contract or no contract?
TRV
Yesterday 09:18 PM
Today 06:12 PM
by acrajchel
1 44
How to: Use Thumbtack...
acrajchel
11-17-2014 06:39 PM
Today 06:07 PM
by acrajchel
15 384
What is going on with...
biglee
11-14-2014 03:04 PM
Yesterday 02:50 PM
by biglee
40 848
My advice for new guys
avetslawncare
11-15-2014 09:32 AM
11-19-2014 01:47 PM
by biglee
10 400
Lawn Care business...
crieg122
10-23-2014 02:23 PM
11-19-2014 12:39 PM
by acrajchel
28 1,769
raking leaves ?
robert8509
10-22-2014 10:19 PM
11-18-2014 04:24 PM
by acrajchel
14 1,385
Leaf removal
madmedic8575
10-24-2014 05:14 PM
11-17-2014 07:34 PM
by acrajchel
6 1,135
sod job
SGlawncare
10-30-2014 09:21 PM
11-17-2014 07:10 PM
by acrajchel
7 707
Customer wants me to...
Mr. Mow
11-09-2014 07:13 AM
11-17-2014 06:48 PM
by acrajchel
10 453
Hello!
Brian3137
11-11-2014 07:15 PM
11-17-2014 06:46 PM
by acrajchel
14 399
small biz in Phoenix,AZ
anthonyramos1
11-08-2014 09:35 PM
11-17-2014 05:59 PM
by acrajchel
2 271
Client won't pay...
WesleySnips
10-30-2014 03:53 PM
11-17-2014 05:37 PM
by acrajchel
22 1,288
Government contracts
avetslawncare
11-15-2014 08:50 AM
11-17-2014 12:59 PM
by Steve
2 194
Need help on deciding a...
Brian3137
11-10-2014 06:32 PM
11-17-2014 12:44 PM
by Steve
12 459
West cost lawn prices
SGlawncare
10-09-2014 10:51 PM
11-16-2014 07:54 AM
by stevef1201
8 1,531
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
11-16-2014 12:20 AM
by SGlawncare
172 13,799
So how do you guys...
Mr. Mow
10-26-2014 08:55 AM
11-15-2014 08:44 AM
by avetslawncare
14 1,642
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
11-13-2014 08:35 AM
by jrs.landscaping
81 31,669
The most dangerous part...
Steve
10-06-2014 03:45 PM
11-12-2014 05:05 PM
by stevef1201
14 1,615
A little hang up in snow...
stevef1201
11-08-2014 07:05 AM
11-12-2014 12:51 PM
by Steve
4 370
Bi-weekly winter...
lxarth
11-04-2014 08:37 PM
11-12-2014 10:06 AM
by WesleySnips
9 569
taking first steps...
sizemorelawncare
11-10-2014 08:24 PM
11-11-2014 01:21 PM
by Steve
1 259
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
11-11-2014 08:12 AM
by Just for Cuts
4 330
Business Cards
crieg122
10-25-2014 01:03 PM
11-11-2014 07:56 AM
by Just for Cuts
12 1,259
How the unregister?
alive101
11-04-2014 07:39 AM
11-10-2014 01:48 PM
by Steve
4 555
Belt adjustment question
googus
11-05-2014 06:43 AM
11-10-2014 01:38 PM
by Steve
5 459
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
11-10-2014 01:25 PM
by Steve
2 286
Podcast
Shark1611
11-07-2014 05:42 PM
11-10-2014 11:41 AM
by Steve
1 255
hi, from Minnesota
rjklohn
11-07-2014 02:21 AM
11-07-2014 01:44 PM
by Steve
1 268
New to snow plowing
SS.Lawncare
11-05-2014 04:00 PM
11-07-2014 01:21 PM
by Steve
6 497
New Member
tonyap
11-05-2014 10:35 PM
11-07-2014 01:15 PM
by Steve
1 319
New to the business
jcurr33
11-05-2014 03:21 PM
11-07-2014 01:11 PM
by Steve
1 365
Lines
Matther777
11-04-2014 02:19 PM
11-07-2014 12:54 PM
by Steve
1 407
hello, new to this site
tonyorwig
10-31-2014 10:49 PM
11-04-2014 02:24 PM
by tonyorwig
3 603
Aloha from Hawaii.
Gary R
11-02-2014 12:44 AM
11-03-2014 03:02 PM
by Steve
1 509
Pavers
crieg122
10-28-2014 03:49 PM
10-31-2014 01:49 PM
by Steve
6 817
Hi Steve From West...
Mr. Mow
10-21-2014 02:59 PM
10-31-2014 12:56 PM
by Steve
5 1,129
Got my first lawn job...
SGL1
06-11-2014 10:19 PM
10-31-2014 10:53 AM
by Max Wagner
30 3,240
Gie-review / What's new...
ExtremeLawncareServices
10-25-2014 10:19 AM
10-31-2014 10:30 AM
by ExtremeLawncareServices
7 1,054
Business Name
sanchez5
10-29-2014 12:55 AM
10-31-2014 06:51 AM
by ringahding1
10 928
» Popular Tags
4wd aerocore apartment complex bark billy goat brushcutter bush charge christmas collections deliquentaccounts employee problems equipment rental estimate exmark ferris first truck foreman georgia gopherhaul gravely holiday how much to charge how to bid husqvarna hydraulic installation introduction jobs kawasaki landscape services lawn lawn care lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo lighting brass outdoor lights managing a lawn care business marketing mowing mr dave mulch mulch price new business ordinance podcast push versus ride redmax reo savannah scag v-ride seo shreaded small engine repair starting a business start up lawn care business steep lawns toro tractor auger trailer trimmer rack truck new used landscape walker won't return wood wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 06:53 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 06:53 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy