Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Contracts


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 06-30-2006, 05:16 PM
myrlin myrlin is offline
Members
 
Join Date: Jun 2005
Location: Port Charlotte, FL
Posts: 242
Rep Power: 10
myrlin
Default

I'm not sure if I am posting my question in the right board.
Most of our lawn mowing customers on a yearly contract but I bill them monthly. We have stated in the contract that either party may terminate with 30 days written notice. What do other LCO do if the customer wants to stop service but doesn't give 30 days notice? I had a customer give us only 1 week notice. Do you still charge them for the next month? Any suggestions would be appreciated.

I also have another question. We just started a promotion where if the customer signs up for a yearly contract, their 1st month is free. We don't want them to get their 1st month free and then decide to drop us. Should I stipulate that they can't cancel within the 1st 6 months or something to that extent? Not sure how to word the contract while giving 1 month free.

Thanks,
Myrlin
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 06-30-2006, 08:07 PM
tiedeman
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
I feel 30 days is 30 days, but it also depends on when they cancel I guess. For example, if you bill monthly and they paid their June bill, and cancelled like the first week of June, then I would let them go without charging them the July bill
Reply With Quote
  #3  
Old 07-01-2006, 10:44 AM
myrlin myrlin is offline
Members
 
Join Date: Jun 2005
Location: Port Charlotte, FL
Posts: 242
Rep Power: 10
myrlin
Default

Yes I guess I understand what you are saying. In our case, the customer called 6/26/06 and said they wanted to cancel. They had already paid for June. I am wondering if we should charge for July because they only gave us 1 week notice instead of 1 month notice? Or should we add up the total cuts they had and charge them the difference between that and what they paid on a monthly basis. I probably am making this more confusing than what it needs to be. Just not sure what good a contract is if the customer wants to cancel anytime they want.

Any suggestions on wording a contract when giving 1 month free?
Thanks....Myrlin
Reply With Quote
  #4  
Old 07-02-2006, 04:36 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,540
Rep Power: 10
Steve has disabled reputation
Default

Hi Myrlin,

I would just charge them for the work you have done and move on. You don't want a customer who doesn't want you.
Joel LaRusic who wrote the book how to start and run a landscaping business told us in an interview podcast you can listen to here that he doesn't use contracts and it's worked fine for him for over a decade.

Something to consider.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 07-03-2006, 05:34 PM
tiedeman
Guest
 
Posts: n/a
Default

I agree. Just move on. If they already paid for the month, and they reall owe nothing then move on. I can understand that you are kind of left in a bind for a while to cover the next months possible income, but in the long run, it's best to just let them go. Make sure to tell them too that you are going to give them a break and not charge them for the next months services even though you can because it's in the contract.
Reply With Quote
  #6  
Old 07-06-2006, 11:57 AM
myrlin myrlin is offline
Members
 
Join Date: Jun 2005
Location: Port Charlotte, FL
Posts: 242
Rep Power: 10
myrlin
Default

Thanks for all your responses. We are taking your advise.
Reply With Quote
  #7  
Old 07-06-2006, 05:26 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,540
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Originally Posted by [b
Quote[/b] ]I also have another question. We just started a promotion where if the customer signs up for a yearly contract, their 1st month is free. We don't want them to get their 1st month free and then decide to drop us. Should I stipulate that they can't cancel within the 1st 6 months or something to that extent? Not sure how to word the contract while giving 1 month free.
Have you started this yet? How has the response been? How are you promoting it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 07-06-2006, 07:49 PM
myrlin myrlin is offline
Members
 
Join Date: Jun 2005
Location: Port Charlotte, FL
Posts: 242
Rep Power: 10
myrlin
Default

Hi Team Gopher,

Yes we started the promotion about 2 weeks ago. We added it to our regular weekly ad which we have in our local advertiser. Out of the last 5 phone calls we received, only 1 person mentioned it. I know that all 5 calls came from that advertisement because I always ask how they heard about us.

I guess some "free" promotions aren't always so important to everyone.
Reply With Quote
  #9  
Old 07-06-2006, 08:09 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,540
Rep Power: 10
Steve has disabled reputation
Default

Nice work!

The one who asked about it, are you going to perform that promotion for them?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 07-06-2006, 08:28 PM
myrlin myrlin is offline
Members
 
Join Date: Jun 2005
Location: Port Charlotte, FL
Posts: 242
Rep Power: 10
myrlin
Default

Yes we are. I just received his signed contract back yesterday. He will receive the month of July free.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
hello, new to this site
tonyorwig
Yesterday 09:49 PM
Yesterday 11:10 PM
by biglee
1 44
Lawn Care business...
crieg122
10-23-2014 01:23 PM
Yesterday 10:29 PM
by ExtremeLawncareServices
18 812
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Yesterday 10:08 PM
by ExtremeLawncareServices
161 12,147
Pavers
crieg122
10-28-2014 02:49 PM
Yesterday 12:49 PM
by Steve
6 300
Client won't pay...
WesleySnips
10-30-2014 02:53 PM
Yesterday 12:00 PM
by Steve
6 222
Hi Steve From West...
Mr. Mow
10-21-2014 01:59 PM
Yesterday 11:56 AM
by Steve
5 618
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
Yesterday 09:53 AM
by Max Wagner
30 2,570
Gie-review / What's new...
ExtremeLawncareServices
10-25-2014 09:19 AM
Yesterday 09:30 AM
by ExtremeLawncareServices
7 515
Business Name
sanchez5
10-28-2014 11:55 PM
Yesterday 05:51 AM
by ringahding1
10 352
"Price...
Mr. Mow
10-30-2014 03:21 PM
Yesterday 05:48 AM
by ringahding1
3 194
Help a brother...
tbtigers03
09-28-2014 11:41 AM
Yesterday 05:41 AM
by ringahding1
15 1,994
sod job
SGlawncare
10-30-2014 08:21 PM
10-30-2014 08:21 PM
by SGlawncare
0 47
Difference between lawn...
sanchez5
10-29-2014 04:20 PM
10-30-2014 02:08 PM
by Steve
2 220
My Newest Toy (B.P....
Dan Tanner
10-23-2014 05:50 PM
10-29-2014 12:26 PM
by Steve
6 574
West cost lawn prices
SGlawncare
10-09-2014 09:51 PM
10-28-2014 11:08 PM
by SGlawncare
4 936
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-28-2014 02:51 PM
by Steve
1,193 341,213
Business Cards
crieg122
10-25-2014 12:03 PM
10-28-2014 02:37 PM
by crieg122
4 448
So how do you guys...
Mr. Mow
10-26-2014 07:55 AM
10-28-2014 04:56 AM
by Billy Goat
2 383
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
10-27-2014 10:36 PM
by SGlawncare
12 1,301
new to the forum
madmedic8575
10-24-2014 02:52 PM
10-27-2014 12:14 PM
by Steve
1 404
Dealing With Gas Can...
Mr. Mow
10-21-2014 01:41 PM
10-26-2014 10:59 AM
by stevef1201
13 770
Leaf removal
madmedic8575
10-24-2014 04:14 PM
10-26-2014 07:45 AM
by Mr. Mow
5 540
raking leaves ?
robert8509
10-22-2014 09:19 PM
10-25-2014 12:09 PM
by biglee
10 675
Leaf Box & Loader Set...
ringahding1
10-21-2014 06:20 AM
10-25-2014 11:46 AM
by crieg122
6 668
hey everyone
robert8509
10-22-2014 08:16 PM
10-24-2014 11:07 PM
by robert8509
7 565
12 Years in Business!
Chilehead
10-23-2014 08:07 AM
10-23-2014 11:08 PM
by Chilehead
2 483
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
10-23-2014 05:55 PM
by biglee
13 822
Hi from SoCal
Jmoney
10-23-2014 11:29 AM
10-23-2014 12:51 PM
by Steve
1 443
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-23-2014 12:33 PM
by Steve
5 915
Pda
stevef1201
10-18-2014 02:05 PM
10-23-2014 06:12 AM
by ringahding1
4 743
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
10-22-2014 01:27 PM
by Steve
6 811
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
10-22-2014 01:23 PM
by Steve
3 771
first year update
cmdlawncare
08-12-2014 05:41 PM
10-22-2014 07:47 AM
by ringahding1
4 1,762
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
10-21-2014 01:36 PM
by Mr. Mow
16 1,056
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
10-21-2014 01:26 PM
by stevef1201
11 915
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
10-21-2014 01:04 PM
by SGL1
4 644
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 2,238
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,739
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 607
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 679
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 1,140
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,680
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 861
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 713
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 1,063
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 1,361
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,764
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 1,070
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 792
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,937
» Popular Tags
4wd aerocore apartment bid apartment lawn care estimate applying article marketing bid billy goat brushcutter blades bush charge collections subcontractor decorating deliquentaccounts ditches employee problems equipment rental estimate exmark ferris first truck foreman georgia gopherhaul gravely growing a lawn care business honda how much to charge husqvarna hydraulic installation introduction landscape services lawn lawn care lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website marketing mechanic monthly mulch mulch price new business new mower ordinance podcast reo running a business scag scag v-ride search engine optimization seo shreaded snow snow plowing starting a business start up lawn care business steep lawns steve stihl theft of services toro trailer truck new used landscape walker won't return
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 04:19 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 04:19 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy