Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Contracts


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 06-30-2006, 05:16 PM
myrlin myrlin is offline
Members
 
Join Date: Jun 2005
Location: Port Charlotte, FL
Posts: 242
Rep Power: 12
myrlin
Default

I'm not sure if I am posting my question in the right board.
Most of our lawn mowing customers on a yearly contract but I bill them monthly. We have stated in the contract that either party may terminate with 30 days written notice. What do other LCO do if the customer wants to stop service but doesn't give 30 days notice? I had a customer give us only 1 week notice. Do you still charge them for the next month? Any suggestions would be appreciated.

I also have another question. We just started a promotion where if the customer signs up for a yearly contract, their 1st month is free. We don't want them to get their 1st month free and then decide to drop us. Should I stipulate that they can't cancel within the 1st 6 months or something to that extent? Not sure how to word the contract while giving 1 month free.

Thanks,
Myrlin
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 06-30-2006, 08:07 PM
tiedeman
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
I feel 30 days is 30 days, but it also depends on when they cancel I guess. For example, if you bill monthly and they paid their June bill, and cancelled like the first week of June, then I would let them go without charging them the July bill
Reply With Quote
  #3  
Old 07-01-2006, 10:44 AM
myrlin myrlin is offline
Members
 
Join Date: Jun 2005
Location: Port Charlotte, FL
Posts: 242
Rep Power: 12
myrlin
Default

Yes I guess I understand what you are saying. In our case, the customer called 6/26/06 and said they wanted to cancel. They had already paid for June. I am wondering if we should charge for July because they only gave us 1 week notice instead of 1 month notice? Or should we add up the total cuts they had and charge them the difference between that and what they paid on a monthly basis. I probably am making this more confusing than what it needs to be. Just not sure what good a contract is if the customer wants to cancel anytime they want.

Any suggestions on wording a contract when giving 1 month free?
Thanks....Myrlin
Reply With Quote
  #4  
Old 07-02-2006, 04:36 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,974
Rep Power: 10
Steve has disabled reputation
Default

Hi Myrlin,

I would just charge them for the work you have done and move on. You don't want a customer who doesn't want you.
Joel LaRusic who wrote the book how to start and run a landscaping business told us in an interview podcast you can listen to here that he doesn't use contracts and it's worked fine for him for over a decade.

Something to consider.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 07-03-2006, 05:34 PM
tiedeman
Guest
 
Posts: n/a
Default

I agree. Just move on. If they already paid for the month, and they reall owe nothing then move on. I can understand that you are kind of left in a bind for a while to cover the next months possible income, but in the long run, it's best to just let them go. Make sure to tell them too that you are going to give them a break and not charge them for the next months services even though you can because it's in the contract.
Reply With Quote
  #6  
Old 07-06-2006, 11:57 AM
myrlin myrlin is offline
Members
 
Join Date: Jun 2005
Location: Port Charlotte, FL
Posts: 242
Rep Power: 12
myrlin
Default

Thanks for all your responses. We are taking your advise.
Reply With Quote
  #7  
Old 07-06-2006, 05:26 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,974
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Originally Posted by [b
Quote[/b] ]I also have another question. We just started a promotion where if the customer signs up for a yearly contract, their 1st month is free. We don't want them to get their 1st month free and then decide to drop us. Should I stipulate that they can't cancel within the 1st 6 months or something to that extent? Not sure how to word the contract while giving 1 month free.
Have you started this yet? How has the response been? How are you promoting it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 07-06-2006, 07:49 PM
myrlin myrlin is offline
Members
 
Join Date: Jun 2005
Location: Port Charlotte, FL
Posts: 242
Rep Power: 12
myrlin
Default

Hi Team Gopher,

Yes we started the promotion about 2 weeks ago. We added it to our regular weekly ad which we have in our local advertiser. Out of the last 5 phone calls we received, only 1 person mentioned it. I know that all 5 calls came from that advertisement because I always ask how they heard about us.

I guess some "free" promotions aren't always so important to everyone.
Reply With Quote
  #9  
Old 07-06-2006, 08:09 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,974
Rep Power: 10
Steve has disabled reputation
Default

Nice work!

The one who asked about it, are you going to perform that promotion for them?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 07-06-2006, 08:28 PM
myrlin myrlin is offline
Members
 
Join Date: Jun 2005
Location: Port Charlotte, FL
Posts: 242
Rep Power: 12
myrlin
Default

Yes we are. I just received his signed contract back yesterday. He will receive the month of July free.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Is it too late?
Cpadgett
05-28-2016 09:10 AM
Yesterday 08:19 PM
by mowandblow1980
7 451
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
Yesterday 08:11 PM
by mowandblow1980
21 870
Great Arborist Ladder
SGL1
06-04-2016 09:56 AM
Yesterday 08:04 PM
by mowandblow1980
11 406
3 Applications or 5...
stansg1fresh
02-18-2013 12:02 PM
Yesterday 02:53 PM
by acrajchel
4 1,409
Chemical Applications
acrajchel
06-24-2016 06:44 PM
Yesterday 02:48 PM
by acrajchel
2 69
Spot checked by...
Just for Cuts
Yesterday 02:34 PM
Yesterday 02:37 PM
by Chilehead
1 26
Newbie
Jhoell
06-25-2016 03:28 AM
Yesterday 02:11 PM
by Chilehead
2 66
Say Hello !!!
Steve
03-19-2007 11:18 AM
Yesterday 11:02 AM
by Brownieboy
1,253 438,177
Hello Everyone
JohnsLawnCare
06-22-2016 11:14 AM
Yesterday 08:36 AM
by Steve
13 242
Business Overload
Chilehead
05-06-2016 09:27 PM
06-27-2016 09:14 PM
by Chilehead
19 788
Firefighter gone Lawn...
Firehouselawn@hotmail.com
03-10-2016 04:50 PM
06-24-2016 07:26 PM
by acrajchel
9 10,108
Exmark Turf Tracer
acrajchel
02-01-2014 11:34 AM
06-24-2016 07:23 PM
by acrajchel
5 2,140
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
06-24-2016 06:59 PM
by acrajchel
7 3,045
Ybravo 25 mowers
SGL1
06-11-2016 09:52 AM
06-21-2016 03:44 PM
by acrajchel
5 296
Help a Brother Out -...
Hedgemaster
01-23-2012 04:19 PM
06-17-2016 08:28 AM
by SGL1
94 34,490
anyone interested in a...
GoGreenerKS
06-16-2016 01:00 PM
06-17-2016 02:58 AM
by SC93
4 175
Prolin
rmccutchan
05-21-2016 04:53 PM
06-16-2016 05:28 PM
by acrajchel
3 331
Laying new grass, Sod...
WarriorLandscapingCAN
05-23-2016 10:07 AM
06-16-2016 05:27 PM
by acrajchel
2 326
Upgraded to a new mower
Stevenor92
05-17-2016 08:17 PM
06-16-2016 05:22 PM
by acrajchel
9 550
How can I fix my...
WarriorLandscapingCAN
06-10-2016 07:47 PM
06-16-2016 05:19 PM
by acrajchel
2 235
Need a lil help
Cpadgett
06-05-2016 09:51 AM
06-16-2016 05:17 PM
by acrajchel
5 366
help with sole...
greenbuds
03-24-2016 12:21 PM
06-16-2016 05:01 PM
by acrajchel
4 9,762
New Member from...
tiptoppmanager
06-15-2016 07:39 AM
06-15-2016 03:18 PM
by SC93
2 172
Brand new fish pond
Flynn landscaping 2016
06-12-2016 09:53 AM
06-13-2016 11:21 AM
by Steve
1 150
Whats up??
Cpadgett
05-27-2016 10:57 AM
06-06-2016 08:46 PM
by Cpadgett
11 514
New Member from Texas
NathanR
06-02-2016 06:13 PM
06-03-2016 09:17 PM
by SC93
7 333
Edging Fad...
Tree geek
05-10-2016 11:29 PM
06-03-2016 07:02 PM
by SGL1
3 507
To mow weekly or Biweekly
WarriorLandscapingCAN
05-11-2016 04:09 PM
06-03-2016 06:42 PM
by SGL1
11 787
Your Time Lawn Care
yourtimelawncare
05-31-2016 01:12 PM
06-02-2016 10:11 PM
by SC93
2 291
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 07:02 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 07:02 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy