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Introduce Yourself Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!

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Introduce Yourself

Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!
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  #11  
Old 03-03-2010, 08:48 AM
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Originally Posted by yard machine View Post
hey guys, if your door knocking for business... how do you go about getting the new client to sign a yearly contract. I'm not trying to sound negative, but if I were the client and i'm meeting the lawn service guy for the first time, I dont know if i would sign a contract,seems intimating to me. I'm just asking because it sounds like a great plan, but whats the odds of getting a first time client to sign one??
I call it a service agreement. Most service companies that your customers hire have one. I let the customer know that it does not obligate them to anything. I tell them it is to protect them as well as me so we both know what is expected from the service. Either one of us can back out with 30 days notice.

I have only one customer that refused to sign. She is old and just does not understand it.
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Old 03-03-2010, 11:02 AM
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In addition I ask them to refer me to there friends and family, even if they do not have a lawn service at this time. I find that if they can get me in contact to offer a free quote I can work my magic and get something from them.
Do you ask for their name and number? Or do you ask them to call this person and then hand you the phone? I am sure there is an ideal way to go about this where it doesnt come across as sounding pushy but yet still remains effective.
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Old 03-04-2010, 08:13 AM
DenisD DenisD is offline
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Do you ask for their name and number? Or do you ask them to call this person and then hand you the phone? I am sure there is an ideal way to go about this where it doesnt come across as sounding pushy but yet still remains effective.
Steve, I Ask them talk to their friends and famaily and give them my number. Not all but most will allow me to give a free quote. I then go in and try to become friends with them and build trust. Most people would love to have someone cut thier grass but think it is to expensive. I show them that it is not to expensive and that thier yard can look a lot better.

My customers are motivated to help me so they can recieve the $25.00 Visa card when I get an anual agrement signed.
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Old 03-04-2010, 12:37 PM
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Have you ever experimented with asking for referral numbers and contacts and then call the person? Maybe say, I was calling you because so and so thought you could use my services.

Do you think one way would work better over the other?

Quote:
I Ask them talk to their friends and famaily and give them my number. Not all but most will allow me to give a free quote.
I was thinking that maybe it would be difficult to get the person to ultimately call you after their friend called them?

Because the burden is on them to call instead of on you to call.

But I don't know which way would work better.
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Old 03-04-2010, 09:16 PM
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Have you ever experimented with asking for referral numbers and contacts and then call the person? Maybe say, I was calling you because so and so thought you could use my services.

Do you think one way would work better over the other?




I was thinking that maybe it would be difficult to get the person to ultimately call you after their friend called them?

Because the burden is on them to call instead of on you to call.

But I don't know which way would work better.
Great idea. I wil try it and let you know
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Old 03-05-2010, 12:16 PM
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Great! I would be very interested in hearing your results.
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