No matter how old or new a company is, any person with a mower is a threat.
I'm not a big company, but I know a lot of people are getting pretty frustrated with me. Good thing I don't have much to lose compare to them
Keep yourself organized & you will do fine. The bigger you are, the harder you fall. Never bite off more than you can chew.
I want to be able to see every aspect of my business in motion, if I have to rely on too many people, a bad reputation may follow. If I have jobs lined up & people taking care of them for me, I make sure I have a few minutes during the day to stop by & check out their progress.
You can be a small powerhouse, whereas the competition can be big and clumsy & often ignorant when it comes to quality service.
A lot of big guys around here really don't care for quality anymore. It's like they have become more strict on time, & their work is rushed. Makes it easier for the small guy to come in and show the customers what your made of.
I talked to a guy who has been with a few companies & he's going to hire me.
I know of the previous companies he had hired, and their flaws were understandable.
Company A: Messy, they had 5 guys on one yard which took them 2 hours to mow. I could do it in 45 minutes max. These guys were so unorganized they were each trying to do a different pattern on the lawn. They had no PLAN.
One guy was on a rider, mowing in a circle, the other guy was doing zig-zag lines OVER the already mowed grass... Another was boxing the perimeter in, etc... The job was disgusting.
Company B: They thought too highly of themselves. Sure they're work was really good, but they really outta stop acting as if their work is worth gold bars. They aren't a fair company either. They don't just want to profit, they want their customers to go broke. Not too mention they have gotten lazy, cutting the grass 1 1/2 inches so they can have faster weeks. That's when quality goes downhill.
This company has gotten so ****y, they refuse to take on simple work. The outcome of doing that, is losing a valuable customer. They take business WAY too seriously, it's great from a perspective, but they really lost the friendly image they once had.
They can say, "He can be replaced", sure he can, but your burning your bridges & creating bad word of mouth for when I come in & rape you of your customers.
I will never poison my company like these guys have.