Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Opinions Please


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 06-12-2006, 03:23 PM
tiedeman
Guest
 
Posts: n/a
Default

What would you guys honestly do?

I picked up a new customer about 6 weeks ago. She has me mow her property every 2 weeks because she can't afford to have it done once a week. Well, I sent out her first invoice almost a month ago and it's due on June 14th. Since I mailed out that invoice I have mowed it once more, and it was due for another mowing today, but I am holding off until I receive payment. I know that she still has two more days to pay it, but in my opinion it's better to wait and not do the work, instead of doing the work and never getting paid.

Would you guys still go ahead and do the work though if it was schedule for today, even though she hasn't paid the first bill yet, but it is not due for another 2 days?
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 06-12-2006, 03:37 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 35,737
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
I think this falls into the category of "gut feeling."

Your gut feeling is telling you something may be wrong with this customer's ability to pay for services rendered so until they develop a relationship with you, you are being cautious.

I don't blame you one bit and would do the same.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 06-12-2006, 06:36 PM
tiedeman
Guest
 
Posts: n/a
Default

What I am thinking about doing is calling her up and telling her, "I will be there tomorrow to mow, but before I mow, I need payment from the first invoice."
Reply With Quote
  #4  
Old 06-12-2006, 07:02 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 35,737
Rep Power: 10
Steve has disabled reputation
Default

I would think that is fine. She hasn't proven to you yet that her credit is good. Why over extend yourself and provide more services when you have yet to be paid?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 06-12-2006, 07:16 PM
kc2006 kc2006 is offline
Members
 
Join Date: Apr 2005
Posts: 424
Rep Power: 9
kc2006
Default

That sounds like a good plan, this way your up front about it and no one gets hurt.

I'm having the same situation right now. One of my new customers has yet to paid, this is the first invoice for him, and it's due in 3 days. He's up for mowing tomorrow, but per contract service will be cancelled after due date, so I'll mow it up tomorrow and if he doesn't pay next week it's done and he'll get a letter.
__________________
\"Every strike brings me closer to the next home run\"
Reply With Quote
  #6  
Old 06-15-2006, 10:57 PM
Howard Roark
Guest
 
Posts: n/a
Default

You may want to suggest having her tape a check to the door the day of her mow, as you're "Doing this now to help offset gas prices and keep post-billing costs down". I started last year with the check-on-door method, with about 6 people only that I actually sent invoices to. This year I have spent a total of zero on a stamp to send out an invoice, and 98% of my customers are on auto bill on their credit card.

Why is it that so many people in the lawn industry (mowing) extend credit to people they don't know?
Reply With Quote
  #7  
Old 06-15-2006, 10:59 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 35,737
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Originally Posted by [b
Quote[/b] ]Why is it that so many people in the lawn industry (mowing) extend credit to people they don't know?
This is an excellent point and we all need to reflect on this.

Many times LCOs do this, I think, because they either don't know better, don't feel they have a choice, or simply feel it is the way things are done.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 06-15-2006, 11:10 PM
kc2006 kc2006 is offline
Members
 
Join Date: Apr 2005
Posts: 424
Rep Power: 9
kc2006
Default

I know around here, the credit card billing wouldn't fly. Too many people would be afraid to do it (thats where that tech savy area comes in again). The only reason I do monthly billing is because it's easy, I don't have to worry about checking for a check each week, people only have to write one check a month, I only make one deposit a month. But on the other hand it's rough for new people, I'm still waiting on 2000 in AR for last month.
__________________
\"Every strike brings me closer to the next home run\"
Reply With Quote
  #9  
Old 06-15-2006, 11:12 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 35,737
Rep Power: 10
Steve has disabled reputation
Default

Very good points Kurt.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 06-17-2006, 01:38 AM
tiedeman
Guest
 
Posts: n/a
Default

A little update on this story, I dropped her as a customer. I wrote her a letter explaining to her that I have a zero tolerance for new customer late payers. New customers bascially have to build a trust with me first, before I allow them to even think about sliding a couple of days.

Anymore though I call up people tell them that they need to pay or all services are stopped. But this lady, repeatedly lied to me about payment
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
hello
NFrailey
Yesterday 01:39 PM
Today 11:41 AM
by ARTISAN
2 41
Instagram
Gerardo_Landscape
Today 11:28 AM
Today 11:28 AM
by Gerardo_Landscape
0 1
Help with weed liability!
Prolawnofchatt
Yesterday 09:10 AM
Today 11:20 AM
by kslawn
3 91
Trimec
acrajchel
Yesterday 08:24 PM
Today 11:10 AM
by Steve
3 47
leaf removal
tlf59263
Yesterday 10:00 PM
Today 11:05 AM
by Steve
2 55
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
Today 10:55 AM
by Steve
5 185
Nationwide lawn care...
Billy Goat
Yesterday 05:21 PM
Today 10:53 AM
by Steve
3 85
Gopher Forum Discount!
BlackRain75
04-12-2014 10:44 PM
Today 10:50 AM
by Steve
9 203
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Today 10:45 AM
by Steve
23 837
Any greenhouse operators...
GoGreenerKS
Yesterday 11:21 AM
Today 10:43 AM
by Steve
3 73
Accepting credit cards,...
Darksteel
03-17-2014 08:01 PM
Today 10:31 AM
by kslawn
14 634
Pricing a Mulch Job
dmcalpi
04-07-2014 02:16 PM
Today 09:40 AM
by jymie
21 505
google earth
CDLAWNCARE
04-12-2014 03:24 PM
Today 09:36 AM
by jymie
8 177
Looking for advice on a...
Tekeda1
04-13-2014 09:53 AM
Today 08:54 AM
by Tekeda1
12 214
There has to be an...
CDLAWNCARE
04-14-2014 12:59 PM
Yesterday 04:06 PM
by Dan Tanner
6 138
First Day Back!
BelleCityLawn1
04-09-2014 09:13 PM
Yesterday 11:16 AM
by Steve
11 272
Mow America
stevegredler
04-13-2014 01:02 PM
04-14-2014 09:53 PM
by kslawn
5 153
Power Broom
acrajchel
04-14-2014 07:46 AM
04-14-2014 12:47 PM
by CDLAWNCARE
2 77
Say Hello !!!
Steve
03-19-2007 11:18 AM
04-14-2014 11:34 AM
by Steve
1,176 283,989
Equipment reviews
Greg'slawnandlandscape
04-09-2014 07:17 AM
04-14-2014 11:27 AM
by Greg'slawnandlandscape
13 349
Sulky and Turf Tracer
acrajchel
04-07-2014 01:44 PM
04-14-2014 10:51 AM
by Steve
8 254
Aerating Prices?
Dan Tanner
04-08-2014 03:16 PM
04-14-2014 10:31 AM
by Steve
13 363
Estimating help
acrajchel
04-11-2014 06:06 PM
04-14-2014 10:20 AM
by Steve
3 128
Lawn Renovation
stevef1201
04-11-2014 12:00 PM
04-14-2014 10:03 AM
by Steve
5 146
Need help bidding church...
GreenRidge Lawn&Landscape
04-07-2014 08:01 PM
04-14-2014 09:49 AM
by Steve
12 348
Hello all
Griff20114
04-12-2014 05:08 PM
04-14-2014 09:46 AM
by Steve
1 80
Step by Step Spring Lawn...
WarriorLawnscaping
04-10-2014 07:01 AM
04-14-2014 09:43 AM
by Steve
5 195
Jeff Cowden
jcowden
04-11-2014 07:27 PM
04-14-2014 09:39 AM
by Steve
1 84
Exmark Commercial 30...
Dan Tanner
04-11-2014 05:35 AM
04-14-2014 09:37 AM
by Steve
4 150
What Was Your Setup When...
superrman77
02-11-2014 10:53 AM
04-14-2014 08:04 AM
by acrajchel
21 1,511
Small guy time to get a...
googus
04-08-2014 08:16 AM
04-13-2014 07:18 PM
by A. Kulak Landscaping
9 276
Weekly vs. Bi-weekly
CDLAWNCARE
04-12-2014 01:48 PM
04-13-2014 06:03 PM
by kslawn
9 286
Weed ID help
TwinBrosLC
04-12-2014 10:39 AM
04-13-2014 07:40 AM
by stevef1201
4 122
Lexington, KY
acrajchel
04-07-2014 01:06 PM
04-11-2014 09:49 PM
by acrajchel
1 100
Food Plot Management
BlackRain75
04-11-2014 10:20 AM
04-11-2014 03:51 PM
by Steve
4 107
Estimating a job
acrajchel
04-08-2014 11:07 AM
04-11-2014 03:32 PM
by Steve
6 248
New Boomless Sprayer!
BlackRain75
01-03-2014 01:01 PM
04-11-2014 03:25 PM
by Steve
11 969
Hello....
SWFloridaLawns
04-10-2014 06:15 PM
04-11-2014 02:28 PM
by Steve
2 104
Truck, Trailer,...
hawthornelawncare
12-23-2011 12:01 AM
04-10-2014 10:33 PM
by ExtremeLawncareServices
78 24,929
Trading Accounts
goodtimez
04-09-2014 05:42 PM
04-10-2014 01:55 PM
by Steve
2 133
Grass that has...
erock289
04-09-2014 10:21 AM
04-10-2014 01:52 PM
by Steve
3 149
Prowrap Trimmer Engine...
Steve
05-24-2006 07:05 PM
04-10-2014 01:09 PM
by Steve
10 2,182
1st annual Easter egg...
Greg'slawnandlandscape
04-09-2014 06:58 AM
04-10-2014 01:07 PM
by Steve
1 97
Hello everyone
aceslawnandgarden
04-03-2014 06:54 PM
04-10-2014 01:06 PM
by Steve
9 335
Weed control programs
Mallard91
04-02-2014 12:25 PM
04-10-2014 12:56 PM
by Steve
6 314
homeowner vs...
GoGreenerKS
04-07-2014 10:54 AM
04-10-2014 12:52 PM
by Steve
8 253
Hello
smgibson
04-07-2014 10:06 PM
04-10-2014 12:39 PM
by Steve
2 103
33" Cub Cadet Walk...
Dan Tanner
04-07-2014 08:49 AM
04-10-2014 12:35 PM
by Steve
5 174
They may never even see...
Darksteel
04-05-2014 11:40 AM
04-09-2014 05:13 PM
by goodtimez
7 308
$300 and counting
acrajchel
04-04-2014 10:03 AM
04-07-2014 10:34 PM
by Steve
12 477
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:45 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:45 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy