Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Introduce Yourself

Introduce Yourself Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!

new guy here


Introduce Yourself

Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!
Reply
 
Thread Tools Search this Thread
  #1  
Old 01-29-2010, 02:04 PM
DDavoni DDavoni is offline
Junior Member
 
Join Date: Jan 2010
Posts: 7
Rep Power: 6
DDavoni is on a distinguished road
Arrow new guy here

ddavoni here,from columbus ohio.just saying hello...i have a what do(question),during the peek landscape/lawn season,youve set an appt.for an estimate,when you get there another person is there giving a quote.what do you?

Last edited by DDavoni; 01-29-2010 at 02:07 PM. Reason: spellcheck
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 01-29-2010, 02:30 PM
psparaco psparaco is offline
Senior Member
 
Join Date: Apr 2009
Location: Rosedale, Maryland
Age: 38
Posts: 199
Rep Power: 7
psparaco is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by DDavoni View Post
ddavoni here,from columbus ohio.just saying hello...i have a what do(question),during the peek landscape/lawn season,youve set an appt.for an estimate,when you get there another person is there giving a quote.what do you?
I have had this happen to me before. I was taught a few things for this situation. #1 ALWAYS bring your equipment with you. If they want service and they hire you, you could do it right after they sign or go with you.

#2 if another or multiple companies are there competing for the same client. when they are done. Attempt to present your bid to the potential client as well. You never know what could happen but if you turn around and leave. you didn't try. I've went to a women's house once. A Lawn care guy was there and another kid. The kid was charging less than me but only did mowing. The other guy was charging the same as me but charged extra for weeding and othert things. I presented my pitch to her. mowing, trimming, edging, cleanup and the first intial bush trimming was included at the time and she signed with me. top it off, the kid nor the other guy didnt have a contract. only a verbal agreement. I had a contract.

This year for those who see certain ads i have posted. you get a free mowing if you sign for a year. its the little things that get you in the door. also appearance is important as well.

did you approached the person or leave when you saw the other company doing the quote?
Reply With Quote
  #3  
Old 01-29-2010, 03:54 PM
DDavoni DDavoni is offline
Junior Member
 
Join Date: Jan 2010
Posts: 7
Rep Power: 6
DDavoni is on a distinguished road
Default

Quote:
Originally Posted by psparaco View Post
I have had this happen to me before. I was taught a few things for this situation. #1 ALWAYS bring your equipment with you. If they want service and they hire you, you could do it right after they sign or go with you.

#2 if another or multiple companies are there competing for the same client. when they are done. Attempt to present your bid to the potential client as well. You never know what could happen but if you turn around and leave. you didn't try. I've went to a women's house once. A Lawn care guy was there and another kid. The kid was charging less than me but only did mowing. The other guy was charging the same as me but charged extra for weeding and othert things. I presented my pitch to her. mowing, trimming, edging, cleanup and the first intial bush trimming was included at the time and she signed with me. top it off, the kid nor the other guy didnt have a contract. only a verbal agreement. I had a contract.

This year for those who see certain ads i have posted. you get a free mowing if you sign for a year. its the little things that get you in the door. also appearance is important as well.

did you approached the person or leave when you saw the other company doing the quote?
i,d never leave a scheduled appt..i sat in my truck an waited till the guy was done,he spent 15min with the lady,i was there for an hour,i sold the job..and yes i strongly believe in appearance...the second time this happen the other guy got the job...
Reply With Quote
  #4  
Old 01-29-2010, 10:00 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,343
Rep Power: 10
Steve has disabled reputation
Default

Hi DDavoni,

Welcome to our forum.

On that time it happened to you, did you bring your equipment with you or did you have to come back and do the job later?

When the other competitor won the job, did they have their equipment with them? Were they able to do the job on the spot?


Throughout these experiences, did you notice if the other competitors have a uniform on? Did they all have equipment with them?

Also, should you walk up to the customer when you get there even with a competitor and listen to them give their bid and wait till their done to give yours? It could give you a chance to point out how you would be different and it could give you some insight as to how they create their bid. You could find out if they were insured.

Or is that too confrontational?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 01-29-2010, 10:18 PM
DDavoni DDavoni is offline
Junior Member
 
Join Date: Jan 2010
Posts: 7
Rep Power: 6
DDavoni is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Hi DDavoni,

Welcome to our forum.

On that time it happened to you, did you bring your equipment with you or did you have to come back and do the job later?

When the other competitor won the job, did they have their equipment with them? Were they able to do the job on the spot?


Throughout these experiences, did you notice if the other competitors have a uniform on? Did they all have equipment with them?

Also, should you walk up to the customer when you get there even with a competitor and listen to them give their bid and wait till their done to give yours? It could give you a chance to point out how you would be different and it could give you some insight as to how they create their bid. You could find out if they were insured.


Or is that too confrontational?
Hello Steve,most of the the jobs ive sold have been scheduled 5 days from the time a deposit was issued.to answer your question regarding approaching a customer while there with another competitor is a bit much..that would be like sending to sales reps out to a landscape estimate,not a good idea....
Reply With Quote
  #6  
Old 01-29-2010, 10:36 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,343
Rep Power: 10
Steve has disabled reputation
Default

Quote:
most of the the jobs ive sold have been scheduled 5 days from the time a deposit was issued.
Very interesting!

Are these for residential accounts?

What is your view of doing the first job right there on the spot?

Also what kind of deposit do you require and do you get the customer to sign a contract?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 01-29-2010, 10:41 PM
psparaco psparaco is offline
Senior Member
 
Join Date: Apr 2009
Location: Rosedale, Maryland
Age: 38
Posts: 199
Rep Power: 7
psparaco is on a distinguished road
Default

that reminds me of another situation i had last year.

I had put flyers out for lawn care back in september. A woman called me and told me over the phone she liked my prices. I listed my prices on my flyer cause all the homes are cookie cutter size lawns. end of group townhouse is price 'A' middle is price 'B'. Anyway. she told me she had someone who cut for her but charged more and she was interested in my service and was going to fire them. I asked if she was in a contract with them. She said no. its was only a verbal agreement. she did not sign a thing. I told her i have contracts that we both sign togehter. So i came out to discuss the terms and frequency. We discussed her needs and wants. so she hires me, signs my contract and I start mowing right afterwards. I finish the trimming and I am half way done the front when the other guy pulls up in the back and gets out and starts walking towards me and confronts me. Blah blah Blah ur asking people in the neighborhood what i charge and under minding my business. Your really low balling these properties. I never asked a single person what he charged. they told me. They saw my flyer with my rates on the flyer. Mentioned he did it for 10 bucks more and his men didnt do a good job every time. So for 5 min he complains and says i dont care ur in this neighborhood like he owns it but i need to respect he is there too. and then offers me a job as a foreman for him making 14/hour. hmm i make 60-75/hour and after expenses clear 50. and you wanna pay me 14 lmao. i politely say thank you but at this time i am happy with my situation and he leaves and thats it.

I believe i took 4 properties out of that neighborhood where he had 2 and another lawn care team did the others. My rates were cheaper and i did better more quality work. I was friendly with the customers. and listened to their wants and did them if they were in the terms of the contract. simple things like making sure the sidewalk was properly edged every time i mowed. cleaned up the driveway and sidewalks when i was done and didnt leave cut grass all over the alley. its called taking pride in what you do. not do it as quick as possible just to make a buck and do a crappy job. i even call each of my customers this winter to see if they need snow removal before i consider anyone new. my clients come first. 1 of my clients is my daughter's friend's parents in school. i even checked in monthly to see how each were doing and if they needed anything done around the yard. cleanups, leaves, etc. dont treat ur clients like $$$$ treat them as you want to be treated. ok i think i rambled enough as i have been doing lately. sorry steve. its my slow season. i got too much time to read this site. oh btw i started ur lawn care business school class. i am 9 out of 69 lessons in so far and i started today. very very informative.
Reply With Quote
  #8  
Old 01-29-2010, 10:48 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,343
Rep Power: 10
Steve has disabled reputation
Default

Quote:
ok i think i rambled enough as i have been doing lately. sorry steve. its my slow season. i got too much time to read this site. oh btw i started ur lawn care business school class. i am 9 out of 69 lessons in so far and i started today. very very informative.
Talk as much as you'd like! We all love reading what you have to say

I think we all prefer to read longer posts that have thought behind them, than 1 sentence responses.

I am glad the school is helpful too!

Quote:
I was friendly with the customers. and listened to their wants and did them if they were in the terms of the contract.
I think you keyed in on something really important here. Listening to their wants. Can you tell us about this. When do you ask them what they are looking for? Do you ask them after you do the first job to review your work and tell you if there was anything they wanted differently or anything you missed that they wanted? It seems like first impressions are the most important.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 01-29-2010, 11:04 PM
DDavoni DDavoni is offline
Junior Member
 
Join Date: Jan 2010
Posts: 7
Rep Power: 6
DDavoni is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Very interesting!

Are these for residential accounts?

What is your view of doing the first job right there on the spot?

Also what kind of deposit do you require and do you get the customer to sign a contract?
Ive always had a written contract,if someone wanted a verbal contract and a hand shake,my feeling was to walk away.let another guy deal with it.besides its not good business practice..also ive always gotton a deposit for material cost..which are residential accounts.another key tip on closing a deal...spend 1hr with your potential customer,because more and likely the last two landscape co that came out only spent 15min with the home owner.
Reply With Quote
  #10  
Old 01-29-2010, 11:08 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,343
Rep Power: 10
Steve has disabled reputation
Default

Quote:
also ive always gotton a deposit for material cost.
Do you recommend a certain % based on the material costs or the entire cost of the materials needed as a deposit?

Quote:
another key tip on closing a deal...spend 1hr with your potential customer
Would this be for landscape work only or for lawn maintenance as well?

What kinds of things should a lawn care business owner be doing during that hour to make the most of their time with the customer and their presentation?

Also, do you find you spend more time with customers where the project is larger and less time where the project is smaller?

Quote:
Ive always had a written contract
Does this apply to landscape work or lawn care maintenance too?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Irrigation
pboy8634
02-21-2010 12:46 PM
Yesterday 10:05 PM
by biglee
25 8,374
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
Yesterday 09:58 PM
by biglee
37 9,010
More Rain or Less?
Steve
05-20-2015 12:06 PM
Yesterday 01:48 PM
by Matther777
7 130
What's your next...
Steve
05-15-2015 11:54 AM
05-21-2015 11:23 PM
by biglee
13 309
Peace garden ideas
SGL1
05-13-2015 03:15 PM
05-21-2015 07:51 PM
by avetslawncare
16 449
Equipment dealers
mattthelawnguy
05-21-2015 04:33 PM
05-21-2015 04:33 PM
by mattthelawnguy
0 39
Show us your stripes
Just for Cuts
05-21-2015 03:07 PM
05-21-2015 03:07 PM
by Just for Cuts
0 57
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
05-21-2015 02:58 PM
by Just for Cuts
4 134
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
05-20-2015 09:18 PM
by ExtremeLawncareServices
84 6,708
Total yard rehab
SGL1
04-23-2015 03:59 PM
05-19-2015 08:22 PM
by SGL1
15 758
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-19-2015 04:12 PM
by NinaMarie86
1,223 388,925
New Lawn Service
carmelitaslawnservice
05-19-2015 10:02 AM
05-19-2015 02:51 PM
by Steve
1 83
Landscaper Jailed After...
SGL1
05-18-2015 08:15 AM
05-19-2015 02:37 PM
by Steve
5 176
Pictures of commercial...
avetslawncare
04-01-2015 09:47 PM
05-19-2015 02:29 PM
by Steve
38 1,946
feeling like im being...
Bradcook21
05-17-2015 07:33 AM
05-19-2015 02:11 PM
by Steve
6 192
good news yesterday
Bradcook21
05-17-2015 07:08 AM
05-19-2015 06:16 AM
by Bradcook21
3 125
ignition coil
jasonw
05-12-2015 05:31 PM
05-18-2015 12:07 PM
by Steve
3 245
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
05-18-2015 12:06 PM
by Steve
13 640
Big (to me) mulch job
tl757
04-23-2015 05:32 PM
05-15-2015 08:46 PM
by biglee
22 1,449
big dog mowers?
Bradcook21
05-13-2015 04:03 PM
05-14-2015 10:55 AM
by Steve
4 272
Small HOA Bid
lxarth
05-06-2015 10:37 PM
05-13-2015 11:55 AM
by Steve
9 482
New company in Michigan
SEM
04-24-2015 09:27 PM
05-13-2015 11:51 AM
by Steve
11 612
Fired for refusing to...
Mr. Mow
05-09-2015 06:15 AM
05-12-2015 01:36 PM
by Steve
6 480
What a JERK!
Chilehead
05-06-2015 08:13 AM
05-12-2015 01:14 PM
by Steve
9 553
I have ZERO confidence...
Just for Cuts
05-01-2015 04:24 PM
05-12-2015 03:53 AM
by jrs.landscaping
31 1,035
landscape insurance
clarkslawn
03-30-2015 10:14 PM
05-11-2015 01:15 PM
by Steve
6 999
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
05-10-2015 07:50 PM
by ExtremeLawncareServices
9 1,023
Bought my first STIHL...
Mr. Mow
05-09-2015 06:29 AM
05-10-2015 08:36 AM
by Mr. Mow
9 392
advice wanted please and...
CHenricks
05-07-2015 08:40 PM
05-08-2015 04:20 PM
by CHenricks
7 407
Hello
SallyBorowicz
05-06-2015 11:14 AM
05-08-2015 02:21 PM
by Steve
3 326
Mower Advice
tl757
05-06-2015 02:31 PM
05-08-2015 01:45 PM
by Steve
6 446
Home today...Still...
biglee
05-06-2015 11:59 AM
05-07-2015 12:06 PM
by biglee
2 324
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
05-07-2015 11:17 AM
by Steve
79 3,890
color fliers?
holymoly
04-18-2015 02:32 PM
05-07-2015 10:57 AM
by Steve
16 1,008
Looking good
mrsmichigan
05-06-2015 09:47 AM
05-07-2015 10:53 AM
by Steve
1 278
What are your biggest...
Steve
05-05-2015 01:24 PM
05-07-2015 10:52 AM
by Steve
2 321
is craiglist good to...
JBENI
04-16-2015 11:11 AM
05-06-2015 07:15 PM
by TheYardGuy
12 1,075
Go daddy web site and...
jcurr33
05-04-2015 06:00 PM
05-05-2015 11:57 AM
by Steve
2 352
How busy are you now?
Steve
05-04-2015 01:10 PM
05-05-2015 11:47 AM
by Steve
4 390
mowfinder
scaypa
04-27-2015 05:44 PM
05-04-2015 01:14 PM
by Steve
1 420
Latest video, Facebook...
Sprinkler Buddy
05-01-2015 06:54 AM
05-04-2015 01:09 PM
by Steve
3 385
weed
avetslawncare
04-16-2015 07:56 PM
05-01-2015 11:38 AM
by Steve
8 799
so i need somehelp with...
dalvan0
04-28-2015 07:43 PM
04-30-2015 10:55 PM
by avetslawncare
3 690
Anyone have a Lawn Care...
nishirandall
04-28-2015 08:45 PM
04-30-2015 12:00 AM
by Steve
1 459
mowing pic
joshlawncare
04-25-2015 12:34 PM
04-29-2015 10:55 PM
by Steve
5 562
Help with a truck
bdodson89
04-27-2015 08:15 PM
04-29-2015 10:47 PM
by Steve
4 458
Ford F250 Wheel loaders...
jrs.landscaping
04-28-2015 05:34 AM
04-29-2015 07:47 AM
by jrs.landscaping
2 421
Correct me if I'm wrong...
SGL1
04-26-2015 02:41 PM
04-28-2015 06:57 AM
by SGL1
12 584
equipment marketplace?
jrs.landscaping
04-27-2015 04:49 PM
04-27-2015 06:09 PM
by jrs.landscaping
2 394
Buying contracts /...
greenscaper123
04-26-2015 04:46 PM
04-27-2015 05:59 PM
by Steve
2 464
» Popular Tags
ad landscaping aerocore apartment complex auger bark billy goat brushcutter blades blowout bob villa bush collections contract help curb appeal services deliquentaccounts edging employee problems equipment dealer equipment rental facebook ferris flyers foreman grass growing a lawn care business hardscapes hills hiring husqvarna john deere quik trac landscape landscape services landscaping training lawn lawn aeration lawn care lawn mowing marketing marketing secrets more customers business mr dave mulch ordinance past due per hour charge per hour service pricing profit on employee pto push versus ride running a business scag v-ride scripts seo shell small engine repair square foot steep lawns sulky swzt theft toro grand stand trailer tree trimmer rack truck new used landscape up sell employee web design website won't return www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:19 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:19 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy