Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Just starting your lawn care or landscaping business? > Introduce Yourself

Introduce Yourself Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!

new guy here


Introduce Yourself

Welcome all new forum members. Please introduce yourself and tell us about you. Tell us about your company. How did you get started? How long have you been in business? What do you do for fun? Don't be shy, say hello! It's fun and educational to interact on the forum!
Reply
 
Thread Tools Search this Thread
  #1  
Old 01-29-2010, 02:04 PM
DDavoni DDavoni is offline
Junior Member
 
Join Date: Jan 2010
Posts: 7
Rep Power: 5
DDavoni is on a distinguished road
Arrow new guy here

ddavoni here,from columbus ohio.just saying hello...i have a what do(question),during the peek landscape/lawn season,youve set an appt.for an estimate,when you get there another person is there giving a quote.what do you?

Last edited by DDavoni; 01-29-2010 at 02:07 PM. Reason: spellcheck
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 01-29-2010, 02:30 PM
psparaco psparaco is offline
Senior Member
 
Join Date: Apr 2009
Location: Rosedale, Maryland
Age: 37
Posts: 199
Rep Power: 6
psparaco is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by DDavoni View Post
ddavoni here,from columbus ohio.just saying hello...i have a what do(question),during the peek landscape/lawn season,youve set an appt.for an estimate,when you get there another person is there giving a quote.what do you?
I have had this happen to me before. I was taught a few things for this situation. #1 ALWAYS bring your equipment with you. If they want service and they hire you, you could do it right after they sign or go with you.

#2 if another or multiple companies are there competing for the same client. when they are done. Attempt to present your bid to the potential client as well. You never know what could happen but if you turn around and leave. you didn't try. I've went to a women's house once. A Lawn care guy was there and another kid. The kid was charging less than me but only did mowing. The other guy was charging the same as me but charged extra for weeding and othert things. I presented my pitch to her. mowing, trimming, edging, cleanup and the first intial bush trimming was included at the time and she signed with me. top it off, the kid nor the other guy didnt have a contract. only a verbal agreement. I had a contract.

This year for those who see certain ads i have posted. you get a free mowing if you sign for a year. its the little things that get you in the door. also appearance is important as well.

did you approached the person or leave when you saw the other company doing the quote?
Reply With Quote
  #3  
Old 01-29-2010, 03:54 PM
DDavoni DDavoni is offline
Junior Member
 
Join Date: Jan 2010
Posts: 7
Rep Power: 5
DDavoni is on a distinguished road
Default

Quote:
Originally Posted by psparaco View Post
I have had this happen to me before. I was taught a few things for this situation. #1 ALWAYS bring your equipment with you. If they want service and they hire you, you could do it right after they sign or go with you.

#2 if another or multiple companies are there competing for the same client. when they are done. Attempt to present your bid to the potential client as well. You never know what could happen but if you turn around and leave. you didn't try. I've went to a women's house once. A Lawn care guy was there and another kid. The kid was charging less than me but only did mowing. The other guy was charging the same as me but charged extra for weeding and othert things. I presented my pitch to her. mowing, trimming, edging, cleanup and the first intial bush trimming was included at the time and she signed with me. top it off, the kid nor the other guy didnt have a contract. only a verbal agreement. I had a contract.

This year for those who see certain ads i have posted. you get a free mowing if you sign for a year. its the little things that get you in the door. also appearance is important as well.

did you approached the person or leave when you saw the other company doing the quote?
i,d never leave a scheduled appt..i sat in my truck an waited till the guy was done,he spent 15min with the lady,i was there for an hour,i sold the job..and yes i strongly believe in appearance...the second time this happen the other guy got the job...
Reply With Quote
  #4  
Old 01-29-2010, 10:00 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,317
Rep Power: 10
Steve has disabled reputation
Default

Hi DDavoni,

Welcome to our forum.

On that time it happened to you, did you bring your equipment with you or did you have to come back and do the job later?

When the other competitor won the job, did they have their equipment with them? Were they able to do the job on the spot?


Throughout these experiences, did you notice if the other competitors have a uniform on? Did they all have equipment with them?

Also, should you walk up to the customer when you get there even with a competitor and listen to them give their bid and wait till their done to give yours? It could give you a chance to point out how you would be different and it could give you some insight as to how they create their bid. You could find out if they were insured.

Or is that too confrontational?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 01-29-2010, 10:18 PM
DDavoni DDavoni is offline
Junior Member
 
Join Date: Jan 2010
Posts: 7
Rep Power: 5
DDavoni is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Hi DDavoni,

Welcome to our forum.

On that time it happened to you, did you bring your equipment with you or did you have to come back and do the job later?

When the other competitor won the job, did they have their equipment with them? Were they able to do the job on the spot?


Throughout these experiences, did you notice if the other competitors have a uniform on? Did they all have equipment with them?

Also, should you walk up to the customer when you get there even with a competitor and listen to them give their bid and wait till their done to give yours? It could give you a chance to point out how you would be different and it could give you some insight as to how they create their bid. You could find out if they were insured.


Or is that too confrontational?
Hello Steve,most of the the jobs ive sold have been scheduled 5 days from the time a deposit was issued.to answer your question regarding approaching a customer while there with another competitor is a bit much..that would be like sending to sales reps out to a landscape estimate,not a good idea....
Reply With Quote
  #6  
Old 01-29-2010, 10:36 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,317
Rep Power: 10
Steve has disabled reputation
Default

Quote:
most of the the jobs ive sold have been scheduled 5 days from the time a deposit was issued.
Very interesting!

Are these for residential accounts?

What is your view of doing the first job right there on the spot?

Also what kind of deposit do you require and do you get the customer to sign a contract?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 01-29-2010, 10:41 PM
psparaco psparaco is offline
Senior Member
 
Join Date: Apr 2009
Location: Rosedale, Maryland
Age: 37
Posts: 199
Rep Power: 6
psparaco is on a distinguished road
Default

that reminds me of another situation i had last year.

I had put flyers out for lawn care back in september. A woman called me and told me over the phone she liked my prices. I listed my prices on my flyer cause all the homes are cookie cutter size lawns. end of group townhouse is price 'A' middle is price 'B'. Anyway. she told me she had someone who cut for her but charged more and she was interested in my service and was going to fire them. I asked if she was in a contract with them. She said no. its was only a verbal agreement. she did not sign a thing. I told her i have contracts that we both sign togehter. So i came out to discuss the terms and frequency. We discussed her needs and wants. so she hires me, signs my contract and I start mowing right afterwards. I finish the trimming and I am half way done the front when the other guy pulls up in the back and gets out and starts walking towards me and confronts me. Blah blah Blah ur asking people in the neighborhood what i charge and under minding my business. Your really low balling these properties. I never asked a single person what he charged. they told me. They saw my flyer with my rates on the flyer. Mentioned he did it for 10 bucks more and his men didnt do a good job every time. So for 5 min he complains and says i dont care ur in this neighborhood like he owns it but i need to respect he is there too. and then offers me a job as a foreman for him making 14/hour. hmm i make 60-75/hour and after expenses clear 50. and you wanna pay me 14 lmao. i politely say thank you but at this time i am happy with my situation and he leaves and thats it.

I believe i took 4 properties out of that neighborhood where he had 2 and another lawn care team did the others. My rates were cheaper and i did better more quality work. I was friendly with the customers. and listened to their wants and did them if they were in the terms of the contract. simple things like making sure the sidewalk was properly edged every time i mowed. cleaned up the driveway and sidewalks when i was done and didnt leave cut grass all over the alley. its called taking pride in what you do. not do it as quick as possible just to make a buck and do a crappy job. i even call each of my customers this winter to see if they need snow removal before i consider anyone new. my clients come first. 1 of my clients is my daughter's friend's parents in school. i even checked in monthly to see how each were doing and if they needed anything done around the yard. cleanups, leaves, etc. dont treat ur clients like $$$$ treat them as you want to be treated. ok i think i rambled enough as i have been doing lately. sorry steve. its my slow season. i got too much time to read this site. oh btw i started ur lawn care business school class. i am 9 out of 69 lessons in so far and i started today. very very informative.
Reply With Quote
  #8  
Old 01-29-2010, 10:48 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,317
Rep Power: 10
Steve has disabled reputation
Default

Quote:
ok i think i rambled enough as i have been doing lately. sorry steve. its my slow season. i got too much time to read this site. oh btw i started ur lawn care business school class. i am 9 out of 69 lessons in so far and i started today. very very informative.
Talk as much as you'd like! We all love reading what you have to say

I think we all prefer to read longer posts that have thought behind them, than 1 sentence responses.

I am glad the school is helpful too!

Quote:
I was friendly with the customers. and listened to their wants and did them if they were in the terms of the contract.
I think you keyed in on something really important here. Listening to their wants. Can you tell us about this. When do you ask them what they are looking for? Do you ask them after you do the first job to review your work and tell you if there was anything they wanted differently or anything you missed that they wanted? It seems like first impressions are the most important.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 01-29-2010, 11:04 PM
DDavoni DDavoni is offline
Junior Member
 
Join Date: Jan 2010
Posts: 7
Rep Power: 5
DDavoni is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Very interesting!

Are these for residential accounts?

What is your view of doing the first job right there on the spot?

Also what kind of deposit do you require and do you get the customer to sign a contract?
Ive always had a written contract,if someone wanted a verbal contract and a hand shake,my feeling was to walk away.let another guy deal with it.besides its not good business practice..also ive always gotton a deposit for material cost..which are residential accounts.another key tip on closing a deal...spend 1hr with your potential customer,because more and likely the last two landscape co that came out only spent 15min with the home owner.
Reply With Quote
  #10  
Old 01-29-2010, 11:08 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,317
Rep Power: 10
Steve has disabled reputation
Default

Quote:
also ive always gotton a deposit for material cost.
Do you recommend a certain % based on the material costs or the entire cost of the materials needed as a deposit?

Quote:
another key tip on closing a deal...spend 1hr with your potential customer
Would this be for landscape work only or for lawn maintenance as well?

What kinds of things should a lawn care business owner be doing during that hour to make the most of their time with the customer and their presentation?

Also, do you find you spend more time with customers where the project is larger and less time where the project is smaller?

Quote:
Ive always had a written contract
Does this apply to landscape work or lawn care maintenance too?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Hello! New here and...
CaliforniaFriendly
08-29-2014 11:30 AM
Today 11:05 PM
by CaliforniaFriendly
3 184
Lawn needs top soil What...
jymie
08-26-2014 11:01 AM
Today 05:12 PM
by jymie
6 293
Brake job!
kslawn
08-30-2014 07:49 AM
Today 03:37 PM
by Steve
8 232
Trailer tires
J.A.S.LawnService
Yesterday 10:17 AM
Today 03:27 PM
by Steve
3 135
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
Today 03:11 PM
by Steve
5 184
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
Today 03:04 PM
by Steve
7 280
New to the industry-...
Lsmain
08-31-2014 10:53 AM
Today 02:58 PM
by Steve
1 136
Sod
RosalesLawnCare
08-27-2014 03:47 PM
Today 02:48 PM
by Steve
3 221
Lawn Route Templates
Landscaper1165
08-30-2014 01:52 PM
Today 02:44 PM
by Steve
2 165
Hello
jawnebgoode
08-28-2014 08:37 PM
Today 02:30 PM
by Steve
1 116
Hello from Ohio
kurtwin
08-28-2014 05:06 PM
Today 02:28 PM
by Steve
1 141
snowplowing
jshak40
Yesterday 07:20 AM
Today 08:15 AM
by kslawn
6 181
Walk Behinds and Texas...
SGL1
08-26-2014 03:53 PM
Yesterday 11:36 PM
by SGL1
7 294
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
08-30-2014 09:49 AM
by BLC7
10 464
Stihl engine isn't...
Marcintosh
08-12-2014 08:30 PM
08-28-2014 09:28 PM
by Marcintosh
12 600
Softball field
kslawn
08-15-2014 09:28 AM
08-28-2014 12:01 PM
by Steve
16 679
Say Hello !!!
Steve
03-19-2007 11:18 AM
08-27-2014 08:33 PM
by kurtwin
1,187 331,354
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
08-26-2014 04:21 PM
by ExtremeLawncareServices
110 6,757
How do I approach...
Bradcook21
08-21-2014 01:48 AM
08-26-2014 05:08 AM
by Billy Goat
12 581
Tender Process
M2Dave
08-24-2014 12:31 PM
08-25-2014 04:14 PM
by Steve
2 254
Grass hopper mower
ExtremeLawncareServices
12-05-2013 08:51 AM
08-25-2014 04:02 PM
by Steve
26 3,913
Need help pricing basic...
Bradcook21
08-22-2014 01:21 AM
08-22-2014 01:05 PM
by Steve
2 347
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
08-22-2014 01:01 PM
by Steve
6 420
yearly contract help...
jrob0691
08-21-2014 04:09 PM
08-22-2014 12:48 PM
by Steve
1 295
Pampas bushes
Bradcook21
08-22-2014 01:30 AM
08-22-2014 07:17 AM
by grassdoctore
1 262
2014 Gie-expo
ExtremeLawncareServices
08-19-2014 11:22 PM
08-21-2014 08:50 PM
by phlawncare
2 309
Fuel Can Spouts
Shark1611
08-16-2014 09:09 AM
08-21-2014 08:23 PM
by SGL1
11 550
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
08-21-2014 05:03 PM
by stevef1201
6 807
Hello
M2Dave
08-21-2014 12:32 AM
08-21-2014 01:38 PM
by Steve
1 270
New Landscaping Business
rekon32
08-16-2014 02:26 PM
08-21-2014 12:33 PM
by SouthallMowing
8 607
Downed Tree Chop Bid
WesleySnips
08-16-2014 03:47 PM
08-20-2014 01:44 PM
by SGL1
10 575
60 inch honda/bunton...
pblawncare
08-17-2014 11:30 AM
08-18-2014 03:19 PM
by Steve
2 320
Replacement Parts -...
nicholas-KC
08-16-2014 08:40 AM
08-18-2014 03:16 PM
by Steve
4 430
Preparing the soil
Billy Goat
08-16-2014 06:18 PM
08-18-2014 03:01 PM
by Steve
1 339
What to pay help
phlawncare
08-04-2014 08:33 PM
08-18-2014 10:33 AM
by jrs.landscaping
29 1,175
Hello
Jeff1
08-07-2014 11:18 PM
08-15-2014 11:53 PM
by Jeff1
11 637
Lie #2 RESIDENTIAL...
ExtremeLawncareServices
01-06-2014 05:02 AM
08-15-2014 01:46 PM
by mattthelawnguy
54 6,753
Need help 30 HP koler...
Shady Grady
08-01-2014 03:31 PM
08-15-2014 08:46 AM
by kslawn
18 809
New Boomless Sprayer!
BlackRain75
01-03-2014 01:01 PM
08-14-2014 02:37 AM
by BlackRain75
12 2,008
first year update
cmdlawncare
08-12-2014 05:41 PM
08-13-2014 03:29 PM
by Steve
1 435
Hello from Jacksonville,...
JM Lawn Care
08-10-2014 07:15 AM
08-13-2014 07:04 AM
by Sprinkler Buddy
9 562
Hello everyone new to...
maddyandrays
08-11-2014 04:51 PM
08-12-2014 08:58 PM
by Shark1611
2 392
Walk behinds
hpruitcei
08-07-2014 06:28 PM
08-12-2014 02:35 PM
by mattthelawnguy
7 663
New name help
stevef1201
08-10-2014 04:27 PM
08-12-2014 12:03 PM
by Steve
6 539
my little green dilemmas
Lawn Techie
08-03-2014 11:47 AM
08-11-2014 01:20 PM
by Steve
7 638
what the best...
CleanCutsLLC
08-02-2014 01:02 AM
08-11-2014 01:16 PM
by Steve
6 688
Texas lawn care company...
Livingston Lawn Care
07-25-2014 11:29 AM
08-11-2014 01:19 AM
by ExtremeLawncareServices
13 947
Covering all the bases
janslawncare
08-08-2014 10:11 AM
08-08-2014 01:41 PM
by Steve
1 477
New from Florida
ADE
08-06-2014 08:40 PM
08-08-2014 01:32 PM
by Steve
4 544
JOB - Landscape Install...
janslawncare
08-08-2014 10:06 AM
08-08-2014 10:06 AM
by janslawncare
0 437
» Popular Tags
4x4 34'' ads apartment bid apartment lawn care estimate butterfly gardens care charge christmas credit card customers exmark fall ferris financing four wheel drive franchise gopherhaul grass gravely hardscapes health hills holiday how much to charge husqvarna hydraulic invoice kansas city landscape services lawn lawn care lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website managing a lawn care business marketing mechanic monthly mow mowing mulch price new and restored landscapes new buisness new business new mower podcast promotion push versus ride riding mower scag scag v-ride schedule search engine optimization seo small engine repair starting a business starting a lawn care business steve stihl top dresser toro tractor auger trailer mate pro tree care walker wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 11:15 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 11:15 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy