Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

How would you handle a situation?


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 06-13-2006, 11:10 PM
tiedeman
Guest
 
Posts: n/a
Default

I am curious as to how some of you would handle these particular situations:

1. A brand new customer is late paying on their first invoice, but it's an awesome property to do, and you would like to keep the account, but they are past due

2. You have to choose between working a huge commerical maintenance job that is secure for 5 years, vs. working residential work that is year after year

3. You are thinking about expanding into installation, more know that the maintenance side is more secure, yet less profit.

4. Fuel prices are increasing more and more and you promised that you would not increase prices on current contract customers, just new customers. But after reviewing the books from last month, your fuel bills were 50% higher than last year. What to do!?

5. You can keep on advertising, pick up new customers, do estimates, and sometimes do work that you might not want to do. Or you have the option of just keeping your current base of customers going into 2007, and not advertise at all, which in turn could save you approx 15% of your expense budget.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 06-14-2006, 02:05 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,540
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by [b
Quote[/b] ]1. A brand new customer is late paying on their first invoice, but it's an awesome property to do, and you would like to keep the account, but they are past due
That is a good question. I would tend to say stick with your normal company policy on this or you might get burned. However I could understand if you gave them a bit of a break because you want to service this property.

Quote:
Originally Posted by [b
Quote[/b] ]2. You have to choose between working a huge commerical maintenance job that is secure for 5 years, vs. working residential work that is year after year
When you say a job do you mean as an employee or do you mean your company would service them?

Quote:
Originally Posted by [b
Quote[/b] ]3. You are thinking about expanding into installation, more know that the maintenance side is more secure, yet less profit.
I think it's good to experiment and explore different avenues. You won't know for sure what will best work for you unless you try.

Quote:
Originally Posted by [b
Quote[/b] ]4. Fuel prices are increasing more and more and you promised that you would not increase prices on current contract customers, just new customers. But after reviewing the books from last month, your fuel bills were 50% higher than last year. What to do!?
If this is a make or break issue for your company, I would have to renegotiate the prices. You need to profit from your time.

Can you raise your prices for new customers in order to cover these expenses and still be competitive in your area?

Quote:
Originally Posted by [b
Quote[/b] ]5. You can keep on advertising, pick up new customers, do estimates, and sometimes do work that you might not want to do. Or you have the option of just keeping your current base of customers going into 2007, and not advertise at all, which in turn could save you approx 15% of your expense budget.
My view is to always push forwards. It's been my experience nothing stays stasis, things either are in a state of growth or decline.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 06-14-2006, 12:48 PM
tiedeman
Guest
 
Posts: n/a
Default

good answers. Keep the answers guys.

In regards to question 2: It would be to still have you as a company maintain a huge commerical account (lawn maintenance, landscaping maintenance, etc) not an employee of the company.
Reply With Quote
  #4  
Old 06-14-2006, 04:03 PM
kc2006 kc2006 is offline
Members
 
Join Date: Apr 2005
Posts: 424
Rep Power: 10
kc2006
Default

1. I'd confront them, find out if everything is ok or if they didn't get the invoice and let them know it is due. I don't know how your contracts are, but mine is 10 days after due date I stop service and send notice, then it's to the court. Normally, a phone call resolves it for me.

2. If you mean get rid of all your other accounts and just maintain this one large property as in it will fill up a full week schedule. You have to think ahead of the 5 years, what will happen when it's up for bids and someone gets it? Then your starting all over again. I don't like to put all my eggs in one basket.

3. Again not having all eggs in one basket, do some of both. Have maybe 4 days of mowing and 1-2 days of landscaping. I know around here the market just wouldn't be able support a 100% landscape install company unless you have the number one recognized name in the area. The best split I'd like to come up with is 4 days maybe 4.5 days of mowing and then one day a week of landscaping.

4. I'm sure you've thought of every way possible to be more fuel effiecent. Right now I'm doing pretty good, of my gross income, fuel is taking up 13%, I've heard of some guys saying their fuel expense is nearly 30% of their gross income. I would look at your least profitable accounts, or ones that you really don't want and talk with them first, if you lose them, no biggie. You don't want to go to your best accounts and risk losing them. Right now everyone I added this year is based on higher fuel prices so I'm safe, ones from last year are 50/50. I have some that are priced high and will be safe with even higher fuel prices, but a few are boarderline and will be raised or cut if fuel goes up.

5. I would probably keep advertising. I however wouldn't do work I don't want to. What if you can add some very profitable accounts and allow yourself to get rid of your lesser profitable accounts? Or just set yourself up for more income? We're starting to see drought here in ohio, accounts that aren't fertilized are slowing down bad and it's getting me worried. I'm going to keep on advertising to try and pick more work up. 15% for >15% more in revenue is a good trade if it works.
__________________
\"Every strike brings me closer to the next home run\"
Reply With Quote
  #5  
Old 06-14-2006, 08:01 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,540
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Originally Posted by [b
Quote[/b] ]2. You have to choose between working a huge commerical maintenance job that is secure for 5 years, vs. working residential work that is year after year
Is there any reason you can't do both?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 06-14-2006, 08:17 PM
tiedeman
Guest
 
Posts: n/a
Default

Well, lets say that commerical job will be 30-40 hrs of work a week. You can store all of your equipment on site, you never have to travel any place but that site for 5 years straight. The schedule is pretty much open just as long as the lawn is mowed every week, and the beds, shrubs, trees, lawn, etc are maintained in a good order. You are paid basically a flat sum of money each month for 8 months.
Reply With Quote
  #7  
Old 06-14-2006, 09:17 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,540
Rep Power: 10
Steve has disabled reputation
Default

Could you hire an employee to do this?

Would you consider that?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Pavers
crieg122
10-28-2014 02:49 PM
Today 12:49 PM
by Steve
6 263
Client won't pay...
WesleySnips
Yesterday 02:53 PM
Today 12:00 PM
by Steve
6 170
Hi Steve From West...
Mr. Mow
10-21-2014 01:59 PM
Today 11:56 AM
by Steve
5 579
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
Today 09:53 AM
by Max Wagner
30 2,536
Gie-review / What's new...
ExtremeLawncareServices
10-25-2014 09:19 AM
Today 09:30 AM
by ExtremeLawncareServices
7 480
Lawn Care business...
crieg122
10-23-2014 01:23 PM
Today 05:54 AM
by ringahding1
16 747
Business Name
sanchez5
10-28-2014 11:55 PM
Today 05:51 AM
by ringahding1
10 303
"Price...
Mr. Mow
Yesterday 03:21 PM
Today 05:48 AM
by ringahding1
3 153
Help a brother...
tbtigers03
09-28-2014 11:41 AM
Today 05:41 AM
by ringahding1
15 1,951
sod job
SGlawncare
Yesterday 08:21 PM
Yesterday 08:21 PM
by SGlawncare
0 14
Difference between lawn...
sanchez5
10-29-2014 04:20 PM
Yesterday 02:08 PM
by Steve
2 188
My Newest Toy (B.P....
Dan Tanner
10-23-2014 05:50 PM
10-29-2014 12:26 PM
by Steve
6 542
West cost lawn prices
SGlawncare
10-09-2014 09:51 PM
10-28-2014 11:08 PM
by SGlawncare
4 900
Say Hello !!!
Steve
03-19-2007 11:18 AM
10-28-2014 02:51 PM
by Steve
1,193 341,124
Business Cards
crieg122
10-25-2014 12:03 PM
10-28-2014 02:37 PM
by crieg122
4 415
So how do you guys...
Mr. Mow
10-26-2014 07:55 AM
10-28-2014 04:56 AM
by Billy Goat
2 355
Pressure Washing Like a...
TNTurf
08-01-2014 11:47 PM
10-27-2014 10:36 PM
by SGlawncare
12 1,270
new to the forum
madmedic8575
10-24-2014 02:52 PM
10-27-2014 12:14 PM
by Steve
1 375
Dealing With Gas Can...
Mr. Mow
10-21-2014 01:41 PM
10-26-2014 10:59 AM
by stevef1201
13 736
Leaf removal
madmedic8575
10-24-2014 04:14 PM
10-26-2014 07:45 AM
by Mr. Mow
5 503
raking leaves ?
robert8509
10-22-2014 09:19 PM
10-25-2014 12:09 PM
by biglee
10 642
Leaf Box & Loader Set...
ringahding1
10-21-2014 06:20 AM
10-25-2014 11:46 AM
by crieg122
6 634
hey everyone
robert8509
10-22-2014 08:16 PM
10-24-2014 11:07 PM
by robert8509
7 536
12 Years in Business!
Chilehead
10-23-2014 08:07 AM
10-23-2014 11:08 PM
by Chilehead
2 454
Cheapskate Landlord...
Mr. Mow
10-20-2014 06:33 AM
10-23-2014 05:55 PM
by biglee
13 790
Hi from SoCal
Jmoney
10-23-2014 11:29 AM
10-23-2014 12:51 PM
by Steve
1 416
Workmans compensation...
CDLAWNCARE
10-15-2014 08:05 AM
10-23-2014 12:33 PM
by Steve
5 887
Pda
stevef1201
10-18-2014 02:05 PM
10-23-2014 06:12 AM
by ringahding1
4 712
Hello, from TEXAS
sanchez5
10-17-2014 09:56 PM
10-22-2014 01:27 PM
by Steve
6 778
Organic Lawn Care...
NHray
10-17-2014 06:05 PM
10-22-2014 01:23 PM
by Steve
3 741
first year update
cmdlawncare
08-12-2014 05:41 PM
10-22-2014 07:47 AM
by ringahding1
4 1,733
What parts do you carry...
Just for Cuts
10-17-2014 09:08 AM
10-21-2014 01:36 PM
by Mr. Mow
16 1,024
Jungle to Beautiful
stevef1201
10-17-2014 09:54 AM
10-21-2014 01:26 PM
by stevef1201
11 883
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
10-21-2014 01:19 PM
by ExtremeLawncareServices
158 12,007
Sunny Beach Tennis...
SGL1
10-19-2014 11:24 PM
10-21-2014 01:04 PM
by SGL1
4 611
Have you ever had to...
SouthernRootsLawnCare
07-26-2014 02:41 PM
10-20-2014 08:34 PM
by biglee
10 2,210
Look out Bob Villa -...
Mr Dave
09-30-2014 10:06 AM
10-20-2014 05:42 PM
by SGL1
7 1,708
how to fi d commercial...
mchampion319
10-19-2014 09:50 PM
10-20-2014 04:41 PM
by Steve
1 585
Hello From Tennessee
mrmann901
10-17-2014 10:02 PM
10-20-2014 04:24 PM
by Steve
1 651
questions on order to...
jack2048
10-13-2014 11:15 AM
10-20-2014 03:27 PM
by Mr. Mow
15 1,104
This sucks...
Matther777
09-18-2014 04:56 PM
10-20-2014 02:14 PM
by Steve
14 2,643
Cement mixer
KevinsLawns
10-15-2014 08:03 PM
10-20-2014 02:11 PM
by Steve
7 834
Hello ! New guy Rob here
RWorthley1
10-17-2014 04:05 PM
10-20-2014 02:09 PM
by Steve
1 684
Snow Blowing
gwilson98
10-12-2014 02:21 PM
10-17-2014 02:51 PM
by Steve
6 1,032
Spreading Weeds?
WesleySnips
07-27-2014 09:46 PM
10-17-2014 07:49 AM
by SGL1
6 1,326
Grasswhoopins.com Anyone...
GRASS WHOOPINS
06-21-2011 11:38 PM
10-16-2014 01:30 PM
by ExtremeLawncareServices
42 9,740
I Want to buy old...
ExtremeLawncareServices
10-10-2014 10:04 PM
10-15-2014 09:12 PM
by ExtremeLawncareServices
6 1,044
Do you find weed eating...
chuck2s
10-15-2014 02:10 PM
10-15-2014 02:10 PM
by chuck2s
0 765
Incorporating &...
WesleySnips
10-01-2014 09:39 PM
10-15-2014 01:37 PM
by kslawn
20 1,902
Falling into business
stellarmowing
09-28-2014 04:35 PM
10-15-2014 05:57 AM
by ringahding1
8 1,894
» Popular Tags
2wd 4x4 apartment complex auger bark bob villa care charge collections commercial demonstration edging exmark ferris four wheel drive gopherhaul grass gravely hardscapes hills holiday how much to charge how to bid john deere quik trac kawasaki labor cost landscape services lawn lawn care lawn care busines plan lawn care business book lawn care business podcast lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lighting lighting brass outdoor lights managing a lawn care business mowing mulch mulch estimate new buisness past due patio install podcast property management company pto push versus ride redmax scag scripts seo shell sprayer starting a business starting a lawn care business stihl sulky theft top dresser toro toro grand stand trailer mate pro tree turfgrass consulting walk behind walker
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 01:58 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 01:58 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy