Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

How would you handle a situation?


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 06-13-2006, 11:10 PM
tiedeman
Guest
 
Posts: n/a
Default

I am curious as to how some of you would handle these particular situations:

1. A brand new customer is late paying on their first invoice, but it's an awesome property to do, and you would like to keep the account, but they are past due

2. You have to choose between working a huge commerical maintenance job that is secure for 5 years, vs. working residential work that is year after year

3. You are thinking about expanding into installation, more know that the maintenance side is more secure, yet less profit.

4. Fuel prices are increasing more and more and you promised that you would not increase prices on current contract customers, just new customers. But after reviewing the books from last month, your fuel bills were 50% higher than last year. What to do!?

5. You can keep on advertising, pick up new customers, do estimates, and sometimes do work that you might not want to do. Or you have the option of just keeping your current base of customers going into 2007, and not advertise at all, which in turn could save you approx 15% of your expense budget.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 06-14-2006, 02:05 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 38,003
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Quote:
Originally Posted by [b
Quote[/b] ]1. A brand new customer is late paying on their first invoice, but it's an awesome property to do, and you would like to keep the account, but they are past due
That is a good question. I would tend to say stick with your normal company policy on this or you might get burned. However I could understand if you gave them a bit of a break because you want to service this property.

Quote:
Originally Posted by [b
Quote[/b] ]2. You have to choose between working a huge commerical maintenance job that is secure for 5 years, vs. working residential work that is year after year
When you say a job do you mean as an employee or do you mean your company would service them?

Quote:
Originally Posted by [b
Quote[/b] ]3. You are thinking about expanding into installation, more know that the maintenance side is more secure, yet less profit.
I think it's good to experiment and explore different avenues. You won't know for sure what will best work for you unless you try.

Quote:
Originally Posted by [b
Quote[/b] ]4. Fuel prices are increasing more and more and you promised that you would not increase prices on current contract customers, just new customers. But after reviewing the books from last month, your fuel bills were 50% higher than last year. What to do!?
If this is a make or break issue for your company, I would have to renegotiate the prices. You need to profit from your time.

Can you raise your prices for new customers in order to cover these expenses and still be competitive in your area?

Quote:
Originally Posted by [b
Quote[/b] ]5. You can keep on advertising, pick up new customers, do estimates, and sometimes do work that you might not want to do. Or you have the option of just keeping your current base of customers going into 2007, and not advertise at all, which in turn could save you approx 15% of your expense budget.
My view is to always push forwards. It's been my experience nothing stays stasis, things either are in a state of growth or decline.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 06-14-2006, 12:48 PM
tiedeman
Guest
 
Posts: n/a
Default

good answers. Keep the answers guys.

In regards to question 2: It would be to still have you as a company maintain a huge commerical account (lawn maintenance, landscaping maintenance, etc) not an employee of the company.
Reply With Quote
  #4  
Old 06-14-2006, 04:03 PM
kc2006 kc2006 is offline
Members
 
Join Date: Apr 2005
Posts: 424
Rep Power: 12
kc2006
Default

1. I'd confront them, find out if everything is ok or if they didn't get the invoice and let them know it is due. I don't know how your contracts are, but mine is 10 days after due date I stop service and send notice, then it's to the court. Normally, a phone call resolves it for me.

2. If you mean get rid of all your other accounts and just maintain this one large property as in it will fill up a full week schedule. You have to think ahead of the 5 years, what will happen when it's up for bids and someone gets it? Then your starting all over again. I don't like to put all my eggs in one basket.

3. Again not having all eggs in one basket, do some of both. Have maybe 4 days of mowing and 1-2 days of landscaping. I know around here the market just wouldn't be able support a 100% landscape install company unless you have the number one recognized name in the area. The best split I'd like to come up with is 4 days maybe 4.5 days of mowing and then one day a week of landscaping.

4. I'm sure you've thought of every way possible to be more fuel effiecent. Right now I'm doing pretty good, of my gross income, fuel is taking up 13%, I've heard of some guys saying their fuel expense is nearly 30% of their gross income. I would look at your least profitable accounts, or ones that you really don't want and talk with them first, if you lose them, no biggie. You don't want to go to your best accounts and risk losing them. Right now everyone I added this year is based on higher fuel prices so I'm safe, ones from last year are 50/50. I have some that are priced high and will be safe with even higher fuel prices, but a few are boarderline and will be raised or cut if fuel goes up.

5. I would probably keep advertising. I however wouldn't do work I don't want to. What if you can add some very profitable accounts and allow yourself to get rid of your lesser profitable accounts? Or just set yourself up for more income? We're starting to see drought here in ohio, accounts that aren't fertilized are slowing down bad and it's getting me worried. I'm going to keep on advertising to try and pick more work up. 15% for >15% more in revenue is a good trade if it works.
__________________
\"Every strike brings me closer to the next home run\"
Reply With Quote
  #5  
Old 06-14-2006, 08:01 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 38,003
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Originally Posted by [b
Quote[/b] ]2. You have to choose between working a huge commerical maintenance job that is secure for 5 years, vs. working residential work that is year after year
Is there any reason you can't do both?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #6  
Old 06-14-2006, 08:17 PM
tiedeman
Guest
 
Posts: n/a
Default

Well, lets say that commerical job will be 30-40 hrs of work a week. You can store all of your equipment on site, you never have to travel any place but that site for 5 years straight. The schedule is pretty much open just as long as the lawn is mowed every week, and the beds, shrubs, trees, lawn, etc are maintained in a good order. You are paid basically a flat sum of money each month for 8 months.
Reply With Quote
  #7  
Old 06-14-2006, 09:17 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 38,003
Rep Power: 10
Steve has disabled reputation
Default

Could you hire an employee to do this?

Would you consider that?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
DIY Sprayer
acrajchel
Today 09:13 AM
Today 09:13 AM
by acrajchel
0 8
Hello Everyone
JohnsLawnCare
06-22-2016 11:14 AM
Today 04:42 AM
by JohnsLawnCare
14 525
How much to charge for...
jymie
03-31-2013 05:59 PM
Yesterday 02:08 PM
by Lori22
22 5,922
Hi from Long Island NY
Lori22
07-18-2016 02:01 PM
Yesterday 01:50 PM
by Lori22
9 172
New Business Owner
danesdanglas87
07-20-2016 12:31 PM
07-21-2016 05:04 PM
by Steve
2 96
Hi! I'm Tony from Tampa
Lawnline
07-12-2016 06:47 PM
07-19-2016 04:45 PM
by Steve
5 614
Question about...
Bradcook21
07-18-2016 05:22 PM
07-19-2016 04:38 PM
by Steve
2 106
Hello from Watertown New...
lawnmanrick81
07-19-2016 03:57 PM
07-19-2016 04:11 PM
by Steve
1 59
Gutter Cleaning Tool
DanielThomas
07-18-2016 08:23 AM
07-18-2016 04:36 PM
by Steve
1 90
Starting on a lawn care...
Coco3465
07-16-2016 11:26 AM
07-17-2016 09:20 AM
by Steve
1 117
Aspiring Company Owner
TJ136
07-12-2016 05:12 AM
07-15-2016 02:52 PM
by SC93
6 216
Hi Everyone
JavelinaLawn
07-10-2016 07:29 PM
07-13-2016 02:01 PM
by Chilehead
5 750
Review of our lawn care...
Lawnline
07-12-2016 06:40 PM
07-12-2016 06:40 PM
by Lawnline
0 389
Custom Canopies
JohnsLawnCare
07-12-2016 08:38 AM
07-12-2016 04:14 PM
by Steve
1 264
Spot checked by...
Just for Cuts
06-28-2016 02:34 PM
07-11-2016 03:53 PM
by Steve
4 283
John Deere JS40 issues
Mr. Mow
07-06-2016 01:28 PM
07-11-2016 03:52 PM
by Steve
3 209
Start My Own Business?
mowandblow1980
01-12-2016 07:43 PM
07-11-2016 11:18 AM
by DanielThomas
15 1,753
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
07-11-2016 09:11 AM
by Chilehead
9 3,293
Firefighter gone Lawn...
Firehouselawn@hotmail.com
03-10-2016 04:50 PM
07-07-2016 05:07 PM
by Steve
11 10,535
I need some business...
Firehouselawn@hotmail.com
07-06-2016 05:42 AM
07-07-2016 05:00 PM
by Steve
4 251
Business Overload
Chilehead
05-06-2016 09:27 PM
07-07-2016 04:53 PM
by Steve
24 1,257
Chemical Applications
acrajchel
06-24-2016 06:44 PM
07-05-2016 12:38 PM
by Chilehead
6 368
Is it too late?
Cpadgett
05-28-2016 09:10 AM
07-05-2016 11:54 AM
by Steve
14 871
3 Applications or 5...
stansg1fresh
02-18-2013 12:02 PM
07-04-2016 09:19 AM
by LawnPerfection
9 1,700
Best Push Mower You Have...
markty
05-14-2016 03:46 PM
07-02-2016 03:41 AM
by markty
27 1,925
Great Arborist Ladder
SGL1
06-04-2016 09:56 AM
06-28-2016 08:04 PM
by mowandblow1980
11 688
Newbie
Jhoell
06-25-2016 03:28 AM
06-28-2016 02:11 PM
by Chilehead
2 264
Say Hello !!!
Steve
03-19-2007 11:18 AM
06-28-2016 11:02 AM
by Brownieboy
1,253 440,265
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:09 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:09 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy