Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Worst way to get a new contract??


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 01-07-2010, 07:37 PM
fieroboi's Avatar
fieroboi fieroboi is offline
Senior Member
 
Join Date: Apr 2009
Location: Camrose, Alberta, Canada
Posts: 142
Rep Power: 6
fieroboi is on a distinguished road
Default Worst way to get a new contract??

What is the worst way you have ever got a new contract?

I got a new client here the other day. They contacted me over a month ago and asked if I could take care of their property while they were on vacation. I was pleased to pick up the extra couple of weeks as it was across the street from another client. While they were on vacation in Mexico, the husband passed away. So as a result I got a new contract as the wife is unable to look after the property. Got me wondering what is the worse way to gain a new client????

Lloyd
Blue's YardFX
Camrose, AB
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 01-07-2010, 08:04 PM
clean_cut clean_cut is offline
Junior Member
 
Join Date: Jan 2010
Location: North Carolina
Posts: 7
Rep Power: 5
clean_cut is on a distinguished road
Default

Lawn care business tipsLawn Care Business Book
Almost the first thing happened to me. I was watering plants for a neighbor down the street while they were on vacation for around a week. A few months later the woman called to have the leaves cleaned, and the yard mowed, that day we found out that her husband passed away and could no longer do it.
Reply With Quote
  #3  
Old 01-07-2010, 09:44 PM
Nandoboom Nandoboom is offline
Junior Member
 
Join Date: Oct 2008
Posts: 16
Rep Power: 6
Nandoboom is on a distinguished road
Default

WOW!
thats just sad. wat a coincidence!

Did you gave her a break for her loss? like say $5 off or something? extra work with no charge?
I know is a brand new client, but with a little apreciation you can lock her for a long time.

I would, just to feel that im helping in hard times.
Reply With Quote
  #4  
Old 01-08-2010, 11:08 AM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: Switzerland, Grindelwald
Age: 73
Posts: 4,475
Rep Power: 10
CHEESE2009 is on a distinguished road
Default

That's rough.

It sucks that it happens. I'd be so hurt to see one of my customers pass on especially after the bond I build with them.

I sometimes feel important as a person when dealing with certain customers. I have an elderly couple who always like to check up on me to see how I'm doing & what I'm up to over the phone.

Every time I go to maintenance their lawn it's impossible for me not to love these people, the two of them always come out to say hi & compliment my work & share their updates. They always stay outside until I drive off & they stand their waving goodbye, then they hold each others hands & walk back indoors.

I wish I could just be their friend & never have to charge them, if I could I would. They even asked me for my assistants phone number so they could wish her the best of luck with her goals that she had mentioned to them.

I wish I was rich, so I could give customers like this some sort of prize every season for being who they are. I'm always trying to think of something.

The thing that kills ME, is the fact the only reason they had to hire me was because the husband is getting more sick day by day. I hate it!!!!

I feel like a jerk in a way? It's strange.
Reply With Quote
  #5  
Old 01-08-2010, 01:44 PM
The Cleaning Doctor's Avatar
The Cleaning Doctor The Cleaning Doctor is offline
Senior Member
 
Join Date: Nov 2009
Location: Helena, MT
Posts: 927
Rep Power: 5
The Cleaning Doctor is on a distinguished road
Default

anonymous Santa.... Give then $100 next year for Christmas..... Don't let them know it was you.
__________________
Pat
Reply With Quote
  #6  
Old 01-09-2010, 12:57 PM
fieroboi's Avatar
fieroboi fieroboi is offline
Senior Member
 
Join Date: Apr 2009
Location: Camrose, Alberta, Canada
Posts: 142
Rep Power: 6
fieroboi is on a distinguished road
Default

I know what you mean, Scott. I have a few customers like that as well. Many I will knock on the door of, if I haven't seen them in a couple visits, just to make sure they are ok! There are so many seniors out there, that are isolated because family lives so far away, or they have been abandoned by friends and family.

I did give this client a discount due to the circumstances of her husbands death. She seems like such a sweet lady, I am sure it will be a pleasure looking after her lawn and snow removal needs.

Lloyd
Blue's YardFX
Camrose, AB
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Worst T.V. ads lawncrafter56 General Talk 4 11-30-2009 08:15 PM
Worst Day Ever CHEESE2009 General Talk 8 11-09-2009 09:05 AM
My worst critic ... mark123 General Business Discussions 14 07-03-2009 07:33 PM
What's the best? What's the worst? CHEESE2009 General Talk 2 05-19-2009 04:27 PM
What was the worst job you ever had? Ground Trades Xchange General Talk 3 12-16-2004 07:59 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
New from Texas
Livingston Lawn Care
Yesterday 11:17 AM
Today 08:10 AM
by Livingston Lawn Care
2 73
Texas lawn care company...
Livingston Lawn Care
Yesterday 11:29 AM
Today 07:34 AM
by Livingston Lawn Care
4 81
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
Today 12:20 AM
by ExtremeLawncareServices
78 4,446
Left handed edging with...
SGL1
07-23-2014 08:59 PM
Yesterday 10:56 PM
by SGL1
10 190
new trailer help
mattthelawnguy
07-11-2014 08:21 PM
Yesterday 06:31 PM
by mattthelawnguy
13 439
Echo Edger 'Neutral'
WesleySnips
Yesterday 05:28 PM
Yesterday 05:58 PM
by Just for Cuts
1 51
Single tree, mow customer
WesleySnips
06-27-2014 10:12 AM
Yesterday 05:43 PM
by WesleySnips
13 557
You know it;s gonna be a...
stevef1201
Yesterday 08:50 AM
Yesterday 01:34 PM
by Steve
1 67
Customer letters
kslawn
07-23-2014 06:17 AM
Yesterday 01:20 PM
by Steve
5 155
Got my first lawn job...
SGL1
06-11-2014 09:19 PM
07-24-2014 07:09 PM
by SGL1
29 1,214
Need help determining...
Jbss861
07-20-2014 02:33 PM
07-24-2014 01:11 PM
by Steve
13 343
Should I ?
googus
07-22-2014 04:06 PM
07-24-2014 12:10 PM
by Steve
4 182
My First Apartment...
SSLCtn
05-26-2014 10:17 PM
07-24-2014 06:46 AM
by kslawn
15 883
Crop Rotation Techniques...
eastsidelandcare
07-17-2014 03:47 PM
07-24-2014 06:38 AM
by kslawn
3 194
Selling lawns like...
eastsidelandcare
07-17-2014 03:51 PM
07-24-2014 06:28 AM
by kslawn
3 238
Scag new "Eliminator"......
ExtremeLawncareServices
07-20-2014 10:45 AM
07-23-2014 05:37 PM
by Just for Cuts
9 268
need professional advice...
Fiddlers_green
07-20-2014 07:21 PM
07-23-2014 12:42 PM
by Steve
3 177
new to me box truck
jrayb39667
03-06-2014 10:20 PM
07-23-2014 12:40 PM
by Steve
15 1,372
Lawn Service back in...
LawnCareMan280
07-18-2014 09:00 PM
07-23-2014 11:48 AM
by Steve
4 217
Overspray?
stevef1201
07-21-2014 04:20 PM
07-23-2014 11:39 AM
by Steve
3 121
Hello Everyone! Newbie...
SLKlawn
07-17-2014 06:22 PM
07-22-2014 01:53 PM
by Steve
6 260
Proper height for lawn
rob lederhilger
05-26-2014 08:01 AM
07-21-2014 02:53 PM
by LawnDoctor
9 649
Blade sharpener
Just for Cuts
07-04-2014 12:31 PM
07-21-2014 01:48 PM
by Steve
9 487
What's my business worth?
Chaz
07-16-2014 01:35 PM
07-21-2014 01:45 PM
by Steve
4 270
1.5 Acre Jungle
WesleySnips
07-15-2014 05:57 PM
07-20-2014 11:31 AM
by ExtremeLawncareServices
21 578
Gopher schedule software
Ray
07-18-2014 04:13 PM
07-18-2014 04:13 PM
by Ray
0 156
2006 Chevy fuel pump...
KevinsLawns
07-17-2014 08:39 PM
07-18-2014 11:51 AM
by Steve
1 161
Halfway point of year!
Steve
07-01-2014 12:08 PM
07-18-2014 11:38 AM
by Steve
14 710
I got told to leave and...
gwilson98
06-16-2014 02:07 PM
07-17-2014 11:43 AM
by Steve
16 1,024
Hey guys this is the...
prmenter@gmail.com
07-07-2014 08:23 PM
07-16-2014 08:10 PM
by ExtremeLawncareServices
28 747
Mowing the hills
prmenter@gmail.com
07-08-2014 12:22 PM
07-16-2014 05:00 PM
by Just for Cuts
18 686
Say Hello !!!
Steve
03-19-2007 11:18 AM
07-15-2014 05:38 PM
by icon2000
1,184 319,226
need some help geting...
dalvan0
07-13-2014 09:28 PM
07-15-2014 11:56 AM
by Steve
5 256
Classified Ad Template...
bcfb
06-05-2013 02:40 AM
07-15-2014 11:16 AM
by Steve
15 3,700
Husqvarna pz 60
CDLAWNCARE
07-06-2014 06:50 PM
07-15-2014 08:53 AM
by kslawn
10 443
Lowballers
Chaz
07-11-2014 03:55 PM
07-14-2014 12:27 PM
by Steve
5 363
My new side job
Sprinkler Buddy
05-10-2014 05:23 AM
07-14-2014 12:15 PM
by Steve
10 820
Illegal spraying
GoGreenerKS
07-04-2014 09:11 AM
07-13-2014 10:36 PM
by GoGreenerKS
10 551
New Mower and Trailer
Chaz
06-25-2014 12:04 PM
07-13-2014 06:25 PM
by SGL1
7 556
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
07-12-2014 07:36 PM
by SGL1
21 1,875
Fuel and fuel additives
SGL1
07-06-2014 10:23 AM
07-11-2014 07:53 PM
by SGL1
15 538
Questions for a patchy...
jumcgee
07-09-2014 08:42 AM
07-11-2014 12:34 PM
by Steve
1 209
toro proline blades wont...
boog
06-25-2014 06:26 PM
07-11-2014 05:28 AM
by kslawn
18 642
Contents of Marketing to...
prmenter@gmail.com
07-09-2014 05:25 PM
07-10-2014 03:23 PM
by Steve
3 303
Shindaiwa
CLB454
05-13-2014 09:04 PM
07-10-2014 03:04 PM
by Steve
14 786
Starting New in FL
mmcuttrim
08-06-2010 09:22 AM
07-10-2014 02:44 PM
by Steve
48 11,272
Bid help 45 on acre...
Priggan
06-26-2014 12:56 PM
07-09-2014 08:38 AM
by kslawn
7 521
need help bidding fence...
veteranslawncaresystems
07-03-2014 10:33 AM
07-08-2014 12:00 PM
by Steve
5 384
Trimmer or Knife?
gwilson98
07-04-2014 09:56 PM
07-07-2014 02:41 PM
by Steve
6 351
Started a New Solar Lawn...
Solar Lawn Care
06-08-2013 01:40 AM
07-07-2014 01:55 PM
by Steve
37 7,424
» Popular Tags
2wd 4x4 ads birdscaping care charge collections subcontractor commercial craigslist credit card processing customers ecosymbiosis employee problems exmark ferris four wheel drive gopherhaul grass gravely holiday honda how much to charge how to bid hydraulic installation invoice kawasaki labor cost late lawn lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website lawn service leaf cleanup leaf removal lesco marketing mowing mulch estimate native plants new buisness office management online classifieds podcast rotating scag scag v-ride search engine optimization season seo sprayer starting a business steep lawns stihl theft of services tips toro tractor auger trailer mate pro truck new used landscape upsell walk behind walker winter money making ideas won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:50 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:50 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy