Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Competition Folds


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #11  
Old 12-24-2009, 07:47 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,688
Rep Power: 10
Steve has disabled reputation
Default

I think all too often though this is over looked by the new lawn care business owner. When you are just getting started, you figure you would rather be working than not working, so as long as you are working, it's like money in the bank. But it is so very important to remember it is not.

Only money in the bank is money in the bank. When you do work for someone and they don't pay you right away, it becomes a burden. You then have to spend considerable energy tracking these customers down to get paid. Sometimes you never see payment from them at all.

The way you choose to handle getting paid from your customers can make the difference between your business becoming successful and it sinking.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #12  
Old 12-24-2009, 07:54 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Lawn care business tipsLawn Care Business Book
Thanks Steve, this is also a good measurement of what you can expect when the money is due, I had a couple of prospects that when I asked for a credit card or to leave a cheque for example under their green bin, if they flintch or balk, I walk, no exceptions. I have learned over the years to read body language if I even get a hint there will be an issue, it will either be payment in advance or I will move on, I can't afford to run this equipment and work for free.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #13  
Old 12-24-2009, 08:34 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,688
Rep Power: 10
Steve has disabled reputation
Default

For the new start up lawn care businesses, which way do you feel it is best for them to go about billing for lawn care?

Should they do something similar to what we are talking about here for snow plowing?

Should they pay per cut, maybe with a credit card? Should they prepay for the upcoming month of mowing or what do you feel is best?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #14  
Old 12-24-2009, 01:17 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
For the new start up lawn care businesses, which way do you feel it is best for them to go about billing for lawn care?

Should they do something similar to what we are talking about here for snow plowing?

Should they pay per cut, maybe with a credit card? Should they prepay for the upcoming month of mowing or what do you feel is best?
Expectations is a two way street, our clients tell us what they want and expect, I tell them what we can do and what we expect on payment, cheque when we are done, prepay by month on lawn care if you wish or credit card. Never had one issue this summer even taking cheques that were sometimes very large and I was a bit concerned.

Never be afraid to ask for your money, some clients can read us also and some have the attitude if they can take advantage or squeeze you they probably will, stand tall and firm, there is nothing wrong with asking for your money.

Receivables should never be over 30 days unless it's a government contract, yes those can take 90 due to their process but in this case I simply charge interest after 30 days and I get it, if the company has an issue, then hire someone else, I have only had to walk from two jobs this summer.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #15  
Old 12-26-2009, 09:18 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,688
Rep Power: 10
Steve has disabled reputation
Default

I don't know why this is something so many newer businesses miss, it might have to do with a lack of confidence that they can command such terms. Or maybe they feel that they would rather be working today and worry about getting paid tomorrow. But this has got to be one of the biggest new business killers out there.

Tracking down customers for payment will drain you of every ounce of interest you ever had in your business.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #16  
Old 12-26-2009, 01:18 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

We might be a service industry but go get your vehicle fixed, maybe the furnace in your house, washer, what about gas, groceries, insurance, try to tell these companies you can't pay for 60 or 90 days and see what happens, we have to stick by the same terms, IMHO.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #17  
Old 12-26-2009, 02:16 PM
SuperiorPower
Guest
 
Posts: n/a
Default

This is a very interesting topic. I think part of my problem is that sometimes we tend to think that asking to get paid is a "dirty topic". Yet, when you are on the other side of the counter or mower (so to speak) you wold not think anything about it if the person were to ask you about payment. The consumer expects to have to pay for the service they are receiving. If they don't they don't need the service. Plain and simple.

Oddly enough, one of my worst paying customers is my next door neighbor. He owes me $35 and has for several months. I seldom see him now, but I used to see him all the time before.... Go figure. He is a cheap skate to begin with so I figure if he stays away I can deal with that. If he comes by and wants something I will flat out tell him I need the money from last time before we even look at anything else. And from here on out, its pay up front BEFORE I release the equipment. PERIOD.

With that said, I know this same customer is going to want to buy a used push mower this spring. No problem, I have several on hand but I will need my money before hand....
Reply With Quote
  #18  
Old 12-27-2009, 09:16 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,688
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Oddly enough, one of my worst paying customers is my next door neighbor. He owes me $35 and has for several months.
This is a great example, can you tell us how he ended up owing you the $35? Do you think this problem just comes down to the way small businesses are operated or is this more an issue of customers feel they can take advantage of a small business owner, or in this case a neighbor who is a small business owner.

Is this a two way street or can one side clamp down and solve the problem?

The other thing I wonder is, does small business exist because they offer a flexibility in payment or is this not important at all for it to function?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #19  
Old 12-27-2009, 02:45 PM
SuperiorPower
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by Steve View Post
This is a great example, can you tell us how he ended up owing you the $35? Do you think this problem just comes down to the way small businesses are operated or is this more an issue of customers feel they can take advantage of a small business owner, or in this case a neighbor who is a small business owner.

Is this a two way street or can one side clamp down and solve the problem?

The other thing I wonder is, does small business exist because they offer a flexibility in payment or is this not important at all for it to function?
The way this happened is he needed the mower, but did not have the money. He said, I'll pay you next week. blah, blah, blah. The reason he thinks he can get away with it is because we are "friends". I think this week I will go over and tell him I need to get paid. I like the guy, like them as neighbors. They watch my place while I am gone. I don't think he is trying to get away with never paying, but simply he may be having a hard time.

I think small business can exist because they tend to still be "human". They still have that human feel to them. Because of that, we tend to feel sorry for people and give them a break or whatever it may be. I am not against giving people a break, if they deserve. I personally give my pastor a break on everything. To me, that is something that is directly between me and my pastor.
Reply With Quote
  #20  
Old 12-28-2009, 10:36 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 36,688
Rep Power: 10
Steve has disabled reputation
Default

But it is fascinating how it all goes. Somewhere there has to be a happy median. I wish there was some kind of rule of thumb for this, like don't ever have more than X% of your income floating around out there uncollected in your accounts receivable.
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
The competition!!! bnclawncare General Talk 10 03-14-2009 03:09 PM
RAINBIRD's $10,000 competition Steve Tree Care, Irrigation, Landscaping, Hardscapes 0 04-09-2008 06:59 PM
Respect Competition tiedeman Lawn Maintenance / Lawn Renovation 2 03-08-2007 03:05 PM
More competition? Steve General Business Discussions 3 01-23-2007 12:39 PM
non-competition agreements All County Lawns General Business Discussions 2 07-24-2003 12:48 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
what do you "love" to...
calebmoss
07-06-2011 10:05 PM
Today 12:52 AM
by rmccutchan
31 8,997
I'm BACK!
SuperiorPower
12-16-2014 11:08 PM
Yesterday 11:33 PM
by SuperiorPower
7 231
Stander Vs. Zt
totalscape
Yesterday 07:57 PM
Yesterday 07:57 PM
by totalscape
0 28
These are the days on...
ExtremeLawncareServices
03-22-2014 10:12 AM
12-19-2014 09:45 PM
by ExtremeLawncareServices
189 16,673
Georgia Boys!
Chilehead
12-18-2014 10:23 PM
12-19-2014 09:36 PM
by Chilehead
2 101
Employee job training...
brookline
12-15-2014 08:15 PM
12-19-2014 07:48 PM
by SuperiorPower
9 327
Hello from Md
homey
12-17-2014 06:55 PM
12-19-2014 06:00 PM
by homey
5 184
Repair or replace the...
lxarth
12-17-2014 05:07 PM
12-19-2014 05:44 PM
by stevef1201
7 227
Has Obamacare helped or...
Steve
12-18-2014 04:37 PM
12-19-2014 05:43 PM
by stevef1201
3 129
What Fertilizer to Use?
acrajchel
04-07-2014 02:56 PM
12-17-2014 01:11 PM
by Steve
23 2,993
Grass hopper mower
ExtremeLawncareServices
12-05-2013 09:51 AM
12-17-2014 09:40 AM
by SuperiorPower
34 6,145
Peco Bagger
AGPS
11-18-2014 02:20 PM
12-17-2014 09:13 AM
by SuperiorPower
15 1,341
New to Gopher Haul-from...
323k13l
12-12-2014 10:34 PM
12-15-2014 02:58 PM
by Steve
3 307
hi
creteland
12-12-2014 09:06 AM
12-15-2014 01:45 PM
by Steve
5 303
New addition to my small...
googus
12-12-2014 07:36 PM
12-15-2014 07:47 AM
by googus
4 378
Ferris IS700Z
rmccutchan
12-14-2014 01:10 AM
12-14-2014 11:41 PM
by rmccutchan
4 279
Charge what the market...
Billy Goat
12-09-2014 12:39 PM
12-14-2014 06:39 PM
by biglee
20 827
Hi from IL
steveinil
11-25-2014 02:07 PM
12-12-2014 07:18 AM
by steveinil
4 822
Utility Company Right of...
eastsidelandcare
12-11-2014 04:54 PM
12-11-2014 04:54 PM
by eastsidelandcare
0 291
leaf removal
Double J LLC
10-03-2014 05:24 PM
12-11-2014 04:50 PM
by eastsidelandcare
33 4,105
suggestions on full lawn...
Brian3137
12-10-2014 07:18 PM
12-11-2014 03:41 PM
by Steve
6 403
new to me box truck
jrayb39667
03-06-2014 11:20 PM
12-11-2014 09:43 AM
by Sprinkler Buddy
18 3,396
Hello from SW FL!!
5StarLawnscaping
12-05-2014 02:35 PM
12-10-2014 02:45 PM
by WesleySnips
7 646
Echo pb200 blower fuel...
googus
12-06-2014 09:03 PM
12-09-2014 06:35 PM
by Steve
3 497
Facebook
element009
03-23-2011 09:36 AM
12-09-2014 06:24 PM
by Steve
36 9,826
Are you prepared for the...
Steve
12-02-2014 04:13 PM
12-09-2014 06:22 PM
by Steve
7 918
Email Address Name
Just Cuts
12-07-2014 09:49 PM
12-08-2014 03:15 PM
by Steve
3 442
Inspection form
stevef1201
12-07-2014 10:38 AM
12-08-2014 03:10 PM
by Steve
1 443
Truck, Trailer,...
hawthornelawncare
12-23-2011 01:01 AM
12-08-2014 12:37 PM
by jrs.landscaping
108 34,224
Back Pack Blower
Ian Lovejoy
11-09-2014 08:41 AM
12-07-2014 06:35 PM
by stevef1201
24 1,729
Innovation by mandate
bayoubandit
11-29-2014 01:33 PM
12-06-2014 03:27 PM
by SGL1
12 989
Trying something new,...
ExtremeLawncareServices
09-21-2014 10:07 PM
12-05-2014 11:06 AM
by Steve
9 2,282
Good help is hard to find
Hanks Lawn Care Services
11-19-2014 03:27 PM
12-04-2014 01:32 PM
by stevef1201
15 1,470
How many hours is too...
Just Cuts
12-04-2014 09:00 AM
12-04-2014 01:02 PM
by Just for Cuts
6 620
Does this sound like a...
googus
12-03-2014 07:47 AM
12-04-2014 12:37 PM
by Steve
5 703
New website
Chilehead
11-20-2014 04:39 PM
12-04-2014 12:27 PM
by Steve
14 1,241
New website
SGL1
12-02-2014 10:55 PM
12-03-2014 11:17 PM
by BLC7
19 872
Websites, how long...
Dan Tanner
03-09-2014 08:29 AM
12-03-2014 11:12 PM
by SGL1
21 3,256
I Want to buy old...
ExtremeLawncareServices
10-10-2014 11:04 PM
12-03-2014 10:36 PM
by ExtremeLawncareServices
8 1,887
GPS trackers for...
Billy Goat
12-02-2014 06:09 PM
12-03-2014 07:17 PM
by Steve
8 722
My site is on fronts page
tbtigers03
11-14-2014 05:58 PM
12-03-2014 06:31 PM
by SGL1
17 1,469
Hiring Subs over Temps
Billy Goat
12-02-2014 06:26 AM
12-03-2014 01:24 PM
by Steve
3 654
Thanksgiving cards
Steve
11-10-2008 11:57 AM
12-02-2014 11:11 PM
by SGL1
11 9,543
New parking area
ExtremeLawncareServices
11-07-2014 09:47 PM
12-02-2014 02:17 PM
by jrs.landscaping
12 1,496
Pressure Washing...
WesleySnips
07-31-2014 07:13 PM
12-02-2014 08:47 AM
by SGL1
6 1,519
old contracts
bayoubandit
11-29-2014 11:10 AM
12-01-2014 11:20 AM
by Steve
3 722
Hi to you NOTHERNERS
stevef1201
11-11-2014 05:56 PM
12-01-2014 10:54 AM
by Steve
9 1,290
Lawn care truck
Steve
10-10-2009 03:40 AM
12-01-2014 10:45 AM
by Steve
32 15,202
Intuit Quickbooks...
CDLAWNCARE
11-30-2014 10:19 AM
11-30-2014 10:19 AM
by CDLAWNCARE
0 627
Say Hello !!!
Steve
03-19-2007 12:18 PM
11-28-2014 01:36 PM
by Just Cuts
1,196 355,929
» Popular Tags
4wd apartment bid apartment lawn care estimate applying bid bob villa bush care commercial decorating deliquentaccounts demonstration ditches edging employee problems ferris first truck four wheel drive gopherhaul grass hardscapes hills hiring how much to charge how to hydraulic installation introduction landscape services lawn lawn care lawn care busines plan lawn care business lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care seo lawn care website lawn care website seo managing a lawn care business mulch mulch price past due patio install per hour charge podcast profit on employee reo scag v-ride scripts shell snow snow plowing sprayer starting a business starting a lawn care business start up lawn care business steve sulky toro tractor auger trailer mate pro tree truck new used landscape turfgrass consulting up sell employee walk behind won't return wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 05:18 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 05:18 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy