Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

11 Sources of free or low cost training


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 12-12-2009, 02:15 PM
SuperiorPower
Guest
 
Posts: n/a
Default 11 Sources of free or low cost training

I found this article and thought you guys may be interested in the contents.

Read the article here: http://www.openforum.com/idea-hub/to...ng-julie-rains
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 12-12-2009, 04:24 PM
swstout's Avatar
swstout swstout is offline
Steve
 
Join Date: Jan 2009
Location: Canastota, NY
Age: 66
Posts: 1,082
Rep Power: 8
swstout is on a distinguished road
Default Employees

Lawn care business tipsLawn Care Business Book
I am a big proponent learning from your employees. A while back (about 35 years), I worked for the Overhead Door Company as Quality Supervisor. We had many complaints of our steel commercial doors with porthole windows leaking. After about 2 months of researching the processes, we found that not one door manufactured on the night shift leaked.
 
So for the next week we (myself and the head engineer) were going to work the 3rd shift. The man assembling the doors on that shift was Bob Dumond (some people you never forget). The engineer after watching him for about 30 minutes stopped him from working and scolded him for not following the written procedure. He looked at the engineer (who's name I can't remember) and said, "If I follower those instructions, the doors would leak like sieves!" That engineer was the one who wrote the procedure!
 
While still in high school, I worked at a Tupperware plant my 10th and 11 years. My next door neighbors were Art and Alice Herrington (91 and 86 respectively) The both worked at Tupperware every Friday. Tupperware hired many older people like that and I wondered why. All they did was walk around and tested the various products. When I asked my supervisor why, he said the company wants to see how older people who invariably have arthritis and other "disabilities" to see how to better make products to be used by people like them". It's not learning from their employees but it was suggested by one.
These and other similar events shaped my outlook and gave me a different perspective of where improvements can be developed.

Steve
__________________


Reply With Quote
  #3  
Old 12-12-2009, 06:19 PM
SuperiorPower
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by swstout View Post
While still in high school, I worked at a Tupperware plant my 10th and 11 years. My next door neighbors were Art and Alice Herrington (91 and 86 respectively) The both worked at Tupperware every Friday. Tupperware hired many older people like that and I wondered why. All they did was walk around and tested the various products. When I asked my supervisor why, he said the company wants to see how older people who invariably have arthritis and other "disabilities" to see how to better make products to be used by people like them". It's not learning from their employees but it was suggested by one.
These and other similar events shaped my outlook and gave me a different perspective of where improvements can be developed.

Steve
[/size]
This reminds me of something that I have always told people, and that is, we need to learn from others' mistakes since we do not have time enough in our lives to make all these mistakes ourselves......
Reply With Quote
  #4  
Old 12-12-2009, 09:16 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,460
Rep Power: 10
Steve has disabled reputation
Default

The article talks about
Quote:
1. Vendor-sponsored training.
Do any of the equipment manufacturers offer training on how to repair their equipment, especially if you want to start a repair shop one day? Or do you have to learn it all on your own?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 12-12-2009, 10:18 PM
SuperiorPower
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by Steve View Post
The article talks about


Do any of the equipment manufacturers offer training on how to repair their equipment, especially if you want to start a repair shop one day? Or do you have to learn it all on your own?
Yes, most manufacturers provide training. Some of it is free (matter of fact, I am attending some free training on Monday or Tuesday (I have to check my calender). But then other manufacturers charge liek crazy for their certification training. I know for example, with Briggs, you can spend THOUSANDS of $$$ just getting trained and certified and this has nothing to do with your knowledge level about the product. So needless to say, the brand I work on the most, will be one of the last ones for me to get my certification on...
Reply With Quote
  #6  
Old 12-13-2009, 09:37 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,460
Rep Power: 10
Steve has disabled reputation
Default

Quote:
But then other manufacturers charge liek crazy for their certification training. I know for example, with Briggs, you can spend THOUSANDS of $$$ just getting trained and certified and this has nothing to do with your knowledge level about the product. So needless to say, the brand I work on the most, will be one of the last ones for me to get my certification on...
Isn't that freakin amazing??? They charge people to learn how to fix their product and get 'certified.'

Wouldn't you figure, make the training free and more would want to sell the product and more would want to fix it? Does everything have to be a profit center?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 12-14-2009, 08:35 AM
SuperiorPower
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by Steve View Post
Isn't that freakin amazing??? They charge people to learn how to fix their product and get 'certified.'

Wouldn't you figure, make the training free and more would want to sell the product and more would want to fix it? Does everything have to be a profit center?
Apparently so. Part of the cost comes with the parts stock that is required but also, the school is like a week long just for initially becoming warranty certified. Then to become a Master Technician... I don't even wanna know...

Like said, tomorrow (12-15-09) I will be attending a Honda update school that is free (with free lunch included!). I have been certified as a Warranty Tech with Honda for about 2 years now I think. Their requirements are much more dealer friendly. I will try to get Kohler and possibly Kawasaki certified this summer if I can.
Reply With Quote
  #8  
Old 12-14-2009, 10:23 PM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,460
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Part of the cost comes with the parts stock that is required but also, the school is like a week long just for initially becoming warranty certified.
I can see why manufacturers want you to stock as many parts as possible. But wouldn't it be cheaper to just have a loaner on standby and then order parts as needed?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #9  
Old 12-14-2009, 10:54 PM
SuperiorPower
Guest
 
Posts: n/a
Default

Quote:
Originally Posted by Steve View Post
I can see why manufacturers want you to stock as many parts as possible. But wouldn't it be cheaper to just have a loaner on standby and then order parts as needed?
Not necessarily. Because then you would have to have one of each engine, with each option there. This way, I can stock one part that may fit several different engines. One good example is spark plugs, oil filters, etc. These are obviously fast moving parts. I stock 5-10 oil filters at all times and anywhere up to 100-150 spark plugs for a variety of engines (perhaps up to 40-50 of one part # of plug).

I tell people I have several Thousand invested in parts but I could fit them all in the trunk of my car..... Its crazy....
Reply With Quote
  #10  
Old 12-15-2009, 02:29 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 37,460
Rep Power: 10
Steve has disabled reputation
Default

Quote:
Not necessarily. Because then you would have to have one of each engine, with each option there.
Well what I mean is, initially when you are getting all it started and money is tight, would it make more financial sense to have a loaner and buy yourself some time with that to order the part and get it repaired?

Say for instance, someone comes in with a mower that has an issue. If it's a 21" push mower, what would it take to have a used push mower loaner they could take with them while you work on the mower for them?

I can understand stocking some high volume items but I bet there are a ton of items you don't use regularly that might be easier to order than to stock?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Irrigation training video Steve Tree Care, Irrigation, Landscaping, Hardscapes 10 03-18-2009 11:17 AM
Cross training Steve General Business Discussions 1 04-08-2006 11:13 AM
Gopher Training Class Steve Gopher Software Support Archived Question & Answers - Read Only 13 11-06-2004 12:50 AM
Gopher Training Classes Steve Gopher Software Support Archived Question & Answers - Read Only 0 11-05-2004 04:56 PM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Is it too late to do...
markty
06-16-2015 05:28 PM
07-03-2015 07:34 PM
by wolfpacker53
5 2,001
I dont know what to do...
Bradcook21
06-21-2015 08:49 AM
07-03-2015 07:33 PM
by stallman419
12 2,186
Should I buy this Exmark...
googus
07-03-2015 09:22 AM
07-03-2015 03:29 PM
by googus
3 90
Just about mid year, how...
GreenWorx
06-24-2015 07:05 PM
07-03-2015 02:53 PM
by American L&T
6 1,928
another newish job for me
holymoly
06-07-2015 08:34 AM
07-03-2015 02:06 PM
by American L&T
9 2,132
Unemployment rates drop,...
Steve
07-02-2015 12:40 PM
07-03-2015 09:42 AM
by Steve
2 84
Before & After tree...
COREtreeservice
07-01-2015 09:20 PM
07-01-2015 09:20 PM
by COREtreeservice
0 82
Dogs
Mr. Mow
06-29-2015 02:37 PM
07-01-2015 11:28 AM
by Steve
6 1,893
Ready to learn and get...
Koley Lawn & Landscape
06-28-2015 05:16 AM
07-01-2015 11:26 AM
by Steve
8 1,881
Three Stripe Land Care...
hammr04
06-30-2015 07:19 PM
07-01-2015 11:24 AM
by Steve
1 82
Country Life Lawn Care
darleneh
06-29-2015 11:24 AM
06-30-2015 01:25 PM
by Steve
3 1,744
Rubber mulch...
avetslawncare
06-24-2015 09:28 PM
06-29-2015 09:23 PM
by Chilehead
6 1,884
Marketing ideas
xandrew245x
04-29-2014 06:35 AM
06-25-2015 07:11 PM
by GreenWorx
34 5,762
Never ending sod jobs
avetslawncare
06-05-2015 09:46 PM
06-25-2015 11:42 AM
by Steve
11 2,371
Weed and Feed Service...
mike94740
06-23-2015 05:50 PM
06-24-2015 09:56 PM
by avetslawncare
2 1,803
Trimming hedges / trees,...
Hard-Body lawn & garden
06-23-2015 07:08 PM
06-24-2015 09:59 AM
by Steve
1 1,801
Hi Everyone from Arkansas
KellyMarie
06-04-2015 04:16 PM
06-23-2015 01:34 PM
by KellyMarie
4 2,070
how to make customers...
Bradcook21
05-27-2015 05:04 PM
06-23-2015 06:36 AM
by GreenWorx
7 2,310
problems with a customer...
LawnCareMan280
06-16-2015 10:26 PM
06-22-2015 11:11 AM
by Steve
6 2,108
Please review this FREE...
markty
06-21-2015 07:42 AM
06-22-2015 11:00 AM
by Steve
1 1,820
A good commercial bid...
burtle
06-20-2015 09:09 PM
06-22-2015 10:56 AM
by Steve
1 1,886
What would you do with...
holymoly
06-20-2015 06:48 PM
06-22-2015 10:48 AM
by Steve
1 1,848
New Member just joined...
vgoleco@hotmail.com
06-19-2015 03:49 PM
06-22-2015 10:42 AM
by Steve
2 1,845
Credit Cards - What's in...
Shark1611
06-16-2015 03:04 PM
06-21-2015 07:24 PM
by Chilehead
4 1,951
Blade usage
Wolf4dk
06-16-2015 12:18 AM
06-21-2015 05:35 PM
by kslawn
4 1,955
Hello, I am new to the...
adamslawnservices
06-17-2015 08:06 PM
06-19-2015 10:28 AM
by Steve
3 1,877
First commercial bid
SGL1
06-12-2015 08:57 PM
06-18-2015 05:04 PM
by SGL1
9 2,335
Needing a website built
burtle
06-17-2015 09:02 AM
06-18-2015 11:02 AM
by Steve
7 2,028
I have been rude and...
biglee
06-15-2015 10:11 PM
06-18-2015 10:46 AM
by Steve
10 2,111
Start LIKING FACEBOOK...
rlclawncare123
02-26-2015 12:06 AM
06-17-2015 08:38 AM
by burtle
9 3,200
Customer keeps adding...
Mr. Mow
06-13-2015 06:22 AM
06-16-2015 10:23 AM
by Steve
11 2,345
Pass discounts onto...
burnell76
06-03-2015 06:33 PM
06-16-2015 10:02 AM
by burnell76
3 2,047
burned grass only where...
nhauto
06-15-2015 05:28 PM
06-16-2015 09:45 AM
by Steve
2 1,917
Half year mark review.
Steve
06-02-2015 11:24 AM
06-15-2015 01:04 PM
by Steve
18 2,653
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
06-15-2015 01:01 PM
by Steve
86 9,717
New Member
Bruce Fehr
06-05-2015 07:13 PM
06-15-2015 12:53 PM
by Steve
6 2,049
New to the business,...
CarefreeMowing
06-12-2015 02:36 PM
06-15-2015 12:50 PM
by Steve
1 1,935
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
06-13-2015 08:48 AM
by holymoly
45 12,053
New to the forum, new to...
CarefreeMowing
06-11-2015 12:35 PM
06-12-2015 10:44 AM
by Steve
2 1,849
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
06-11-2015 10:50 PM
by stallman419
8 2,409
Website Review
Outdoordesignsknox
06-08-2015 08:44 PM
06-11-2015 09:48 PM
by Just for Cuts
13 2,299
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
06-10-2015 01:45 PM
by holymoly
15 2,994
Hello from the GREAT...
gbfarmsllc
06-09-2015 11:10 AM
06-10-2015 01:29 PM
by Sprinkler Buddy
2 1,919
Hey guys and gals, I'm...
Joeyhall
06-03-2015 03:54 PM
06-08-2015 02:15 PM
by chris2500hd
8 2,167
Mowing Bermuda...
Mr. Mow
06-02-2015 12:45 PM
06-08-2015 12:45 PM
by Steve
12 2,324
Hey Guys
PrattLandscaping
06-07-2015 06:37 PM
06-08-2015 12:23 PM
by Steve
2 1,933
Share your stolen...
SGL1
05-27-2015 09:05 PM
06-08-2015 11:54 AM
by Steve
25 2,884
Hello there My name is...
zwalk1839
06-04-2015 11:10 PM
06-08-2015 11:52 AM
by Steve
4 2,046
Laid off oil field...
Mr. Mow
05-30-2015 09:03 AM
06-08-2015 06:20 AM
by Mr. Mow
4 2,159
How do you find one time...
Greg'slawnandlandscape
06-02-2015 09:57 PM
06-05-2015 09:49 PM
by avetslawncare
4 2,079
» Popular Tags
ad landscaping advertising apartment complex apartment lawn care estimate applying bark billy goat brushcutter blowout bob villa collections commercial curb appeal services demonstration design door hangers edging employee problems equipment dealer equipment rental facebook foreman free advertising free lawn care google growing a lawn care business hardscapes hills how to husqvarna increase customers jobs landscape landscape services landscaping lawn aeration lawn care lawn care busines plan lawn mowing marketing marketing secrets more customers business mr dave new business ordinance past due patio install per hour service plowing pricing push versus ride scripts secrets to landscaping shell shreaded small engine repair snow plowing sq ft square foot trailer trailer mate pro tree tree pics trimmer rack up sell employee web design website website design winterization wood www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:17 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:17 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy