Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

Decisions


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-25-2009, 04:45 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default Decisions

I find myself faced with a very tough decision, some may laugh and say just do it but let me give you the background.

I want to be careful and not mention any company, lets just say I do very little work in my community which is true, no reason other than I love working in the community most of our business is in about 30 min from my home.
There is a lawn care company and snow removal about two streets over from me, they are massive, at least 8 trucks with trailers, very, very professional looking in every respect and yes we sometimes meet at the coffee shop in the mornings.

Dad is a bit older than me and owns the company, son who I would guess is 25 basically runs it this year and I think dad has his eye off the ball, I have herd from many that the son has a substance issue, I don’t get into the gossip but I keep a log in my head and I have herd this a lot.

Starting Tuesday something strange happened, I started receiving a lot of emails for snow removal quotes, I would guess close to 30 last week, all coming from my website all in my area. I was subbing all snow jobs this year to a neighbour, simple reason, I have plowed for over 20 years and I simply am not interested, I have a very successful woodworking business and the plan was to work in my shop this winter, my woodworking company is hurting as I haven’t had time to build inventory.

Anyhow on Wednesday I had a call from a lady about 5 min over from me, it’s a different lake than I am on and the development is about three years old, I honestly haven’t been over there since it was developed, she said that the hole side of the lake is private lanes with 5 to 6 homes each, she told me the provider, the guy above, and that he increased his rates 50% for the snow season and 35% for the lawn season next year, same story from speaking with other prospects later in the week and yesterday.

Anyhow I did quotes yesterday, all within 15 min of my home, 31 places for snow removal, now the decision, do I do this myself and yes I have the gear in an effort to get their lawn and yard care??? I saw piles of work yesterday, mainly tree cutting and chipping, although my buddy will do a good job with the snow removal, it won’t be my company name these people will see, that is the issue in my head.

This has nothing to do with money, it’s all about being in the eyes of the client and since it’s so close, all of them, I am really tempted to do it myself but the woodworking will suffer. I really wanted to get out of snow removal, I don't find any fun in it anymore......oh boy this is going to be a tough call.
__________________
Andy
Halifax, Nova Scotia

Last edited by picframer; 10-25-2009 at 04:49 AM.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-25-2009, 01:42 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,343
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
That's an interesting situation to be in. If you sub-contract the jobs to your friend, what is your fear of the worst that could happen?

Could you create some kind of deal when he plows these customers he uses your equipment? Is there a creative way to resolve this issue?

What if you decide to not do any of the winter work or sub-contract it out, how badly would this hurt your goal of landing spring accounts? Would you simply enjoy it more to spend time doing your wood working over the winter?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 10-25-2009, 06:12 PM
swstout's Avatar
swstout swstout is offline
Steve
 
Join Date: Jan 2009
Location: Canastota, NY
Age: 66
Posts: 1,082
Rep Power: 8
swstout is on a distinguished road
Default Part 1

Quote:
Originally Posted by picframer View Post
Dad is a bit older than me and owns the company, son who I would guess is 25 basically runs it this year and I think dad has his eye off the ball, I have herd from many that the son has a substance issue, I donít get into the gossip but I keep a log in my head and I have herd this a lot.

I have some experience in this. One of my (former) friends, Scott owned the health cllub where I moved from. He had free weights, machines, indoor and outdoor pool, walking track (level) and a walking track (with small hills). He also carried nutritional products. He is younger than me (his oldest was the same age as my youngest). He lives and promotes health and fitness.

My daughter told me that his son had a bad drug problem - mostly Ecstasy. I did some checking and found it to be true. I mulled over bringing it up to Scott parent to parent, but didn't. A month later I attended his funeral.
Scott, somehow learned that I knew about his problem but didn't tell him. He has not spoken to me since.
Maybe, if I had went to him, he would still be alive. Maybe, Scott would have believed me if I did tell him.

The point is that I should have had the parent to parent talk! Or, as my wife later said, "you should have wrote a note and left it on his car". If I had at least done that, the pressure would have been lessoned, he (Scott) could act even though he totally missed all the signs, (the not my kid syndrome). When he found out, I would still be his friend.
I've been to too many drug related funerals. Just stopping one would be a great start.

Steve
__________________


Reply With Quote
  #4  
Old 10-25-2009, 06:45 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
That's an interesting situation to be in. If you sub-contract the jobs to your friend, what is your fear of the worst that could happen?

Could you create some kind of deal when he plows these customers he uses your equipment? Is there a creative way to resolve this issue?

What if you decide to not do any of the winter work or sub-contract it out, how badly would this hurt your goal of landing spring accounts? Would you simply enjoy it more to spend time doing your wood working over the winter?
I am reminded great minds think alike, small ones seldom differ.....interesting quote.

The jury is still out on what to do, Have to give this some serious thought...
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #5  
Old 10-25-2009, 11:45 PM
groundhog104 groundhog104 is offline
Junior Member
 
Join Date: Sep 2008
Posts: 7
Rep Power: 7
groundhog104 is on a distinguished road
Default Decisions

A solution may be to have your sub man if he does not advertise his own business possibly run a magnet tag on his trucks with your business info. If he does great work there would be no fear of him ruining your company name or causing any types of disturbance. Explain you would like their business for lawncare or what ever and want your name going up and down their street hundreds of times this winter. Sounds like the pickins are there for the takin these people will be looking for their replacement lawncare and plow service very quickly with the rising prices of the co. in question now. These close accounts may also allow you to maybe cut loose any farther away accounts or complainers etc. Good luck $$$$$$$$$$$$$$$$$$$$$$$$$$$
Reply With Quote
  #6  
Old 10-26-2009, 01:31 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default

Quote:
Originally Posted by groundhog104 View Post
A solution may be to have your sub man if he does not advertise his own business possibly run a magnet tag on his trucks with your business info. If he does great work there would be no fear of him ruining your company name or causing any types of disturbance. Explain you would like their business for lawncare or what ever and want your name going up and down their street hundreds of times this winter. Sounds like the pickins are there for the takin these people will be looking for their replacement lawncare and plow service very quickly with the rising prices of the co. in question now. These close accounts may also allow you to maybe cut loose any farther away accounts or complainers etc. Good luck $$$$$$$$$$$$$$$$$$$$$$$$$$$
I think this is the best option, $6,800 for a heated cab for my 2520 tractor and I don't want a plow on the trucks so I will just sub and see if my buddy will run my signs, I am 99 percent sure he will, to be honest other than my own driveway, my plowing days are over.......when you get older and not that I am old, the body doesn't appreciate the cold and the body put me through hell last winter plowing.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #7  
Old 10-27-2009, 03:33 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,343
Rep Power: 10
Steve has disabled reputation
Default

Maybe you could have him drop off cards to say when he was there plowing at the customer's house and also potentially a questionnaire to see what the customer thought of the results?

That could help you keep an eye on his work?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #8  
Old 10-27-2009, 04:32 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 10
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
Maybe you could have him drop off cards to say when he was there plowing at the customer's house and also potentially a questionnaire to see what the customer thought of the results?

That could help you keep an eye on his work?
Great idea, I think in addition what I will do is simply follow up by dropping by, as we know customers will generally call if there is a problem but then again some just move on. I am meeting with Sean today, he is the sub, just to ensure he knows how important these clients are to me and what my excectations are, he does good work, my concern is he drives for Coke and a few of my customers are in the medical profession, they need to be able to get out when duty calls.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #9  
Old 10-27-2009, 05:54 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,343
Rep Power: 10
Steve has disabled reputation
Default

With all your experience interacting with other businesses, what do you feel is the best way , ideally, to expand something like this?

Is there anyway to possibly create a subsidy where you partner up with someone like this person. This way they have some skin in the game and will want to do their best and benefit from it?

Have you ever kicked around ideas like that so you could have these different divisions and have others manage it and have a financial interest in managing it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Irrigation
pboy8634
02-21-2010 12:46 PM
Yesterday 10:05 PM
by biglee
25 8,366
Beginner Mistakes:...
Steve
01-31-2007 11:45 AM
Yesterday 09:58 PM
by biglee
37 9,004
More Rain or Less?
Steve
05-20-2015 12:06 PM
Yesterday 01:48 PM
by Matther777
7 127
What's your next...
Steve
05-15-2015 11:54 AM
05-21-2015 11:23 PM
by biglee
13 307
Peace garden ideas
SGL1
05-13-2015 03:15 PM
05-21-2015 07:51 PM
by avetslawncare
16 448
Equipment dealers
mattthelawnguy
05-21-2015 04:33 PM
05-21-2015 04:33 PM
by mattthelawnguy
0 39
Show us your stripes
Just for Cuts
05-21-2015 03:07 PM
05-21-2015 03:07 PM
by Just for Cuts
0 56
problems with a customer
LawnCareMan280
05-19-2015 06:28 PM
05-21-2015 02:58 PM
by Just for Cuts
4 134
These are the days on...
ExtremeLawncareServices
01-11-2015 10:41 AM
05-20-2015 09:18 PM
by ExtremeLawncareServices
84 6,706
Total yard rehab
SGL1
04-23-2015 03:59 PM
05-19-2015 08:22 PM
by SGL1
15 758
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-19-2015 04:12 PM
by NinaMarie86
1,223 388,918
New Lawn Service
carmelitaslawnservice
05-19-2015 10:02 AM
05-19-2015 02:51 PM
by Steve
1 82
Landscaper Jailed After...
SGL1
05-18-2015 08:15 AM
05-19-2015 02:37 PM
by Steve
5 175
Pictures of commercial...
avetslawncare
04-01-2015 09:47 PM
05-19-2015 02:29 PM
by Steve
38 1,945
feeling like im being...
Bradcook21
05-17-2015 07:33 AM
05-19-2015 02:11 PM
by Steve
6 190
good news yesterday
Bradcook21
05-17-2015 07:08 AM
05-19-2015 06:16 AM
by Bradcook21
3 125
ignition coil
jasonw
05-12-2015 05:31 PM
05-18-2015 12:07 PM
by Steve
3 245
Anyone need help? I have...
biglee
05-06-2015 12:22 PM
05-18-2015 12:06 PM
by Steve
13 639
Big (to me) mulch job
tl757
04-23-2015 05:32 PM
05-15-2015 08:46 PM
by biglee
22 1,448
big dog mowers?
Bradcook21
05-13-2015 04:03 PM
05-14-2015 10:55 AM
by Steve
4 272
Small HOA Bid
lxarth
05-06-2015 10:37 PM
05-13-2015 11:55 AM
by Steve
9 481
New company in Michigan
SEM
04-24-2015 09:27 PM
05-13-2015 11:51 AM
by Steve
11 611
Fired for refusing to...
Mr. Mow
05-09-2015 06:15 AM
05-12-2015 01:36 PM
by Steve
6 480
What a JERK!
Chilehead
05-06-2015 08:13 AM
05-12-2015 01:14 PM
by Steve
9 553
I have ZERO confidence...
Just for Cuts
05-01-2015 04:24 PM
05-12-2015 03:53 AM
by jrs.landscaping
31 1,033
landscape insurance
clarkslawn
03-30-2015 10:14 PM
05-11-2015 01:15 PM
by Steve
6 998
String trim BEFORE mow...
Mr. Mow
04-12-2015 08:13 AM
05-10-2015 07:50 PM
by ExtremeLawncareServices
9 1,022
Bought my first STIHL...
Mr. Mow
05-09-2015 06:29 AM
05-10-2015 08:36 AM
by Mr. Mow
9 391
advice wanted please and...
CHenricks
05-07-2015 08:40 PM
05-08-2015 04:20 PM
by CHenricks
7 405
Hello
SallyBorowicz
05-06-2015 11:14 AM
05-08-2015 02:21 PM
by Steve
3 324
Mower Advice
tl757
05-06-2015 02:31 PM
05-08-2015 01:45 PM
by Steve
6 445
Home today...Still...
biglee
05-06-2015 11:59 AM
05-07-2015 12:06 PM
by biglee
2 323
I'm Back With The Best...
aduttonater
02-21-2015 12:41 AM
05-07-2015 11:17 AM
by Steve
79 3,885
color fliers?
holymoly
04-18-2015 02:32 PM
05-07-2015 10:57 AM
by Steve
16 1,005
Looking good
mrsmichigan
05-06-2015 09:47 AM
05-07-2015 10:53 AM
by Steve
1 278
What are your biggest...
Steve
05-05-2015 01:24 PM
05-07-2015 10:52 AM
by Steve
2 321
is craiglist good to...
JBENI
04-16-2015 11:11 AM
05-06-2015 07:15 PM
by TheYardGuy
12 1,071
Go daddy web site and...
jcurr33
05-04-2015 06:00 PM
05-05-2015 11:57 AM
by Steve
2 352
How busy are you now?
Steve
05-04-2015 01:10 PM
05-05-2015 11:47 AM
by Steve
4 389
mowfinder
scaypa
04-27-2015 05:44 PM
05-04-2015 01:14 PM
by Steve
1 420
Latest video, Facebook...
Sprinkler Buddy
05-01-2015 06:54 AM
05-04-2015 01:09 PM
by Steve
3 385
weed
avetslawncare
04-16-2015 07:56 PM
05-01-2015 11:38 AM
by Steve
8 799
so i need somehelp with...
dalvan0
04-28-2015 07:43 PM
04-30-2015 10:55 PM
by avetslawncare
3 690
Anyone have a Lawn Care...
nishirandall
04-28-2015 08:45 PM
04-30-2015 12:00 AM
by Steve
1 459
mowing pic
joshlawncare
04-25-2015 12:34 PM
04-29-2015 10:55 PM
by Steve
5 562
Help with a truck
bdodson89
04-27-2015 08:15 PM
04-29-2015 10:47 PM
by Steve
4 458
Ford F250 Wheel loaders...
jrs.landscaping
04-28-2015 05:34 AM
04-29-2015 07:47 AM
by jrs.landscaping
2 421
Correct me if I'm wrong...
SGL1
04-26-2015 02:41 PM
04-28-2015 06:57 AM
by SGL1
12 581
equipment marketplace?
jrs.landscaping
04-27-2015 04:49 PM
04-27-2015 06:09 PM
by jrs.landscaping
2 394
Buying contracts /...
greenscaper123
04-26-2015 04:46 PM
04-27-2015 05:59 PM
by Steve
2 464
» Popular Tags
ad landscaping aerocore apartment complex auger bark billy goat brushcutter blades blowout bob villa collections commercial contract help curb appeal services demonstration design edging employee problems equipment dealer equipment rental facebook ferris flyers foreman grass growing a lawn care business hardscapes hills hiring husqvarna hydraulic john deere quik trac landscape landscape services lawn aeration lawn care lawn mowing marketing marketing secrets more customers business mr dave mulch ordinance past due patio install per hour charge pricing profit on employee pto push versus ride running a business scag v-ride scripts secrets to landscaping seo shell small engine repair square foot steep lawns sulky swzt toro grand stand trailer tree trimmer rack truck new used landscape up sell employee web design website won't return www.greenturion.co.za
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 06:26 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 06:26 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy