Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

I was thinking....


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-21-2009, 08:58 PM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default I was thinking....

And I know this probably makes a lot of readers cringe as my thinking usually involves a capital investment.....

Not this one....How well do you know your clients and what they do???, here is what happened.

I started a thread Start to Finish, I haven't been at the site since Friday and the owner is cool with that, this is a $30,000 job that others turned down, I like building relationships with clients, it makes our lives a lot easier.

Anyhow this client Chris owns a company that installs heat pumps and ventilation systems, he is small like most of us but does very good work, I checked him out.

I went to this private community we picked up a few weeks ago over grubs to get a tractor that I needed at another site, these people are are all wealthy but older, anyhow one guy Hugh seems to love talking to me and we talked about what I would do to his place in the apring as I don't have time this fall.

He said Andy, we have a moisture problem in the house and what do you think about installing a heat pump and how can I fix this mold inside the house??? I said Hugh I bet your exchanger is in the Attic (wrong location, should be in the basement) and if you want a heat pump, I know a client of mine, 15 min from here that does top quality work.

He said can he come over with you as I trust you and I want you to explain things, anyhow I called my client (Chris) with the pool job and we met with Hugh and his wife at 6.

Long conversation short, my client Chris signed a fourth grand install, he called me an hour ago and said Andy, I really appreciate the referral, I owe you and trust me I will top what you did for me.

As I was driving home tonight, I was thinking, we should do more of this, it's a win win situation.....just some food for thought guys...and gals
__________________
Andy
Halifax, Nova Scotia
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-22-2009, 03:06 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,381
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
That is a fantastic story.

I think it brings up a point that we may not discuss to often here.

How many of us actually live the role versus play the role? What I mean by that is, when you run a business, you can look at it as you are an actor on stage for the 8 hours you are working. Or you can look at it as an ambassadorship that you live 24 hours a day.

Now what's the difference? Well I think it is two fold. If you act the role for 8 hours, then you shut off and you are not involved with it further on your time off. This is how most everyone who is an employee feels about their job.

When you are an ambassador you are always trying to be the go to person that makes things happen. You have access to resources the average person may not have and you can put it to good use. You have contact the average person might not have either and you can make things happen.

People look to you as an authority figure of knowledge within a certain field and call upon you when they need assistance in it. If you can't figure something out, you can call in another who you feel can figure it out.

Not many people take on this role and live it because it takes quite a bit of commitment on the part of the person doing it.

Let's think of some real world people who did this. How about Dave Thomas of Wendy's? *****el Sanders of KFC? Henry Ford of Ford. Steve Jobs of Apple?

These are a few of the stars who stood out because they became ambassadors of their business. I think it is a rare quality in a person to take on this role but it can be very rewarding in what you are able to accomplish.

What's your view on this?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 10-22-2009, 04:13 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post

Let's think of some real world people who did this. How about Dave Thomas of Wendy's? *****el Sanders of KFC? Henry Ford of Ford. Steve Jobs of Apple?

These are a few of the stars who stood out because they became ambassadors of their business. I think it is a rare quality in a person to take on this role but it can be very rewarding in what you are able to accomplish.

What's your view on this?
You are dead on and it's funny you should refer to a business owner as an Ambassador.

A very long time ago when I was first working at a job, I was the manager of a Brake and Muffler shop, the old guy that owned 9 of these reminds me of Dave Thomas in many ways, we used to have beers together on Friday nights after work, I was interested in his life story and how he became so rich, I will never forget his words, I am the Ambassador for my company.

I didn't want to ask what that meant and appear stupid in front of the other managers but it stuck in my head, it came to me later as I watched this guy and how he acted around people, he had other companies and many contacts, he lived and promoted his company 24/7.

I can think of many Canadians that have done this also, one of my favorite books is on Frank Sobey, local family, probably the richest in Canada today (the Company as Frank dies years ago), he started out by delivering groceries with a horse and wagon, during the depression he started a small movie theatre, he knew people did not have much money however they needed something to do, today Empire Theatres is the largest in Canada, this family is amazing, two of his sons are very close friends of mine as I was their banker, Look at the Irving Family or the Wilsons......they lived a dream and they did it 24/7. The McCain family is from my home town, very similar and I know them well, they are now the largest food processors in the world, the two brothers I will never forget when I was a kid, they were a true example of an Ambassador.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #4  
Old 10-23-2009, 01:37 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,381
Rep Power: 10
Steve has disabled reputation
Default

I think the big question when it comes to all this is how does one rise above and become an ambassador of their own business? It's very difficult when you are the only one in it and you are doing everything.

When you reflect on your previous boss or even others that you know who were able to rise above and get to that level, how do you think they did it? Was it just simply they wanted to as their goal? Or was there more to it?

How do you feel even a one man show can attain this?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 10-23-2009, 04:02 AM
picframer's Avatar
picframer picframer is offline
Andy
 
Join Date: Jan 2009
Location: Halifax, Nova Scotia
Posts: 2,885
Rep Power: 9
picframer will become famous soon enough
Default

Quote:
Originally Posted by Steve View Post
I think the big question when it comes to all this is how does one rise above and become an ambassador of their own business? It's very difficult when you are the only one in it and you are doing everything.

When you reflect on your previous boss or even others that you know who were able to rise above and get to that level, how do you think they did it? Was it just simply they wanted to as their goal? Or was there more to it?

How do you feel even a one man show can attain this?
It's actually quite simple, of the success stories that I have looked at, the person looked outside the box, looked at what was on the market and the consumer needs, set a goal, a plan and went after it.

We all can do the same thing, what is your goal(s) for 2010 and what is your plan to get there and what have you done to assure yourself you can do it? What new offerings are you going to do, did you survey the consumer needs, is the equipment in place etc.

I did have a business plan just for our (Son & I) own reference, it's garbage for the most part as the company focus and success did not follow the plan, the plan changed four weeks into this business, financial wise however we are at the end of our first season of operations but almost at the end of year four on the financial side of the business plan we put together.

My plan is to double in size next year in every area, I have the plan in my head, I know the equipment required and research has already started, I know the capital investment, targaret area is the same area we do most of our work in, I know what new offerings we will have and I have a much better handle on pricing and the services that turn the biggest dollars and stuff to stay clear of.
__________________
Andy
Halifax, Nova Scotia
Reply With Quote
  #6  
Old 10-24-2009, 04:07 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Posts: 36,381
Rep Power: 10
Steve has disabled reputation
Default

The thing that makes me wonder is this.

And I think it's always been something that I had a difficult time figuring out. When it comes to planning.

I'd like to bring up two quotes "A good plan executed now is better than a perfect plan next week." General George S. Patton

To paraphrase General Dwight D. Eisenhower, A plan is perfect until the first shot is fired, then everything goes out the window.

Now when you have two top American Generals who both had similar views on planning, it makes you pause.

Part of me wants to say, plans are good to at least help you realize a goal. To get you to actually verbalize what you want to achieve.

Patton and Eisenhower might have sat together and said we are going to cross The English Channel and remove the Germans from France. Then they created a way they planned on doing it. As soon as it begun, it started to unravel, but I guess the basic idea of the plan still existed.

In business, you can create a plan and say we plan to offer this service, or sell this product, but how will you ever know if it can work until you experiment with it? Also how do you know how the market will respond to it until you introduce it.

It's like if I plan to go out fishing today, I have a plan to go out get my fishing pole and throw out a line, but I can't plan on how many fish I will catch.

Nor, it seems, can I plan how many customers I will be able to attract with certain services.

I think we all in general want to think we can take certain steps and we will get certain results but is that ever true? Or does it really come down to being flexible and putting yourself in play. Once you put yourself in play, you will then be able to investigate and jump on business opportunities that present themselves. Then try to take the opportunities that arise and run with them.

What's your view on all that?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
What Was I Thinking? swampfox Introduce Yourself 3 08-22-2009 09:46 AM
thinking of a new rig.. wdcutter General Talk 8 07-30-2009 10:51 PM
I've been thinking kc2006 General Business Discussions 29 04-04-2006 04:37 PM
i was thinking about doing this KFC General Business Discussions 4 03-16-2006 02:28 PM
Thinking outside the box Steve General Business Discussions 1 03-03-2006 08:23 AM

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Trailer tires
J.A.S.LawnService
09-01-2014 10:17 AM
Yesterday 09:57 PM
by curts lawn care
4 805
Lowballers scrubs &...
Darksteel
01-13-2014 07:35 AM
Yesterday 08:42 PM
by curts lawn care
57 6,567
new to the forum
SGlawncare
09-16-2014 11:20 PM
Yesterday 08:29 PM
by curts lawn care
3 100
Looking for feed back on...
ExtremeLawncareServices
Yesterday 08:38 AM
Yesterday 05:10 PM
by ExtremeLawncareServices
2 75
Price to apply fertilizer
SS.Lawncare
09-15-2014 11:10 AM
Yesterday 03:58 PM
by stevef1201
8 246
Help With Snow Blowing...
Robertf31
09-13-2014 10:55 PM
Yesterday 12:34 PM
by Steve
11 445
Non-Stop Summer?
SouthallMowing
09-14-2014 10:51 PM
Yesterday 10:48 AM
by stevef1201
6 252
Tribulations of working...
stevef1201
09-13-2014 08:37 AM
09-16-2014 10:43 PM
by SGL1
6 335
Poll - net income
Dan5082
11-15-2010 08:08 PM
09-16-2014 04:44 PM
by jrs.landscaping
12 3,106
Getting lowballed!
PineHillLawn
06-27-2012 07:23 AM
09-16-2014 01:25 PM
by jrs.landscaping
24 4,766
snowplowing
jshak40
09-01-2014 07:20 AM
09-16-2014 01:16 PM
by Steve
21 1,189
Compare this summer to...
Steve
09-03-2014 12:52 PM
09-16-2014 11:20 AM
by Hanks Lawn Care Services
15 993
thinking about throwing...
veteranslawncaresystems
09-09-2014 10:31 PM
09-15-2014 03:41 PM
by Steve
12 686
Hello
Robertf31
09-12-2014 10:34 PM
09-15-2014 03:17 PM
by Steve
2 304
Newbie......Again
Jibber
09-13-2014 12:17 PM
09-15-2014 02:54 PM
by Sprinkler Buddy
2 291
Replacing a Shindi T-27
Dan Tanner
09-13-2014 12:59 PM
09-15-2014 02:31 PM
by Steve
1 254
need help with starter...
GoGreenerKS
09-12-2014 04:23 PM
09-15-2014 02:25 PM
by Steve
3 310
Brake job!
kslawn
08-30-2014 07:49 AM
09-15-2014 02:16 PM
by Steve
12 1,004
Hello
jawnebgoode
08-28-2014 08:37 PM
09-15-2014 02:15 PM
by Steve
3 785
Employee uniforms
Gerardo_Landscape
01-21-2014 11:11 PM
09-15-2014 02:12 PM
by Steve
5 909
Greetings from the north
Northwoods Outdoors
09-13-2014 08:55 AM
09-15-2014 02:07 PM
by Steve
1 272
darleneh
darleneh
09-15-2014 12:33 PM
09-15-2014 02:07 PM
by Sprinkler Buddy
1 142
My 1st bid
WesleySnips
06-11-2014 03:13 PM
09-15-2014 02:05 PM
by Steve
29 1,699
New Aerator
Chaz
09-09-2014 11:43 PM
09-15-2014 01:50 PM
by Steve
9 525
Yearly contract Pricing
jrob0691
08-21-2014 08:57 AM
09-15-2014 01:23 PM
by stevef1201
8 1,173
Scag turf tiger hydrolic...
ExtremeLawncareServices
09-04-2014 10:55 PM
09-14-2014 03:06 PM
by ExtremeLawncareServices
8 696
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
09-13-2014 09:14 PM
by ExtremeLawncareServices
116 7,911
getting ready to start
calebmoss
05-23-2011 09:35 PM
09-11-2014 12:21 PM
by Steve
34 11,192
Stihl pull cord replace
SGL1
09-03-2014 09:22 PM
09-10-2014 12:25 PM
by Steve
9 711
Softball field
kslawn
08-15-2014 09:28 AM
09-10-2014 12:16 PM
by Steve
18 1,434
Lawn Route Templates
Landscaper1165
08-30-2014 01:52 PM
09-09-2014 08:05 PM
by Landscaper1165
4 923
New truck and trailer...
Johnny Rocket
05-14-2012 03:41 PM
09-09-2014 07:23 PM
by Matther777
18 6,521
What gets you bad press?
Steve
09-09-2014 11:48 AM
09-09-2014 07:21 PM
by Matther777
2 416
Signs on your snow plow?
Steve
01-15-2007 01:07 AM
09-09-2014 11:42 AM
by Steve
19 6,158
Exmark Lazer Z S-Series...
BLC7
08-22-2014 10:18 AM
09-08-2014 08:08 PM
by avetslawncare
12 1,217
New to the business
flamingyouth87
09-05-2014 11:52 AM
09-08-2014 11:55 AM
by Steve
3 621
Hello from Ohio
kurtwin
08-28-2014 05:06 PM
09-08-2014 11:51 AM
by Steve
7 902
Facebook
element009
03-23-2011 08:36 AM
09-07-2014 07:35 AM
by avetslawncare
24 7,687
Help pricing cut down 7...
Bradcook21
08-26-2014 11:17 PM
09-06-2014 02:09 PM
by Bradcook21
8 985
billing matters
sbuchanan8154
09-05-2014 09:56 AM
09-05-2014 03:00 PM
by Steve
3 596
Thoughts
googus
09-05-2014 07:28 AM
09-05-2014 02:23 PM
by Steve
2 552
Backflow Tester
flowcheckllc.2014
09-03-2014 04:37 PM
09-05-2014 02:15 PM
by Steve
3 633
Collections & collection...
jscarolina
09-03-2014 04:39 PM
09-04-2014 03:14 PM
by Steve
2 655
Sod
RosalesLawnCare
08-27-2014 03:47 PM
09-04-2014 02:42 PM
by RosalesLawnCare
4 907
Lawn needs top soil What...
jymie
08-26-2014 11:01 AM
09-03-2014 12:07 PM
by Steve
7 980
Hello! New here and...
CaliforniaFriendly
08-29-2014 11:30 AM
09-03-2014 11:15 AM
by Steve
4 881
Mowing 7 acres
avetslawncare
08-31-2014 04:24 PM
09-02-2014 03:11 PM
by Steve
5 868
New to the industry-...
Lsmain
08-31-2014 10:53 AM
09-02-2014 02:58 PM
by Steve
1 790
Walk Behinds and Texas...
SGL1
08-26-2014 03:53 PM
09-01-2014 11:36 PM
by SGL1
7 985
Stihl engine isn't...
Marcintosh
08-12-2014 08:30 PM
08-28-2014 09:28 PM
by Marcintosh
12 1,287
» Popular Tags
apartment bid apartment lawn care estimate butterfly gardens care charge christmas credit card deliquentaccounts estimate exmark fall ferris financing four wheel drive franchise gopherhaul grass gravely health hills holiday honda how much to charge hydraulic introduction labor cost landscape services late lawn lawn care busines plan lawn care business lawn care business book lawn care business seo lawn care business show lawn care business website lawn care business website seo lawn care website leaf cleanup lesco managing a lawn care business marketing mechanic monthly mowing mulch price new buisness new business new mower outdoor environments podcast property management company push versus ride reo scag scag v-ride scripts search engine optimization seo snow plowing starting a business starting a lawn care business steve stihl theft tips toro tractor auger trailer mate pro walker wright stander rh
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 02:24 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 02:24 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy