Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Lawn Care, Landscaping, and Property Management Forums > General Talk

General Talk If it doesn't fit anywhere else, post it here.

What do you think?


General Talk

If it doesn't fit anywhere else, post it here.
Reply
 
Thread Tools Search this Thread
  #1  
Old 10-18-2009, 01:19 AM
arthur712's Avatar
arthur712 arthur712 is offline
Artie
 
Join Date: Jun 2009
Location: Cocoa FL
Age: 42
Posts: 731
Rep Power: 5
arthur712 is on a distinguished road
Default What do you think?


PLEASE READ THESE EMAILS FROM ME & A BUYER.
TELL ME WHAT I DID WRONG?

What do you think?

(I do think this buyer is a forum member here, so I did not put any Names)



BUYER

Comments : how long will it take to recive my order? and whats the diffrents
between the special 3-26 compared to the 2-20 ? can i change my order after i have placed it ?

Owner/Me

Please let me know what you want to change, you ordered the 3 pack special, and that is our best deal going now.
I just packed your order to ship out tomorrow,
So please let me know asap.Thank you so much for your purchase.

BUYER

i was wondering what the different was between the two if there is no different then send out the 3 pack that i ordered the last time i was on your site i only saw the one kind so i just ordered then i saw there was the one below and i was just wondering whats the different

Owner/Me

They are the same, just a Halloween Special. Going in the mail today.
Thanks

BUYER

Ok thanks very much.

BUYER

Comments : hay man what gives i bought your halloween special and all i got was the holder there is nothing to attache to my windows your video shows that there should be a way to remove the holder and still have an attachment on the window but i did not recive the attachement part

Owner/Me

First off I want to apologize for the confusion.
We sell 3 Different Styles of vehicle card Holders.
The ones you ordered are the Aboxes and those ones do not have the removable bracket.
The Grab A Card Square Clear are the ones with the Bracket, and they sell 3 for $36.75.
I will be more than happy to exchange for you for no additional charge,
But you will have to send those back to me. Thank you so Much!
Artie Crowley

BUYER

well thank you so much for that sinced i even asked you what the diffrents was and you told me nothing you were just running a sale on them that's falus advertizment man and is a real good way to keep customers coming back to you i know now not to do business with you ever again i tend to stay a way from companys that try to rip people off....

Owner/Me
WOW!! I really don't have a clue?
__________________
Artie Crowley
www.marketingholders.com

www.mytakeacard.com

Last edited by arthur712; 10-18-2009 at 01:27 AM.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 10-18-2009, 07:49 AM
SuperiorPower
Guest
 
Posts: n/a
Default

Lawn care business tipsLawn Care Business Book
Aside from the buyer having horrible spelling and grammar issues, I don't know. I don't see you having made any mistake. From all my discussions with you, I tend to think that you are an honest business man attempting to simply do legit business. In fact, I recall you planned a new product but would not sell it since it was not of good quality. I am certain that if you were into false advertising (I think that is what they meant by "falus advertizment") you would have sold the items anyway and said they are the finest thing since sliced cheese.

As I recall from your post, you offered a solution to him. Apparently that was not sufficient. As a business person themselves, they ought to understand that you offering to exchange is beyond reasonable. And again as a business person, they ought to know that it is their responsibility to understand their purchase before the purchase.

I believe it is the buyer's responsibility to make sure they understand what they are buying before they buy. That may require asking these questions BEFORE ordering. If there is any question, ask the seller (you) to email him photos of the exact product that he is ordering.

Perhaps the person would like to explain to us in no uncertain terms why they didn't research their purchase before the purchase?

Just my thoughts,
Eli
Reply With Quote
  #3  
Old 10-18-2009, 10:45 AM
arthur712's Avatar
arthur712 arthur712 is offline
Artie
 
Join Date: Jun 2009
Location: Cocoa FL
Age: 42
Posts: 731
Rep Power: 5
arthur712 is on a distinguished road
Default

Thank you Eli!!

I will take this in a good way to better my website and make sure it is easier to use and have less confusion.

This guy must have been burnt before and taking it out on me.
I take pride in being a very honest seller, I would never sell something that I did not Believe in myself. I have to test everything before I sell them.

I love helping people, and at the same time, I can make a little money.

I let things bother me, and feel like maybe I did something wrong.

Thanks again for making feel better about this transaction!

Artie
__________________
Artie Crowley
www.marketingholders.com

www.mytakeacard.com
Reply With Quote
  #4  
Old 10-19-2009, 03:05 AM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 35,771
Rep Power: 10
Steve has disabled reputation
Default

Selling things on the internet can be very difficult at times. Here is my view on it. This was a test case for you. If you have one customer who's got a problem trying to figure out what the difference is between two specials, try and keep it really simple.

Take a picture of each special and allow the potential customer to click on an image to see it larger.

Allow them to see that one special will not have a way to connect it to a window while another will.

Even then you will still run into problems, but I think a visual representation will help you a lot more than trying to describe it in words.

Does this help?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 10-19-2009, 07:33 AM
arthur712's Avatar
arthur712 arthur712 is offline
Artie
 
Join Date: Jun 2009
Location: Cocoa FL
Age: 42
Posts: 731
Rep Power: 5
arthur712 is on a distinguished road
Default

Okay, I think this dude was on the juice!

Here is an email back from him.

BUYER

sorry wrong email to the wrong person i am fighting with some moron from ebay with parts i got fro my wifes lap top if i find time i will send them back on monday if that offer is still good if not i will get them in the mail fro tuesday please let me know thanks

(I WILL STILL TAKE CARE OF HIM, JUST BECAUSE THAT IS WHO I AM!!
BUT COME ON WE ALL NOW HE SENT THAT ANGRY EMAIL TO ME!)

Thanks Guys!
__________________
Artie Crowley
www.marketingholders.com

www.mytakeacard.com
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Pond...
xandrew245x
04-22-2014 03:29 PM
Today 05:57 AM
by Greg'slawnandlandscape
4 99
Mangwi Landscaping
bondservojc13
Yesterday 09:56 PM
Today 05:41 AM
by Sprinkler Buddy
1 53
Pushy customers
christopherhicks82
04-22-2014 08:22 PM
Today 04:56 AM
by Dan Tanner
6 155
In a bit situation need...
googus
04-22-2014 08:01 AM
Yesterday 10:03 PM
by googus
9 175
Acerage Rake
acrajchel
Yesterday 07:23 PM
Yesterday 07:23 PM
by acrajchel
0 35
2.5 acre mowing
xandrew245x
04-18-2014 06:55 AM
Yesterday 07:11 PM
by acrajchel
15 346
New Trailer
bobwill2009
Yesterday 12:46 PM
Yesterday 06:46 PM
by BelleCityLawn1
2 76
Advertising On...
JacobsLawnMowing
03-17-2014 03:21 PM
Yesterday 06:02 PM
by bobwill2009
13 878
Any greenhouse operators...
GoGreenerKS
04-15-2014 11:21 AM
Yesterday 12:37 PM
by Steve
7 221
Truck, Trailer,...
hawthornelawncare
12-23-2011 12:01 AM
Yesterday 12:17 PM
by bobwill2009
79 25,348
The $20 Mow Job
Dan Tanner
04-21-2014 07:24 PM
Yesterday 12:06 PM
by Steve
5 198
quickbooks users
CDLAWNCARE
04-20-2014 09:03 AM
Yesterday 06:48 AM
by CDLAWNCARE
4 177
Looking for advice on a...
Tekeda1
04-13-2014 09:53 AM
04-22-2014 07:55 PM
by Just for Cuts
23 585
About D@## Time!
TamMik
04-02-2014 08:10 AM
04-22-2014 05:14 PM
by BelleCityLawn1
19 872
Back for this year
xandrew245x
02-21-2014 04:30 PM
04-22-2014 03:36 PM
by xandrew245x
19 1,011
What Was Your Setup When...
superrman77
02-11-2014 10:53 AM
04-22-2014 12:29 AM
by Tony317
22 1,722
Sulky and Turf Tracer
acrajchel
04-07-2014 01:44 PM
04-22-2014 12:07 AM
by Tony317
9 448
danny 2
danny2
04-19-2014 10:19 PM
04-21-2014 12:25 PM
by Steve
3 138
this mower is driving me...
boog
04-17-2014 12:07 PM
04-21-2014 12:10 PM
by kslawn
13 365
What Fertilizer to Use?
acrajchel
04-07-2014 01:56 PM
04-21-2014 12:02 PM
by kslawn
20 611
I Got Taken...,
Dan Tanner
04-19-2014 06:26 AM
04-21-2014 11:49 AM
by Steve
4 233
new to this forum!
mower13126
04-18-2014 07:37 PM
04-21-2014 11:39 AM
by Steve
4 150
REO calling
Dan Tanner
04-16-2014 05:03 PM
04-21-2014 11:33 AM
by Steve
12 351
employee pay
4 seasons maintenance
04-10-2011 09:34 PM
04-20-2014 04:40 PM
by Dan Tanner
20 6,890
These are the days on...
ExtremeLawncareServices
03-22-2014 09:12 AM
04-20-2014 11:13 AM
by ExtremeLawncareServices
32 1,217
Lawn Renovation
stevef1201
04-11-2014 12:00 PM
04-20-2014 11:11 AM
by kslawn
10 368
Customers droping like...
goodtimez
04-18-2014 09:53 AM
04-19-2014 08:09 AM
by CDLAWNCARE
7 232
Best Bulk Mulch delivery...
Steven Virgadamo
04-18-2014 09:52 AM
04-18-2014 05:34 PM
by Steve
2 106
Steve Virgadamo,...
Steven Virgadamo
04-18-2014 09:49 AM
04-18-2014 05:08 PM
by Steve
2 90
Instagram
Gerardo_Landscape
04-16-2014 11:28 AM
04-18-2014 04:51 PM
by Steve
3 189
Help with weed liability!
Prolawnofchatt
04-15-2014 09:10 AM
04-18-2014 04:47 PM
by Steve
5 248
Nationwide lawn care...
Billy Goat
04-15-2014 05:21 PM
04-18-2014 04:39 PM
by Steve
9 268
Truck Signage
Dan Tanner
04-16-2014 11:00 PM
04-18-2014 04:04 PM
by stevef1201
10 290
leaf removal
tlf59263
04-15-2014 10:00 PM
04-18-2014 03:59 PM
by stevef1201
6 239
Pay per click advertising
roostertail
02-12-2014 07:26 PM
04-17-2014 07:11 PM
by yardrate
10 641
Accepting credit cards,...
Darksteel
03-17-2014 08:01 PM
04-16-2014 01:02 PM
by jymie
15 807
Trimec
acrajchel
04-15-2014 08:24 PM
04-16-2014 11:10 AM
by Steve
3 151
Gopher Forum Discount!
BlackRain75
04-12-2014 10:44 PM
04-16-2014 10:50 AM
by Steve
9 349
hello
NFrailey
04-15-2014 01:39 PM
04-16-2014 10:48 AM
by Steve
1 133
Pricing a Mulch Job
dmcalpi
04-07-2014 02:16 PM
04-16-2014 09:40 AM
by jymie
21 794
google earth
CDLAWNCARE
04-12-2014 03:24 PM
04-16-2014 09:36 AM
by jymie
8 297
There has to be an...
CDLAWNCARE
04-14-2014 12:59 PM
04-15-2014 04:06 PM
by Dan Tanner
6 236
First Day Back!
BelleCityLawn1
04-09-2014 09:13 PM
04-15-2014 11:16 AM
by Steve
11 372
Mow America
stevegredler
04-13-2014 01:02 PM
04-14-2014 09:53 PM
by kslawn
5 277
Power Broom
acrajchel
04-14-2014 07:46 AM
04-14-2014 12:47 PM
by CDLAWNCARE
2 156
Say Hello !!!
Steve
03-19-2007 11:18 AM
04-14-2014 11:34 AM
by Steve
1,176 286,901
Equipment reviews
Greg'slawnandlandscape
04-09-2014 07:17 AM
04-14-2014 11:27 AM
by Greg'slawnandlandscape
13 533
Aerating Prices?
Dan Tanner
04-08-2014 03:16 PM
04-14-2014 10:31 AM
by Steve
13 540
Estimating help
acrajchel
04-11-2014 06:06 PM
04-14-2014 10:20 AM
by Steve
3 243
Need help bidding church...
GreenRidge Lawn&Landscape
04-07-2014 08:01 PM
04-14-2014 09:49 AM
by Steve
12 502
» Popular Tags
2wd 34'' advertisement birdscaping buy charge christmas christmas lighting client collections subcontractor color jet credit card processing customers ecosymbiosis escrow exmark ferris flower bed for sale fundraiser georgia gopherhaul gravely holiday holiday decorating honda how much to charge how to bid installation kawasaki lawn care lawn care business podcast lawn care business show lawn service lawn service clarksville tn leaf cleanup leaf removal lighting brass outdoor lights marketing mowing mulch mulch estimate native plants new buisness new business oil online classifieds organize outdoor environments payday podcast redmax rotating savannah scag season seo social media sprayer starting a business stihl taxes theft of services tips truck unreasonable walk behind walker winter winter services
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 10:10 AM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 10:10 AM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy