Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

This is a new one?


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 04-29-2012, 05:51 PM
nathan3655 nathan3655 is offline
Junior Member
 
Join Date: Oct 2009
Posts: 5
Rep Power: 4
nathan3655 is on a distinguished road
Default This is a new one?

I have been cutting grass now for 9 years. This year I picked up a new customer with 6 dogs. Every time I went to the house to cut the grass they refuse to put the dogs up, so I just cut the front yard. Friday when I went out there for the fourth time the owner of the house was waiting for me. I pull he looks at me goes inside for a few minutes let me start working then comes back outside and said he need to talk to me, but guess what he is on his phone for a good five minutes talking to one of his buddies. He gets off the phone saying why I have not been cutting the back yard I say your dogs are out. Then he tells me it my job to put his dogs in his house. These dogs have no leash or collars on them. He tell me I should be able to hold 6 dogs and get a mower into the back yard. People find anyway now days not to pay you. Then I said next time I come out then I'm going to charge you 6 people to hold your dogs and said that not right. People are crazy then he then turn around and says I went around his house breaking things on purpose.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 04-29-2012, 06:26 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: I like to complain a lot.
Age: 72
Posts: 4,262
Rep Power: 9
CHEESE2009 is on a distinguished road
Default

Lawn care business tips
This post made me feel very sad.

TIP: In my area, it is illegal to have more than 3 dogs per household.

Call the police, get even.
Reply With Quote
  #3  
Old 04-30-2012, 06:03 AM
stevef1201 stevef1201 is online now
Senior Member
 
Join Date: Apr 2010
Location: Central Florida
Posts: 592
Rep Power: 4
stevef1201 is on a distinguished road
Default

I really ahte say this, but I have dropped customers over less than this. Just stop showing up, wait for him to call and ask why. Tell him you can no longer spend your time to mess with his in ability to control his dogs, and that you will not come back. Then keep an eye on the place and tell anyone you see there what happened to you. He will figure it out when company after company stop showing up
Reply With Quote
  #4  
Old 04-30-2012, 08:27 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Location: East Coast
Posts: 33,671
Rep Power: 10
Steve has disabled reputation
Default

Quote:
He tell me I should be able to hold 6 dogs and get a mower into the back yard.
Could you 'hold' the dogs by letting them go out front and roam the neighborhood while you mow. Then when you are done, call them back. The ones that come, want to stay, the ones that don't want to find a new home with less dogs
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 04-30-2012, 08:36 PM
sweetcutgrass sweetcutgrass is offline
Junior Member
 
Join Date: Apr 2012
Posts: 2
Rep Power: 2
sweetcutgrass is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Could you 'hold' the dogs by letting them go out front and roam the neighborhood while you mow. Then when you are done, call them back. The ones that come, want to stay, the ones that don't want to find a new home with less dogs
Lmfao nice !!!
Reply With Quote
  #6  
Old 04-30-2012, 08:48 PM
Hedgemaster's Avatar
Hedgemaster Hedgemaster is offline
Senior Member
 
Join Date: Jul 2010
Location: Pittsburgh, PA
Posts: 2,442
Rep Power: 5
Hedgemaster is on a distinguished road
Default

SIX dogs?

Dude, I would NOT want to be a pair of your shoes.







Aside from dropping them like a bag of poop, this is your only other option...

Reply With Quote
  #7  
Old 05-01-2012, 12:17 AM
nathan3655 nathan3655 is offline
Junior Member
 
Join Date: Oct 2009
Posts: 5
Rep Power: 4
nathan3655 is on a distinguished road
Default 6 dogs

No the dogs have no collars and will run away when the gates opens, but the home owners make sure that they do not want to put the dogs up when I come. Never have ran into this problem before. I'm not going back but it funny they are home won't put the dogs up and call me to try to get me to come back out there. I think they can't find anyone else to come out there because of the dogs.
Reply With Quote
  #8  
Old 05-01-2012, 01:46 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: I like to complain a lot.
Age: 72
Posts: 4,262
Rep Power: 9
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by nathan3655 View Post
No the dogs have no collars and will run away when the gates opens, but the home owners make sure that they do not want to put the dogs up when I come. Never have ran into this problem before. I'm not going back but it funny they are home won't put the dogs up and call me to try to get me to come back out there. I think they can't find anyone else to come out there because of the dogs.
I hate and love when clients go out of their way to cause problems, only for us to quit on them. Then they suddenly realize how valuable we are to them.

They can be so stupid.

-

In other news, I had one of my best clients drop me because the tax rate increased, NOT my price.

It goes to shows how loyal certain people can be. Once a person burns a bridge with me, I have a hard time accepting them back when they realize the other guy they hired turns out to be crap.
Reply With Quote
  #9  
Old 05-02-2012, 10:30 AM
Steve's Avatar
Steve Steve is online now
Administrator
 
Join Date: May 2003
Location: East Coast
Posts: 33,671
Rep Power: 10
Steve has disabled reputation
Default

Quote:
I had one of my best clients drop me because the tax rate increased, NOT my price.
Was there anything talking could do to save this situation or no?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #10  
Old 05-02-2012, 12:32 PM
CHEESE2009's Avatar
CHEESE2009 CHEESE2009 is offline
Dr. Scott - Ruler of the Underworld
 
Join Date: Mar 2009
Location: I like to complain a lot.
Age: 72
Posts: 4,262
Rep Power: 9
CHEESE2009 is on a distinguished road
Default

Quote:
Originally Posted by Steve View Post
Was there anything talking could do to save this situation or no?
Probably, but it was too late. I would of had to offer her my price without tax. She already signed up with someone else.

The company she's with must be seriously cheap. Should be interesting, I still have her next door neighbor as a client and he's not ever going to switch. He's one of those clients who invited me for dinner / get togethers / and beer every now and then. I watched a movie with his family LOL.

yeah, the guilt would kill him
Reply With Quote
Reply

Bookmarks

Tags
crazy customers., customers, dogs, lawn care

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Trimmer Line
Shark1611
05-16-2013 07:56 PM
Today 06:31 PM
by stevef1201
7 209
crossroads
djm2013
03-17-2013 08:43 AM
Today 06:27 PM
by djm2013
48 3,897
Yesterday, I had a...
LawnBoy0311
04-25-2013 05:30 AM
Today 04:10 PM
by LawnBoy0311
8 753
no-compete agreement
CDLAWNCARE
Today 12:45 AM
Today 02:44 PM
by SECTLANDSCAPING
3 83
The customer is ALWAYS...
cutnuplawnservice
Today 08:28 AM
Today 09:02 AM
by stevef1201
1 69
How I found TOO Many...
BLC7
01-11-2013 02:12 PM
Today 08:55 AM
by lawnbiz101
62 4,517
When to mow, collect,...
cuttingedgeron
04-05-2013 01:06 PM
Today 08:46 AM
by cutnuplawnservice
7 624
trailer leaf vac.
t-10yrs2retire
Yesterday 10:44 AM
Today 07:46 AM
by willshome
2 126
It's FRIDAY!!!
CHEESE2009
Yesterday 05:18 AM
Today 07:06 AM
by Sprinkler Buddy
2 147
Radio advertising
CDLAWNCARE
05-04-2013 06:26 PM
Yesterday 10:05 PM
by A&J service's
5 571
New Beginner here...
LawnCareProfessional
05-14-2013 12:05 AM
Yesterday 12:00 PM
by Steve
8 450
Flower bed cultivation...
Emar
05-15-2013 04:41 PM
Yesterday 11:42 AM
by Steve
5 227
Code violations
Greg'slawnandlandscape
05-16-2013 12:11 PM
Yesterday 11:39 AM
by Steve
8 258
Moss in grass in the...
tk4454
05-16-2013 11:19 PM
Yesterday 11:36 AM
by Steve
2 137
problem #2..springs in...
t-10yrs2retire
05-11-2013 09:03 AM
Yesterday 11:34 AM
by Steve
8 568
Installing grass seed
thom
05-05-2013 06:35 PM
Yesterday 11:29 AM
by Steve
7 704
Hoping someone can help.
jasonw
05-10-2013 09:19 AM
Yesterday 11:25 AM
by Steve
9 517
1st video.
Grass Doctor
05-15-2013 05:52 PM
Yesterday 08:41 AM
by jasonw
7 264
Undercutters
jhamilton60@yahoo.com
05-15-2013 08:17 PM
Yesterday 07:43 AM
by LawnBoy0311
12 329
help pricing sod job
Jayls
05-15-2013 01:03 PM
Yesterday 07:06 AM
by Emar
5 284
New Toro Super Recycler...
Hedgemaster
03-20-2011 12:55 AM
05-16-2013 08:02 PM
by Grass Doctor
131 25,378
Mulching
jeffcs
05-14-2013 02:17 PM
05-16-2013 05:09 PM
by brian'slawncare
6 359
Unreasonable Requests
brian'slawncare
05-06-2013 06:07 PM
05-16-2013 05:04 PM
by brian'slawncare
29 1,421
Things are looking...
Jayls
05-14-2013 09:28 AM
05-16-2013 11:43 AM
by Steve
7 371
Say Hello !!!
Steve
03-19-2007 11:18 AM
05-16-2013 11:22 AM
by Steve
1,112 186,007
White Riding Mower Help
osbornl1
05-09-2013 12:17 PM
05-16-2013 09:27 AM
by jasonw
4 529
Bi-weekly question
schnide
05-15-2013 10:58 AM
05-16-2013 06:01 AM
by Cashin H&P
9 337
At Last!
Matther777
05-02-2013 05:51 PM
05-15-2013 05:21 PM
by Grass Doctor
17 1,096
Missing small amount of...
xandrew245x
05-13-2013 04:30 PM
05-15-2013 05:13 PM
by xandrew245x
16 505
Brush Mower
SECTLANDSCAPING
05-13-2013 06:04 PM
05-15-2013 11:43 AM
by Steve
7 365
Court houses....
SouthallMowing
05-13-2013 11:42 PM
05-15-2013 08:19 AM
by willshome
7 362
Hello Everyone
hemiman
03-16-2013 06:45 PM
05-14-2013 09:36 PM
by hemiman
14 1,711
Need Advice
Tony317
05-13-2013 10:16 PM
05-14-2013 01:17 PM
by Steve
2 297
Starting up and using...
Southern83fire
05-12-2013 08:57 PM
05-14-2013 01:14 PM
by Steve
6 447
problem #1...I think I...
t-10yrs2retire
05-11-2013 08:52 AM
05-14-2013 12:58 PM
by Steve
7 538
Round Up in FL
JRB6250
05-13-2013 03:25 PM
05-14-2013 12:56 PM
by Steve
3 344
Seo
superyards
05-10-2013 10:19 AM
05-14-2013 12:50 PM
by Steve
7 523
Truck trimmer racks
SECTLANDSCAPING
06-16-2012 05:56 PM
05-14-2013 07:34 AM
by LawnBoy0311
11 2,903
Rubbing a Car
SNethercutt
04-28-2013 11:51 PM
05-14-2013 06:18 AM
by fullblast
14 1,080
Help! Need opinions
LawnBoy0311
05-10-2013 11:26 AM
05-14-2013 05:03 AM
by LawnBoy0311
16 746
A new way to quote?
LawnBoy0311
05-07-2013 06:12 PM
05-13-2013 11:10 PM
by SouthallMowing
21 1,079
Two for Two - Woo-Hoo!...
Hedgemaster
04-18-2011 09:37 PM
05-13-2013 09:59 PM
by Hedgemaster
186 36,273
Beginner question. Lawn...
WarriorLandscaping25
04-21-2013 07:38 PM
05-13-2013 02:16 PM
by Steve
10 1,277
Belt tapping against...
donslawns
05-12-2013 10:56 AM
05-13-2013 01:08 PM
by Steve
2 360
Help!
amfine1996
05-11-2013 02:42 PM
05-13-2013 11:51 AM
by Steve
1 379
$162.00
stevef1201
05-03-2013 10:58 AM
05-13-2013 11:43 AM
by Steve
13 993
feedback please
stevef1201
05-05-2013 08:04 PM
05-13-2013 07:27 AM
by jymie
9 759
How to deal with wet...
xandrew245x
05-11-2013 12:04 PM
05-12-2013 08:32 PM
by ratchetmaster2
10 615
Omg !!!!!!!!
Ducke
05-05-2013 07:40 PM
05-12-2013 08:02 PM
by Hedgemaster
6 822
Here is the new rig!
xandrew245x
05-06-2013 07:33 PM
05-12-2013 07:58 PM
by ratchetmaster2
10 932
» Popular Tags
2 stroke or 4 stroke acres apartment lawn care estimate backpack blower bid bidding bidding help bids blades bussiness chipper cleanup commercial culvert installation customer customers echo equipment estimate estimating excavator flyer gopherhaul grass cutting grass handling gutter cleaning help noob new how to bid hydroseeder landscape trailer lawn lawn care lawn care business estimating lawn care customers lawn care flyer lawn mower lawn mower blade leaf blower llc mclane mower mower blades mowers mowing mulch bed mulch beds necrotic ring spots new business new guy pistol grips power washing bidding forms price properties referrals rust scag seo silage start up story tax write off trailer trimmer truck turboturf virginia website builder weed application weed removal yard clarksville
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 06:51 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 06:51 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy