Lawn Care Business Forum Lawn Care Business Book Lawn Care Business Blog Lawn Care Software
Home Forum Contract & Flyer Templates Blog Software Videos Podcast Calculators / Estimators Store Mower Review Design It Yourself Lawn Business School

Go Back   GopherHaul Landscaping & Lawn Care Business Marketing Forum > Business > General Business Discussions

General Business Discussions A place to talk about general business discussions.

Great marketing Idea


General Business Discussions

A place to talk about general business discussions.
Reply
 
Thread Tools Search this Thread
  #1  
Old 07-09-2007, 09:37 PM
EGREEN EGREEN is offline
Members
 
Join Date: Jul 2007
Posts: 5
Rep Power: 9
EGREEN
Default

This is my first season in business. Last winter I called several businesses ex. gas stations,7-11 small shopping centers in my area and explained to the manager that I was NOT trying to sell them anything. I told them I was considering a lawn care business and was taking a survey about their current *servicer. (building rappour) I asked who serviced them,How often, how much they charged and if they were happy with them. Before hanging up I told them if I considered opening shop I would call them and let them know how it was going. I gathered alot of information from them that they may not have told me otherwise, Anyway when I did open shop I called each one back. I explained to them who I was and that I could service them, solve the problems they had with the other guys and could save them a few dollars. I landed 11 out of 12 commercial accounts. * I just wanted to share this idea if anyone is interested. Thanks for your time.
Reply With Quote

Stop guess-timating. Learn how to estimate and make money! $$$
Mow Time Estimator Lawn Care Price Estimator Mulch and Topsoil Calculator Snow Plow Estimate Calculator


  #2  
Old 07-09-2007, 10:46 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,807
Rep Power: 10
Steve has disabled reputation
Default

Lawn care business tipsLawn Care Business Book
Hi EGREEN,

Thank you for the idea!

Can you tell us some more specifics? Like did anything they say stand out to you that you were able to use?

Did any of their complaints stand out?

How did you utilize the information they told you about pricing?

Did you keep detailed records of what each said?

Did these businesses have a signed contract with another lco if so how did you deal with that?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #3  
Old 07-11-2007, 08:56 AM
EGREEN EGREEN is offline
Members
 
Join Date: Jul 2007
Posts: 5
Rep Power: 9
EGREEN
Default

I just took a spiral notebook and took notes. Everyone felt free to tell me most things because I told them up front I wasn't trying to sell them anything. Most complaints were that the last company didn't do a good enough job trimming. The contracts allowed 30 days Written notice to cancel...fine with me because I had to prepare myself anyway.( I beat the competitions price by a few dollars but I had the information that they told me in the past ex. Bad job trimming. This allowed me to go into detail about how well I trim all areas. I learned not to sell price but sell the quality of work.
Reply With Quote
  #4  
Old 07-11-2007, 03:29 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,807
Rep Power: 10
Steve has disabled reputation
Default

That is very interesting! Nice work!

Since landing these customers have you found yourself giving your clients, customer surveys to see if you are keeping your service to the levels the expect of you?

Have you used this strategy anymore to land new clients? If not, what are you doing now to gain new customers?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #5  
Old 07-11-2007, 08:19 PM
EGREEN EGREEN is offline
Members
 
Join Date: Jul 2007
Posts: 5
Rep Power: 9
EGREEN
Default

I call my residential and commercial accounts about once a month and ask them how we are doing. I explain that I would rather have them tell me if i'm doing something wrong (regardless of how small the problem) than not have a happy customer. I feel this personal touch is better.
This is my first year in this business, I started about five months ago and I have 53 residential and small Commercial accounts. The biggest lesson I think is to make them feel that they have a friend in the business. They will hopefully be a little more loyal. I do get word of mouth calls also. I also walk door to door and tell the customer I was in the area giving an estimate to a neighbor and since I was in the neighborhood I wanted to stop by. I mention what I do and point something out like an unedged sidewalk and explain the clean look of an edge job.
Reply With Quote
  #6  
Old 07-11-2007, 09:29 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,807
Rep Power: 10
Steve has disabled reputation
Default

Very interesting!
Do you have a website up yet? Can we see it?

Also what are the next big plans for your business this year? How many more clients do you want by the end of the year?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
  #7  
Old 07-12-2007, 08:49 PM
EGREEN EGREEN is offline
Members
 
Join Date: Jul 2007
Posts: 5
Rep Power: 9
EGREEN
Default

I don't have a website. I don't think that at this point I need one. (not much of a computer guy). I hope to have at least 100 clients by the end of season. I'm kinda at that point where I am too busy to spend alot of time prospecting but not busy enough to make the $ I want/need. I was thinking about putting together a package....Basic- Mowing Edge andTrim * * * *Premier-Mow,Edge,Trim and 4 fert aps. * * *Estate Package-Mow,Edge,Trim,4 fert aps. and an aeration and over seed. * What do you think?



Reply With Quote
  #8  
Old 07-12-2007, 09:42 PM
Steve's Avatar
Steve Steve is offline
Administrator
 
Join Date: May 2003
Posts: 37,807
Rep Power: 10
Steve has disabled reputation
Default

Yea packages are great. It's like value meals at fast food restaurants.

Would those involve a contract? How much would you charge for the different service packages?
How are you going to market it?
__________________
- Subscribe to my Lawn Care Marketing Blog Feed and get daily tips sent to you. Free!
Download your Free trial of Gopher Lawn Care Software.
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is On
Forum Jump

» Recent Threads
  RatingTitle, Username, & Date Last Post Replies Views
Best two stroke oil
Greg_TopYardServices
Today 07:53 PM
Today 07:53 PM
by Greg_TopYardServices
0 10
Help Spread the word...
Sprinkler Buddy
12-02-2015 08:41 AM
Today 06:35 PM
by Sprinkler Buddy
13 1,182
back surgery
Bradcook21
01-28-2016 08:51 PM
Yesterday 08:04 PM
by Chilehead
12 295
hello all
romanlandscape
01-29-2016 03:46 PM
Yesterday 10:20 AM
by Bradcook21
6 188
Finding open bids?!?
C&DPropertyManagement
Yesterday 01:48 AM
Yesterday 01:48 AM
by C&DPropertyManagement
0 51
Lawn Care Book Ranked #1
Steve
02-06-2016 12:36 AM
02-06-2016 12:36 AM
by Steve
0 74
Hi
Sellers Lawn Care
02-02-2016 01:48 PM
02-05-2016 08:03 AM
by Sellers Lawn Care
4 146
Collecting payments from...
Niagara Mowing
02-03-2016 05:21 PM
02-05-2016 08:00 AM
by Niagara Mowing
7 196
SMS assist? The good,...
jcurr33
01-27-2016 10:24 PM
02-04-2016 11:53 PM
by Steve
5 216
I need some help...
Anise
02-04-2016 01:39 PM
02-04-2016 11:51 PM
by Steve
3 109
Customers dodging the...
Rocky
11-06-2015 06:22 AM
02-04-2016 03:41 AM
by C&DPropertyManagement
7 1,471
Offering a "Trial"...
wybut076
02-01-2016 06:27 PM
02-03-2016 08:26 PM
by Just for Cuts
7 234
Iowa Caucus Predictions?
Steve
02-01-2016 06:31 PM
02-03-2016 12:40 AM
by Steve
1 90
Laying White River Rock
DiamondLawnCare
02-01-2016 08:27 PM
02-03-2016 12:17 AM
by Steve
1 109
Networking for a...
jcurr33
01-30-2016 09:26 PM
02-01-2016 06:27 PM
by Steve
4 181
Customer giving a 1099?
apmAkron
01-27-2016 07:22 PM
01-31-2016 08:55 PM
by Chilehead
6 244
happy to be here
redrobin
01-29-2016 10:45 AM
01-31-2016 08:44 PM
by Steve
1 128
Thought's on an "E-Z...
jcurr33
01-27-2016 10:48 PM
01-31-2016 08:38 PM
by Steve
4 208
Changes
Knaubone
01-30-2016 10:56 PM
01-31-2016 08:31 PM
by Steve
1 114
Thoughts on this Exmark...
googus
01-28-2016 04:24 PM
01-28-2016 08:09 PM
by Chilehead
1 139
1st year in
jcurr33
10-18-2015 05:07 PM
01-28-2016 07:49 PM
by Chilehead
6 4,131
Need opinion on zero...
Mr. Mow
01-24-2016 05:42 PM
01-28-2016 07:41 PM
by Chilehead
10 349
Opinion on liquid vs...
Bradcook21
01-25-2016 02:03 PM
01-28-2016 07:38 PM
by Chilehead
9 299
Finding property size
Gageslawncare
01-25-2016 11:08 AM
01-28-2016 12:05 PM
by Gageslawncare
10 303
Tiger TG 2661 Commercial...
lawnman1959
01-25-2016 08:12 PM
01-27-2016 07:57 PM
by Just for Cuts
5 233
Spouse as a dependent?
Steve
01-26-2016 01:51 AM
01-27-2016 10:44 AM
by Chilehead
3 193
Hello All
C&DPropertyManagement
01-23-2016 12:21 PM
01-26-2016 01:24 AM
by Steve
1 173
Credit Cards - What's in...
Shark1611
06-16-2015 04:04 PM
01-23-2016 03:43 PM
by C&DPropertyManagement
17 7,671
Start My Own Business?
mowandblow1980
01-12-2016 08:43 PM
01-19-2016 07:00 PM
by Steve
12 621
State of the nation 2016.
Steve
01-12-2016 12:05 AM
01-19-2016 06:57 PM
by Steve
6 369
little help? first big...
Brian3137
12-31-2015 12:39 PM
01-19-2016 06:54 PM
by Steve
23 1,065
Hi everybody...
Greg_TopYardServices
01-14-2016 08:10 AM
01-19-2016 02:47 PM
by SC93
12 446
What's your next...
Steve
05-15-2015 12:54 PM
01-17-2016 08:48 PM
by Homeland unlimited
25 7,911
Plow controller problems
scaypa
01-12-2016 05:49 PM
01-16-2016 10:46 AM
by scaypa
4 284
Say Hello !!!
Steve
03-19-2007 12:18 PM
01-15-2016 07:23 PM
by tannerduncan
1,244 428,033
Pricing issue
Mr. Mow
07-07-2015 07:15 AM
01-15-2016 11:20 AM
by djlandscaping06
23 5,399
New College Course
Dr. D
01-14-2016 01:45 PM
01-14-2016 05:35 PM
by Steve
1 206
Yelp
Shark1611
01-13-2016 10:00 AM
01-14-2016 05:32 PM
by Steve
4 265
New to the forum from...
Doug Green
01-12-2016 12:23 PM
01-14-2016 08:34 AM
by Doug Green
2 240
Facebook advertising
Just for Cuts
12-13-2015 08:49 AM
01-13-2016 10:20 PM
by Just for Cuts
12 918
Choosing local business
Doug Green
01-12-2016 12:29 PM
01-13-2016 06:12 PM
by Steve
2 400
4 Seasons Landscaping LLC
Doug Green
01-12-2016 12:56 PM
01-12-2016 12:59 PM
by Doug Green
1 260
2016 business goals
OxfordOS
01-09-2016 04:19 PM
01-12-2016 08:36 AM
by mowandblow1980
15 563
Powered by vBadvanced CMPS v3.1.0

All times are GMT -5. The time now is 09:34 PM.


(C) 2011 Riggs Publications - Terms of use & Privacy Policy

All times are GMT -5. The time now is 09:34 PM.

(C) 2011 Riggs Publications - Terms of use & Privacy Policy